Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur

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Retired : Microsoft Dynamics 365 Sales MB210

Kuala Lumpur

Install and configure the application.
Identify common sales scenarios.
Complete a sales cycle.

Dates & Prices Dates & Prices

Course information

Microsoft Dynamics 365 Sales MB210 Course Outline

Module 1: Set up and Configure Dynamics 365 Sales

Introduction
Set Up and Configure the Application
Use Customisation Options
Set Up Security Roles

Module 2: Manage Leads with Dynamics 365 Sales

Dynamics 365 Leads Overview
Create Dynamics 365 Leads
Lead Management Lifecycle
Lead Qualification

Lab: Work with Dynamics 365 Leads

Module 3: Manage Opportunities with Dynamics 365 Sales

Dynamics 365 Opportunity Overview
Create Dynamics 365 Opportunities
Account and Team Selling
Opportunity Management Lifecycle

Lab: Manage Opportunities in Dynamics 365

Module 4: Work with Dynamics 365 Sales Insights

Sales Insights Configuration Overview
Create Insight Cards with Assistant Studio
Work with Assistant Studio
Configure Productivity Intelligence
Configure Relationship Insights
Configure Predictive Models

Module 5: Manage and organise your product catalogue with Dynamics 365 Sales

Dynamics 365 Product Catalogue Overview
Currencies and Currency Management
Define Products
Product Families
Price Lists
Product Catalogue Settings

Lab: Set up the Product Catalogue

Module 6: Process Sales Orders with Dynamics 365 Sales

Sales Order Processing Overview
Quotes and Quote Management
Orders and Invoices

Lab: Sales Order Processing Lifecycle

Module 7: Manage Relationships with Relationship Selling in Dynamics 365 Sales

Overview
Sales Accelerator
Enforce Best Practices with Playbooks
Manage Relationship Health with Sales Insights
Sales Navigator

Lab: Manage Relationships with Playbooks and Sales Insights

Module 8: Analyse Dynamics 365 Sales Data

Analytical Options Overview
Search Tools
Out-of-Box Tools
Power BI
Use Power BI Templates

Lab: Analyse Data

Module 9: Define and Track Individual Goals in Dynamics 365 Sales and Customer Service

Overview of Goals
Defining Individual Goals
Parent and Child Goals

Lab: Measuring Customer Success Using Goals

Module 10: Use Goal Metrics in Dynamics 365 Sales and Customer Service

Overview
Fiscal Year Settings
Goal Metrics

Lab: Defining Goal Metrics

Who should attend this Microsoft Dynamics 365 Sales MB210 Course?

The Microsoft Dynamics 365 Sales Course is designed to equip professionals with the knowledge and skills required to use the sales management capabilities of the Dynamics 365 Sales application. This course can be beneficial for a variety of professionals, including:

Sales Managers
Business Development Managers
CRM Administrators
CRM Consultants
Account Managers
Sales Operations Analysts
Consultants

Prerequisites of the Microsoft Dynamics 365 Sales MB210 Course

There are no formal prerequisites for this Microsoft Dynamics 365 Sales MB210 Course. However, a basic understanding of business applications can prove beneficial for delegates.

Microsoft Dynamics 365 Sales MB210 Course Overview

The Microsoft Dynamics 365 Sales MB210 Course offers comprehensive training on leveraging Dynamics 365 for sales management. It covers key concepts, tools, and techniques for driving sales productivity and effectiveness in organisations.

Sales, business development, and marketing professionals must master Dynamics 365 Sales to optimise sales processes and boost revenue generation. Mastery of Dynamics 365 Sales equips them with the tools and strategies needed to streamline workflows, manage leads effectively, and drive sales success in today's competitive business landscape.

This 1-day training by the Knowledge Academy provides delegates with practical skills and knowledge in utilising Dynamics 365 Sales effectively. Through interactive sessions and real-world examples, participants will learn to optimise sales workflows, manage customer relationships, and improve sales performance.

Course Objectives

To understand the core functionalities and features of Dynamics 365 Sales
To learn to manage leads, opportunities, and accounts effectively
To explore sales forecasting and pipeline management in Dynamics 365
To gain insights into sales analytics and reporting capabilities
To prepare for the Microsoft Dynamics 365 Sales Certification Exam

Upon completion, participants will be equipped with the necessary skills and knowledge to drive sales success using Dynamics 365 Sales, contributing to enhanced business performance and customer satisfaction.

What’s included in this Microsoft Dynamics 365 Sales MB210 Course?

World-Class Training Sessions from Experienced Instructors
Digital Delegate Pack

Why choose us

Our Kuala Lumpur venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kuala Lumpur is the capital city of Malaysia. The population of the city is around 1.7 million and the metro area is around 7.2 million making it the most populous city in Malaysia. Kuala Lumpur is home to a number of higher education institutes such as; the University of Kuala Lumpur which is a multi-campus university which was established in 2002 and is home to around 20,500 international and local students. Another university is the Open University Malaysia which is a private university which was established in 2000 and has 37 learning centres throughout Malaysia. The Open University Malaysia has around 100,000 students studying 50 academic programmes.

Address

Menara Darussalam
Level 15
Menara Darussalam
12 Jalan Pinang
50450
Kuala Lumpur

T: +60 1800812339

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Fantastic trainer, went to the effort to understand our specific needs and addressed all our questions

Brian Clark

Microsoft Dynamics 365 Sales Training | Dynamics 365 Customer Engagement in Kuala Lumpur FAQs

What is Microsoft Dynamics 365 Sales MB210?

Microsoft Dynamics 365 Sales MB210 is a certification that focuses on the skills needed to manage and use Dynamics 365 Sales applications.

What does this Microsoft Dynamics 365 Sales MB210 Course entail?

The course covers lead management, opportunity management, sales forecasting, and integrating Dynamics 365 Sales with other applications.

Is this Microsoft Dynamics 365 Sales MB210 Certification worth it?

Yes, this certification enhances your skills in managing sales processes, boosting your career prospects in CRM and sales management.

Does Dynamics 365 Sales MB210 need coding?

Basic coding knowledge is helpful but not required; the course focuses more on configuration and customisation.

Is Microsoft Dynamics in high demand?

Yes, Microsoft Dynamics professionals are in high demand across various industries for their CRM and ERP solutions expertise.

Who can learn Dynamics 365 Sales MB210?

Sales professionals, CRM administrators, and IT professionals interested in enhancing their sales management skills can learn Dynamics 365 Sales MB210.

Which industries need Microsoft Dynamics 365 Sales?

Industries like finance, retail, manufacturing, healthcare, and professional services commonly use Microsoft Dynamics 365 Sales.

What is the salary range in Dynamics 365?

Salaries typically range from £40,000 to £70,000 in Kuala Lumpur per year, depending on location, industry, experience and specific roles.

Is Dynamics 365 Sales MB210 challenging to learn?

The course is moderately challenging; prior experience in sales or CRM systems can ease the learning process.

How long does it take to learn Microsoft Dynamics?

Learning Dynamics 365 Sales MB210 typically takes 2-3 months, depending on the learning pace and prior knowledge.

How do I become a Dynamics 365 Developer?

To become a Dynamics 365 Developer, attend The Knowledge Academy’s Microsoft Dynamics 365 Sales MB210 Course, gain other relevant certifications, hands-on experience, and proficiency in customisation and coding.

How do I start my career in Dynamics 365?

Start by obtaining certifications, gaining practical experience, and networking with professionals in the Dynamics community.

What are the benefits of this Microsoft Dynamics 365 Sales MB210 Course?

Benefits include enhanced sales process management skills, improved job prospects, and the ability to streamline sales operations.

What career opportunities are available after completing the Microsoft Dynamics 365 Sales MB210 Training?

Upon completing this course, career opportunities include roles like Dynamics 365 Consultant, Sales Manager, and CRM Administrator.

Who should attend this course?

Sales professionals, CRM administrators, and IT professionals aiming to enhance their sales management skills should attend this course.

Are there any prerequisites for taking this Microsoft Dynamics 365 Sales MB210 Certification Course?

There are no formal prerequisites for this Microsoft Dynamics 365 Sales MB210 Course. However, a basic understanding of business applications can prove beneficial for delegates.

What are the skills necessary for pursuing this Microsoft Dynamics 365 Sales MB210 Course?

Necessary skills include understanding sales processes, CRM concepts, and basic familiarity with Dynamics 365 applications.

How will this course benefit my career?

The course enhances your sales management skills, increasing your employability and career advancement potential in CRM and sales roles.

How do I register for this course?

To register for this course, please visit The Knowledge Academy’s Microsoft Dynamics 365 Sales MB210 Course page, select your preferred dates from the Dates and Prices section, make the payment and avail the course materials.

What will I learn in this Microsoft Dynamics 365 Sales MB210 Certification Course?

You'll learn about lead management, opportunity management, sales forecasting, and integrating Dynamics 365 Sales with other applications.

What is included in this Microsoft Dynamics 365 Sales Course?

This course comes with a 1-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.

What is the duration of this Microsoft Dynamics 365 Sales MB210 Training?

The duration of this course spans 1 day.

What support is available during this Microsoft Dynamics 365 Sales MB210 Course?

Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

Is this course accredited?

Yes, our MS Dynamics 365 Sales MB210 Course is accredited by Microsoft

Why choose The Knowledge Academy over others?

The Knowledge Academy in Kuala Lumpur is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these courses.

What is the cost/training fees for Retired : Microsoft Dynamics 365 Sales MB210 in Kuala Lumpur?

The training fees for Retired : Microsoft Dynamics 365 Sales MB210in Kuala Lumpur starts from $1795

Which is the best training institute/provider of Retired : Microsoft Dynamics 365 Sales MB210 in Kuala Lumpur?

The Knowledge Academy is the Leading global training provider for Retired : Microsoft Dynamics 365 Sales MB210.

What are the best Microsoft Dynamics 365 Training courses in Kuala Lumpur?

Please see our Microsoft Dynamics 365 Training courses available in Kuala Lumpur

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Best price in the industry

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water