ITIL® 4 Practitioner Continual Improvement Training in Milan

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ITIL® 4 Practitioner Continual Improvement Training

Milan

Maximise your professional growth with ITIL® 4 Practitioner Continual Improvement
Understand value streams and processes, including key activities and integration
Learn competences & organisational structuring for effective practice implementation

Dates & Prices Dates & Prices

Course information

ITIL® 4 Practitioner Continual Improvement Training Course Outline

Module 1: Introduction to Continual Improvement

Key Concepts

Purpose and Benefits
Success Factors and Key Metrics
Key Terms or Concepts

Module 2: Value Streams and Processes

Processes of the Practice

Inputs and Outputs
Key Activities
Integrate the Practice in the Organisation’s Value Streams

Module 3: Organisations and People

Roles and Competences of the Practice

Responsibilities of the Key Roles of the Practice
Position the Practice in the Organisational Structure

Module 4: Information and Technology

Information and Technology Support and Enable the Practice

Activities Have HIGH Dependency on Automation Tools
Learn Tips and Recommendations

Module 5: Partners and Suppliers

Understand the and Suppliers in the Practice Role of Partners

Dependencies of the Practice on Third Parties
Partners and Suppliers Can Support the Practice

Module 6: Continual Improvement Capability Development

ITIL Capability Model
ITIL Guiding Principles

Who should attend ITIL® 4 Practitioner Continual Improvement Course?

This ITIL® 4 Practitioner Continual Improvement Course is specifically designed for professionals who are committed to driving operational excellence and value creation within their organisations through continuous improvement practices. It is highly beneficial for:

IT Support Members
Enterprise Architects
Project Managers
Quality Assurance Managers
Project Coordinators
Business Leaders Executives
IT Operations Leaders

Prerequisites for ITIL® 4 Practitioner Continual Improvement Course

To attend this ITIL® 4 Practitioner Continual Improvement Course, candidates should possess a basic understanding of ITIL® 4 principles and have completed the ITIL® 4 Foundation certification.

ITIL® 4 Practitioner Continual Improvement Training Course Overview

ITIL® 4 Practitioner Continual Improvement Training focuses on the systematic approach to enhance services and operations within an organisation. Its importance lies in providing a structured framework for organisations to adapt and thrive in a rapidly changing business environment, ensuring they remain competitive and relevant. This training offers the benefit of streamlined processes, improved efficiency, and the ability to deliver higher value to customers. It enhances their understanding of best practices in service management, equipping them with skills to drive and manage change effectively. This training opens up career opportunities by validating their expertise in a globally recognised framework, making them valuable assets to their current or prospective employers.

In this 1-day ITIL® 4 Practitioner Continual Improvement Training, delegates will embark on a comprehensive journey to master the principles and processes of continual improvement within the IT service management domain. This course is meticulously designed to provide participants with an in-depth understanding of how to identify and implement improvement initiatives that align with business objectives, enhance service delivery, and foster an environment of continuous growth and innovation. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course objectives:

To identify improvement opportunities in IT service management
To apply ITIL® guiding principles in real-world scenarios
To integrate continual improvement with organisational value streams
To leverage technology and automation for process enhancement
To collaborate effectively with partners and suppliers for optimisation
To develop a robust continual improvement strategy and roadmap

After attending this training, delegates will be equipped with the knowledge and skills to drive significant improvements in their organisations. They will be able to effectively analyse current business processes, identify areas for enhancement, and apply the ITIL® 4 framework to implement changes that lead to operational excellence and increased customer satisfaction.

What's included in this ITIL® 4 Practitioner Continual Improvement Course?

ITIL® 4 Practitioner Continual Improvement Examination
World-Class Training from Experienced ITIL® Instructors
ITIL® 4 Practitioner Continual Improvement Certificate
Digital Delegate Pack

ITIL® 4 Practitioner Continual Improvement Exam Information

The ITIL® 4 Practitioner Continual Improvement Exam evaluates your understanding and application of the ITIL® 4 framework specifically in the context of continual improvement. The following information provides insight into the structure of the ITIL® 4 Practitioner Continual Improvement exam.

Question Type: Multiple-Choice
Total Questions: 20
Total Marks: 20 Marks
Pass Marks: 65%, or 13/20 Marks
Duration: 30 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Our Milan venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milan is the second most populous city in Italy and is the capital of Lombardy. The city has a population of around 1,350,000, the urban area has a population of 5,200,000 and the Metro area has a population of around 8,000,000 inhabitants. Milan is well known for its educational institutes with 7 universities and around 200,000 students enrolled each year. The oldest university in Milan is the Politecnico di Milano. The Politecnico di Milano is the largest technical facility in Italy and has around 40,000 students. The university was founded in 1863 and offers courses to students in areas such as engineering, architecture and design.

Address

Regus, Central Station

Via Roberto Lepetit 8/10

20124,

Milan,

Italy

T: +39 800580270

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner Continual Improvement Training in Milan. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner Continual Improvement Training in Milan, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner Continual Improvement Training in Milan. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner Continual Improvement Training in Milan sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

ITIL® 4 Practitioner Continual Improvement Training in Milan FAQs

Do you offer support for the course?

We are able to provide support via phone & email prior to attending, during and after the course.

What is the duration of this course?

This course is [ 1 ] day(s)

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for ITIL® 4 Practitioner Continual Improvement Training in Milan?

The training fees for ITIL® 4 Practitioner Continual Improvement Trainingin Milan starts from €1695

Which is the best training institute/provider of ITIL® 4 Practitioner Continual Improvement Training in Milan?

The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner Continual Improvement Training.

What are the best ITIL® Certification Training courses in Milan?

Please see our ITIL® Certification Training courses available in Milan

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on ITIL® Certification Training?

What is ITIL®?

History of ITIL®

Who is ITIL® for?

ITIL® Exams

How to book an ITIL® course

ITIL® Methodology

ITIL® Models

ITIL® Courses

Exam results and what if I fail my ITIL® exams?

What organisations use ITIL®?

How to add ITIL® to your LinkedIn

ITIL® Jobs

What Manuals are available for ITIL®?

ITIL® Books

How to add ITIL® to your CV

Benefits of ITIL® for Individuals

Benefits of ITIL® for Businesses

ITIL® Case Studies

ITIL® Careers

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