Administrative Assistant Masterclass | Office Skills in Skopje

Home

Courses

PA and Secretarial Course

Administrative Assistant Training

Skopje

Learn essential office skills to boost workplace efficiency and productivity
Understand best practices for communication, organisation, and problem-solving
Elevate your productivity skills with Administrative Assistant Training

Dates & Prices Dates & Prices

Course information

Administrative Assistant Training Course Outline

Module 1: Introduction

Introduction to Administrative Assistant
Time Management and To-Do List
Self-Management
Listening and Asking Questions
Assertiveness and Communication

Module 2: Productivity Tools

Productivity Mind Map
Defining Your Priorities
80/20 Rule
Productivity Tools
Utilising the Eisenhower Box

Module 3: Business Etiquette

Handshake and Business Card Etiquette
Skill of Making Small Talk
Making that Great First Impression
Business Dining Etiquette
Telephone and Meeting Etiquette

Module 4: Management of Time in a Smart Way

Plan Your Day Right
Outline Your Day
Time Management Tools
Pomodoro Technique
Overcoming Procrastination

Module 5: Business Writing and Note-Taking System

Three Cs of Business Writing
Word Agreement
Active and Passive Voice
Writing Business Letters
Note Taking Methods

Module 6: Using Business and Excel Spreadsheet

Excel 101
Sorting and Organising Data
Conditional Formatting
Managing Duplicates
Basic Data Analysis Techniques

Module 7: Dealing with Difficult People

Understanding Difficult Behaviour
Five-Step Conflict Resolution Process
Techniques for Managing Anger
Building Effective Relationships
Maintaining Professionalism

Module 8: Minute Taker’s Workshop

Role of Minute Taker
Preparing for Meetings
Minute Taking Techniques
Writing Effective Minutes
Review and Editing of Minutes

Who should attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:

Administrative Assistants
Executive Assistants
Personal Assistants
Office Managers
Secretaries
Receptionists
Team Coordinators
Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course.

Administrative Assistant Training Course Overview

Administrative assistants are vital to the smooth operation of any organisation, providing essential support to ensure efficiency and productivity. Their roles encompass various tasks, including managing communications, scheduling appointments, and maintaining records, highlighting the growing need for skilled professionals in this field.

Professionals such as Office Managers, Executive Assistants, and Administrative Coordinators will benefit from this training. Those seeking to enhance their organisational skills or transition into administrative roles will also find this course advantageous.

This 1-day course by The Knowledge Academy equips professionals with the skills necessary to excel in administrative roles. Delegates will learn effective communication techniques, time management strategies, and essential software applications that streamline daily tasks. The course focuses on practical skills, enabling delegates to confidently support their teams and improve workplace efficiency.

Course Objectives

To develop time management and organisational skills
To enhance communication abilities, both written and verbal
To manage office documentation and correspondence efficiently
To utilise office software and tools proficiently
To improve problem-solving and decision-making skills
To coordinate meetings and events effectively

Upon completion of the course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.

What’s included in this Administrative Assistant Training?

World-Class Training Sessions from Experienced Instructors
Administrative Assistant Certificate
Digital Delegate Pack

Why choose us

Our Skopje venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Skopje is the biggest city and the capital city of Macedonia. It is the political, economic and cultural centre of the country. The unemployment rate in Macedonia has reduced recently to 26.8 percent at the end of 2015 from 27.32 at the beginning. The average rate between 1993 and 2015 was 31 percent with a record high of 37.3 percent in 2005. Recent trends are showing continuous decline in the unemployment rate. Nearly half of the students who choose the classic secondary route go to 1 of 2 universities in Macedonia; Saint Clement of Ohrid University and Saints Cyril and Methodius University. The largest and oldest being the Saint Cyril and Methodius University is located in the city. The school has a number of faculties including, math’s, philosophy, agriculture, medical science and architecture.

Address

Mihail Cokov,
Skopje,
Republic of Macedonia

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Masterclass | Office Skills in Skopje. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Skopje, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Skopje. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Masterclass | Office Skills in Skopje sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Anupama is great . She has real life experiences within an organisation which makes this course relatable. She shows a lot of empathy and understanding.

Carlina Hess

Approachable, friendly and knowledgeable

Sharon Volker

The course was pitched at a good level and the trainer was knowledgeable and enthusiastic.

Jannine Clark

Administrative Assistant Masterclass | Office Skills in Skopje FAQs

What are the prerequisites in taking up Administrative Assistant Training?

There are no formal prerequisites for the Administrative Assistant Training.

Who should attend this course?

This course is ideal for individuals seeking to enhance their administrative skills, including current Administrative Assistants, Office Managers, and Support Staff. It's also suitable for those aspiring to enter administrative roles, providing essential skills and knowledge to excel in various administrative functions.

Does TKA offer support to candidates registered for the Administrative Assistant Course?

Yes, The Knowledge Academy offers support for delegates before, during, and after this course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in the course?

In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of this course?

This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

How long until I receive the course confirmation details?

You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.

What job opportunities will one get on completing the Administrative Assistant Certification Training?

Completing the Administrative Assistant Certification Training opens up job opportunities such as Office Administrator, Executive Assistant, Receptionist, Data Entry Clerk, and Customer Service Representative. These roles involve managing office tasks, supporting executives, handling communications, and ensuring efficient office operations, providing a solid foundation for a career in administration.

What is the average salary that one can expect on completing the Administrative Assistant Certification Online Course?

After completing this Administrative Assistant Online Course, you can expect an average salary to be around £22,000 to £24,000 per year. Entry-level positions may start at approximately £20,000, while more experienced roles can offer up to £28,000 annually.

Is it easy to complete the Administrative Assistant Training?

Yes, completing this training is generally straightforward. The course is designed for all skill levels, offering comprehensive instruction in essential administrative tasks, office management, and communication skills. With a structured curriculum and practical exercises, learners can efficiently gain the necessary knowledge and competencies.

What is the Administrative Assistant Training about?

Administrative Assistant Training focuses on developing essential office skills, including organisation, communication, and time management. Participants learn to manage schedules, handle correspondence, and support office operations efficiently.

What is the next step after completing the Administrative Assistant Course?

After completing the Administrative Assistant Course, the next step is to seek entry-level administrative positions to gain practical experience. Consider pursuing advanced certifications or specialised training in areas like office management, project coordination, or software proficiency to enhance skills and career prospects. Networking and joining professional organisations can also be beneficial.

What topics are covered in the course?

The course covers office management, communication skills, time management, scheduling, record keeping, office technology, customer service, and basic financial tasks. It also includes training in Microsoft Office applications, data entry, event planning, and handling correspondence to enhance organisational efficiency and productivity.

Can I access materials from multiple devices?

Yes, you can access materials from multiple devices. Whether using a smartphone, tablet, or computer, our platform allows seamless synchronisation, ensuring you can continue your learning anytime, anywhere. Just log in to your account on any device to access your materials.

How can I register for the course?

To register for the course, visit The Knowledge Academy’s website, search for the desired course, and click on the "Register Now" button. Follow the prompts to fill in your details and complete the payment process. You will receive a confirmation email with further instructions.

What is the USP that TKA provides in this course compared to others?

The Knowledge Academy's courses stand out with comprehensive content, experienced trainers, and flexible learning options. It offers globally recognised certifications, practical hands-on training, and 24/7 access to learning resources, ensuring a superior and personalised learning experience compared to other providers.

What is the cost/training fees for Administrative Assistant Training in Skopje?

The training fees for Administrative Assistant Trainingin Skopje starts from €1195

Which is the best training institute/provider of Administrative Assistant Training in Skopje?

The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.

What are the best PA and Secretarial Course courses in Skopje?

Please see our PA and Secretarial Course courses available in Skopje

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on PA and Secretarial Course?

Back to course information

Upcoming classes
Package deals

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203 999 and speak to our training experts, we should be able to help you with your requirements.

Book now