Course information

Office Manager Course Outline

Module 1: Become an Office Manager

  • Introduction
  • Interacting and Influencing
  • Dealing with Rumours and Gossips
  • Office Personalities
  • Getting Support for Your Projects
  • Conflict Resolution

Module 2: Communication Skills at the Workplace

  • Introduction to the Communication
  • Ten Commandments of Positive Relationships   
  • Self-Awareness Affects Your Self-Image 
  • Communication and Barriers
  • Asking Good Questions 
  • Listening Skills  
  • Body Language and Frame of Reference  
  • Johari Windows   
  • Five Approaches to Relationship   
  • Self-Attitude and Persuasion    
  • Assertiveness

Module 3: Organisational Skills

  • Remove the Clutter
  • Scheduling Your Time
  • Tools to Fight Procrastination
  • Discipline is the Key to Stay Organised
  • Paper and Paperless Storage
  • An Organisation in Your Work Area
  • Organising Your Inbox
  • Avoid the Causes of Disorganisation

Module 4: Delegation Skills

  • Introduction
  • Need for Delegation    
  • Steps for Delegation    
  • When, How, and What to Delegate?     
  • Choosing the Right Person      
  • Levels of Authority
  • Communication Skills
  • Monitoring Delegation
  • Top Tips to Delegate Effectively
  • Giving Feedback

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Who should attend this Office Management Course?

This Office Management Course is ideal for individuals seeking to enhance their administrative skills, improve organisational efficiency, and develop effective Office Management techniques. It suits those aiming to excel in managing office operations and ensuring a smooth workflow. This course can be beneficial for a wide range of professionals, including:

  • Office Managers
  • Administrative Managers
  • Operations Managers
  • Team Leaders
  • Executive Assistants
  • Secretaries
  • Project Coordinators

Prerequisites of the Office Management Course

There are no formal prerequisites for the Office Management Course.

Office Management Course Overview

Effective office management is crucial for ensuring smooth operations within any organisation. It encompasses a variety of tasks, including organisation, communication, and resource management, which contribute to enhancing productivity and efficiency in the workplace. In today’s fast-paced environment, skilled office managers are essential for driving organisational success.

This course is beneficial for administrative assistants, office managers, team leaders, and human resources professionals looking to enhance their skills. Those seeking to improve their organisational capabilities and streamline office processes will find significant value in the content covered.

This 1-day course by The Knowledge Academy provides professionals with the essential skills to optimise office functions. Delegates will learn effective communication strategies, time management techniques, and methods for improving team collaboration. The course equips Delegates with the tools needed to create a productive work environment, enhance efficiency, and support business objectives.

Course Objectives

  • To understand the key principles of Office Management
  • To develop effective communication and interpersonal skills
  • To learn time management and organisational techniques
  • To enhance problem-solving and decision-making abilities
  • To manage office resources efficiently
  • To implement effective office policies and procedures

Upon completion of the course, delegates will possess valuable skills that can be applied in real-world scenarios, enabling them to create more efficient office environments and contribute positively to their organisations.

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What’s included in this Office Manager Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Management Certificate        
  • Digital Delegate Pack

Why choose us

Our Chennai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Chennai is situated within the South Eastern coast of India on the Coromandel Coast, as well as it being the capital city of Tamil Nadu, it is also the fourth largest city within India. Madras or Detroit of India as the city is otherwise known was home to around 82,790 people in 2011 making it the third largest expatriate population within India as it grew from around 35,000 people recorded in 2009. Chennai plays an important part within India’s automobile industry. There are some well-known universities within Chennai, however the IIT Madras which offers engineering courses is highly regarded amongst the top of its kind within India, along with the College of Engineering, Guindy which is up in the top ten engineering colleges also within India which is owned by Tamil Nadu. The schools within Chennai are either owned by Tamil Nadu or privately run, however still with some help financially from the government. Students have a number of different options within colleges as to what they want to study, with regards to the Alagappa College of Technology and the College of Engineering, Guindy, offers courses within technology, engineering or architecture. The university subjects can include the pervious subjects along with science, arts, law, commerce, and medicine. One of the biggest universities within Chennai which has five campuses throughout the city is the University of Madras which is also linked to colleges such as the Presidency College, madras Medical College, Madras Christian College and the Madras School of Social Work. Chennai also offers weekend education courses for students who are Japanese nationals living in the city through the Japanese School Education Trust, it is possible to provide support through learning. Chennai is also home to the Central Leather Research Institute which is the world’s largest research organisation in leather and is situated within Adyar. There is also a branch organisation from the Central Electronic Engineering Research Institute within Chennai as it plays a big part of the electronic research within India, Institutes such as the institute of Mathematical Science also offers students the chance to work on physical, mathematical and computer sciences.

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Address

Tech 360 Consultancy Services
No. 1/807 A, 
Pillayar Koil Street
Thoraipakkam
Chennai

T: +918037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Manager Masterclass | PA And Secretarial Course in Chennai. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Office Manager Masterclass | PA And Secretarial Course in Chennai, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Office Manager Masterclass | PA And Secretarial Course in Chennai. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Office Manager Masterclass | PA And Secretarial Course in Chennai sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Office Manager Masterclass | PA And Secretarial Course in Chennai FAQs

The Office Management Course covers essential skills for efficient office operations, including administrative tasks, communication, time management, and organisational techniques. It aims to enhance productivity, streamline processes, and improve overall workplace management for office professionals.
There are no formal prerequisites for the Office Management Course.
This course is ideal for Administrative Professionals, Office Managers, Executive Assistants, and anyone responsible for managing office operations, seeking to enhance their organisational skills, improve efficiency, and develop effective management techniques.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This Office Manager Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Completing Office Manager Training opens up job opportunities as an Office Manager, Administrative Assistant, Executive Assistant, Office Coordinator, Operations Manager, and Facilities Manager, enhancing skills in organisation, communication, and office operations management.
On completing the Office Management Training, one can expect an average salary of around £30,000 per year. Entry-level positions may start at approximately £25,000 annually, while experienced professionals can earn up to £42,500 per year.
This course is quite popular in Chennai, with significant demand among professionals such as clerks, admin assistants, PAs, and secretaries. Courses offered by providers like The Knowledge Academy are well-regarded and widely attended across various in Chennai cities.
This course significantly boosts career prospects by enhancing organisational, communication, and leadership skills, making participants highly valuable for administrative roles and paving the way for promotions and increased responsibilities in various business environments.
Yes, you can access the materials on multiple devices. Our platform ensures seamless access from desktops, laptops, tablets, and smartphones, allowing you to study and refer to your course content anytime, anywhere.
After completing this course, the next step is to apply your skills in a professional setting, seek advanced certifications for career growth, and stay updated with industry trends to enhance your expertise and career opportunities.
This certification is valid for a lifetime. There is no need for renewal or re-certification, allowing professionals to benefit from their credentials throughout their careers.
Completing this course is manageable with dedication. The course is designed for both beginners and experienced professionals, offering comprehensive training on essential office management skills, making it accessible and achievable for most learners.
This course covers essential topics such as administrative skills, office procedures, communication strategies, time management, organisational techniques, leadership, problem-solving, human resources basics, financial management, and the use of office technology and software tools.
In this course, you'll work on industry projects like administrative process optimisation, office layout planning, records management, team coordination, budgeting and resource allocation, customer service improvement, and implementing office technologies for enhanced productivity and efficiency.
The training fees for Office Management Coursein Chennai starts from INR24995
The Knowledge Academy is the Leading global training provider for Office Management Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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