Course information

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

Module 1: Cisco Collaboration Solutions Architecture

  • Introduction to Cisco Collaboration Solutions Architecture
  • Collaboration Deployment Models
  • Licensing
  • High Availability
  • Capacity Planning
  • Security Requirements
  • Disaster Recovery
  • Dial Plan
  • IP Network Protocols
  • Codecs

Module 2: Call Signaling Over IP Networks Bullet

  • IP Phone Initialization
  • Single Site On-Cluster Calling
  • Troubleshoot Single Site On-Cluster Call Setup
  • Call Setup and Teardown Process
  • SIP Call Signaling for Call Setup and Teardown
  • Compare the Call Control Protocols
  • DTMF Signaling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

  • LDAP in Cisco Unified Communications Manager
  • Integration
  • Synchronization
  • Authentication
  • Attribute Mapping
  • Considerations
  • Access Control Groups
  • Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

  • Provisioning Options
  • Self-Provisioning
  • Prerequisites
  • Components
  • Authentication Modes
  • Batch-Provisioning Tools

Module 5: Codecs

  • What are Codecs?
  • Audio and Video Codecs
  • Evaluate the Effects of Encryption on Codecs
  • Call Admission Control
  • Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

  • Introduction to Dial Plan
  • Dial Plan Components and Their Functions
  • EndPoint Addressing
  • Cisco Unified Communications Manager
  • Call Routing
  • Call-Routing Logic
  • Address Methods and Digit Analysis
  • Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

  • What are MGCP Gateways?
  • MGCP Gateway Implementation
  • Path Selection
  • Route Groups
  • Route Lists and Patterns
  • Digit Manipulation

Module 8: Implement Voice Gateways

  • Dial Peers
  • Digit Manipulation Features on Cisco IOS Gateways
  • Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

  • Calling Privileges Introduction
  • Partitions and CSSs
  • Considerations of Partition and CSS
  • Time-of-Day Routing
  • Client Matter Codes and Forced Authorization Codes

Module 10: Toll Fraud Prevention Implementation

  • Introduction to Toll Fraud Prevention
  • Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalized Call Routing Implementation

  • Multisite Dial Plans
  • Globalized Call Routing
  • Introduction
  • Number Formats
  • Globalization of Localized Call Ingress
  • Localization During Call Egress

Module 12: Implement and Troubleshoot Media Resources

  • Media Resources Overview
  • Media Resource Selection and Access Control
  • Annunciator Feature
  • Unicast and Multicast MOH Characteristics
  • Audio and Video Conference Bridge
  • Devices
  • Integration Options
  • MTP and Transcoder
  • Devices
  • Requirements

Module 13: Cisco Instant Messaging and Presence

  • Cisco IM and Presence Features and Architecture
  • Compare the Protocols XMPP and SIMPLE SIP
  • Clustering
  • Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

  • Deployment Modes
  • Operational Modes

Module 15: Configure Cisco Unity Connection Integration

  • Introduction to Cisco Unity Connection Integration
  • SIP Integration
  • Typical Integration Mistakes
  • Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

  • What is Call Handler?
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler

Module 17: Collaboration Edge Architecture

  • Collaboration Edge (Expressway -C, -E)
  • Supported Services for B2B Collaboration
  • Mobile and Remote Access
  • Service Discovery
  • Explore Expressway Settings for MRA
  • Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

  • Converged Networks
  • Available Bandwidth
  • Network Delay Components
  • End-to-End Delay Calculations
  • Jitter
  • Packet Loss

Module 19: QoS and QoS Models

  • What is QoS?
  • Network Traffic Identification
  • Categorize Network Traffic into Classes
  • Policies
  • QoS Mechanisms and Models
  • DSCP Encoding
  • Expedited Forwarding and Assured Forwarding
  • Class Selector

Module 20: Implement Classification and Marking

  • Classification and Marking Introduction
  • Classification and Marking at the Network and Data Link Layers
  • QoS Service Class
  • Cisco Marking Recommendations
  • QoS Markings in a SIP Call Flow
  • MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

  • Introduction to Campus Classification and Marking
  • QoS Trust Boundaries
  • Ingress QoS Models
  • QoS Marking and Table Maps
  • Internals DSCP

Labs

  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalized Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Manage Unity Connection Users
  • EAI: Configure QoS

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Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

The Implementing and Operating Cisco Collaboration Core Technologies Training Course in Chennai is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:

  • Network Engineers
  • Unified Communications (UC) Engineers
  • Voice and Video Engineers
  • Telephony Administrators
  • Unified Communications Managers
  • Network Architects
  • VoIP Technicians
  • Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

The Implementing and Operating Cisco Collaboration Core Technologies Training Course in Chennai offers a deep dive into the critical elements of Cisco's collaboration technology. With the rapid evolution of communication technologies, mastering Cisco's collaboration tools has become indispensable for IT professionals. This course provides comprehensive knowledge and practical skills to implement and manage Cisco's collaboration solutions effectively.

Proficiency in Cisco Collaboration Core Technologies in Chennai is essential for IT professionals aspiring to excel in modern communication. This course particularly benefits Network Engineers, Systems Administrators, and Communication Technology Specialists. It equips them with the expertise required to design, implement, and manage advanced collaboration solutions, enhancing organizational communication efficiency.

This intensive 2-day training by The Knowledge Academy in Chennai empowers delegates with immediate, actionable knowledge. Delegates will learn to navigate Cisco's collaboration environment, implement key technologies, and troubleshoot common issues. The course's hands-on approach ensures that attendees understand the theoretical aspects and gain practical experience, enabling them to apply their skills in real-world scenarios.

Course Objectives:

  • To understand the architecture of Cisco collaboration technologies
  • To implement and manage voice and video networks
  • To configure advanced collaboration tools and services
  • To troubleshoot and optimize collaboration solutions
  • To enhance communication security in Cisco environments
  • To integrate collaboration technologies with other Cisco systems

After completing this course in Chennai, delegates will have the knowledge and skills to take on challenging roles in collaboration technology management. The course lays the groundwork for advanced Cisco certifications, opening doors to career advancement.

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What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing and Operating Cisco Collaboration Core Technologies Certificate
  • Digital Delegate Pack

Why choose us

Our Chennai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Chennai is situated within the South Eastern coast of India on the Coromandel Coast, as well as it being the capital city of Tamil Nadu, it is also the fourth largest city within India. Madras or Detroit of India as the city is otherwise known was home to around 82,790 people in 2011 making it the third largest expatriate population within India as it grew from around 35,000 people recorded in 2009. Chennai plays an important part within India’s automobile industry. There are some well-known universities within Chennai, however the IIT Madras which offers engineering courses is highly regarded amongst the top of its kind within India, along with the College of Engineering, Guindy which is up in the top ten engineering colleges also within India which is owned by Tamil Nadu. The schools within Chennai are either owned by Tamil Nadu or privately run, however still with some help financially from the government. Students have a number of different options within colleges as to what they want to study, with regards to the Alagappa College of Technology and the College of Engineering, Guindy, offers courses within technology, engineering or architecture. The university subjects can include the pervious subjects along with science, arts, law, commerce, and medicine. One of the biggest universities within Chennai which has five campuses throughout the city is the University of Madras which is also linked to colleges such as the Presidency College, madras Medical College, Madras Christian College and the Madras School of Social Work. Chennai also offers weekend education courses for students who are Japanese nationals living in the city through the Japanese School Education Trust, it is possible to provide support through learning. Chennai is also home to the Central Leather Research Institute which is the world’s largest research organisation in leather and is situated within Adyar. There is also a branch organisation from the Central Electronic Engineering Research Institute within Chennai as it plays a big part of the electronic research within India, Institutes such as the institute of Mathematical Science also offers students the chance to work on physical, mathematical and computer sciences.

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Address

Tech 360 Consultancy Services
No. 1/807 A, 
Pillayar Koil Street
Thoraipakkam
Chennai

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Chennai. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Chennai, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Chennai. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Chennai sessions.

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Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Chennai FAQs

Cisco Hosted Collaboration Solution (HCS) is the upcoming generation UC and collaboration platform for service providers who want to deliver distinctive Cisco collaboration technologies using hosted and managed models.
Attending training for Implementing & Operating Cisco Collaboration Core Technologies is crucial as it equips professionals with the skills to manage, deploy, and troubleshoot Cisco’s collaboration solutions, ensuring seamless communication, enhanced productivity, and optimised business processes within organisations.
(HCS), which stands for Cisco Hosted Collaboration Solution, is a cloud-based platform that enables service providers to offer Cisco collaboration applications, such as voice, video, and messaging, to businesses. It provides scalable, flexible, and secure communication services without the need for extensive on-premises infrastructure.
There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training course.
The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions.
Cisco HCS provides the benefits of Cisco’s collaboration solutions with operational, financial, and strategic benefits associated with cloud services.
Cisco Unified Communications Manager (Unified CM) offers secure, manageable, reliable, and scalable session management and call control.
At the end of this training, delegates will be able to implement Cisco collaboration solutions within an organisation and integrate Cisco Unified Communications Manager LDAP. They will also be able to configure calling privileges and analyse quality issues in converged networks.
In this Implementing and Operating Cisco Collaboration Core Technologies Training course, you will learn about Cisco collaboration solutions architecture, call signaling, codecs, dial plans, endpoint addressing, implementing voice gateways, enabling Cisco Jabber, and other related concepts.
No prior experience is required to attend this course. However, before attending this course, it is recommended that delegates have familiarity with IP addressing and network protocols, as well as basic knowledge of Cisco Unified Communications, will help delegates better understand the course material and applications.
This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.
Completing the Implementing and Operating Cisco Collaboration Core Technologies course enhances career prospects by qualifying professionals for roles like Collaboration Engineer, Network Administrator, and Systems Engineer, focusing on Cisco’s collaboration solutions and improving employability in communication and networking industries.
Certified in Cisco Collaboration Core (CLCOR) training offers numerous benefits, including enhanced credibility, improved job opportunities, and the ability to efficiently deploy and manage Cisco collaboration technologies, leading to better performance, productivity, and career growth in the IT sector.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
If you are unable to access this training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Chennai stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Implementing and Operating Cisco Collaboration Core Technologies Trainingin Chennai starts from INR89995
The Knowledge Academy is the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.
Please see our Cisco Training courses available in Chennai
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