Course information

Microsoft Outlook 2019 MO400 Training Course Outline

Module 1: Manage Outlook Settings and Processes

  • Customise Outlook Settings
    • Change the Display of Messages, Calendar Items, Contact Records, and Tasks
    • Add Accounts
    • Configure Automatic Replies
  • Configure Mail Settings
    • Specify Default Fonts for New Messages and Responses
    • Customise Reply Message Settings
    • Create, Assign, and Modify Signatures
  • Perform Search Operations
    • Create Search Folders
    • Search for Messages, Calendar Items, Contacts, and Tasks
    • Search by Using Advanced Find
  • Print and Save Information
    • Print Message, Calendar, Contact, and Task Information
    • Save Message Attachments
    • Preview Message Attachments
    • Save Messages in Alternative Formats

Module 2: Manage Messages

  • Create Messages
    • Add or Remove Message Attachments
    • Designate Recipients by Using Courtesy Copy (Cc) and Blind Courtesy Copy (Bcc)
    • Use @Mention to Get Someone’s Attention
    • Forward and Reply to Messages
    • Flag Outgoing Messages for Follow Up
    • Set the Importance and Sensitivity of Outgoing Messages
  • Insert Message Content
    • Insert Hyperlinks
    • Insert Images
    • Add Signatures to Individual Messages
  • Organise and Manage Messages
    • Sort Messages
    • Create Folders
    • Move Messages Between Folders
    • Categorise Messages
    • Flag Received Messages
    • Ignore Conversations
    • Change the Display of Messages

Module 3: Manage Schedules

  • Create and Manage Calendars
    • Set Calendar Work Times
    • Manage Multiple Calendars
  • Create Appointments, Meetings, and Events
    • Create Recurring Calendar Items
    • Cancel Meetings
    • Create Calendar Items from Messages
    • Set Calendar Item Times and Time Zones
    • Set Up Meetings by Using the Scheduling Assistant
    • Set Availability for Calendar Items
  • Organise and Manage Appointments, Meetings, and Events
    • Forward Calendar Items
    • Configure Reminders
    • Invite Meeting Participants
    • Respond to Invitations
    • Update Individual or Recurring Calendar Items

Module 4: Manage Contacts and Tasks

  • Create and Manage Contact Records
    • Import Contacts from External Sources
    • Edit Contact Information
    • Share Contacts
  • Create and Manage Contact Groups
    • Create and Delete Contact Groups
    • Add Contacts to Existing Contact Groups
    • Update Contacts Within Contact Groups
    • Delete Contact Group Members
  • Create and Manage Tasks
    • Create and Manage Tasks

 

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Who should attend this Microsoft Outlook 2019 MO400 Training Course?

The Microsoft Outlook 2019 MO400 Course is ideal for professionals and individuals who rely on email and calendar management tools in their day-to-day activities. The following professionals will benefit from this Microsoft Office 365 Training course:

  • Office Administrators
  • Executive Assistants
  • Project Managers
  • Sales Professionals
  • Customer Service Representatives
  • Business Owners
  • HR Professionals

Prerequisites of the Microsoft Outlook 2019 MO400 Training Course

There are no formal prerequisites for the Microsoft Outlook 2019 MO400 Course.

Microsoft Outlook 2019 MO400 Training Course Overview

Outlook allows you to send and receive emails, manage calendars, save contact names or numbers, and track tasks. Microsoft Outlook 2019 is the new version that comes with new features that are great for email marketers. Outlook’s major purposes are to assist with scheduling emails, creating new meetings, appointments, tasks, or contacts from one window, and sending similar emails quickly with quick parts.

Professionals across various industries, including office administrators, executives, sales representatives, and customer service professionals, should aim to master Microsoft Outlook. It serves as a pivotal tool for email communication, scheduling meetings, and maintaining contact databases. Proficiency in Microsoft Outlook streamlines daily tasks, enhances communication, and contributes to better time management, which is crucial for career success.

The Knowledge Academy's 1-day Microsoft Outlook 2019 MO400 Course provides a comprehensive understanding of Outlook's features and functionalities. Delegates will learn how to effectively manage emails, calendars, and contacts, resulting in improved productivity and organisation. This course empowers delegates with practical skills that can be immediately applied in their professional roles, making them more efficient and effective in their daily tasks.

Course Objectives

  • To enable participants to proficiently manage and organise their emails using Microsoft Outlook 2019
  • To teach delegates effective techniques for scheduling and managing appointments, meetings, and tasks within Outlook's calendar feature
  • To provide a thorough understanding of contact management, allowing delegates to maintain and utilise contact databases efficiently
  • To instruct delegates on advanced email management
  • To familiarise delegates with Outlook's collaboration tools, such as sharing calendars

Upon completion of this Microsoft Office 365 Training course, delegates will benefit by gaining practical expertise in Microsoft Outlook 2019, enabling them to handle email communication, appointments, and contacts effectively.

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What’s included in this Microsoft Outlook 2019 MO400 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Reykjavik venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Reykjavik is the capital and largest city of Iceland and world’s northernmost capital of a sovereign state. Whilst Iceland has a population of approximately 329 thousand, the Reykjavik city has a population of around 121 thousand people. The Icelandic education system uses policies and methods controlled by the Ministry of Education, Science and Culture and they issue the National Curriculum Guidelines. The education system consist of four level (Playschool, Compulsory, Upper Secondary and Higher), where the playschools, primary schools, and lower secondary schools are funded and administered by the municipalities. Compulsory education comprises primary and lower secondary education. Upper secondary is not compulsory but everyone has the right to it. The University of Iceland has the largest seat of students, which is located in central Reykjavik. Reykjavik also has Reykjavík University, which is the largest private university in Iceland with over 3000 students. In Reykjavík there are 10 secondary school and 3 universities which include Iceland Academy of the Arts, Reykjavík University and The University of Iceland.

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Address

Bergstadastraeti 37,
Reykjavik 101,
Iceland

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Reykjavik. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Reykjavik, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Reykjavik. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Reykjavik sessions.

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Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Reykjavik FAQs

The Microsoft Outlook 2019 (MO400) Course is designed to provide comprehensive training on using Microsoft Outlook 2019 for effective email management, communication, and productivity.
The target audience for the Microsoft Outlook 2019 Course includes professionals, office administrators, and individuals who rely on email communication in their daily work.
From the MO400 Course, you'll gain skills in managing emails, organising your inbox, scheduling appointments, creating tasks, and utilising Outlook's collaboration features.
Yes, the Microsoft Outlook 2019 Course is suitable for beginners as it covers fundamental concepts and functionalities of Outlook to build a solid foundation.
In the Microsoft Outlook 2019 MO-400 Training Course, you'll learn about email organisation, calendar management, task tracking, contact management, and collaboration features.
Topics covered in the Microsoft Outlook 2019 Training include navigating the Outlook interface, sending and receiving emails, managing contacts and calendars, creating tasks and notes, and utilising advanced features like rules and categories.
Yes, we offer live instructor-led sessions for the MO400 Course, providing opportunities for real-time interaction and clarification of concepts.
The course helps in improving email management skills by teaching efficient inbox organisation, email categorisation, filtering, and utilising tools like flags and folders.
Yes, modules are often dedicated to managing contacts and address books, covering topics such as creating, editing, and organising contacts, and utilising contact groups.
Yes, the course covers advanced email filtering and organisation techniques such as creating rules, setting up automatic replies, and utilising search and filter options effectively.
The training addresses Outlook's calendar features by teaching users how to schedule appointments, meetings, and events, set reminders, share calendars, and manage multiple calendars.
Practical exercises and hands-on assignments are typically included in the course to reinforce learning and provide opportunities for applying knowledge in real-world scenarios.
There are no formal prerequisites to attend this course.
The course covers Outlook's integration with other Microsoft Office applications such as Word, Excel, and PowerPoint, demonstrating how to send emails, share files, and collaborate seamlessly.
Yes, the course provides tips and strategies for improving productivity using Outlook, such as using keyboard shortcuts, utilising Quick Steps, and managing email templates.
Proficiency in Outlook 2019 can enhance job opportunities, especially in roles requiring strong communication, organisation, and administrative skills.
Yes, learners will get support from instructors if they encounter difficulties during the training through online forums, live chat, email, or scheduled office hours.
Yes, we offer networking opportunities such as online discussion forums, community groups, or networking events where learners can connect with peers and industry professionals.
Completing the Microsoft Outlook 2019 Course enhances career prospects by equipping individuals with valuable skills in email communication, organisation, and productivity, which are highly sought after in many professional environments.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking the Microsoft Outlook Certification Course.
The training fees for Microsoft Outlook 2019 MO400in Reykjavik starts from €1695
The Knowledge Academy is the Leading global training provider for Microsoft Outlook 2019 MO400.
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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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