Course information

Employee Relations Training Course Outline

Module 1: Introduction to Employee Relations

  • Overview of Employee Relations
  • Importance of Positive Employee Relations
  • Key Concepts and Definitions
  • Historical Context and Evolution

Module 2: Legal Aspects of Employee Relations

  • Employment Law Basics
  • Employee Rights and Employer Responsibilities
  • Anti-Discrimination Laws
  • Labor Relations and Collective Bargaining
  • Handling Legal Disputes and Compliance Issues

Module 3: Communication Skills for Effective Employee Relations

  • Principles of Effective Communication
  • Active Listening Techniques
  • Conflict Resolution and Mediation
  • Building Trust and Transparency
  • Communication Channels and Strategies

Module 4: Managing Employee Performance

  • Setting Clear Expectations and Goals
  • Providing Constructive Feedback
  • Conducting Performance Appraisals
  • Addressing Performance Issues
  • Recognising and Rewarding Employee Contributions

Module 5: Employee Engagement and Motivation

  • Understanding Employee Engagement
  • Strategies to Boost Engagement
  • Creating a Positive Work Environment
  • Employee Recognition Programmes
  • Motivation Theories and Practices

Module 6: Handling Grievances and Disciplinary Actions

  • Grievance Handling Procedures
  • Investigating Employee Complaints
  • Disciplinary Action Guidelines
  • Progressive Discipline Process
  • Documentation and Record-Keeping

Module 7: Promoting Diversity and Inclusion

  • Understanding Diversity and Inclusion
  • Benefits of a Diverse Workforce
  • Implementing Inclusive Policies
  • Training for Diversity Awareness
  • Measuring Diversity and Inclusion Outcomes

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Who should attend this Employee Relations Training?

This course is ideal for anyone involved in managing workplace dynamics, resolving conflicts, enhancing employee engagement, and fostering a positive work environment. Following are the professionals who can benefit from attending this Employee Relations Certification Course:

  • Human Resources Managers
  • Team Leaders
  • Department Heads
  • Employee Relations Specialists
  • Workplace Mediators
  • Organisational Development Consultants
  • Employee Engagement Coordinators
  • Training and Development Managers

Prerequisites of this Employee Relations Training

There are no formal prerequisites for taking this Employee Relations Course.

Employee Relations Training Course Overview

Employee Relations is a crucial aspect of Human Resource Management, focusing on the relationship between employers and employees. This training is vital for fostering a positive work environment, enhancing job satisfaction, and ensuring compliance with employment laws. Understanding and managing employee relations effectively can lead to increased productivity and reduced workplace conflicts.

Proficiency in Employee Relations is essential for HR Professionals, Managers, and Team Leaders. Mastering this subject enables professionals to handle disputes, manage performance issues, and create a harmonious workplace. It is particularly important for those aiming to improve organisational culture and employee engagement, ensuring a motivated and cohesive workforce.

The Knowledge Academy’s 1-day Employee Relations Training Course provides delegates with practical tools and strategies to manage employee relations effectively. Through interactive sessions, case studies, and role-playing exercises, participants will gain hands-on experience in handling real-world scenarios. This training will equip delegates with the skills needed to address conflicts, improve communication, and implement best practices in employee relations.

Course Objectives

  • To understand the fundamentals of employee relations
  • To identify the key factors influencing employee relations
  • To learn effective conflict resolution techniques
  • To enhance communication skills for better workplace interactions
  • To implement strategies for improving employee engagement
  • To develop policies that promote a positive work environment

After completing this course, delegates will receive a certification, demonstrating their expertise in employee relations. This Employee Relations Certification will enhance their professional credibility and open up new opportunities for career advancement within their organisations.

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What’s included in this Employee Relations Training?

  • World-Class Training Sessions from Experienced Instructors
  • Employee Relations Certificate
  • Digital Delegate Pack

Why choose us

Our Kolkata venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kolkata is situated on the east bank of the Hooghly River within East India, as well as it being the capital city of West Bengal, it plays a big part within East India’s educational, cultural and commercial industries. Calcutta as the city is otherwise known has a metropolitan population of around 14.1 million recorded in 2011 which makes it the third most populated metropolitan area within India, the city itself was home to around 4.5 million people in the same year. Kolkata has some history within its ports as the Port of Kolkata is the oldest one within India that is still used for operations. The secondary schools and universities within Kolkata can be owned either by the international board, central or state government or be privately owned. However not everyone is able to or goes to school, therefore, there are initiatives put in place to get more children into school such as the Shikhshalaya Prakalpa which also looks to improve the quality of teaching within the schools as well. Secondary schools within Kolkata include the Hare school, Hindu School and the La Martiniere Calcutta which is a Christian school, founded in 1835 which makes it one of the oldest within India. As well as one of the oldest schools, Kolkata is also home to two of the oldest engineering institutes within in India these being the Bengal Engineering and Science University and the Jadavpur University. There are many universities within Kolkata some of which include the Amity University, Aliah university, the Indian Institute of Science Education and Research, Kolkata, West Bengal National University of Animal and Fishery Sciences, West Bengal National University of Health Sciences, Techno India University and West Bengal National University of Juridical Sciences, Indian Statistical Institute, Indian institute of Foreign Trade and the Rabindra Bharati University. Kolkata also has two universities that are recognised as universities with potential for excellence these being the Jadavpur University and the Universtiy of Calcutta. The universities all offer different opportunities such as the public universities offer students their own diplomas and degrees. Courses can range from health sciences, management, science, engineering, medical, business, marine engineering, animal and fishery science, dentistry, science education and research as well as foreign trade.

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Address

P, 21A,Old Ballygung Road.
3rd Floor (above Chinese Pavilion)
Near Birla Mandir.
Kolkata 700019
(West Bengal)

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Employee Relations Training Course in Kolkata. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Employee Relations Training Course in Kolkata, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Employee Relations Training Course in Kolkata. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Employee Relations Training Course in Kolkata sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Employee Relations Training Course in Kolkata FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Employee Relations Trainingin Kolkata starts from INR24995
The Knowledge Academy is the Leading global training provider for Employee Relations Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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