Course information

CMI Level 3 Award in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Award in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 17 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 9 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 4

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 1: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
    • Internal Stakeholders
    • External Stakeholders
    • Connected Stakeholders
  • Needs and Expectations of Stakeholder Groups
    • Questioning
    • Observation
    • Meetings
    • Focus Groups
    • Agreements and Contracts
  • Benefits of Building Relationships with Stakeholders
    • Communication and Engagement
    • Greater Understanding of Goals and Objectives
    • Improved Planning

Module 2: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
    • Verbal Communication
    • Written Communication
    • Digital Channels
    • Stakeholder and Customer Management
    • Engagement Approaches
    • Relationship Building
    • Communication and Management Strategies
    • Formal and Informal Communication
    • Mass Media Communication
    • Personalised Communication
    • Real-Time and Pre-Recorded
  • Types of Verbal Communication Used with Stakeholders
    • Meetings and Briefings
    • Conversations
    • Workshops
    • Telephone Calls
    • Video Chat Applications
    • Webinars
    • Podcasts
  • Active Listening is Used to Build Stakeholder Relationships
    • Giving Full Attention
    • Processing Information
    • Responding
    • Providing Constructive Feedback
    • Remembering What is Said
    • Non-verbal Communication Skills

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

  • Types of Written Communication Used with Stakeholders
  • Traditional Written Communication
    • Letters
    • Noticeboards
    • Presentation Materials
    • Storyboards
    • Contracts
    • Memos
    • Brochures and Newsletters
    • Press Releases
    • Manuals
  • Digital Written Communication
    • Intranet
    • Websites
    • Social Media
    • Instant Messaging
  • How Can Meetings Develop and Build Effective Stakeholder Relationships?

Module 3: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Tangible
    • Environment
    • Noise
    • Technology
    • Time and Timing
    • Resources
    • Language
    • Type or Channel of Communication
  • Intangible
    • Confidence in Individuals or Participants
    • Cultural Differences
    • Prejudice and Bias
    • Emotional Barriers
    • Legal Frameworks
    • Organisational Policies
  • Ways of Responding to Barriers When Communicating with Stakeholders
    • Communicating Effectively and Regularly
    • Emotional Intelligence
    • Effective Negotiation and Influence
    • Listening to and Observing the Audience
    • Reducing Distractions
    • Speaking More Clearly
    • Active Listening
    • Restating or Adjusting Language
    • Changing Pace

Module 4: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
    • Avoiding Misunderstanding
    • Impact of Lack of Feedback
    • Meeting Needs
    • Relevance
    • Openness
    • Commitment
    • Involvement
    • Influence
    • Interest
  • Compare Methods of Gathering Feedback from Stakeholders
    • Written
    • Verbal
    • Digital
  • Use of Stakeholder Feedback
    • Engagement
    • Responsiveness
    • Satisfaction
    • Productivity
    • Retention
    • Motivation

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Who should attend this CMI Level 3 Award in Principles of Management and Leadership Training Course?

This CMI Level 3 Award in Principles of Management and Leadership Training is ideal for individuals seeking to develop their management and leadership skills. It is particularly beneficial for those looking to enhance their understanding of effective management practices and leadership principles, enabling them to contribute more effectively within their organisations. This training course can benefit a wide range of professionals, including: Team Leaders

  • Supervisors
  • Project Managers
  • Aspiring Managers
  • Operations Managers
  • Shift Leaders
  • Department Heads
  • Administration Managers

Prerequisites of the CMI Level 3 Award in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Award in Principles of Management and Leadership Training Course.

CMI Level 3 Award in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Award in Principles of Management and Leadership Training Course is designed to equip aspiring managers with essential skills and knowledge in management practices. This cerification addresses the core principles of effective leadership, enabling individuals to understand their role in motivating teams, managing resources, and driving performance. As organisations evolve, the need for skilled leaders who can navigate challenges and inspire others has never been more critical.

This CMI Level 3 Award in Principles of Management and Leadership Training Course is particularly beneficial for new and aspiring managers, team leaders, and supervisors who seek to enhance their leadership skills and improve team performance. Additionally, professionals transitioning into management roles will gain valuable insights into effective management strategies and principles. By understanding these concepts, individuals can make informed decisions and contribute positively to their organisations.

This 1-day CMI Level 3 Award in Principles of Management and Leadership Training Course by The Knowledge Academy provides delegates with a comprehensive overview of management principles and leadership techniques. Delegates will engage in practical exercises and discussions that will enhance their understanding of effective management practices, empowering them to apply these skills in their day-to-day responsibilities.

Course Objectives

  • To understand the role of management and leadership in an organisation
  • To explore different leadership styles and their impact on team dynamics
  • To develop effective communication and interpersonal skills
  • To learn techniques for motivating and engaging teams
  • To manage resources efficiently and effectively
  • To evaluate personal management and leadership development needs

Upon completion of the CMI Level 3 Award in Principles of Management and Leadership Training Course, delegates will possess the skills to lead teams effectively, foster collaboration, and drive organisational success, making them valuable assets in today’s competitive work environment.

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What’s included in this CMI Level 3 Award in Principles of Management and Leadership Training Course?

  • CMI Level 3 Award in Principles of Management and Leadership Assessment
  • World-Class Training sessions from Experienced Instructors
  • CMI Level 3 Award in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

CMI Level 3 Award in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our Bamako venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Bamako is the biggest city in Mali and the capital city of the country. It has an estimated population of around 1.9 million people. As of 2006 it was the fastest growing city in Africa and the sixth fastest growing in the world. The unemployment rate in Mali increased between 2011 and 2013 from 10.5 to 10.8 percent. Between 1997 and 2013 the rate averaged around 8.35 and reached an all-time high of 108 percent in 2013. This trend shows a constant increase in the unemployment rate. One university in the city is the University of Bamako. This university was founded in 1996. it is also known as the University of Mali. The main faculties are the science and technology faculties, medical, humanities, arts, social science and law and public service faculties.  

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Address

Radisson Blu Hotel Bamako,
ACI 2000,
Hamdallaye,
Bamako 2566,
Mali

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Bamako. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Bamako, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Bamako. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Bamako sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Bamako FAQs

The CMI Level 3 Award in Principles of Management and Leadership explores fundamental concepts of effective management and leadership, focusing on roles, responsibilities, and techniques for improving organisational performance. It covers key principles in a structured format to develop essential leadership skills.
Management involves overseeing tasks, processes, and resources to achieve organisational goals efficiently. Leadership focuses on inspiring, motivating, and guiding individuals towards a common vision, fostering innovation, and driving positive change within the organisation. Learn more about the subject from this CMI level 3 Award in Principles of Management and Leadership Training Course.
The CMI Level 3 Award in Principles of Management and Leadership Training Course offers benefits such as improved management skills, enhanced employability, increased confidence in decision-making, and a solid foundation for further professional development.
Training Upon completing these CMI Level 3 Award in Principles of Management and Leadership Training Courses, you'll be eligible for entry-level management positions across various industries. Roles may include Team Leader, Supervisor, or Junior Manager, offering opportunities for career advancement and leadership development.
This CMI Level 3 Award in Principles of Management and Leadership Training Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Methods for developing opportunities include strategic planning, market research, networking, innovation, and continuous learning. Identifying trends, leveraging strengths, and adapting to change are vital. Effective communication and collaboration enhance potential. Regular assessment and adaptation ensure sustained growth.
Monitoring the impact of learning and development activities allows organisations to assess effectiveness, identify areas for improvement, align training with business goals, enhance employee performance, and maximise return on investment in professional development initiatives. Learn more from this CMI level 3 Award in Principles of Management and Leadership Training Course.
Methods for identifying development needs include performance appraisals, 360-degree feedback, self-assessment questionnaires, skill gap analysis, and coaching sessions. These methods help pinpoint areas for improvement in both individuals and teams, enhancing overall effectiveness and productivity.
Appraisals involve assessing an individual's performance against set objectives, typically conducted by a supervisor. Reviews entail evaluating progress and providing feedback on work completed. Peer reviews involve colleagues assessing each other's work to enhance performance and collaboration.
An effective leader exhibits strong communication skills, inspires trust, fosters collaboration, demonstrates resilience, and embraces innovation. They empower their team, lead by example, adapt to challenges, and remain committed to continuous growth and development. Register for The Knowledge Academy's CMI Level 3 Award in Principles of Management and Leadership Online Training to upskill yourself.
Yes, corporate training is available for teams and organisations looking to upskill their employees in relevant networking expertise. Tailored CMI Level 3 Award in Principles of Management and Leadership Training Courses can be designed to meet specific business needs.
The CMI Level 3 Award in Principles of Management and Leadership Certification is highly regarded, widely recognised by employers, and sought after by aspiring managers, contributing to its popularity in professional development.
The CMI Level 3 Award in Principles of Management and Leadership enhances career prospects by equipping individuals with essential management skills, boosting confidence, and demonstrating commitment to professional development, making delegates more attractive to employers.
After completing the CMI Level 3 Award in Principles of Management and Leadership Training Course, the next step is typically to pursue the full CMI Level 3 Diploma, which offers deeper insights into management practices.
The training fees for CMI Level 3 Award in Principles of Management and Leadership Training Coursein Bamako starts from $3995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Award in Principles of Management and Leadership Training Course.
Please see our CMI Level 3 courses available in Bamako
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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