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Root Cause Analysis Overview
Root Cause Analysis Course Outline
Module 1: Introduction to Root Cause Analysis
- What is Root Cause Analysis?
- Casual Factors
- Direct Cause Vs Root Cause
- Goals of Root Cause Analysis
- Root Cause Identification
Module 2: Improvement Methodologies
- 3 Cs
- Eight Ds
- PDCA (Plan, Do, Check, Act):
- DMAIC
- Kaizen
- Kaizen Limitations
- Kepner-Tregoe Analysis
Module 3: Gather and Manage Data
- Overview
- Data Collection
- Gather Data
Module 4: Root Cause Analysis Techniques
- Introduction
- Five ‘Whys’
- Cause and Effect
- Pareto Analysis
- Change Analysis
- Barrier Analysis
- Scatter Diagrams Correlation and Regression
- Correlation and Causation
- Forecasting
- Pearson's Correlation Coefficient (R)
- Regression Analysis with Scatter Diagrams
- Events and Causal Factors Analysis / Flow (Process) Diagram
- Fault Tree Analysis
- Control Charts / Run Charts
- Benefits of using a Control Chart
- Run Charts
Module 5: Generate and Evaluate Effective Solutions
- Effective Solution Process
- 7 Steps of Problem Solving
- Edward De Bono and The Six Working Hats
- De Bono’s Six Working Hats
- Other Prioritization/Consensus Tools
Who should attend this Root Cause Analysis Training?
This ITIL Certification in India is designed to equip delegates with the skills and techniques necessary to identify and address the underlying causes of problems and issues within various contexts. Root Cause Analysis Certification Training is particularly beneficial for these professionals:
- Quality Assurance Professionals
- Operations Managers
- Project Managers
- Safety and Risk Management Professionals
- Problem-Solving Teams
- Process Improvement Specialists
- Manufacturing and Production Managers
Prerequisites of this Root Cause Analysis Training Course
There are no formal prerequisites for this ITIL Certification. However, basic problem-solving and analytical skills would be beneficial for the delegates.
Root Cause Analysis Course Overview
Root Cause Analysis (RCA) is a systematic approach employed to identify the underlying causes of problems or incidents to prevent their recurrence. In today's complex working environments, especially within IT and service management in India, understanding the root causes of issues is crucial for continuous improvement. This approach is not only essential for problem-solving but also aligns with methodologies promoted by ITIL Certification, highlighting its relevance across various professional fields.
Professionals in India aiming to excel in roles that require meticulous problem-solving and continuous process improvement should consider mastering Root Cause Analysis. Particularly, individuals holding or pursuing ITIL Certification find RCA skills invaluable. This knowledge is critical for IT service managers, quality assurance specialists, project managers, and anyone involved in the operational excellence and service improvement processes. RCA equips professionals with the analytical skills necessary to lead their organizations toward fewer failures and enhanced service quality.
The 1-day Root Cause Analysis Course in India offered by The Knowledge Academy is designed to empower delegates with the skills needed to conduct effective RCA within their organizations. This training delves into the methodologies and tools essential for uncovering the root causes of issues framed within the context of ITIL Certification principles. By integrating RCA skills with ITIL Certification insights, delegates will leave the course equipped to drive significant improvements in service management and operational efficiency, laying a foundation for excellence in their professional roles.
Course Objectives
- To understand the principles and methodologies of Root Cause Analysis within the framework of ITIL Certification
- To identify and apply the appropriate tools and techniques for conducting effective RCA
- To enhance problem-solving and analytical skills in service management environments
- To learn how to prevent recurrent problems and improve service quality
- To integrate RCA findings with ITIL practices to support continuous improvement initiatives
Upon completion of this course in India, delegates will have acquired the knowledge and skills to conduct root cause analysis effectively in their organizations. They will be able to apply these insights to prevent the recurrence of problems, leading to improved operational efficiency and service quality.
What’s included in this Root Cause Analysis Training?
- World-Class Training Sessions from Experienced Instructors
- Root Cause Analysis Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Root Cause Analysis. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Root Cause Analysis, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Root Cause Analysis. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Root Cause Analysis sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Root Cause Analysis at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Root Cause Analysis offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
The instructor was very engaging with all attendees. She had a great sense of humour and the class was very responsive to her inquiries.
Roger Proulx
The trainer is very friendly and patient. We can tell she had a great experience and is knowledgeable.
Hugo Zhao
Susan was excellent. She really new her stuff, and drawed on her extensive industry experience.
Mike Rinkel
Root Cause Analysis FAQs
Root Cause Analysis is a systematic process for identifying the underlying reasons for problems or incidents, aimed at implementing long-term solutions to prevent recurrence and improve overall performance.
This training improves problem-solving skills, boosts efficiency by preventing recurring issues, and fosters a culture of continuous improvement and operational excellence within organizations.
You will learn to accurately identify, analyze, and address the underlying causes of problems, enhancing problem-solving, decision-making, and preventive measures for operational efficiency.
No formal prerequisites are needed for this course, making it accessible to anyone interested in enhancing their problem-solving and analytical skills through Root Cause Analysis.
This course is perfect for professionals in quality control, project management, operations, and maintenance who seek to enhance their problem-solving skills and operational efficiency through Root Cause Analysis.
The duration of this training is 1 day.
If you're involved in problem-solving, quality improvement, or process management and seek to enhance your skills in identifying and addressing core issues, this training is ideal for you.
In this Root Cause Analysis Certification, delegates will have a 1-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Root Cause Analysis Certification.
The training fees for Root Cause Analysisin India starts from INR29995
The Knowledge Academy is the Leading global training provider for Root Cause Analysis.
Please see our ITIL® Certification Training courses available in India
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Best price in the industry
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Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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