Course information

Administering Cisco Unified Communications Manager Course Outline

Module 1: Administration Overview

  • Cisco Unified CM Administration Overview
  • Operating System Administration Overview
  • Cisco Unified Serviceability Overview
  • Cisco Unified Reporting Overview
  • Disaster Recovery System Overview
  • Bulk Administration Tool Overview
  • Sign In to Administrative Interfaces
  • Reset the Administrator or Security Password
  • Shut Down or Restart the System

Module 2: Manage Users

  • User Access
  • User Access Configuration Task Flow
  • Disable Inactive User Accounts
  • Set up a Remote Account
  • Manage End Users
  • Manage Application Users

Module 3: Manage Devices

  • Phone Management Overview
  • Phone Button Template
  • Phone Management Tasks
  • Manage Device Firmware
  • Manage Infrastructure Overview
  • Manage Infrastructure Task Flow

Module 4: Manage the System

  • Monitor System Status
  • Alarms
  • Audit Logs
  • Call Home
  • Serviceability Connector
  • Simple Network Management Protocol
  • Services
  • Trace
  • View Usage Records
  • Manage Enterprise Parameters
  • Manage the Server

Module 5: Manage Reports

  • Serviceability Reports Archive
  • Cisco Serviceability Reporter Configuration Task Flow
  • Consolidated Data Reporting
  • System Requirements
  • UI Components
  • Supported Reports
  • Diagnostics and Reporting Overview
  • Diagnostics and Reporting Configuration Task Flow

Module 6: Manage Security

  • Manage SAML Single Sign-On
  • Manage Certificates
  • Manage Bulk Certificates
  • Manage IPSec Policies
  • Manage Credential Policies

Module 7: IP Address, Hostname, and Domain Name Changes

  • Pre-Change Tasks and System Health Checks
  • IP Address and Hostname Changes
  • Domain Name and Node Name Changes
  • Post Change Tasks and Verification
  • Troubleshooting Address Change Issues

Module 8: Disaster Recovery

  • Back Up the System
  • Restore
  • Restore Task Flow
  • Data Authentication
  • Alarms and Messages
  • License Reservation
  • Restore Interactions and Restrictions

Module 9: Troubleshooting

  • Troubleshooting Overview
  • Troubleshooting Tools
  • Opening a Case with TAC

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Who should attend this Administering Cisco Unified Communications Manager Course?

The Administering Cisco Unified Communications Manager Training Course in Chandigarh is designed for professionals responsible for deploying and managing Cisco Unified Communications Manager (CUCM) solutions.  This course can be particularly beneficial for the following professionals:

  • Network Administrators
  • Unified Communications Specialists
  • Network Engineers
  • System Engineers
  • Telecommunications Managers and Technicians
  • VoIP Engineers
  • Network Administrators

Prerequisites of the Administering Cisco Unified Communications Manager Course

There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.

Administering Cisco Unified Communication Manager Course Overview

The Cisco Unified Communication Manager (CUCM) in Chandigarh stands at the forefront of unified communications solutions, providing a robust voice, video, messaging, and mobility services platform. By understanding CUCM, professionals can effectively manage and scale communication infrastructures, ensuring seamless connectivity and advanced functionality in diverse organizational contexts.

Proficiency in this CCNP Training in Chandigarh is crucial for IT professionals, Network Engineers, and System Administrators aiming to optimize communication infrastructures. In today's interconnected world, where seamless communication is vital, proficiency in CUCM empowers professionals to configure, manage, and troubleshoot complex communication systems.

This intensive 4-day training by The Knowledge Academy in Chandigarh is designed to equip delegates with practical skills and in-depth knowledge of CUCM administration. Participants will gain hands-on experience in setup, management, and troubleshooting, enabling them to apply these skills in real-world scenarios. The course's comprehensive approach ensures that delegates leave with a thorough understanding of CUCM's capabilities.

Course Objectives:

  • To understand the architecture and deployment options of CUCM
  • To learn the configuration and management of essential features
  • To acquire skills in user administration and endpoint management
  • To gain proficiency in route planning and implementation
  • To master the techniques for system monitoring and reporting
  • To explore security features and compliance requirements

After completing this course in Chandigarh, delegates will receive a certification in Administering Cisco Unified Communication Manager. This certification enhances their professional credentials and greatly boosts their career prospects in IT and communications.

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What’s included in this Administering Cisco Unified Communications Manager Course?

  • World-Class Training Sessions from Experienced Instructors
  • Administering Cisco Unified Communications Manager Certificate
  • Digital Delegate Pack

Why choose us

Our Chandigarh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Chandigarh is the capital city for both the Haryana and the Punjab states within India. As well as it being the first smoke free city within India it is also the countries first planned city. Chandigarh is a union territory and home to an estimated 1,054,686 people as of 2011. Chandigarh has a relatively low unemployment rate of 02.80% whilst the average rate for India is 03.60%. Education within Chandigarh is very important with primary schools, middle schools and high schools, some of which are overlooked by the Central Board of Secondary Education. The education within Chandigarh can be both private and public, some of these schools include the KB DAV Senior Secondary Public School, Delhi Public School, Century Public School and the St. Stephen's School. There are also a number of English medium schools within the city as English is a very important part of the education system. Chandigarh is also home to a number of different universities and colleges some of which include the DAV College, Ayurvedic College and the Panjab University all of which offer a range of degrees and programs in a variety of subjects. 

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Address

Plot no: 6
Sector 35-B
Dakshin Marg
Chandigarh
1600 35

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Cisco Training | Administering Cisco Unified Communications Manager Training in Chandigarh. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Cisco Training | Administering Cisco Unified Communications Manager Training in Chandigarh, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Cisco Training | Administering Cisco Unified Communications Manager Training in Chandigarh. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Cisco Training | Administering Cisco Unified Communications Manager Training in Chandigarh sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Cisco Training | Administering Cisco Unified Communications Manager Training in Chandigarh FAQs

Cisco Unified Communications Manager (CUCM) is a comprehensive call processing system developed by Cisco for enterprises. It provides integrated voice, video, messaging, mobility, and conferencing solutions, offering seamless communication across various platforms and devices. This system is highly scalable and designed to meet the needs of modern businesses.
Several Cisco certifications cover CUCM, including Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Internetwork Expert (CCIE) Collaboration. These certifications equip professionals with the knowledge and skills to manage and deploy Cisco's Unified Communications solutions.
There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.
Exams like the 300-070 CIPTV1 and 300-075 CIPTV2 focus on CUCM for the CCNP Collaboration certification. These exams test your skills in configuring and troubleshooting Cisco IP Telephony and Video solutions, including CUCM.
Yes, The Knowledge Academy offers a range of official training courses for CUCM, including the Implementing Cisco Collaboration Core Technologies (CLCOR) course.
In addition to official training, you can access online documentation, study guides, and practice labs. The Knowledge Academy offers additional resources, such as eBooks, webinars, and hands-on lab environments, to enhance your preparation.
After obtaining a CUCM Certification, you can pursue job roles such as Unified Communications Engineer, Network Engineer, Collaboration Engineer, and VoIP Engineer. These roles are in high demand in industries that rely on efficient communication systems.
CUCM-related certifications, such as CCNA and CCNP Collaboration, are valid for three years. After this period, recertification is required to ensure your skills remain up to date with the latest technologies.
For the CUCM exam, you should focus on skills related to IP telephony, call control, video and voice integration, troubleshooting, and managing CUCM environments. Practical experience with configuring and deploying CUCM is highly recommended.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking CUCM Certification.
The training fees for Administering Cisco Unified Communications Managerin Chandigarh starts from INR149995
The Knowledge Academy is the Leading global training provider for Administering Cisco Unified Communications Manager.
Please see our Cisco Training courses available in Chandigarh
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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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