Course information

Secretarial Masterclass​ Course Outline

Module 1: Introduction

  • Introduction to Public Relations (PR)
  • Introduction to Human Resource Management (HRM)
  • Office Technology
  • Keyboard and Computer Techniques
  • Basic Office Procedures
  • Office Organisation
  • Business Math and Finance Skills

Module 2: Roles and Responsibilities

  • Responsibility
  • Skills and Qualities
  • Changing Role of the Secretary       

Module 3: Effective Written Business Communication

  • Correct Layout of Letters and Emails
  • Different Business Writing Situations
  • Business Correspondence Skills
  • English and Writing
  • Presentations: Preparation and Impactful Delivery
  • Presentations Using PowerPoint
  • Personal Communication Skills

Module 4: Effective Filing Systems

  • Identifying Various Techniques of Filing
  • How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

  • Personal Effectiveness and Time Management
  • Management Appreciation
  • Transcription Best Practices
  • Managing Stationery Supply and Stock
  • Effectively Managing Your Work, Your Subordinates, and Your Manager

 

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Who should attend this Secretarial Course?

The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:

  • Secretaries
  • Human Resources (HR) Professionals
  • Administrative Assistants
  • Office Coordinators
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Data Entry Operators

Prerequisites of the Secretarial Course

There are no formal prerequisites for the Secretarial Course.

Secretarial Course Overview

The Secretarial Course is essential in today’s dynamic work environment, equipping individuals with the administrative and organisational skills required to support business operations effectively. Proficient secretaries play a crucial role in ensuring smooth communication and efficient workflow, making them indispensable to any organisation.

This course benefits professionals such as executive assistants, administrative officers, office managers, and anyone aspiring to improve their organisational and communication skills within a corporate setting. Enhancing these abilities can lead to greater career advancement opportunities.

This 1 Day course by The Knowledge Academy focuses on providing practical skills and knowledge necessary for efficient secretarial work. Delegates will learn effective communication strategies, time management techniques, and organisational skills that are vital for maintaining professionalism in fast-paced environments. The course also emphasises the importance of digital tools and software that can streamline administrative tasks.

Course Objectives

  • To efficiently manage schedules and appointments
  • To enhance communication and interpersonal skills
  • To handle confidential information and maintain discretion
  • To organise and prioritise tasks for maximum productivity
  • To utilise relevant software tools for administrative tasks
  • To solve common organisational challenges
  • To create a positive and professional office environment
  • To stay updated on the latest trends in secretarial practices

Upon completion of the course, delegates will possess valuable skills that enhance their employability, allowing them to contribute effectively in various administrative roles within the business world.

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What’s included in this Secretarial Course?

  • World-Class Training Sessions from Experienced Instructors            
  • Secretarial Masterclass Certificate         
  • Digital Delegate Pack

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Masterclass | PA And Secretarial Training in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Secretarial Masterclass | PA And Secretarial Training in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Secretarial Masterclass | PA And Secretarial Training in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Secretarial Masterclass | PA And Secretarial Training in New Delhi sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Secretarial Masterclass | PA And Secretarial Training in New Delhi FAQs

Please arrive at the venue at 8:45am.
In this Secretarial Masterclass training, there are no formal prerequisites.
This courseware is mainly designed for: • Senior Secretaries • Executive Secretaries • Personal Assistants to Top-Level Management
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Secretarial Coursein New Delhi starts from INR24995
The Knowledge Academy is the Leading global training provider for Secretarial Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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