ISO 26000 Training - United Kingdom

ISO 26000 Social Responsibility Training Course Outline

Module 1: Introduction to ISO 26000

• Overview of ISO 26000
• Scope
• Terms and Definitions

Module 2: Understanding Social Responsibility

• Social Responsibility of Organisations: Historical Background
• Recent Trends in Social Responsibility
• Characteristics of Social Responsibility
• State and Social Responsibility

Module 3: Principles of Social Responsibility

• General
• Accountability
• Transparency
• Ethical Behaviour
• Respect for Stakeholder Interests
• Respect for the Rule of Law
• Respect for International Norms of Behaviour
• Respect for Human Rights

Module 4: Corporate Social Responsibility (CSR)

• What is Corporate Social Responsibility?
• Importance
• Types of Corporate Responsibility
• Building a Socially Responsible Business
• What to Avoid When Creating a Socially Responsible Business Model?

Module 5: Recognising Social Responsibility and Engaging Stakeholders

• General
• Recognising Social Responsibility
• Stakeholder Identification and Engagement

Module 6: Build Sustainable CSR Programme

• Build Strategy Around Company’s Core Competencies
• Recognise Issues that Matter to Customers
• Develop CSR Initiatives that Make Employees Proud
• Measure the ROI of CSR Efforts for the C-Suite and Investors
• Expand Company’s Definition of CSR
• Be Prepared for Rapid Response to Current Events and Social Movements

Module 7: Internal Audit

• Understanding Internal Audits
• Internal Audit Process
• What is Internal Auditing?
• Internal Auditor

Module 8: Social Audit

• What is a Social Audit?
• Principles
• Significance
• Items Examined in a Social Audit
• Use of Social Audit Findings
• Role of Internal Audit in Corporate Social Responsibility

Module 9: Principles of Auditing

• Introduction
• Integrity
• Fair Presentation
• Due Professional Care
• Confidentiality
• Independence
• Evidence-Based Approach
• Risk-Based Approach

Module 10:  Managing an Audit Programme

• General
• Establishing Audit Programme Objectives
• Determining and Evaluating Audit Programme Risks and Opportunities
• Establishing the Audit Programme
• Implementing Audit Programme
• Monitoring Audit Programme
• Reviewing and Improving Audit Programme

Module 11: Internal and External Environment Analysis

• Internal and External Environments
• SWOT Analysis
• Analyse Internal Environment
• External Environment Analysis

Module 12: Guidance on Social Responsibility Core Subjects

• General
• Organisational Governance
• Human Rights
• Labour Practices
• Environment
• Fair Operating Practices
• Consumer Issues
• Community Involvement and Development

Module 13: Guidance on Integrating Social Responsibility Throughout an Organisation

• General
• Relationship of an Organisation's Characteristics to Social Responsibility
• Understanding the Social Responsibility of an Organisation
• Practices for Integrating Social Responsibility throughout an Organisation
• Communication on Social Responsibility
• Enhancing Credibility Regarding Social Responsibility
• Reviewing and Improving an Organisation's Actions and Practices Related to Social Responsibility
• Voluntary Initiatives for Social Responsibility

Module 14: Steps to Implement CSR in Business

• What are the Steps to Implement CSR in Business?

Module 15: Implementation Strategies

• CSR Implementation
• Hohnen´s CSR Implementation Framework
• CSR Implementation Model
• Propositions

Module 16: Introduction to Lead Auditor

• Lead Auditor
• Role of Lead Auditor

Module 17: On-Site Auditing

• On-Site Auditing
• Conduct Interview
• Create and Evaluate Checklist
• Questionnaires for Data Collection
• Conduct Document Review
• Evaluate the Work Done
• Provide Sample

Module 18: Competence and Evaluation of Auditors

• General
• Determining Auditor Competence
• Establishing Auditor Evaluation Criteria
• Selecting Appropriate Auditor Evaluation Method
• Conducting Auditor Evaluation
• Maintaining and Improving Auditor Competence

Module 19: Conducting an Audit

• General
• Initiating Audit
• Preparing Audit Activities
• Conducting Audit Activities
• Preparing and Distributing Audit Report
• Completing Audit
• Conducting Audit Follow-Up