Course information

CMI Level 3 Diploma in Coaching and Mentoring Training Course Outline

Our CMI Level 5 Award in Professional Coaching Practice Training Course is thoughtfully structured to meet the 145 Guided Learning Hours requirement, providing delegates with 30 hours of comprehensive course material and 115 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 37 Credits

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 3011V1: Principles, Skills, and Impact of Coaching and Mentoring (CV:7)

Module 1: Principles of Coaching and Mentoring

  • Define Coaching and its Purpose
  • Define Mentoring and its Purpose
  • Role of a Coach
  • Role of a Mentor

Module 2: Understand the Skills Required of a Coach

  • Communication Skills Required of a Coach
  • Need for Sensitivity and Confidentially in a Coaching Relationship
  • Methods of Feedback and Support in a Coaching Relationship

Module 3: Understand the Skills Required of a Mentor

  • Communication Skills Required of a Mentor
  • Need for Sensitivity and Confidentially in a Mentoring Relationship
  • Methods of Feedback and Support in a Mentoring Relationship

Module 4: Impact of Coaching on Individual, Team, and Organisational Performance

  • Benefits of Coaching for an Individual
  • Benefits of Coaching for a Team
  • Benefits of Coaching for an Organisation

Module 5: Impact of Mentoring on Individual, Team and Organisational Performance

  • Benefits of Mentoring for an Individual
  • Benefits of Mentoring for a Team
  • Benefits of Mentoring for an Organisation

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit 3012V1: Coaching and Mentoring for Individual and Team Needs (CV:6)

Module 6: Impact on the Individual and Team Needs of the Coaching Process

  • Expected Outcome of the Coaching Process on Individual and Team Needs
  • Performance Improvements and Changed Expected from the Individual and Team at the Conclusion of the Coaching Process

Module 7: Impact on the Individual and Team Needs of the Mentoring Process

  • Expected Outcome of the Mentoring Process on Individual Needs
  • Expected Outcome of the Mentoring Process on Team Needs
  • Performance Improvements and Changes Expected from the Individual and Team at the Conclusion of the Mentoring Process

Module 8: Individual and Team Knowledge, Skills, or Behaviours

  • Knowledge, Skills, or Behaviours of the Individual and Teams
  • Gap Between Current and Expected Performance in Knowledge, Skills or Behaviour of the Individual and Team

Module 9: Stages of a Coaching Process

  • Stages of a Coaching Process to Meet Agreed Individual or Team Needs

Module 10: Stages of a Mentoring Process

  • Stages of a Mentoring Process to Meet Agreed Individual or Team needs

Unit 3013V1 Coaching and Mentoring Relationships (CV:5)

Module 11: Coaching and Mentoring Relationships

  • Learning Styles of the Coachee to be Used in the Coaching Process
  • Relationship Between the Mentee and the Mentor to be Used in the Mentoring Process
  • Strengths and Opportunities of the Coachee
  • Strengths and Opportunities of the Mentee

Module 12: Goals of the Coaching and Mentoring Relationship

  • Goals, Timescales, and Ownership of the Coaching Process Performance
  • Goals, Timescales and Ownership of the Mentoring Process Performance
  • Describe the Support Available to the Mentee and Coachee

Module 13: Possible Barriers to the Coaching Process

  • Methods to Overcome Organisational Barriers
  • Methods to Overcome Coachee Barriers
  • Methods to Overcome Coach Barriers

Module 14: Possible Barriers to the Mentoring Process

  • Methods to Overcome Organisational Barriers for Individual or Team Needs
  • Methods to Overcome Mentee Barriers
  • Methods to Overcome Possible Mentor

Unit 3014V1: Coaching and Mentoring Processes (CV:7)

Module 15: Implementation of the Coaching Process

  • Different Methods of Coaching and Training Available to the Coach
  • Coaching Opportunities in the Organisational Environment
  • Coaching Process

Module 16: Implementation of the Mentoring Process

  • Methods of Mentoring Available to the Mentor
  • Mentoring Opportunities in the Organisational Environment
  • Mentoring Process

Module 17: Reviewing of Progress and Provision of Feedback

  • Need for Objective and Constructive Feedback in the Coaching Process
  • Need for Exploratory Feedback in the Mentoring Process
  • Need for Confidentiality and Ethics in Coaching Sessions
  • Need for Confidentiality and Ethics in Mentoring Sessions
  • Achievement of Progress and Recognise Success

Unit 3015V1: Completing the Coaching and Mentoring Process (CV:5)

Module 18: Skills of Concluding the Coaching Process

  • Coachee Success Against Individual, Team and Organisational Performance Criteria
  • Identify Further Areas for Development Through Coaching
  • Methods to Recognise Success

Module 19: Skills of Concluding the Mentoring Process

  • Mentee Success Against Individual, Team, and Organisational Performance Criteria
  • Identify Areas for Development Through Mentoring
  • Need to Minimise On-Going Mentee Dependency on the Mentor
  • Methods to Recognise Success

Unit 4004V1: Understanding Team Dynamics (CV:7)

Module 20: Differences Between Groups and Teams

  • Differences Between a 'Group' and a 'Team'
  • Identify the Practical Implications of Differences Between Groups and Teams for the Manager
  • Situations When the Formation of a Group and/or a Team would be Necessary

Module 21: Concept of Formal and Informal Group Norms

  • Identify the Definitions of Formal and Informal Group Norms
  • Evolution of Formal and Informal Group Norms
  • Process of Changing Formal and Informal Group Norms
  • Value of Formal and Informal Group Norms

Module 22: Group Development and Maturity

  • Stages of Group Development and Maturity
  • Factors Which Could Influence the Cohesiveness of Work Groups
  • Advantages and Disadvantages of Cohesive Work Groups

Module 23: Management of Remote, Displaced, or Virtual Teams

  • Advantages of Remote, Displaced, or Virtual Teams
  • Disadvantages of Remote, Displaced, or Virtual Teams
  • Communication and Leadership Skills Required to Manage a Team

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Who should attend this CMI Level 3 Diploma in Coaching and Mentoring Training Course?

This CMI Level 3 Diploma in Coaching and Mentoring Training Course who wants to enhance their coaching and mentoring skills to better support team members' development. The following professionals can greatly benefit from attending this training course:

  • Apprenticeship Skills Coach
  • Operations Manager
  • Learning and Curriculum Manager
  • Trainer/Assessor in Leadership
  • Development Manager
  • Operations Supervisor
  • Social Workers

Prerequisites of CMI Level 3 Diploma in Coaching and Mentoring Training Course

There are no formal prerequisites to attend CMI Level 3 Diploma in Coaching and Mentoring Training Course.

CMI Level 3 Diploma in Coaching and Mentoring Training Course Overview

The CMI Level 3 Diploma in Coaching and Mentoring is an essential course for those seeking to enhance their professional coaching and mentoring skills. This CMI Level 3 Training provides a comprehensive insight into the practices and theories underpinning effective coaching and mentoring in a corporate or individual setting. Its relevance in today's fast-paced and interconnected work environment cannot be overstated.

Understanding the intricacies of coaching and mentoring is vital for a range of professionals, especially those in leadership, human resources, or independent consulting roles. The CMI Level 3 Courses equips individuals with the skills needed to foster talent development, improve team performance, and facilitate constructive change. It is particularly beneficial for those aiming to master interpersonal communication and leadership within organisational contexts.

The Knowledge Academy's 4-day Training is designed to offer delegates a concise yet comprehensive introduction to key coaching and mentoring principles. This training empowers delegates with practical skills and insights, enabling them to apply effective coaching strategies immediately. It's an ideal starting point for professionals seeking to implement impactful mentoring techniques in their workplace.

Course Objectives

  • To develop a deep understanding of the fundamentals of effective coaching and mentoring
  • To acquire practical skills for enhancing interpersonal communication and leadership
  • To learn techniques for facilitating personal and professional development in others
  • To grasp the ethical considerations and best practices in coaching and mentoring
  • To apply these skills in real-world scenarios to improve team performance and individual growth

Upon completion of the CMI Level 3 Diploma in Coaching and Mentoring, delegates will be equipped with the necessary knowledge and tools to effectively guide, support, and empower individuals in their professional journey. They will be capable of fostering a positive and productive environment, contributing significantly to the success of their teams and organisations.

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What’s Included in this CMI Level 3 Diploma in Coaching and Mentoring Training Course?

  • CMI Level 3 Diploma in Coaching and Mentoring Training Course Assessment   
  • World-Class Training sessions from Experienced Instructors  
  • Flexible Self-Paced Training 
  • CMI Level 3 Diploma in Coaching and Mentoring Certificate    
  • Digital Delegate Pack 

CMI Level 3 Diploma in Coaching and Mentoring Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.  
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.  
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our Kingston venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kingston is the capital of Jamaica and is the largest city in the country. Kingston is the largest English Speaking city south of the United States. The city has a population of around 937,700 inhabitants.

The University of Technology is located in Kingston and was established in 1958. The university offers students the chance to study in all aspects of engineering at undergraduate and postgraduate levels.  The university also offer degrees in areas such as Law, Business, Health Sciences, Built Environment and Computing. Sean Paul was a graduate of the University of Technology. 

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Address

Trafalgar Road, Kingston 10Kingston, Jamaica

T: + 1-866 272 8822

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Diploma In Coaching And Mentoring Training in Kingston. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Diploma In Coaching And Mentoring Training in Kingston, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Diploma In Coaching And Mentoring Training in Kingston. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Training | CMI Level 3 Diploma In Coaching And Mentoring Training in Kingston sessions.

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Small class sizes

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

CMI Level 3 Training | CMI Level 3 Diploma In Coaching And Mentoring Training in Kingston FAQs

Chartered Management Institute (CMI) certifications reflect a worldwide benchmark for excellence as they are the only Chartered professional organisation in the field of management and leadership.
The CMI Level 3 Diploma in Coaching and Mentoring Training Course offers a recognised qualification that enhances your coaching and mentoring skills, making you a more effective leader and mentor in your organisation. This diploma provides a valuable credential for career advancement, and it equips you with the knowledge and expertise to drive personal and professional development for yourself and others.
The Knowledge Academy is accredited by Chartered Management Institute (CMI) for providing Coaching and Mentoring courses.
Pursuing this CMI Level 3 Certificate in Coaching and Mentoring training course will equip you with essential knowledge regarding the coaching and mentoring concepts such as methods to recognise success, the relationship between the mentee and the mentor, identify knowledge, and many other related topics.
This course is [ 4 ] day(s)
The training fees for CMI Level 3 Diploma in Coaching and Mentoring Training Coursein Kingston starts from $10995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Diploma in Coaching and Mentoring Training Course.
Please see our CMI Level 3 courses available in Kingston
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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