ILM Level 3 Certificate in Effective Coaching Course Outline
Total Credit Value – 13
Total Guided Learning Hours – 31
Unit 8585-300: Understanding Good Practice in Coaching within an Organisational Context
Credit Value – 3
Guided Learning Hours – 9
Module 1: Understand Effective Coaching Within an Organisational Context
- Describe the Purpose of Effective Coaching Within an Organisational Context
- Explain the Role and Responsibilities of an Effective Coach
- Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
- Identify How to Overcome Potential Barriers to Coaching
Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching
- Identify Methods to Initiate a Productive Working Relationship with an Individual
- Explain the Rationale for and Process of Contracting in Coaching
- Describe What Represents Safe and Ethical Practice in Coaching
Module 3: Understand the Process of Effective Coaching Within their Own Workplace
- Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
- Using TGROW Model to Solve Problems
- Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
- Explain Methods for Monitoring and Reviewing Progress Towards Goals
Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts
- Explain the Purpose of Coaching Records for Coach and Coachee
- Justify the Importance of Reflective Practice and Supervision within a Coaching Context
Unit 8585-302: Undertaking an Extended Period of Coaching within an Organisational Context
Credit Value – 7
Guided Learning Hours – 14
Module 5: Be Able to Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals
- Develop a Coaching Plan
- Coaching Goals
- Coachee Learning Outcomes
- Coaching Agreement
- Multi-stakeholder Contracting in Executive Coaching
Module 6: Be Able to Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of two Individuals
- Use Diagnostic or Assessment Tools to Effectively Coach within an Organisational Context
- Use a Recognised Model of Coach During the Coaching Process which Supports the Individual(s) to Achieve their Goals
- Demonstrate the Knowledge and Skills of an Effective and Ethical Coach, Including Communication Techniques of Questioning and Listening
- How Should Coaches Manage Record Keeping?
Module 7: Be Able to Gather Evidence of Ongoing Review of their Own Coaching Practice
- What is Reflective Practice and its Elements?
- Coaching with Feedback and Future of Coach Development
- Communication Skills and Techniques
- Effective Communication Skills and Giving Feedback in Order to Facilitate Coaching Practice
- Summarise the Outcomes of Ongoing Supervision of Effective Coaching to Improve Practice
Unit 8585-303: Reflecting on Coaching Skills within an Organisational Context
Credit Value – 3
Guided Learning Hours – 8
Module 8: Be Able to Review the Effectiveness of their Coaching Practice
- Evidence-Based Coaching
- Identifying Areas for Personal Development
- Ethics in Coaching
- SWOT Analysis
Module 9: Be Able to Plan for their Own Development in Coaching
- Peer Coaching
- Benefits to Joining a Professional Association
- Coaching for Professional Development
- Creating Coaching Development Plan
- Benefits of Discussing a Development Plan with a Supervisor
- Methods of Monitoring Progress and Reviewing a Development Plan
- Revising and Reviewing Your Personal Development Plan