Course information

Handle Violence and Aggression at Workplace Course Outline

Module 1: Understanding Workplace Violence and Aggression

  • Definition and Types of Workplace Violence
  • Prevalence and Impact
  • Identifying Early Warning Signs
  • Legal Framework and Responsibilities

Module 2: Risk Assessment and Prevention

  • Conducting a Workplace Risk Assessment
  • Factors Contributing to Violence and Aggression
  • Preventive Measures and Strategies
  • Employee Reporting Mechanisms

Module 3: Conflict Resolution Techniques

  • Effective Communication Skills
  • De-Escalation Strategies
  • Active Listening
  • Conflict Resolution Models

Module 4: Personal Safety and Self-Defense

  • Situational Awareness
  • Physical Safety Measures
  • Self-Defense Basics
  • Response to Physical Threats

Module 5: Handling Aggressive Behavior

  • Recognizing Aggressive Behavior
  • Managing Angry and Aggressive Individuals
  • Avoiding Provocation
  • Setting Boundaries

Module 6: Emergency Response and Reporting

  • Emergency Procedures
  • Reporting Incidents
  • Role of Security Personnel
  • Coordinating with Law Enforcement

Module 7: Psychological Well-being

  • Coping with Workplace Stress
  • Employee Support Services
  • Promoting a Healthy Work Environment
  • Peer Support Networks

Module 8: Creating a Culture of Safety

  • Leadership's Role in Preventing Violence
  • Employee Training and Awareness Programs
  • Building a Respectful Workplace
  • Ongoing Evaluation and Improvement

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Who should attend this Handle Violence and Aggression at Workplace Training Courses?

This Violence and Aggression Training Course in New Delhi is designed for a wide range of professionals who are potentially exposed to conflict situations during their work hours. Furthermore, this training is pertinent for anyone interested in nurturing a harmonious working environment and developing skills to handle conflicts effectively, ensuring safety and well-being in the workplace. The course is beneficial for several professionals, including:

  • HR Professionals
  • Security Personnel
  • Hospitality Industry Employees
  • Counsellors and Therapists
  • Event Planners
  • Customer Service Executives
  • Sales Professionals

Prerequisites of the Handle Violence and Aggression at Workplace Training Course

There are no formal prerequisites for attending this Violence and Aggression Training Course.

Handle Violence and Aggression at Workplace Course Overview

Understanding and addressing workplace violence and aggression has become crucial. This course in New Delhi offers a comprehensive approach to handling such incidents effectively. With the rising importance of Mental Health, the relevance of this training course cannot be overstated. Workplace safety and employee well-being are paramount, making this course an indispensable tool for modern organizations.

Proficiency in handling workplace violence and aggression is essential for professionals across various sectors, including HR Managers, Supervisors, Security Personnel, and Mental Health subject practitioners. Those who aim to master this subject can significantly contribute to creating safer and more inclusive workspaces. As Mental Health Training Courses in New Delhi gains prominence, the demand for experts in this field continues to grow.

Our 1-day intensive Handle Violence and Aggression at Workplace Training Course in New Delhi equips delegates with the knowledge and skills required to identify, prevent, and manage violence and aggression incidents at the workplace. Delegates will gain insights into conflict resolution strategies, effective communication, and psychological techniques. This training will empower delegates to create a secure and mentally healthy work environment, ultimately boosting productivity and employee satisfaction.

Course Objectives

  • To recognize early signs of workplace aggression
  • To develop conflict resolution skills
  • To foster effective communication techniques
  • To understand the psychological aspects of aggression
  • To implement preventive measures and policies
  • To offer support to individuals facing workplace aggression
  • To promote Mental Health and well-being in the workplace

After completing this Handle Violence and Aggression at Workplace Course in New Delhi, delegates will possess the tools and knowledge needed to proactively address workplace violence and aggression, contributing to a safer, more harmonious, and mentally healthy work environment. By investing in this training, organizations can demonstrate their commitment to the well-being of their employees.

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What’s included in this Handle Violence and Aggression at Workplace Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Handle Violence and Aggression at Workplace Certificate
  • Digital Delegate Pack

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +918037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Handle Violence And Aggression At Workplace | Mental Health in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Handle Violence And Aggression At Workplace | Mental Health in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Handle Violence And Aggression At Workplace | Mental Health in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Handle Violence And Aggression At Workplace | Mental Health in New Delhi sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Handle Violence And Aggression At Workplace | Mental Health in New Delhi FAQs

Violence and Aggression Training is a module which equips delegates with the skills to identify, manage, and prevent aggressive behaviours and violence in the workplace, ensuring a safe and respectful environment for all.
Yes, the Violence and Aggression Courses are designed for both individuals and professionals, especially those in roles where managing interpersonal conflict and aggression is crucial for safety and productivity.
The best ways to control Aggression and Violence at the workplace involve setting clear expectations, building rapport and understanding, showing cultural sensitivity, avoiding negative talk, assuming or making judgments, encouraging, avoiding power struggles, and managing problems.
The main objectives of the Violence and Aggression Courses include understanding the causes of workplace violence, learning de-escalation techniques, recognising early warning signs, and effectively managing confrontations with communication skills.
There are no formal prerequisites for attending this Managing Violence and Aggression at Workplace Training.
During this course, delegates will explore a range of topics including gender dynamics, the principles of proper conduct, and the implications of violence in healthcare settings, among others, to foster a safer and more understanding work environment.
This Aggression and Violence in the Workplace Training can be delivered both online and in-person, offering flexibility to accommodate diverse learning preferences and schedules for participants worldwide.
During and after the training, delegates have access to a range of support resources, including digital materials, online forums, and the option for follow-up sessions with trainers.
Yes, certifications are provided upon successful completion of the training, acknowledging the delegate’s understanding and capability to manage workplace violence and aggression.
Key takeaways include enhanced communication skills, strategies for de-escalation, recognition of aggression signs, and a comprehensive understanding of legal and ethical considerations in handling violence.
Interested individuals or organisations can register for the course through The Knowledge Academy's website, where they can find course schedules, fees, and registration details.
There are numerous success stories and testimonials from past participants, highlighting improvements in workplace safety, conflict resolution skills, and overall satisfaction with the training effectiveness.
This Violence and Aggression Training Online stands out due to its practical approach, expert trainers with real-world experience and comprehensive coverage of both prevention and management strategies, tailored to workplace needs.
The training fees for Handle Violence and Aggression at Workplacein New Delhi starts from INR114295
The Knowledge Academy is the Leading global training provider for Handle Violence and Aggression at Workplace.
Please see our Mental Health courses available in New Delhi
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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