Who should attend this Soft Skills Training for Sales Professionals Course?
This Soft Skills Training for Sales Professionals Course is designed for individuals who are involved in sales or sales-related roles and wish to enhance their interpersonal skills, communication abilities, and overall effectiveness in dealing with customers and clients. This Sales Training Course is especially beneficial for the following professionals:
- Sales Representatives
- Business Development Professionals
- Sales Managers
- Accounts Executives
- Customer Service Representatives
- Recruiters
- Small Business Owners
Prerequisites of the Soft Skills Training for Sales Professionals Course
There are no formal prerequisites for this Soft Skills Training for Sales Professionals Training Course. However, strong communication skills and negotiation skills would be beneficial for the delegates.
Soft Skills Training for Sales Professionals Course Overview
Soft skills are characteristics and personality qualities that allow employees to interact with others and succeed at work. This training covers a wide range of themes, such as effective communication, negotiation, time management, customer service, dispute resolution, leadership, and presentation abilities.
This training equips learners with emotional intelligence, which will help them develop their self-awareness, self-regulation, motivation, empathy, and social skills. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings. This course is ideal for Customer Service Representatives, Business Development Representatives, and Accounts Executives.
The Knowledge Academy’s 1-day Soft Skills Training for Sales Professionals provides delegates with in-depth knowledge about the essential soft skills needed to succeed in the sales industry. During this training, the delegates learn about tools and techniques that are needed for interacting with clients and colleagues effectively. They also learn about how to develop emotional intelligence, lead and motivate a team, and apply soft skills in real-life sales situations.
Course Objectives
- To equip sales professionals with the soft skills they need to succeed in their careers
- To help sales professionals communicate more effectively with clients and colleagues
- To enable sales professionals to negotiate deals and contracts more effectively
- To improve sales professionals' time management skills and ability to prioritise tasks
- To help sales professionals provide excellent customer service and handle difficult customers
- To teach sales professionals how to resolve conflicts and disputes in a professional manner
At the end of this Sales Training, delegates learn to develop leadership skills for leading and motivating a team. They also learn to improve presentation skills for delivering engaging and effective presentations.