Course information

Computer Hardware Troubleshooting Course Outline

Module 1: Introduction to Computer Hardware Troubleshooting

  • Importance of Hardware Troubleshooting Skills
  • Basic Computer Hardware Components
  • Common Hardware Problems
  • Troubleshooting Methodology
  • Safety Precautions and ESD Protection

Module 2: Understanding BIOS and Firmware

  • Role of BIOS in Computer Boot Process
  • Firmware Updates and Management
  • BIOS Settings and Configuration
  • Troubleshooting BIOS Errors
  • Recovering from Firmware Failures

Module 3: Hardware Diagnostics Tools and Software

  • Built-in Diagnostic Tools
  • Third-Party Diagnostic Software
  • Hardware Monitoring and Diagnostic Utilities
  • Remote Diagnostic Tools
  • Creating Hardware Diagnostic Bootable Media

Module 4: Troubleshooting CPU and Motherboard Issues

  • Symptoms of CPU and Motherboard Problems
  • Overheating and Cooling Solutions
  • RAM Compatibility and Issues
  • Dealing with BIOS Beep Codes
  • Replacing or Upgrading CPU and Motherboard

Module 5: Storage Device Troubleshooting

  • Identifying Storage Device Issues
  • Data Recovery and Backup Strategies
  • Troubleshooting Disk Errors
  • Replacing and Upgrading Storage Drives
  • RAID Configuration and Troubleshooting

Module 6: Graphics and Display Problems

  • Symptoms of Graphics Card Issues
  • Display Resolution and Graphics Driver Problems
  • Troubleshooting Multiple Monitor Setups
  • Diagnosing and Replacing Graphics Hardware
  • Overcoming Video Output Problems

Module 7: Peripheral and Connectivity Troubleshooting

  • Troubleshooting USB and Port Issues
  • Printers, Scanners, and Peripheral Problems
  • Network Connectivity Issues
  • Wi-Fi and Ethernet Troubleshooting
  • External Device Compatibility

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Who should attend this Computer Hardware Troubleshooting Course?

The Computer Hardware Troubleshooting Masterclass is tailored for individuals who want to develop expertise in diagnosing and resolving hardware-related issues in computer systems. This masterclass is ideal for:

  • Desktop Support Technicians
  • Laptop Repair Specialists
  • Network Administrators
  • PC Maintenance Engineers
  • Technical Customer Support Representatives
  • Hardware Test Engineers
  • IT Consultants
  • Hardware Sales Representatives

Prerequisites of the Computer Hardware Troubleshooting Course 

There are no formal prerequisites for the Computer Hardware Troubleshooting Course. However, a basic familiarity with computer hardware components and an understanding of computer systems will be beneficial.

Computer Hardware Troubleshooting Course Overview

The Computer Hardware Troubleshooting Course is a specialised course designed to delve into the nuanced realm of diagnosing and resolving hardware issues. In the complex landscape of IT, where computer systems are the backbone of operations, expertise in hardware troubleshooting is essential for ensuring seamless functionality and minimising potential downtime. This masterclass serves as a crucial resource for individuals seeking to refine their skills in addressing hardware challenges effectively.

For professionals in IT support, system administration, and technical roles, mastering hardware troubleshooting is imperative. The ability to swiftly identify and resolve hardware issues is fundamental for maintaining operational efficiency. This course caters specifically to individuals aiming to elevate their troubleshooting capabilities within the context of computer hardware, making it an essential learning opportunity for those looking to enhance their skill set in the IT domain.

During this 1-day training course provided by The Knowledge Academy, delegates receive practical insights into the intricacies of hardware troubleshooting. Topics covered include comprehensive component identification, diagnostics, and practical repair techniques. The course is structured to empower delegates with the skills required to efficiently address hardware challenges, fostering their ability to maintain robust and reliable computer systems.

Course Objectives

  • To provide delegates with a comprehensive understanding of various computer hardware components
  • To equip individuals with practical skills for identifying and diagnosing a wide range of hardware issues
  • To impart knowledge on effective repair and replacement techniques for addressing faulty hardware
  • To enhance proficiency in troubleshooting hardware problems across diverse computing environments
  • To develop effective communication skills for interacting with end-users during the resolution of hardware issues
  • To instil best practices in preventive maintenance, minimising the occurrence of future hardware problems

Upon the completion of this course, delegates will emerge with a mastery of hardware troubleshooting, from identifying components to implementing effective solutions. This expertise ensures that delegates can swiftly diagnose and resolve hardware issues, leading to increased operational efficiency and minimised disruptions in their respective IT environments.

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What’s included in this Computer Hardware Troubleshooting Course?

  • World-Class Training Sessions from Experienced Instructors
  • Computer Hardware Troubleshooting Certificate
  • Digital Delegate Pack

Why choose us

Our Nairobi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Nairobi is the capital city of Kenya. It has a population of around 3.3 million people and is one of the most important and well known countries in the whole of Africa as it is a financial and political hub. Most schools in Nairobi follow either a British or Kenyan Curriculum. There are many universities in the city including The University of Nairobi which is the largest and oldest university in Kenya. It enrols around 84,000 students a year and provides a large number of programs and degrees in medicine, engineering, law and more. Other universities include Catholic University of Eastern Africa, KCA University and Kenyatta University. The two official languages of Kenya are English and Swahili. English is spoken by the vast majority in large cities and those connected with tourism or are educated. The unemployment rate of Kenya lies at around 21%. The rate of unemployment in Nairobi is slightly lower at a rate of 18.5%.

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Address

Purshottam Place,
Chiromo Road,
PO Box 66217,
Nairobi,
800

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Nairobi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Nairobi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Nairobi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Nairobi sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Nairobi FAQs

Computer Hardware refers to the physical components of a computer system, including devices such as the central processing unit (CPU), memory (RAM), hard drives, graphics cards, and input/output devices like keyboards and mice. These components work together to enable a computer to perform various tasks, making them essential for both personal and professional computing.
There are no formal prerequisites for the Computer Hardware Troubleshooting Course. However, a basic familiarity with computer hardware components and an understanding of computer systems will be beneficial.
Attending this course equips individuals with essential skills for diagnosing and resolving hardware issues effectively, thereby increasing their confidence in managing computer systems. It enhances problem-solving abilities and can lead to improved job performance in IT support or related fields.
This course is ideal for IT Professionals, Technicians, and anyone interested in enhancing their computer repair skills. It is also suitable for hobbyists and individuals looking to pursue a career in tech support or system administration.

The Computer Hardware Troubleshooting Training Course spans 1 day.

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.
The training fees for Computer Hardware Troubleshooting Coursein Nairobi starts from $2495
The Knowledge Academy is the Leading global training provider for Computer Hardware Troubleshooting Course.
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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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