ILM Level 5 Certificate In Leadership And Management - Lebanon

ILM Level 5 Certificate in Leadership and Management Course Outline

Total Credit Value – 14

Total Guided Learning Hours – 33

Unit 8607-506: Managing Stress and Conflict in the Organisation

Credit Value – 3

Guided Learning Hours – 8

Module 1: Effectiveness of Own Organisation in Dealing with Workplace Stress and Conflict

• What is Stress?
• Minimising Stress Level
• Susceptibility to Stress
• Management of Stress Levels at Work
• Stress Audit and Review
• The Impact of Stress on the Body
• Symptoms of Stress

Module 2: Improve the Management of Workplace Stress and Conflict in Own Area of Responsibility

• Managing Yourself and Others to Reduce Stress
• Work Life Balance
• Trust
• Time Management
• Delegation and Its Benefits 
• Objective Setting  
• Techniques for Stress Release  
• Counselling
• Managing Conflict    
• Active Listening    
• Types of Managerial Actions that Cause Workplace Conflicts
• Employment Policies and Stress     
• Discipline and Grievance Procedures      
• The Disciplinary Interview       
• Bullying and Harassment      
• Records Relating to Grievance or Disciplinary Matters

Unit 8607-522: Becoming an Effective Leader

Credit Value – 5

Guided Learning Hours – 9

Module 3: Ability to Fulfil Key Responsibilities of the Leadership Role

• Leadership and Management
• The Key Responsibilities of the Leadership Role
• Empowerment
• Trust

Module 4: Evaluate Own Ability to Lead Others

• Strategic Leadership: Setting Direction
• Communicating Organisational Strategy
• Emotional Intelligence
• Emotional Intelligence and Leadership
• Mentoring
• Influence and Persuasion
• Negotiating
• Personal Development as a Leader
• Applying Leadership Theories    
• Leadership Style and Culture     
• Applying Theories and Models of Motivation to Your Leadership
• Leadership and Motivation
• Leadership Theories
• Team Development
• Relationships in the Workplace
• Adair’s Functional Leadership Model
• Barriers to Leadership Development

Unit 8607-406: Developing Your Leadership Styles

Credit Value – 4

Guided Learning Hours – 10

Module 5: Outcomes of Effective Leadership

• Importance of Performance and Engagement in an Organisation

Module 6: Assess Own Leadership Styles

• Review Own Leadership Styles by Using a Diagnostic
• Assess the Effectiveness of Leadership Styles

Module 7: Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

• Self-Assessment for Own Leadership Skills
• Impact of Changes in the Situation on the Effectiveness of the Adopted Style

Module 8: Assess Own Leadership Behaviour, in Terms of The Factors Which Determine Effective Leadership

• Factors that Impact Leadership Effectiveness
• Assess Leadership Behaviour in Terms of these Factors

Module 9: Develop Own Leadership Style and Effectiveness

• Action Plan for Developing Own leadership Style and Effectiveness
• Benefits of Implementing the Action Plan
• Explain How You will Monitor and Evaluate the Action Plan

Unit 8607-415: Motivating People in The Workplace

Credit Value – 2

Guided Learning Hours – 6

Module 10: Factors That May Affect Performance and Motivation in The Work Place

• Theories of Motivation Relevant to Your Workplace
• Factors that May Affect Performance and Motivation in the Workplace

Module 11: Improve Levels of Motivation and Increase Performance in the Workplace

• Select a Theory of Motivation and Apply this to Your Workplace
• Impact of Applying the Theory of Motivation on Performance