Conflict Management | Management Training in Kuala Lumpur

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Conflict Management Training

Kuala Lumpur

Understand the importance and techniques of Conflict Management
Gain the skills to manage various conflicts through Conflict Management Training
Identify, analyse, and resolve present and future problems effectively

Dates & Prices Dates & Prices

Course information

Conflict Management Training Course Outline

Module 1: Introduction to Conflict Management

Conflicts
Conflict Management in the Organisation
Importance of Conflict Management

Module 2: Concept of Conflicts

Transition of Conflict Management
- Traditional View
- Human Relation View
- Inter-Actionist View
Forms of Conflict in Organisation
- On the Basis of Direction
- On the Basis of Levels

Module 3: Causes of Conflicts

Personality Clashes
Unrealistic Needs and Expectations
Business Values
Unresolved Workplace Issue
Increase in Workload

Module 4: Techniques

Forcing
Win-Win (Collaboration)
Compromising
Withdrawing
Smoothing

Module 5: Types of Conflict Management

Intrapersonal Conflict
Interpersonal Conflict
Interdepartmental Conflict

Module 6: Conflict Resolution

Stages of Conflict
Role of Third Party in Resolving Conflicts

Module 7: Framework of Organisational Conflict Management

Triangle of Truth
Receiving Feedback
- Seek Feedback on an Ongoing Basis
- Listen Carefully
- Thank the Giver of the Feedback
- Reflect
- Look Forward

Module 8: How to Prevent Future Conflict?

Ways to Prevent Future Conflicts

Who should attend this Conflict Management Training?

The Conflict Management Course is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:

Managers
Supervisors
Human Resources (HR) Professionals
Team Leaders
Project Managers
Healthcare and Social Services Professionals
Business Professionals

Prerequisites of the Conflict Management Training

There are no formal prerequisites for this Conflict Management Course.

Conflict Management Training Course Overview

Conflict Management Training Courses address the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognise and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.

Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organisational success. Understanding the principles of conflict resolution empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.

The 1-day Conflict Management Training provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organisational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.

Course Objectives

To equip delegates with the knowledge and skills necessary to handle conflicts effectively
To provide an understanding of various Conflict Management techniques
To teach participants how to maintain positive relationships with colleagues and team members
To address the emotional aspects of conflicts and offer strategies for managing them
To explore the different phases of conflict and the conflicting resolution model
To enable delegates to proactively manage and overcome conflicts within the organisation

Upon completion of this Conflict Management Training Courses, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organisation.

What’s included in this Conflict Management Training?

World-Class Training Sessions from Experienced Instructors
Conflict Management Certificate
Digital Delegate Pack

Why choose us

Our Kuala Lumpur venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kuala Lumpur is the capital city of Malaysia. The population of the city is around 1.7 million and the metro area is around 7.2 million making it the most populous city in Malaysia. Kuala Lumpur is home to a number of higher education institutes such as; the University of Kuala Lumpur which is a multi-campus university which was established in 2002 and is home to around 20,500 international and local students. Another university is the Open University Malaysia which is a private university which was established in 2000 and has 37 learning centres throughout Malaysia. The Open University Malaysia has around 100,000 students studying 50 academic programmes.

Address

Menara Darussalam
Level 15
Menara Darussalam
12 Jalan Pinang
50450
Kuala Lumpur

T: +60 1800812339

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management | Management Training in Kuala Lumpur. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Conflict Management | Management Training in Kuala Lumpur, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Conflict Management | Management Training in Kuala Lumpur. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Conflict Management | Management Training in Kuala Lumpur sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Really liked the trainer, methodologies, how the training was conducted, ...

Claudia Mueller

very interactive, confident and proactive.

Talha Qazi

The trainer was working well with the audience and was very professional

Alyona Gorlushko

Conflict Management | Management Training in Kuala Lumpur FAQs

What is Conflict Management Training?

This training teaches employees to avoid issues and resolve any present conflicts by enhancing their interpersonal skills. Delegates will also learn to identify, analyse and work out different ways to approach a problem.

What are the benefits of this Conflict Management Training?

This Conflict Management Training enhances communication, reduces workplace tensions, improves team collaboration, and equips participants with strategies to effectively resolve disputes, leading to a more productive and harmonious work environment.

Are there any prerequisites needed for this Conflict Management Training Course?

There are no formal prerequisites for taking this Conflict Management Training Course.

Who should attend these online courses?

Conflict Management Training Courses are ideal for anyone who wants to learn and understand the techniques and methods of Conflict Management. This includes Managers, Supervisors, Team Leaders, and more.

What will I learn in this Conflict Resolution Training?

In this training, you'll learn strategies for identifying conflicts, effective communication techniques, negotiation skills, emotional intelligence development, and methods for resolving disputes constructively and collaboratively.

Do you offer support for this Conflict Training Course?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Conflict Management Training. Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in the Conflict Management Course?

In this Conflict Management Training, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of this Conflict Management Course?

This Conflict Management Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

What is the cost/training fees for Conflict Management Training in Kuala Lumpur?

The training fees for Conflict Management Trainingin Kuala Lumpur starts from $1295

Which is the best training institute/provider of Conflict Management Training in Kuala Lumpur?

The Knowledge Academy is the Leading global training provider for Conflict Management Training.

What are the best Management Courses courses in Kuala Lumpur?

Please see our Management Courses courses available in Kuala Lumpur

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water