Course information

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

  • Purpose, PSFs, and Value of the ITAM Practice
  • Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
  • Benefits of Standard IT Assets
  • ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
  • Apply an Organisation's Sustainability Objectives to ITAM
  • Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

  • Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
  • Value of a Common Approach to IT Asset Lifecycle Management
  • Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
  • Know How to Verify, Audit, and Analyse IT Assets
  • Apply IT Asset Lifecycle Models
  • Critical Nature of Records and Documentation
  • How to Integrate ITAM into the Organisation's Value Streams?
  • Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

  • Key Skills required for ITAM
  • Responsibilities of the Following Roles
    • IT Asset Manager
    • License Manager
    • IT Asset Owner
    • IT Asset Custodian
    • IT Asset Consumer
  • How to Apply the LACMT Model to ITAM Activities?
  • How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

  • Key Inputs and Outputs of the ITAM Practice
  • Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

  • Types of Service Relationships
  • Complexity of Service Relationships
  • Consistent Approach to ITAM Across the Organisation's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

  • Key Concepts of the ITIL Maturity Model
  • How to Apply Capability Criteria to Plan ITAM Capability Development?
  • Key Metrics and Methods for Improving ITAM Capabilities
  • Apply the Key Steps of the ITAM Capability Development

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Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL Certification Course are:

  • IT Financial Managers
  • IT Procurement Specialists
  • IT Asset Managers
  • Project Managers
  • Risk Managers
  • Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

The ITIL® 4 Specialist: IT Asset Management Training is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets throughout their lifecycle. In today's complex IT environment, where organisations rely on a wide range of assets to support their operations, proper management of IT assets is essential for optimising costs, mitigating risks, and ensuring compliance with regulatory requirements.

IT Managers, Asset Managers, Procurement Professionals, and anyone involved in IT asset management should prioritise participating in the ITIL® 4 Specialist: IT Asset Management Training. This ITIL Training is particularly relevant for professionals seeking to enhance their understanding of IT asset management principles, processes, and best practices.

This 3-day ITIL Certification Training covers a wide range of topics, including IT asset lifecycle management, inventory management, software asset management, license compliance, and asset disposal. Participants will learn how to establish an effective IT asset management framework, conduct asset inventories, track asset usage and performance, and optimise asset utilisation.

Course Objectives

  • To understand the key concepts and principles of IT asset management in the context of IT service management
  • To learn how to establish an effective IT asset management framework and governance structure
  • To develop skills in conducting asset inventories, tracking asset usage, and managing asset lifecycle
  • To explore software asset management practices, including license management and compliance
  • To understand the role of IT asset management in cost optimisation, risk mitigation, and compliance management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage IT assets throughout their lifecycle. They will be better prepared to optimise asset utilisation, reduce costs, mitigate risks, and ensure compliance with regulatory requirements, ultimately contributing to improved efficiency and effectiveness of IT operations within their organisations.

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What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

  • ITIL® 4 Specialist: IT Asset Management Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: IT Asset Management Certificate
  • Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

  • Question Type: Multiple-Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks  
  • Duration: 90 minutes 
  • Open Book/ Closed Book: Closed Book

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Our Maseru venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Maseru is the capital and the biggest city in Lesotho. It is also the capital of the district of the same name. The city was first established as a police base and became the capital when the country was declared a British Protectorate. The unemployment rate in Lesotho decreased in 2008 from 27.3 percent to 25.3 percent. Between the years 1997 and 2008 the unemployment rate averaged around 30.6 percent and in 1997 was at an all-time high of 39 percent. In 2010 the government of Lesotho enforced a legislation that provided for free education for all its citizens. There is one university in the city of Maseru. This is a campus of the Limkokwing University. It has been in the city since 2008. This university is a university of creative technology.

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Address

Hilton Road
Maseru 100
Lesotho

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® Training | ITIL® 4 IT Asset Management Training in Maseru. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® Training | ITIL® 4 IT Asset Management Training in Maseru, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® Training | ITIL® 4 IT Asset Management Training in Maseru. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® Training | ITIL® 4 IT Asset Management Training in Maseru sessions.

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Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

ITIL® Training | ITIL® 4 IT Asset Management Training in Maseru FAQs

IT Asset Management involves tracking and managing an organisation's IT assets throughout their lifecycle, from procurement to disposal. It ensures optimal utilisation, compliance, and cost-effectiveness of IT resources.
This training will deepen your understanding of IT Asset Management principles, enabling you to effectively manage IT resources, optimise processes, and align IT services with business objectives, thereby enhancing your overall IT Service Management proficiency.
While there are no strict prerequisites, familiarity with ITIL® concepts and experience in IT Service Management or related fields will be beneficial for effectively grasping the training content.
Upon completing this certification course, you can pursue roles such as IT Asset Manager, IT Service Manager, IT Operations Manager, or IT Consultant, with opportunities for career advancement and higher earning potential in IT Service Management domains.
This ITIL® 4 Specialist IT Asset Management Training covers essential IT Asset Management concepts, processes, and best practices outlined in ITIL® 4, along with practical insights, case studies, and real-world scenarios to reinforce learning and application.
Yes, upon successful completion of the course and passing the certification exam, you will be awarded the ITIL® 4 Specialist: IT Asset Management Certification, validating your expertise in IT Asset Management practices.
ITIL® 4 Specialist Training is aligned with the latest industry standards and trends in IT service management, ensuring that participants are equipped with relevant knowledge and skills to address evolving IT Asset Management challenges and requirements.
Delegates will learn to manage the lifecycle of all IT assets, apply IT Asset Management measures and practice success factors to enhance performance. They will also be equipped to assess and develop IT Asset Management capability.
Yes, individuals with existing ITIL® Certifications can benefit from this specialised training by deepening their understanding of IT Asset Management practices and expanding their skill set to effectively manage IT resources within the ITIL® framework.
The Knowledge Academy in Maseru stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking the ITIL Certification Course.
The training fees for ITIL® 4 Specialist: IT Asset Management Trainingin Maseru starts from $2495
The Knowledge Academy is the Leading global training provider for ITIL® 4 Specialist: IT Asset Management Training.
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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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