Course information

ILM Level 4 Certificate in Principles of Leadership and Management Course Outline

Total Credit Value – 15

Total Guided Learning Hours – 53

Unit 8625-400: Understanding the Management Role to Improve Management Performance

Credit Value – 4

Guided Learning Hours – 15

Module 1: Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve its Goals

  • Role of Management
  • Levels of Management
  • Functions of Management
  • Role of Manager in an Organisation
  • Nature of Goals and Objectives
  • Goals and Objectives of an Organisation
  • Benefits of Setting Work Goals and Objectives
  • Stakeholders' Objectives in an Organisation
  • Formal and Informal Organisational Relationships

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • Importance of Interpersonal Skills in the Workplace
  • Interpersonal Skills That Every Manager Needs
  • How do Interpersonal Skills Affect Your Leadership Style?
  • Evaluate How Interpersonal Skills Affect Managerial Performance?
  • Importance of Feedback in the Workplace
  • How to Deliver Effective Feedback in the Workplace?
  • Personal Work Style
  • Effective Management Styles

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • What is a Personal Development Plan (PDP)?
  • Benefits of Work Development Plans
  • What is Knowledge Sharing?
  • Benefits of Knowledge Sharing
  • Ways to Improve Your Personal Development Skills
  • Personal Development Strategies That Really Work
  • Formal and Informal Personal Development Methods
  • Internal Vs External Training Methods

Unit 8625-401: Planning and Leading a Complex Team Activity

Credit Value – 4

Guided Learning Hours – 6

Module 4: Plan a Complex Team Activity

  • Define Activity Goals
  • Identify Necessary Tasks and Resources, Considering Constraints
  • Create an Implementation Plan
  • Evaluate Risks and Safety Concerns

Module 5: Communicate Activity Details to Team

  • Share Activity Details, Encourage Questions, and Clarify Doubts
  • Assign Team Roles and Responsibilities

Module 6: Review Leadership in Complex Activities

  • Gather Feedback on Leadership Effectiveness
  • Analyse Leadership Strengths and Areas for Improvement
  • Develop a Plan to Enhance Planning and Leadership Skills Based on Feedback

Unit 8625-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 7: Understand the Importance of Effective Communication in Management 

  • Importance of Effective Communication in Management 
  • Communication Process 
  • Relevance of the Communication Cycle for Effective Communication  
  • Importance of Selecting an Appropriate Tone and Language 
  • Importance of Level of Formality 
  • Effectiveness of Verbal and Written Communication Methods 
  • Evaluate Communication Skills as a Manager  

Module 8: Be Able to Develop Effective Communication Skills as a Reflective Manager 

  • Developing Effective Communication Skills as a Reflective Manager 
  • Tools for Evaluating Communication Skills 
  • Importance of Feedback on Communication Skills 
  • Identifying Strengths and Areas for Improvement 
  • SWOT Analysis 
  • Personal Development Planning    

Unit 8625-310: Understanding How to Motivate to Improve Performance

Credit Value:2

Guided Learning Hours: 9

Module 9: Understand the Factors that Influence Motivation Levels in the Workplace 

  • What is Motivation? 
  • Factors of Motivation 
  • How Individual Differences Affect Levels of Motivation in the Workplace? 
  • Potential Impact on Organisational Performance 

Module 10: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

  • Motivation Theories 
  • Ways to Improve Performance by Motivations Theory 
  • Ways to Use Employee Engagement to Improve Motivation Levels 

Unit 8625-314: Understanding Discipline in the Workplace

Credit Value:1

Guided Learning Hours: 5

Module 11: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace 

  • Legal Aspects 
  • Progressive Discipline Policy – Single Disciplinary Process 
  • Importance of Policies and Procedures 
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 12: Understand How to Monitor Discipline in the Workplace 

  • Standard Disciplinary Procedure 
  • Purposes and Objectives of Disciplinary Action 
  • How to Maintain Workplace Discipline? 
  • Steps to Improve and Develop Interpersonal Skills

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Who Should Attend this ILM Level 4 Certificate in Principles of Leadership and Management Training?

This course is designed for middle managers, team leaders, or those aspiring to hold managerial positions who wish to deepen their understanding of effective management practices and enhance their leadership capabilities.

  • Operations Managers
  • Project Managers
  • Human Resources Managers
  • Sales Team Leaders
  • Customer Service Managers
  • Marketing Managers
  • Production Supervisors

Prerequisites of ILM Level 4 Certificate in Principles of Leadership and Management Training

There are no formal prerequisites for attending this ILM Level 4 Certificate in Principles of Leadership and Management Training.

ILM Level 4 Certificate in Principles of Leadership and Management Course Overview

Leadership and management are the cornerstones of any successful organisation, driving productivity, innovation, and growth. As the business environment becomes increasingly complex, the demand for skilled leaders who can effectively manage teams and resources has never been higher.

Understanding the principles of leadership and management is crucial for professionals aspiring to excel in their careers. Whether you are an Operations Manager, Department Head, or Project Coordinator, mastering these skills enables you to lead teams effectively, make strategic decisions, and contribute to the overall success of your organisation.

This 1-day training by The Knowledge Academy offers delegates an intensive and focused learning experience, designed to deliver practical skills and knowledge that can be immediately applied in the workplace. Through expert-led instruction, interactive discussions, and real-world case studies, delegates will gain a deeper understanding of leadership dynamics and management strategies. 

Course Objectives

  • To develop an understanding of key leadership principles and their practical application.
  • To enhance skills in managing and motivating teams to achieve organisational goals.
  • To learn effective decision-making strategies in a leadership context.
  • To explore the importance of communication in leadership and how to improve it.
  • To understand how to implement management strategies that align with organisational objectives.
  • To gain insights into managing change and conflict within teams effectively.

Upon completion of this course, delegates will be equipped with the leadership and management skills necessary to excel in their professional roles. They will gain the confidence to lead teams more effectively, make strategic decisions, and contribute meaningfully to their organisation's success.

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What’s included in this LM Level 4 Certificate in Principles of Leadership and Management Course?

  • World-Class Training Sessions from Experienced Instructors  
  • LM Level 4 Certificate in Principles of Leadership and Management Certificate 
  • Digital Delegate Pack

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 4 Certificate In Principles Of Leadership And Management Course in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 4 Certificate In Principles Of Leadership And Management Course in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 4 Certificate In Principles Of Leadership And Management Course in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 4 Certificate In Principles Of Leadership And Management Course in New Delhi sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 4 Certificate In Principles Of Leadership And Management Course in New Delhi FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ILM Level 4 Certificate in Principles of Leadership and Management Course certification in New Delhi starts from INR419995
The Knowledge Academy is the Leading global training provider for ILM Level 4 Certificate in Principles of Leadership and Management Course.
Please see our ILM Level 4 courses available in New Delhi
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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