CMI Level 3

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (1 days)

Online Self-paced (17 hours)

CMI Level 3 Award in Principles of Management and Leadership Assessment

CMI Level 3 Award in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Award in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 17 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 9 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 4

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 1: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
    • Internal Stakeholders
    • External Stakeholders
    • Connected Stakeholders
  • Needs and Expectations of Stakeholder Groups
    • Questioning
    • Observation
    • Meetings
    • Focus Groups
    • Agreements and Contracts
  • Benefits of Building Relationships with Stakeholders
    • Communication and Engagement
    • Greater Understanding of Goals and Objectives
    • Improved Planning

Module 2: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
    • Verbal Communication
    • Written Communication
    • Digital Channels
    • Stakeholder and Customer Management
    • Engagement Approaches
    • Relationship Building
    • Communication and Management Strategies
    • Formal and Informal Communication
    • Mass Media Communication
    • Personalised Communication
    • Real-Time and Pre-Recorded
  • Types of Verbal Communication Used with Stakeholders
    • Meetings and Briefings
    • Conversations
    • Workshops
    • Telephone Calls
    • Video Chat Applications
    • Webinars
    • Podcasts
  • Active Listening is Used to Build Stakeholder Relationships
    • Giving Full Attention
    • Processing Information
    • Responding
    • Providing Constructive Feedback
    • Remembering What is Said
    • Non-verbal Communication Skills

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

  • Types of Written Communication Used with Stakeholders
  • Traditional Written Communication
    • Letters
    • Noticeboards
    • Presentation Materials
    • Storyboards
    • Contracts
    • Memos
    • Brochures and Newsletters
    • Press Releases
    • Manuals
  • Digital Written Communication
    • Intranet
    • Websites
    • Social Media
    • Instant Messaging
  • How Meetings Can Develop and Build Effective Stakeholder Relationships?

Module 3: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Tangible
    • Environment
    • Noise
    • Technology
    • Time and Timing
    • Resources
    • Language
    • Type or Channel of Communication
  • Intangible
    • Confidence in Individuals or Participants
    • Cultural Differences
    • Prejudice and Bias
    • Emotional Barriers
    • Legal Frameworks
    • Organisational Policies
  • Ways of Responding to Barriers When Communicating with Stakeholders
    • Communicating Effectively and Regularly
    • Emotional Intelligence
    • Effective Negotiation and Influence
    • Listening to and Observing the Audience
    • Reducing Distractions
    • Speaking More Clearly
    • Active Listening
    • Restating or Adjusting Language
    • Changing Pace

Module 4: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
    • Avoiding Misunderstanding
    • Impact of Lack of Feedback
    • Meeting Needs
    • Relevance
    • Openness
    • Commitment
    • Involvement
    • Influence
    • Interest
  • Compare Methods of Gathering Feedback from Stakeholders
    • Written
    • Verbal
    • Digital
  • Use of Stakeholder Feedback
    • Engagement
    • Responsiveness
    • Satisfaction
    • Productivity
    • Retention
    • Motivation

 

Show moredown

Who should attend this CMI Level 3 Award in Principles of Management and Leadership Training Course?

This CMI Level 3 Award in Principles of Management and Leadership Course in India is designed for Junior Managers, Team Leaders, and Supervisors. It aims to equip them with foundational management skills and knowledge to improve their performance and prepare them for more senior responsibilities. Here is a list of professionals who can benefit from this course:

  • Junior Managers
  • Team Leaders
  • Human Resources (HR) Professionals
  • Project Managers
  • General Managers
  • Sales Managers
  • Marketing Managers

Prerequisites of the CMI Level 3 Award in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Award in Principles of Management and Leadership Course.

CMI Level 3 Award in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Award in Principles of Management and Leadership Training Course in India offers a comprehensive introduction to the essentials of management and leadership. It is tailored for individuals seeking to develop their skills in these critical areas. This training is highly relevant in today's dynamic business environment, where effective leadership and management are key to success.

Mastering the subject matter in the CMI Level 3 Courses is vital for Emerging Managers, Team Leaders, and professionals in India aspiring to obtain leadership roles. It equips them with the necessary tools and insights to manage teams effectively and lead with confidence, enhancing their career prospects and organizational impact.

The Knowledge Academy's 1-day training on CMI Level 3 Award in Principles of Management and Leadership in India equips delegates with practical skills and knowledge. This intensive course covers key concepts, strategies, and leadership styles, enabling delegates to apply their learning immediately in their professional roles.

Course Objectives

  • To enhance understanding of fundamental management principles and leadership styles
  • To develop skills in effective team management and motivation
  • To provide insights into efficient decision-making and problem-solving techniques
  • To foster effective communication and interpersonal skills for leadership roles
  • To equip delegates with practical tools for managing workplace challenges

Upon completion of the training in India, delegates will possess a solid foundation in management and leadership principles. They will be equipped to tackle real-world challenges with newfound skills and confidence. This course lays the groundwork for successful leadership and paves the way for advanced professional development.

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What’s included in this CMI Level 3 Award in Principles of Management and Leadership Training Course?

  • CMI Level 3 Award in Principles of Management and Leadership Assessment
  • Training sessions from Experienced Instructors
  • CMI Level 3 Award in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

Show moredown

CMI Level 3 Award in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course.

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accredited by

Our CMI course is accredited by CMI

Online Instructor-led (2 days)

Online Self-paced (56 hours)

CMI Level 3 Certificate in Principles of Management and Leadership Assessment

CMI Level 3 Certificate in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Certificate in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 56 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 40 hours of interactive e-learning content.

Qualification Level: Certificate

Minimum Credit Value: 13

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit 310 - Supporting Teams and Individuals Through Change (CV: 5)

Module 1: Change Within Organisations

  • Reasons for Change in an Organisation
  • Types of Change that May Occur in an Organisation
  • Individual and Team Reactions to Change

Module 2: Support Individuals and Teams Through Change

  • Promote the Benefits of Change to Individuals and Teams
  • Barriers to Change for Individuals and Teams
  • Approaches to Overcoming Barriers to Change
  • Methods of Supporting Individuals and Teams Through Change

Module 3: Implement and Monitor Change

  • Process for Implementing Change
  • Monitor and Review the Implementation of Change
  • Role of Effective Management and Leadership Throughout the Change Process

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit 302: Managing a Team to Achieve Results (CV: 6)

Module 4: Role and Purpose of Teams

  • Purpose of Teams
  • Types of Teams in an Organisation
  • Summarise the Roles in a Team Using a Recognised Theory
  • How do Members of a Team Affect Team Dynamics?
  • Advantages and Disadvantages of Team Working and Lone Working

Module 5: Characteristics of a High-Performing Team

  • Outline the Characteristics of High Performing Team
  • Behaviours That can be Observed in a High Performing Team

Module 6: Lead, Communicate, and Motivate a High-Performing Team

  • Advantages and Disadvantages of Leadership Styles Used to Manage a High-Performing Team
  • Assess Communication Methods Used for Different Types of Teams
  • Motivate a Team to Achieve Results

Module 7: Respond to Challenges When Managing a Team Proactively

  • Challenges of Managing a Team
  • Respond to Challenges Proactively
  • Outline Approaches to Absence Management

Module 8: Manage the Performance of a Team

  • Approaches to Ensure Team Members Work to a Shared Purpose
  • Allocate Work to Team Members
  • Methods of Monitoring Team Performance
  • Provide Feedback on Individual and Team Performance

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 9: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
  • Needs and Expectations of Stakeholder Groups
  • Benefits of Building Relationships with Stakeholders
    • Communication and Engagement
    • Greater Understanding of Goals and Objectives
    • Improved Planning

Module 10: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
  • Types of Verbal Communication Used with Stakeholders
  • Active Listening is Used to Build Stakeholder Relationships
  • Types of Written Communication Used with Stakeholders
  • How Meetings Can Develop and Build Effective Stakeholder Relationships?

Module 11: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Ways of Responding to Barriers When Communicating with Stakeholders

Module 12: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
  • Compare Methods of Gathering Feedback from Stakeholders
    • Written
    • Verbal
    • Digital
  • Use of Stakeholder Feedback
    • Engagement
    • Responsiveness
    • Satisfaction
    • Productivity
    • Retention
    • Motivation

Show moredown

Who should attend this CMI Level 3 Certificate in Principles of Management and Leadership Training Course?

This CMI Level 3 Certificate in Principles of Management and Leadership Course in India is a more comprehensive qualification compared to the Level 3 Award. It's designed for those who are aiming to develop an extensive understanding of foundational management principles and leadership practices. Here are the professionals who can benefit from attending this course:

  • Managers
  • Team Leaders
  • Supervisors
  • Project Leaders
  • Financial Managers
  • Marketing Managers
  • Project Managers

Prerequisites of the CMI Level 3 Certificate in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Certificate in Principles of Management and Leadership Course.

CMI Level 3 Certificate in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Training in Principles of Management and Leadership stands as a cornerstone for emerging leaders and managers. This course in India delves into the fundamental aspects of effective management and leadership, showcasing its significance in today's dynamic business environment. It serves as a critical step for those seeking to enhance their managerial skills and understanding of leadership principles.

The Knowledge Academy's 2-day training in India provides delegates with a concise yet comprehensive overview of management and leadership principles. delegates will acquire essential skills and knowledge, enabling them to implement effective management strategies in their respective workplaces. This training is designed to foster practical understanding, equipping delegates with tools for immediate application and long-term professional growth.

Course Objectives

  • To understand the foundational principles of management and leadership
  • To develop essential skills for effective team leadership and management
  • To enhance decision-making abilities and problem-solving skills
  • To apply management theories and practices in real-world scenarios
  • To prepare for career advancement opportunities in management roles

Upon completion of this training in India, delegates will have gained a thorough understanding of key management and leadership concepts. They will be equipped with practical tools and strategies to lead teams effectively, make informed decisions, and apply their skills in various professional settings. This course lays the groundwork for future success in leadership roles, and fosters continued professional development.

Show moredown

What’s included in this CMI Level 3 Certificate in Principles of Management and Leadership Training Course?

  • CMI Level 3 Certificate in Principles of Management and Leadership Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 3 Certificate in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

Show moredown

CMI Level 3 Certificate in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (4 days)

Online Self-paced (175 hours)

CMI Level 3 Diploma in Principles of Management and Leadership Assessment

CMI Level 3 Diploma in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Diploma in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 175 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 143 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 37

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (CMI 301) – Principles of Management and Leadership (Credit Value 7)

Module 1: Understand how Organisations Operate

  • Governance of Different Types of Organisations
  • Factors Which Influence an Organisation’s Culture
  • Purpose of Organisational Mission, Vision and Value Statements
  • Purpose of Organisational Strategies

Module 2: Understand the Management Role

  • Role of the Manager
  • Role of the Manager in Communicating Organisational Strategy
  • Levels of Accountability and Authority in the Management Role
  • Legal and Organisational Frameworks Which Apply to the Management Role

Module 3: Understand the Application of Management and Leadership Approaches

  • Differences Between Management and Leadership
  • Management and Leadership Approaches
  • How Management and Leadership Approaches can be applied and Adapted in Different Work Based Situations?

Module 4: Understand the Knowledge, Skills and Behaviours to be an Effective Manager

  • Knowledge and Skills Required to be an Effective Manager
  • Behaviours Required to Be an Effective Manager
  • Impact of Knowledge, Skills and Behaviours on the Team, Colleagues and Customers

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit (CMI 302) – Managing a Team to Achieve Results (Credit Value 6)

Module 5: Role and Purpose of Teams

  • Purpose of Teams
  • Types of Teams in an Organisation
  • Roles in a Team Using a Recognised Theory
  • Members of a Team Affect Team Dynamics
  • Advantages and Disadvantages of Team Working and Lone Working

Module 6: Characteristics of a High-Performing Team

  • Characteristics of High Performing Team
  • Discuss Behaviours Which Can Be Observed in a High Performing Team

Module 7: Lead and Communicate with and Motivate a High-Performing Team

  • Advantages and Disadvantages of Leadership Styles
  • Communication Methods Used for Different Types of Teams
  • Motivate a Team to Achieve Results

Module 8: Respond to Challenges When Managing a Team Proactively

  • Challenges of Managing a Team
  • Respond to Challenges Proactively
  • Approaches to Absence Management

Module 9: Manage the Performance of a Team

  • Approaches to Ensure Team Members Work to a Shared Purpose
  • Allocate Work to Team Members
  • Methods of Monitoring Team Performance
  • Provide Feedback on Individual and Team Performance

Unit (CMI 303) - Managing Individuals to Be Effective in their Role (Credit Value 5)

Module 10: Individual’s Work Role and Responsibilities

  • Sources of Information Which State an Individual’s Work Role and Responsibilities
  • Reasons for Assessing an Individual’s Knowledge, Skills, and Behaviours in a Work Role

Module 11: Set Objectives with Individuals

  • Methods Used to Set Objectives for Individuals
  • Individual’s Capability to Achieve Objectives
  • Process for Involving Individuals in Agreeing Clear Objectives

Module 12: Support Individuals to Perform Well

  • Support Methods to Enable Individuals to Perform Well
  • Approaches for Motivating Individuals in Their Work Role
  • Individual Achievement Can Be Incentivised
  • Importance of Managing Individuals Objectively

Module 13: Assess Outcomes Against the Objectives

  • Tools Used to Review an Individual’s Performance
  • Approaches to Measuring Outcomes Against Objectives

Module 14: Manage the Underperformance of Individuals

  • Manage the Underperformance of an Individual Within the Limits of Own Authority

Unit (CMI 304) – Principles of Communication in the Workplace (Credit Value 5)

Module 15: Channels and Types of Communication Used in the Workplace

  • Importance of Effective Communication in the Workplace
  • Channels of Communication Used in the Workplace
  • Strengths and Weaknesses of Different Types of Communication
  • Legal Requirements and Organisational Policies that Affect the Use of Different Types of Communication

Module 16: Communication Cycle

  • Communication Cycle and its Application in the Workplace
  • Barriers to Effective Communication
  • Ways to Overcome Barriers to Communication

Module 17: Plan Communication for a Target Audience

  • Planning Process for Communicating with a Target Audience

Module 18: Measure the Effectiveness of Communication with a Target Audience

  • Measuring the Effectiveness of Communication with a Target Audience

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 19: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
  • Needs and Expectations of Stakeholder Groups
  • Benefits of Building Relationships with Stakeholders

Module 20: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
  • Types of Verbal Communication Used with Stakeholders
  • Active Listening is Used to Build Stakeholder Relationships
  • Types of Written Communication Used with Stakeholders
  • How Meetings Can Develop and Build Effective Stakeholder Relationships

Module 21: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Ways of Responding to Barriers When Communicating with Stakeholders

Module 22: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
  • Compare Methods of Gathering Feedback from Stakeholders
  • Use of Stakeholder Feedback

Unit (CMI 306) – Principles of Equality, Diversity and Inclusive Working Practice (Credit Value 6)

Module 23: Legal and Organisational Frameworks for Inclusivity, Equality and Diversity

  • Key Terminology Used in The Context of Equality and Diversity
  • Legal and Organisational Requirements for Equality and Diversity
  • Potential Consequences of Failing to Meet Legal and Organisational Requirements

Module 24: Equality, Diversity and Inclusive Working Practices in Own Area of Responsibility

  • Principles Which Underpin Inclusive Working Practices
  • Behaviours Which Promote Inclusion in The Workplace
  • Benefits of Inclusive Working Practices

Module 25: Support Equality, Diversity and Inclusive Working Practices

  • Issues Which Affect Inclusive Working Practices Can Be Identified
  • Types of Support That Can Be Given to Individuals with Diverse Needs
  • Process for Implementing Equality, Diversity and Inclusive Working Practices

Module 26: Monitor and Manage Equality, Diversity and Inclusive Working Practices

  • Methods for Monitoring Equality, Diversity and Inclusive Working Practices
  • Challenges to Implementing Equality, Diversity and Inclusive Working Practice

Module 27: Know How to Challenge Discrimination in Own Area of Responsibility

  • Benefits of Challenging Discriminatory Practices of Staff and Colleagues
  • Discuss How Discriminatory Behaviour Can Be Challenged
  • Explain Limits of Authority When Challenging Discrimination

Unit (CMI 310) – Supporting Teams and Individuals Through Change (Credit Value 5)

Module 28: Change Within Organisations

  • Reasons for Change in an Organisation
  • Types of Change that May Occur in an Organisation
  • Individual and Team Reactions to Change

Module 29: Support Individuals and Teams Through Change

  • Promote the Benefits of Change to Individuals and Teams
  • Barriers to Change for Individuals and Teams
  • Approaches to Overcoming Barriers to Change
  • Methods of Supporting Individuals and Teams Through Change

Module 30: Implement and Monitor Change

  • Process for Implementing Change
  • Monitor and Review the Implementation of Change
  • Role of Effective Management and Leadership Throughout the Change Process

Unit (CMI 315): Principles of Health and Safety in a Work Setting (Credit Value 6)

Module 31: Purpose and Benefits of Health and Safety in Workplace

  • Purpose of Health and Safety in the Workplace
  • Benefits of Health and Safety

Module 32: Legal Requirements in Relation to Health and Safety in Workplace

  • Obligations Health and Safety Legislation Places on an Organisation
  • Supplementary Legal Requirements Which Apply to Different Industry Sectors

Module 33: Understand the Risk Assessment Process

  • Difference Between a Hazard and a Risk
  • How to Conduct a Work-based Risk Assessment?

Module 34: Respond Effectively to a Workplace Health and Safety Emergency

  • Identify a Range of Workplace Health and Safety Emergencies
  • Immediate Action Required of By the Manager in Response to An Emergency
  • Summarise the Next Steps in Response to an Emergency

Show moredown

Who should attend this CMI Level 3 Diploma in Principles of Management and Leadership Training Course?

This CMI Level 3 Diploma in Principles of Management and Leadership Training Course in India is ideal for anyone who wants to gain knowledge of how to supervise and manage teams effectively to achieve desired results. However, this will be more beneficial for professionals like:

  • Team Leaders
  • Supervisors
  • Project Officers
  • Shift Managers
  • Operations Managers
  • Customer Service Managers
  • General Managers

Prerequisites of the CMI Level 3 Diploma in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Diploma in Principles of Management and Leadership Training Course.

CMI Level 3 Diploma in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Diploma in Principles of Management and Leadership is an essential course for those seeking to deepen their understanding of effective management and leadership practices. It is relevant in today’s dynamic business environment, offering insights into modern management theories and leadership techniques. This course in India provides foundational knowledge, making it crucial for aspiring managers and leaders.

The 4-day training offered by the Knowledge Academy in the CMI Level 3 Courses in India is designed to equip delegates with essential skills in management and leadership. This intensive course covers key topics, providing practical knowledge and tools to apply in real-world scenarios. Delegates will leave with a stronger ability to lead teams, manage projects, and contribute positively to their organizations.

Course Objectives

  • To understand the core principles of management and leadership
  • To develop effective team leadership and communication skills
  • To learn strategies for problem-solving and decision-making
  • To gain insights into managing projects and resources efficiently
  • To enhance personal development and professional growth

Upon completing this course, delegates will fully understand management and leadership principles. They will be equipped with practical skills to lead teams effectively, make informed decisions, and manage projects with greater efficiency. This course aims to foster personal and professional development, preparing individuals for successful careers in management.

Show moredown

What’s included in this CMI Level 3 Diploma in Principles of Management and Leadership Training Course?

  • CMI Level 3 Diploma in Principles of Management and Leadership Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 3 Diploma in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

Show moredown

CMI Level 3 Diploma in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (1 days)

Online Self-paced (20 hours)

CMI Level 3 Award in Coaching and Mentoring Assessment

CMI Level 3 Award in Coaching and Mentoring Training Course Outline

Our CMI Level 3 Award in Coaching and Mentoring Training Course is thoughtfully structured to meet the 20 Guided Learning Hours requirement, providing delegates with 10 hours of comprehensive course material and 10 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 5 Credits

Unit 3013V1: Managing the Coaching and Mentoring Relationships

The below-mentioned topics will be delivered by our professional instructor in the Online instructor-led training.

Module 1: Understand the Coaching and Mentoring Relationships

  • Learning Style of the Coachee to Be Used in the Coaching Process
    • Different Models of Learning Styles
  • Relationship Between the Mentee and the Mentor to Be Used in the Mentoring Process
    • Identify Setting of Ground Rules and Establishing a Mentoring Contract
  • Strengths and Opportunities of the Coachee
    • Individual Strengths and Development Areas for a Coachee
    • Similarities and Differences Between the Types of Strengths and Development
  • Strengths and Opportunities of the Mentee
    • Individual Strengths and Development Areas for a Coachee and a Mentee
    • Similarities and Differences Between the Types of Strengths and Development

Module 2: Goals of the Coaching and Mentoring Relationship

  • Goals, Timescales, and Ownership of the Coaching Process Performance
    • Establish SMART Objectives
    • Collaborative Means to Achieve Objectives
    • Encourage Ownership by the Coachee
    • How the Process can Lead to Improved Performance
  • Goals, Timescales and Ownership of the Mentoring Process Performance
    • Establish Objectives
    • Collaborative Means
    • Encourage Ownership by the Mentee
    • Process to Lead Improved Performance
    • Develop a Progress Review Sheet
  • Describe the Support Available to the Mentee
    • Existing Approaches for Support
    • Line Management, Team Members, and Network Groups
  • Describe the Support Available to the Coachee
    • Approaches for Support

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Understand Possible Barriers to the Coaching Process

  • Methods to Overcome Organizational Barriers
    • Identify and Explain the Potential Barrier
    • Benefits of Adopting Coaching in the Organization.
  • Methods to Overcome Coachee Barriers
    • Scheduled Coaching/Mentoring When there are Task Pressures and Deadlines
  • Methods to Overcome Coach Barriers
    • Barriers Specific to the Coach
    • Similar Barriers to the Coachee

Module 4: Understand Possible Barriers to the Mentoring Process

  • Methods to Overcome Organizational Barriers for Individual or Team Needs
    • Coache Barriers and Determine Their appropriateness for mentoring
  • Methods to Overcome Mentee Barriers
    • Discuss How to Manage the Closure
    • Mentee to take Responsibility for Achieving Desired Outcomes
  • Methods to Overcome Possible Mentor
    • Potential Coach Barriers
    • Determine Their Relevance to Mentoring

Show moredown

Who should attend this CMI Level 3 Award in Coaching and Mentoring Training Course?

This CMI Level 3 Award in Coaching and Mentoring Training Course in India is designed for Individuals interested in developing their coaching and mentoring skills, particularly in a workplace or managerial context. However, this course is more beneficial for:

  • Managers
  • Team Leaders
  • HR Professionals
  • Aspiring Coaches and Mentors
  • Supervisors and Trainers
  • Entrepreneurs
  • Business Owners

Prerequisites of the CMI Level 3 Award in Coaching and Mentoring Training Course

There are no formal prerequisites to attend this CMI Level 3 Award in Coaching and Mentoring Training Course.

CMI Level 3 Award in Coaching and Mentoring Training Course Overview

The CMI Level 3 Training in Coaching and Mentoring is a vital course designed for those looking to enhance their leadership and developmental skills in a professional setting. It combines theoretical knowledge with practical application, ensuring a comprehensive understanding of coaching and mentoring principles. This course in India is crucial in today's dynamic work environment, where effective leadership is synonymous with growth and success.

The Knowledge Academy's 1-day Training in India offers a concise yet thorough exploration of coaching and mentoring techniques. Delegates will gain practical tools and strategies to apply immediately in their workplace. The course focuses on real-world scenarios, ensuring that delegates leave with a solid foundation in coaching and mentoring, ready to make a tangible impact in their professional roles.

Course Objectives

  • To enhance understanding of effective coaching and mentoring principles and practices
  • To develop essential skills for successful leadership and team development
  • To apply practical techniques for improving team performance and individual growth
  • To cultivate a supportive, empowering environment within the workplace
  • To master communication strategies for impactful and positive interactions

Upon completion of this course in India, delegates will have a comprehensive grasp of coaching and mentoring fundamentals essential for modern leadership. They will be equipped with practical tools and techniques to improve team dynamics, foster individual development, and enhance overall organizational performance. This course empowers professionals to be effective mentors and coaches in their respective roles, driving positive change and growth.

Show moredown

What’s Included in this this CMI Level 3 Award in Coaching and Mentoring Training Course?

  • CMI Level 3 Award in Coaching and Mentoring Training Course Assessment  
  • World-Class Training Sessions from Experienced Instructors 
  • Flexible Self-Paced Training
  • CMI Level 3 Award in Coaching and Mentoring Certificate   
  • Digital Delegate Pack 

Show moredown

CMI Level 3 Award in Coaching and Mentoring Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.  
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.  
  • You will receive the learner assessment guide once you’ve registered for the course.

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (4 days)

Online Self-paced (145 hours)

CMI Level 3 Diploma in Coaching and Mentoring Assessment

CMI Level 3 Diploma in Coaching and Mentoring Training Course Outline

Our CMI Level 5 Award in Professional Coaching Practice Training Course in India is thoughtfully structured to meet the 145 Guided Learning Hours requirement, providing delegates with 30 hours of comprehensive course material and 115 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 37 Credits

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit 3011V1: Principles, Skills, and Impact of Coaching and Mentoring (CV:7)

Module 1: Principles of Coaching and Mentoring

  • Define Coaching and its Purpose
  • Define Mentoring and its Purpose
  • Role of a Coach
  • Role of a Mentor

Module 2: Understand the Skills Required of a Coach

  • Communication Skills Required of a Coach
  • Need for Sensitivity and Confidentially in a Coaching Relationship
  • Methods of Feedback and Support in a Coaching Relationship

Module 3: Understand the Skills Required of a Mentor

  • Communication Skills Required of a Mentor
  • Need for Sensitivity and Confidentially in a Mentoring Relationship
  • Methods of Feedback and Support in a Mentoring Relationship

Module 4: Impact of Coaching on Individual, Team, and Organizational Performance

  • Benefits of Coaching for an Individual
  • Benefits of Coaching for a Team
  • Benefits of Coaching for an Organization

Module 5: Impact of Mentoring on Individual, Team and Organizational Performance

  • Benefits of Mentoring for an Individual
  • Benefits of Mentoring for a Team
  • Benefits of Mentoring for an Organization

After completing the instructor-led training, we'll move to our self-paced training to complete the certification.

Unit 3012V1: Coaching and Mentoring for Individual and Team Needs (CV:6)

Module 6: Impact on the Individual and Team Needs of the Coaching Process

  • Expected Outcome of the Coaching Process on Individual and Team Needs
  • Performance Improvements and Changed Expected from the Individual and Team at the Conclusion of the Coaching Process

Module 7: Impact on the Individual and Team Needs of the Mentoring Process

  • Expected Outcome of the Mentoring Process on Individual Needs
  • Expected Outcome of the Mentoring Process on Team Needs
  • Performance Improvements and Changes Expected from the Individual and Team at the Conclusion of the Mentoring Process

Module 8: Individual and Team Knowledge, Skills, or Behaviors

  • Knowledge, Skills, or Behaviors of the Individual and Teams
  • Gap Between Current and Expected Performance in Knowledge, Skills or Behavior of the Team

Module 9: Stages of a Coaching Process

  • Stages of a Coaching Process to Meet Agreed Individual or Team Needs

Module 10: Stages of a Mentoring Process

  • Stages of a Mentoring Process to Meet Agreed Individual or Team needs

Unit 3013V1 Coaching and Mentoring Relationships (CV:5)

Module 11: Coaching and Mentoring Relationships

  • Learning Styles of the Coachee to be Used in the Coaching Process
  • Relationship Between the Mentee and the Mentor to be Used in the Mentoring Process
  • Strengths and Opportunities of the Coachee
  • Strengths and Opportunities of the Mentee

Module 12: Goals of the Coaching and Mentoring Relationship

  • Agree on the Goals, Timescales and Ownership of the Coaching Process and the Relationship to Performance
  • Agree on the Goals, Timescales and Ownership of the Mentoring Process and the Relationship to Performance
  • Support Available to the Mentee and Coachee

Module 13: Possible Barriers to the Coaching Process

  • Methods to Overcome Organizational Barriers
  • Methods to Overcome Coachee Barriers
  • Methods to Overcome Coach Barriers

Module 14: Possible Barriers to the Mentoring Process

  • Methods to Overcome Organizational Barriers for Individual or Team Needs
  • Methods to Overcome Mentee Barriers
  • Methods to Overcome Possible Mentor

Unit 3014V1: Coaching and Mentoring Processes (CV:7)

Module 15: Implementation of the Coaching Process

  • Different Methods of Coaching and Training Available to the Coach
  • Coaching Opportunities in the Organizational Environment
  • Coaching Process

Module 16: Implementation of the Mentoring Process

  • Methods of Mentoring Available to the Mentor
  • Mentoring Opportunities in the Organizational Environment
  • Mentoring Process

Module 17: Reviewing of Progress and Provision of Feedback

  • Need for Objective and Constructive Feedback in the Coaching Process
  • Need for Exploratory Feedback in the Mentoring Process
  • Need for Confidentiality and Ethics in Coaching Sessions
  • Need for Confidentiality and Ethics in Mentoring Sessions
  • Achievement of Progress and Recognize Success

Unit 3015V1: Completing the Coaching and Mentoring Process (CV:5)

Module 18: Skills of Concluding the Coaching Process

  • Discuss Coachee Success Against Individual, Team and Organizational Performance Criteria or Standards Agreed at the Process Outset
  • Identify Further Areas for Development Through Coaching
  • Methods to Recognize Success

Module 19: Skills of Concluding the Mentoring Process

  • Mentee Success Against Individual, Team and Organizational Performance Criteria or Standards Agreed at the Process Outset
  • Identify Further Areas for Development Through Mentoring
  • Need to Minimize On-Going Mentee Dependency on the Mentor
  • Methods to Recognize Success

Unit 4004V1: Understanding Team Dynamics (CV:7)

Module 20: Differences Between Groups and Teams

  • Differences Between a 'Group' and a 'Team'
  • Identify the Practical Implications of Differences Between Groups and Teams for the Manager
  • Situations When the Formation of a Group and/or a Team would be Necessary

Module 21: Concept of Formal and Informal Group Norms

  • Identify the Definitions of Formal and Informal Group Norms
  • Evolution of Formal and Informal Group Norms
  • Process of Changing Formal and Informal Group Norms
  • Value of Formal and Informal Group Norms

Module 22: Group Development and Maturity

  • Stages of Group Development and Maturity
  • Factors Which Could Influence the Cohesiveness of Work Groups
  • Advantages and Disadvantages of Cohesive Work Groups

Module 23: Management of Remote, Displaced, or Virtual Teams

  • Advantages of Remote, Displaced, or Virtual Teams
  • Disadvantages of Remote, Displaced, or Virtual Teams
  • Communication and Leadership Skills Required to Manage a Team

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Who should attend this CMI Level 3 Diploma in Coaching and Mentoring Training Course?

This CMI Level 3 Diploma in Coaching and Mentoring Training Course in India who wants to enhance their coaching and mentoring skills to better support team members' development. The following professionals can greatly benefit from attending this training course:

  • Apprenticeship Skills Coach
  • Operations Managers
  • Learning and Curriculum Managers
  • Trainers/Assessor in Leadership
  • Development Managers
  • Operations Supervisors
  • Social Workers

Prerequisites of CMI Level 3 Diploma in Coaching and Mentoring Training Course

There are no formal prerequisites to attend CMI Level 3 Diploma in Coaching and Mentoring Training Course.

CMI Level 3 Diploma in Coaching and Mentoring Training Course Overview

The CMI Level 3 Diploma in Coaching and Mentoring is an essential course for those seeking to enhance their professional coaching and mentoring skills. This CMI Level 3 Training in India provides a comprehensive insight into the practices and theories underpinning effective coaching and mentoring in a corporate or individual setting. Its relevance in today's fast-paced and interconnected work environment cannot be overstated.

The Knowledge Academy's 4-day training in India is designed to offer delegates a concise yet comprehensive introduction to key coaching and mentoring principles. This training empowers delegates with practical skills and insights, enabling them to apply effective coaching strategies immediately. It's an ideal starting point for professionals seeking to implement impactful mentoring techniques in their workplace.

Course Objectives

  • To develop a deep understanding of the fundamentals of effective coaching and mentoring
  • To acquire practical skills for enhancing interpersonal communication and leadership
  • To learn techniques for facilitating personal and professional development in others
  • To grasp the ethical considerations and best practices in coaching and mentoring
  • To apply these skills in real-world scenarios to improve team performance and individual growth

Upon completion of the CMI Level 3 Diploma in Coaching and Mentoring in India, delegates will be equipped with the necessary knowledge and tools to effectively guide, support, and empower individuals in their professional journey. They will be capable of fostering a positive and productive environment, contributing significantly to the success of their teams and organizations.

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What’s Included in this CMI Level 3 Diploma in Coaching and Mentoring Training Course?

  • CMI Level 3 Diploma in Coaching and Mentoring Training Course Assessment  
  • World-Class Training Sessions from Experienced Instructors 
  • Flexible Self-Paced Training
  • CMI Level 3 Diploma in Coaching and Mentoring Certificate   
  • Digital Delegate Pack

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CMI Level 3 Diploma in Coaching and Mentoring Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.  
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.  
  • You will receive the learner assessment guide once you’ve registered for the course.

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accredited by

Our CMI course is accredited by CMI

Online Instructor-led (2 days)

Online Self-paced (60 hours)

CMI Level 3 Certificate in Coaching and Mentoring Assessment

CMI Level 3 Certificate in Coaching and Mentoring Training Course Outline

Our CMI Level 3 Certificate in Coaching and Mentoring Training Course is thoughtfully structured to meet the 50 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 34 hours of interactive e-learning content.

Qualification Level: Certificate

Minimum Credit Value: 13

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 3011V1: Principles, Skills, and Impact of Coaching and Mentoring

Credit Value:7

Module 1: Principles of Coaching and Mentoring

  • Define Coaching and its Purpose
  • Define Mentoring and its Purpose
  • Role of a Coach
  • Role of a Mentor

Module 2: Understand the Skills Required of a Coach

  • Communication Skills Required of a Coach
  • Need for Sensitivity and Confidentially in a Coaching Relationship
  • Methods of Feedback and Support in a Coaching Relationship

Module 3: Understand the Skills Required of a Mentor

  • Communication Skills Required of a Mentor
  • Need for Sensitivity and Confidentially in a Mentoring Relationship
  • Methods of Feedback and Support in a Mentoring Relationship

Module 4: Impact of Coaching on Individual, Team, and Organizational Performance

  • Benefits of Coaching for an Individual
  • Benefits of Coaching for a Team
  • Benefits of Coaching for an Organization

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 5: Impact of Mentoring on Individual, Team and Organizational Performance

  • Benefits of Mentoring for an Individual
  • Benefits of Mentoring for a Team
  • Benefits of Mentoring for an Organization

Unit 3012V1: Coaching and Mentoring for Individual and Team Needs

Credit Value: 6

Module 6: Impact on the Individual and Team Needs of the Coaching Process

  • Expected Outcome of the Coaching Process on Individual and Team Needs
  • Performance Improvements and Changed Expected from the Individual and Team at the Conclusion of the Coaching Process

Module 7: Impact on the Individual and Team Needs of the Mentoring Process

  • Expected Outcome of the Mentoring Process on Individual Needs
  • Expected Outcome of the Mentoring Process on Team Needs
  • Performance Improvements and Changes Expected from the Individual and Team at the Conclusion of the Mentoring Process

Module 8: Individual and Team Knowledge, Skills, or Behaviours

  • Knowledge, Skills, or Behaviours of the Individual and Teams
  • Gap Between Current and Expected Performance in Knowledge, Skills or Behaviour of the Individual and Team

Module 9: Stages of a Coaching Process

  • Stages of a Coaching Process to Meet Agreed Individual or Team Needs

Module 10: Stages of a Mentoring Process

  • Stages of a Mentoring Process to Meet Agreed Individual or Team Needs

Show moredown

Who should attend this CMI Level 3 Certificate in Coaching and Mentoring Training Course?

This CMI Level 3 Certificate in Coaching and Mentoring Training Course in India suitable for anybody interested in developing coaching and mentoring expertise for the benefit of their organization, however this course is more beneficial for:

  • Team Leaders
  • Coachee 
  • Supervisors
  • Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 3 Certificate in Coaching and Mentoring Training Course

There are no formal prerequisites to attend this CMI Level 3 Certificate in Coaching and Mentoring Training Course.

CMI Level 3 Certificate in Coaching and Mentoring Training Course Overview

The CMI Level 3 Certificate in Coaching and Mentoring is a fundamental course designed to introduce professionals to the dynamic field of coaching and mentoring. This course in India is particularly relevant in today’s fast-paced work environment, where effective coaching techniques are crucial for fostering talent and ensuring organizational success.

The Knowledge Academy’s 2-day CMI Level 3 Training in India is designed to provide delegates with a concise yet comprehensive understanding of coaching and mentoring principles. This efficient training equips delegates with practical skills and insights, enabling them to immediately apply effective coaching strategies in their professional roles.

Course Objectives

  • To understand the foundational principles and practices of coaching and mentoring
  • To develop effective communication and interpersonal skills for coaching success
  • To learn techniques for fostering positive change and personal development in mentees
  • To acquire strategies for overcoming common coaching challenges
  • To enhance leadership capabilities through effective mentorship approaches

Upon completion of this Training in India, delegates will have gained a robust understanding of coaching and mentoring essentials. They will be equipped with the skills needed to effectively guide and support others in their professional and personal growth. This course not only enhances leadership qualities but also contributes to the cultivation of a positive and productive workplace environment.

Show moredown

What’s Included in this CMI Level 3 Certificate in Coaching and Mentoring Training Course?

  • CMI Level 3 Certificate in Coaching and Mentoring Training Course Assessment  
  • World-Class Training Sessions from Experienced Instructors 
  • Flexible Self-Paced Training
  • CMI Level 3 Certificate in Coaching and Mentoring Certificate   
  • Digital Delegate Pack

Show moredown

CMI Level 3 Certificate in Coaching and Mentoring Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.  
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.  
  • You will receive the learner assessment guide once you’ve registered for the course.

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +91 8037244591 or Enquire.

Package deals for CMI Level 3

Our training experts have compiled a range of course packages on a variety of categories in CMI Level 3, to boost your career. The packages consist of the best possible qualifications with CMI Level 3, and allows you to purchase multiple courses at a discounted rate.

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CMI Level 3 FAQs

The CMI (Chartered Management Institute) provides leadership and management qualifications to enhance professional development and organizational effectiveness.
CMI Level 3 Training offers improved leadership skills, career progression, and a recognized standard for effective management in various industries. With our CMI Level 3 Training, you can gain a competitive edge in the job market.
The duration of these CMI Level 3 Online Courses varies, typically spanning several months, allowing for in-depth learning and practical application.
Individuals with management responsibilities or those aspiring to managerial roles are eligible for CMI exams at Level 3, making it suitable for a broad range of professionals.
The CMI has multiple levels of qualifications; Level 3 is an intermediate level, with higher levels indicating advanced leadership and management expertise.
CMI does not offer packages, but completing higher-level qualifications may lead to career opportunities with competitive salary packages.
The difficulty of CMI exams depends on preparation, experience, and individual knowledge. Adequate preparation enhances success in these exams.
CMI Level 3 Training Certificate demonstrates foundational management skills, boosting employability and credibility in leadership roles across diverse industries. With The Knowledge Academy’s CMI Level 3 Certification Courses, you can gain a competitive edge in the job market.
To obtain a CMI Level 3 Training Certificate, individuals need to complete the required CMI Level 3 Courses, assessments, and assignments, meeting the criteria set by the Chartered Management Institute.
Please see our CMI Level 3 courses available in India
The Knowledge Academy is the Leading global training provider for CMI Level 3.
The training fees for CMI Level 3 in India starts from INR
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