Course information

Handle Violence and Aggression at Workplace Course Outline

Module 1: Understanding Workplace Violence and Aggression

  • Definition and Types of Workplace Violence
  • Prevalence and Impact
  • Identifying Early Warning Signs
  • Legal Framework and Responsibilities

Module 2: Risk Assessment and Prevention

  • Conducting a Workplace Risk Assessment
  • Factors Contributing to Violence and Aggression
  • Preventive Measures and Strategies
  • Employee Reporting Mechanisms

Module 3: Conflict Resolution Techniques

  • Effective Communication Skills
  • De-Escalation Strategies
  • Active Listening
  • Conflict Resolution Models

Module 4: Personal Safety and Self-Defense

  • Situational Awareness
  • Physical Safety Measures
  • Self-Defense Basics
  • Response to Physical Threats

Module 5: Handling Aggressive Behavior

  • Recognizing Aggressive Behavior
  • Managing Angry and Aggressive Individuals
  • Avoiding Provocation
  • Setting Boundaries

Module 6: Emergency Response and Reporting

  • Emergency Procedures
  • Reporting Incidents
  • Role of Security Personnel
  • Coordinating with Law Enforcement

Module 7: Psychological Well-being

  • Coping with Workplace Stress
  • Employee Support Services
  • Promoting a Healthy Work Environment
  • Peer Support Networks

Module 8: Creating a Culture of Safety

  • Leadership's Role in Preventing Violence
  • Employee Training and Awareness Programs
  • Building a Respectful Workplace
  • Ongoing Evaluation and Improvement

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Who should attend this Handle Violence and Aggression at Workplace Training Courses?

This Violence and Aggression Training Course in Mumbai is designed for a wide range of professionals who are potentially exposed to conflict situations during their work hours. Furthermore, this training is pertinent for anyone interested in nurturing a harmonious working environment and developing skills to handle conflicts effectively, ensuring safety and well-being in the workplace. The course is beneficial for several professionals, including:

  • HR Professionals
  • Security Personnel
  • Hospitality Industry Employees
  • Counsellors and Therapists
  • Event Planners
  • Customer Service Executives
  • Sales Professionals

Prerequisites of the Handle Violence and Aggression at Workplace Training Course

There are no formal prerequisites for attending this Violence and Aggression Training Course.

Handle Violence and Aggression at Workplace Course Overview

Understanding and addressing workplace violence and aggression has become crucial. This course in Mumbai offers a comprehensive approach to handling such incidents effectively. With the rising importance of Mental Health, the relevance of this training course cannot be overstated. Workplace safety and employee well-being are paramount, making this course an indispensable tool for modern organizations.

Proficiency in handling workplace violence and aggression is essential for professionals across various sectors, including HR Managers, Supervisors, Security Personnel, and Mental Health subject practitioners. Those who aim to master this subject can significantly contribute to creating safer and more inclusive workspaces. As Mental Health Training Courses in Mumbai gains prominence, the demand for experts in this field continues to grow.

Our 1-day intensive Handle Violence and Aggression at Workplace Training Course in Mumbai equips delegates with the knowledge and skills required to identify, prevent, and manage violence and aggression incidents at the workplace. Delegates will gain insights into conflict resolution strategies, effective communication, and psychological techniques. This training will empower delegates to create a secure and mentally healthy work environment, ultimately boosting productivity and employee satisfaction.

Course Objectives

  • To recognize early signs of workplace aggression
  • To develop conflict resolution skills
  • To foster effective communication techniques
  • To understand the psychological aspects of aggression
  • To implement preventive measures and policies
  • To offer support to individuals facing workplace aggression
  • To promote Mental Health and well-being in the workplace

After completing this Handle Violence and Aggression at Workplace Course in Mumbai, delegates will possess the tools and knowledge needed to proactively address workplace violence and aggression, contributing to a safer, more harmonious, and mentally healthy work environment. By investing in this training, organizations can demonstrate their commitment to the well-being of their employees.

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What’s included in this Handle Violence and Aggression at Workplace Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Handle Violence and Aggression at Workplace Certificate
  • Digital Delegate Pack

Why choose us

Our Mumbai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mumbai is situated within the West Coast of India, as well as it being the capital of Maharashtra, it plays an important part within the global economics system. Bombay as the city was previously known as, up until 1995 is also known as an alpha world city and has the largest number of millionaires and billionaires across India, with it therefor being noted as the wealthiest city in India. Mumbai is home to around 18.4 million people and is regarded as the second largest metropolitan population within India as of the record in 2011 with 20.7 million people. Schools and Colleges within Mumbai can be found within the city as well as the suburbs and are either run privately, by the government or the Brihanmumbai Municipal Corporation. Secondary schools are operated by the MCGM primary education system to which it is schooling around 485,531 students in 1,188 primary schools and around 55,576 students in 49 secondary schools within eight different languages these being English, Hindi, Urdu, Kannada, Marathi, Tamil, Gujarati and Telugu. Colleges offer students opportunities to participate within Junior college level, undergraduate level, BCom, BSc and BA courses. As stated by the 10+2+3/4 plan students complete ten years at school to then go on to a junior college and study either science, commerce or arts and they complete that over a two year period. University courses at a degree level are offered in a wide range of different subjects such as engineering, law, media, applied arts and architecture, management, dental, pharmacy as well as Commerce and Science. There are a few universities and colleges within Mumbai and these are the University Institute of Chemical Technology, Indian Institute of Technology (Bombay), SNDT Women’s University, Government Law college, Veermata Jijabai Technological Institute, Narsee Monejee Institute of Management Studies, Sir J. J. School of Art which is the oldest art institution within Mumbai along the Thadomal Shahani Engineering College which is also the oldest private engineering college and the first of its kind to join up with the University of Mumbai to be able to give students the chance to learn about the biomedical engineering, computer engineering, biotechnology and information technology. The University of Mumbai is regarded to be one of the premier universities within India with achievements such as being placed within the top 50 engineering schools of the world ranking at 41 by the American Business Insider within 2013 as well as excelling as the 3rd best multi-disciplinary university within the QS university rankings within India.   

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Address

Safal Institute 
613, Corporate Centre
Nirmal Lifestyles Mall
LBS Marg
Mulund (W)
Mumbai 400080

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Handle Violence And Aggression At Workplace | Mental Health in Mumbai. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Handle Violence And Aggression At Workplace | Mental Health in Mumbai, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Handle Violence And Aggression At Workplace | Mental Health in Mumbai. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Handle Violence And Aggression At Workplace | Mental Health in Mumbai sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Handle Violence And Aggression At Workplace | Mental Health in Mumbai FAQs

Violence and Aggression Training is a module which equips delegates with the skills to identify, manage, and prevent aggressive behaviours and violence in the workplace, ensuring a safe and respectful environment for all.
Yes, the Violence and Aggression Courses are designed for both individuals and professionals, especially those in roles where managing interpersonal conflict and aggression is crucial for safety and productivity.
The best ways to control Aggression and Violence at the workplace involve setting clear expectations, building rapport and understanding, showing cultural sensitivity, avoiding negative talk, assuming or making judgments, encouraging, avoiding power struggles, and managing problems.
The main objectives of the Violence and Aggression Courses include understanding the causes of workplace violence, learning de-escalation techniques, recognising early warning signs, and effectively managing confrontations with communication skills.
There are no formal prerequisites for attending this Managing Violence and Aggression at Workplace Training.
During this course, delegates will explore a range of topics including gender dynamics, the principles of proper conduct, and the implications of violence in healthcare settings, among others, to foster a safer and more understanding work environment.
This Aggression and Violence in the Workplace Training can be delivered both online and in-person, offering flexibility to accommodate diverse learning preferences and schedules for participants worldwide.
During and after the training, delegates have access to a range of support resources, including digital materials, online forums, and the option for follow-up sessions with trainers.
Yes, certifications are provided upon successful completion of the training, acknowledging the delegate’s understanding and capability to manage workplace violence and aggression.
Key takeaways include enhanced communication skills, strategies for de-escalation, recognition of aggression signs, and a comprehensive understanding of legal and ethical considerations in handling violence.
Interested individuals or organisations can register for the course through The Knowledge Academy's website, where they can find course schedules, fees, and registration details.
There are numerous success stories and testimonials from past participants, highlighting improvements in workplace safety, conflict resolution skills, and overall satisfaction with the training effectiveness.
This Violence and Aggression Training Online stands out due to its practical approach, expert trainers with real-world experience and comprehensive coverage of both prevention and management strategies, tailored to workplace needs.
The training fees for Handle Violence and Aggression at Workplacein Mumbai starts from INR116195
The Knowledge Academy is the Leading global training provider for Handle Violence and Aggression at Workplace.
Please see our Mental Health courses available in Mumbai
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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