Online Sales Training Overview

Online Sales Training Course Outline

Module 1: Online Sales Definition

  • How to Start Getting Online Sales from an Ecommerce Store?
  • Scaling Your Business
  • What is Online Sales and Marketing?

Module 2: Impact of Online Sales on Consumers and Firms

  • Introduction 
    • Data 
    • Model 
    • Demand 
    • Supply 
  • Empirical Results 
    • Demand and Substitution 
    • Impact of the Online Channel 

Module 3: Smart Selling on the Phone and Online

  • Selling in Sound Bites
  • Presenting
  • Closing: Complex Road to Gaining Commitment

Module 4: E-Commerce: Purchasing and Selling Online

  • What is E-Commerce?
  • Planning for E-Commerce
  • Selling Online Using Your Own Website – Setting Up an Online Store
  • Security and Privacy Issues
  • Options for Selling Products on Your Website
  • Resource List of E-Commerce Products

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Who should attend this Online Sales Training?

Our Online Sales Course is designed to equip delegates with the skills and strategies necessary to excel in selling products or services through online platforms and channels. This course is especially beneficial for the following professionals:

  • E-commerce Professionals
  • Digital Marketing Specialists
  • Social Media Managers
  • Online Entrepreneurs
  • Digital Product Sellers
  • Product Managers
  • Sales Managers

Prerequisites of the Online Sales Training

There are no formal prerequisites for this Online Sales Course. However, familiarity with online platforms, understanding of digital marketing, and communication skills would benefit the delegates. 

Online Sales Training Course Overview

In an era dominated by technology and the internet, Online Sales have become an essential avenue for businesses to reach a wider audience and facilitate transactions in a virtual marketplace. An Online Sales Course is a strategic investment for sales professionals seeking to succeed in this dynamic digital landscape. It offers a comprehensive understanding of e-commerce platforms, customer behaviour in online markets, digital marketing techniques, and the skills of effective online influence.

This Online Sales Training is invaluable for Sales Representatives, Account Managers, and Business Development Professionals seeking to enhance their skills. Delegates will gain expertise in communication, negotiation, and customer relationship management, crucial for success in the digital era. By attending, professionals can expect improved sales performance and a distinct competitive advantage.

In this 1-day Online Sales Training by The Knowledge Academy, delegates also learn various useful methods to switch from traditional Sales programmes to modern Online Sales. They attain in-depth knowledge to start getting Online Sales from an E-Commerce store. Further, this Sales Course comes with flexible learning options, allowing learners to study at their own pace and schedule and making them accessible to busy professionals.

Course Objectives

  • To develop advanced communication skills for effective Online Sales interactions
  • To acquire negotiation techniques tailored to the digital commerce environment
  • To enhance proficiency in customer relationship management within the Online Sales context
  • To gain insights into the latest trends and strategies in the dynamic field of digital sales
  • To master the use of relevant tools and technologies to optimise Online Sales processes
  • To foster adaptability to navigate and capitalise on the evolving landscape of digital commerce

After attending this course, delegates learn to get Online Sales from E-commerce stores and scale their businesses efficiently. They learn to analyse the impact of Online Sales on organisations and customers and make beneficial decisions accordingly. They will also be able to implement a smart selling process on the phone and online in their organisation and increase the Sales of products.

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What’s included in this Online Sales Training?

  • World-Class Training Sessions from Experienced Instructors
  • Online Sales Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Online Sales Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Unlock your potential with The Knowledge Academy's Online Sales Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Online Sales Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Online Sales Training sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Online Sales Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Online Sales Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Online Sales Training FAQs

Online Sales involve using various electronic media and the Internet to promote and sell products and services. It is considered an economical way to reach buyers, so almost every company uses it to expand the reach of common marketing programmes. Marketers use various search engines, websites, social media, and e-mail to give data to potential purchasers.
This training course equips you with essential digital sales techniques, enhances your understanding of online consumer behaviour, and strengthens your ability to leverage digital platforms for lead generation, closing deals, and driving revenue.
No prior sales experience or specific qualifications are required to attend this Online Sales Certificate Training. However, familiarity with online platforms, understanding of digital marketing, and communication skills would benefit the delegates.
This training is ideal for sales professionals, business development managers, entrepreneurs, digital marketers, and anyone involved in selling products or services online. It also benefits those transitioning from traditional to digital sales environments.
The objectives of The Knowledge Academy's Online Sales Certificate Courses are to equip delegates with a solid foundation in Online Sales fundamentals, enhance their skills and knowledge in this field, boost confidence and motivation for online selling.
These training courses are crucial because they equip Sales professionals with essential skills for thriving in the digital marketplace, including e-commerce expertise, understanding online consumer behaviour, and effective digital marketing techniques.
This course comes with valuable training sessions led by experienced instructors, a digital delegate pack, and a certificate upon completion.
Yes, this Online Sales Certification Training Course can substantially improve virtual selling skills by providing relevant knowledge, strategies, and practice opportunities in virtual Sales conditions.
The Online Sales Certificate Training is structured as a one-day intensive training, providing a focused and efficient learning experience on key sales techniques, customer engagement, and digital sales strategies.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
Yes, we offer tailored corporate training solutions to organisations. This helps sales teams sharpen their digital sales skills, implement effective strategies, and increase their performance in online selling.
This Online Sales Certificate Course contributes to career advancement by enhancing your sales skills, making you more competitive in the job market. It also supports professional development by equipping you with advanced techniques and strategies to achieve better sales results and career growth.
Yes, you will receive a certification upon successfully completing the Online Sales Certification Courses. This certification can enhance your credentials and support your career advancement.
Yes. The Knowledge Academy offers flexible learning options for this course which helps delegates learn according to their convenience. These learning modes include the online instructor-led training, classroom training, on-site training, and self-paced training.
In this training, you will learn different valuable methods for switching from traditional sales-selling programmes to Online Sales medium. You will learn in-depth how to start getting Online Sales from an E-Commerce store and many more things.
If you are unable to access your training course materials in Kenya, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this training.
This training certification aims to validate your skills in online selling, digital customer engagement, and the use of online sales tools and platforms. It ensures you are equipped to perform in today’s e-commerce and digital sales environments.
After completing this course, you can expect roles such as Digital Sales Executive, E-commerce Specialist, Account Manager, Business Development Manager, and Online Marketing and Sales Consultant, where digital sales expertise is essential.
The course is designed to be accessible to both beginners and experienced sales professionals. It offers basic to advanced sales techniques, making it appropriate for all levels of experience in online selling.
Holding an Online Sales Certification demonstrates your expertise in online selling strategies, customer engagement, and digital marketing tools. It significantly boosts your credibility and employability in roles that require strong digital sales skills.
You should take this course to develop or refine your digital sales techniques, stay competitive in a growing online marketplace, and improve your ability to connect with and convert customers through online channels.
After completing this training, you can immediately apply the online sales techniques to your current job, explore advanced certifications in sales or marketing, or seek new job opportunities in digital sales and e-commerce.
Entrepreneurs, Sales Professionals, Account Managers, Digital Marketers, and Customer Service Representatives transitioning into online sales roles will benefit from this certification. It is essential for those who need to engage with customers digitally.
No, prior sales training or experience is not necessary for this course. The course is designed for individuals at all skill levels, including those new to sales or transitioning from traditional to digital sales environments.
The training fees for Online Sales Trainingin Kenya starts from $1295
The Knowledge Academy is the Leading global training provider for Online Sales Training.
Please see our Sales Training courses available in Kenya
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Online Sales Training in Kenya

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