ILM Level 4 Diploma in Leadership and Management Course Outline
Total Credit Value – 38
Total Guided Learning Hours – 452
Unit 8605-403: Managing Risk in the Workplace
Credit Value – 3
Guided Learning Hours – 6
Module 1: Understand the Importance of Managing Risks in the Workplace
- Legal Risk Management
- Purpose of the Evaluation
- Structure of the Report
- Hazards and Control Measures
- Principles of Risk Management
- Risk Management Process
- Risk Management Standards and Frameworks
- Risk and Regulatory Policy
- Risk Management Policy
Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility
- Steps to Risk Assessment
- Hazard Prevention and Control
- Build and Implement a Risk Management Plan
- Monitor and Review
- Risk Prioritisation
- Objective Probability
- Risk Management Documentation
Unit 8605-406: Developing Your Leadership Styles
Credit Value – 4
Guided Learning Hours – 10
Module 3: Understand the Outcomes of Effective Leadership
- Leadership and Importance of Employee Engagement
- Leadership's Role in Engagement
- Styles and Models of Followership
- Effective Performance Management
Module 4: Be Able to Assess Own Leadership Styles
- Leadership Styles and Methods
- Diagnostic Tools for Leaders and Managers
- Importance of Leadership Development
Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation
- Self-Assessment for Leadership
- Pillars of Self Organisation
- How to Become a Self-Managed Employee?
- Manage Work Schedule Successfully
- How Do Self-Organising Teams Work?
- Leadership Profile
Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership
- Importance of Good Leadership Behaviour
- Ways to Build Effective Leadership Behaviours
- Factors that Affect Business Leadership
- Situational Analysis
- Leadership Styles - Choosing the Right Approach for the Situation
Module 7: Understand How to Develop Own Leadership Style and Effectiveness
- Create an Action Plan for Leadership Development
- Benefits of Creating an Action Plan
- Monitoring and Evaluating an Action Plan
- Steps to Increase Leadership Effectiveness
Unit 8605-408: Management Communication
Credit Value – 4
Guided Learning Hours – 18
Module 8: Understand the Importance of Effective Communication in Management
- Importance of Effective Communication in Management
- Communication Process
- Relevance of the Communication Cycle for Effective Communication
- Importance of Selecting an Appropriate Tone and Language
- Importance of Level of Formality
- Effectiveness of Verbal and Written Communication Methods
- Evaluate Communication Skills as a Manager
Module 9: Be Able to Develop Effective Communication Skills as a Reflective Manager
- Developing Effective Communication Skills as a Reflective Manager
- Tools for Evaluating Communication Skills
- Importance of Feedback on Communication Skills
- Identifying Strengths and Areas for Improvement
- SWOT Analysis
- Personal Development Planning
Unit 8605-409: Managing Personal Development
Credit Value – 15
Guided Learning Hours – 6
Module 10: Understand How to Identify and Prioritise Work-Related Development Requirements
- Prioritising Employee Development
- Self-Assessment Tool
- Learning Styles
- Model of Learning Styles
- Surface and Deep Learning
- SMART Objectives
- Measure Progress and Achieve Goals
Module 11: Be Able to Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace
- Individual Development Plan
- How can Learning and Development can Improve the Workplace?
- Employee Development Opportunities
- Learning Preferences and Strengths
- Self-Management Skills
- Nature and Purpose of Evaluation
Module 12: Understand the Impact of Development on Workplace Performance
- Impact of Learning and Development on Employee Productivity
- Short-Term Goals
- Steps to Set Short-Term Goals
- How to Achieve Medium-Term Goals?
- Set and Achieve Long-Term Goals
- Performance Appraisal Methods
Unit 8605-300: Solving Problems and Making Decisions
Credit Value – 2
Guided Learning Hours – 9
Module 13: Know How to Describe a Problem, Its Nature, Scope, and Impact
- Identify the Problem and Steps to Problem Analysis
- Goal Setting and Problem Solving
- Techniques for Creative Thinking
Module 14: Know How to Gather and Interpret Information to Solve a Problem
- Gather and Interpret Information
- Information Vs Data
- Calculate Summary Statistics
- Grouped Data
- Interpretation of Charts and Graphs
- Methods of Indexing
Module 15: Know How to Evaluate Options to Make a Decision
- Decision Making Techniques
- Option Evaluation and Steps to Effective Decision Making
- Identify Relevant Information for Decision-Making
Module 16: Plan, Monitor, and Review the Implementation and Communication of Decisions
- Phases in Decision Implementation
- Decision-Making Strategies for Plan Implementation
- Planning Techniques and Case Presentation
Unit 8605-301: Understanding Innovation and Change in an Organisation
Credit Value – 2
Guided Learning Hours – 9
Module 17: Understand Innovation and Change in an Organisation
- Innovation and Advantages of Innovation
- Benefits of Organisational Change
- Identify Barriers to Change and Innovation
- Ways to Overcome Barriers
Module 18: Plan, Monitor, and Review the Implementation, Communication of Innovation and Change
- Planning, Monitoring, and Review Techniques to Manage Innovation and Change
- Importance of Communication When There is Change
Module 19: Understand the Effects of Innovation and Change on People and Teams in an Organisation
- Human Effects of Innovation and Change
- Reduce the Risk of Change Fatigue
- Planning and Executing Change Effectively
Unit 8605-303: Planning and Allocating Work
Credit Value – 2
Guided Learning Hours – 9
Module 20: Know How to Plan Work in the Workplace
- Identify Goals
- Effective Goal-Setting Techniques for Achieving Your Goals
- Monitoring and Control Techniques
Module 21: Know How to Allocate Work to Team Members
- Identify Resource Requirements
- Allocate Work to Team Members
- How to Assess and Support Team Performance?
- Ways to Communicate Effectively in the Workplace
- Types of Quality Standards and Their Purpose
Module 22: Understand How to Improve the Performance of a Team in Delivering to Plan
- Causes of Variances
- Improve Team Effectiveness and Performance
- Causes of Underperformance in Employees
- Developing a Plan with an Underperforming Employee
- Ways to Deal with an Underperforming Employee
Unit 8605-308: Understanding Leadership
Credit Value – 2
Guided Learning Hours – 6
Module 23: Understand Leadership Styles
- Leadership Styles
- What Influences the Choice of Leadership Styles?
- Effects of Leadership Styles on the Organisation
Module 24: Understand Leadership Qualities and Review Own Leadership Qualities and Potential
- Common Leadership Styles and How to Find Your Own?
- Steps to Build Trust and Respect in the Workplace
- Simulation-Based Learning
- Review of Own Leadership Behaviour
Unit 8605-310: Understanding How to Motivate to Improve Performance
Credit Value – 2
Guided Learning Hours – 9
Module 25: Understand the Factors that Influence Motivation Levels in the Workplace
- What is Motivation?
- Factors of Motivation
- How Individual Differences Affect Levels of Motivation in the Workplace?
- Potential Impact on Organisational Performance
Module 26: Understand How a Theory of Motivation can be Used to Improve Performance Levels
- Motivation Theories
- Ways to Improve Performance by Motivations Theory
- Ways to Use Employee Engagement to Improve Motivation Levels
Unit 8605-314: Understanding Discipline in the Workplace
Credit Value – 2
Guided Learning Hours – 370
Module 27: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace
- Legal Aspects
- Progressive Discipline Policy – Single Disciplinary Process
- Importance of Policies and Procedures
- How to Develop Policies and Procedures in the Workplace?
- Types of Policies and Procedures
Module 28: Understand How to Monitor Discipline in the Workplace
- Standard Disciplinary Procedure
- Purposes and Objectives of Disciplinary Action
- How to Maintain Workplace Discipline?
- Steps to Improve and Develop Interpersonal Skills
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