People Management Courses

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Successful People Management and Team Leadership Course Outline

Module 1: Introduction

  • Role of a Leader
  • What Makes a Good Leader?
  • Characteristics of an Effective Team
  • Team Development Stages
  • Assisting Teams Through the Stages of Development

Module: 2 Managing Change

  • Introduction
  • Key Steps for Managing Change
    • Establish a Clear Vision and Strategy
    • Communicate the Change
    • Involve Team Members
    • Provide Support and Training
    • Monitor Progress
    • Celebrate Successes

Module: 3 Motivation and Demotivation

  • Motivation
    • Types of Motivation
    • Theories of Motivation
    • Effects of Motivation
    • Strategies for Increasing Motivation
    • Factors Influencing Motivation
    • Challenges to Maintaining Motivation
  • Demotivation
    • Key Points of Demotivation
  • Other Issues

Module: 4 Effective Communication

  • What is Effective Communication?
  • Types of Effective Communication

Module 5:  Delegation

  • Introduction
  • Several Key Steps
    • Identify Tasks that can be Delegated
    • Select the Right Person for the Task
    • Provide Clear Instructions and Expectations
    • Communicate Effectively
    • Monitor Progress and Provide Feedback
    • Empower the Delegate
    • Evaluate and Learn

Module: 6 Measuring Performance

  • Overview
  • Common Ways to Measure Performance
    • Key Performance Indicators (KPIs)
    • Surveys
    • Performance Appraisals
    • 360-Degree Feedback
    • Productivity Metrics
    • Data Analysis

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Who should attend this Successful People Management and Team Leadership Course?

The Successful People Management and Team Leadership Training Course is intended for individuals who are currently in or preparing to take on roles that involve leading and managing teams. This course can benefit a wide range of professionals, including:

  • Aspiring Leaders
  • Team Leaders
  • Supervisors
  • Project Managers
  • Department Heads
  • Human Resources Managers
  • Frontline Managers

Prerequisites of the Successful People Management and Team Leadership Course

There are no formal prerequisites for this Successful People Management and Team Leadership Training Course.

Successful People Management and Team Leadership Course Overview

Successful People Management and Team Leadership is a vital aspect of effective leadership and organisational management. Understanding how to handle individuals appropriately is the linchpin of good management, enabling leaders to foster team motivation, productivity, and cohesion. This 1-day course offers essential insights and skills for new supervisors and managers to excel in their roles.

Mastering Successful People Management and Team Leadership is crucial for professionals at various career stages. New and experienced managers, team leaders, and aspiring leaders should aim to acquire these skills. Effective people management and leadership form the foundation of organisational success, employee engagement, and career advancement. Mastering these areas can drive remarkable progress in work and work culture.

The Knowledge Academy’s 1-day Leadership Course is designed to equip delegates with practical tools and techniques to excel in their leadership roles. By the end of the training, delegates will gain the expertise needed to motivate team members, enhance performance, address challenges, and cultivate a harmonious and productive work environment. This is one of the most important Leadership Courses as its directly guides managers and leaders to workforce management.

Course Objectives

  • To understand the principles of Successful People Management and Team Leadership
  • To develop the skills necessary to motivate and inspire team members
  • To learn how to effectively manage and enhance individual and team performance
  • To acquire problem-solving techniques for handling various workplace challenges
  • To build strategies for fostering team cohesion and collaboration
  • To apply leadership skills for achieving personal and organisational goals

Upon completion of these courses delegates will benefit by gaining the knowledge and skills required to become effective leaders, capable of motivating and managing their teams, resolving challenges, and achieving both personal and organisational success.

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What’s included in this Successful People Management and Team Leadership Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Successful People Management and Team Leadership Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Workforce Resource Planning Training​ Course Outline

Module 1: Introduction to Workforce Planning

  • What is Workforce Planning?
  • Strategic Planning and Workforce Planning
  • Why do Workforce Planning?
  • Models and Techniques of Workforce Planning

Module 2: Agile Resource Planning

  • What is Agile Resource Planning?
  • Resource Planning in an Agile Environment
  • Agile Resource Planning Process
  • Agile Resource Planning Software
  • Features of Agile Resource Planning Tools

Module 3: Workload Management

  • What is Workload Management?
  • Workload Management Steps
  • How to Build an Effective Workload Management Process?
  • Use a Workload Management Tool to Plan Your Team's Time

Module 4: Effective Planning of Resources

  • Resource Management
  • How to Manage Resources?
  • Performance Management Methodology
  • Principles of Effective Resource
  • Tips for Effective Resource Planning

Module 5: Resource Forecasting for Project Managers

  • Resource Forecasting in Project Management
  • Advantages of Resource Forecasting
  • Factors that Affect Resource Forecasting in Project Management
  • Tips for Resource Forecasting in Project Management

Module 6: Enterprise Resource Planning (ERP) Systems

  • What is Enterprise Resource Planning (ERP)?
  • Types of ERP Systems and ERP Software Deployment Options
  • How Does an ERP System Work?
  • Benefits of Enterprise Resource Planning

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Who should attend this Workforce Resource Planning Training Course?

The Workforce Resource Planning Training Course is designed for professionals who are involved in Workforce Management, Strategic Planning, and Resource Allocation within an organisation. This course can benefit a wide range of professionals, including:

  • Human Resources Managers
  • Project Managers
  • Operations Managers
  • Department Heads
  • Business Analysts
  • Consultants
  • Workforce Planners

Prerequisites of the Workforce Resource Planning Training Course

There are no formal prerequisites for this Workforce Resource Planning Training Course.

Workforce Resource Planning Training Course Overview

Workforce Resource Planning is the key to ensuring that organisations have the right talent in the right place to achieve goals. It involves forecasting, analysing, and bridging workforce supply and demand gaps. This course plays a pivotal role in evaluating staffing needs and cost-effective methods for recruitment and retention, offering individuals a pathway to enhance their organisational skills and unlock numerous career opportunities.

Proficiency in Workforce Resource Planning is vital for professionals in human resources, talent management, and organisational strategy. Those who aim to lead resource management teams, work as workforce planning managers, or pursue roles in analytics and strategic planning, should prioritise mastering this subject.

The Knowledge Academy's 1-day Workforce Resource Planning Training Course empowers delegates with comprehensive insights into efficiently managing workforce resources in an organisation. Delegates will gain in-depth knowledge about workforce planning, labour market dynamics, and aligning organisational strategy with workforce needs.

Course Objectives

  • To understand the fundamentals of Workforce Resource Planning and its significance
  • To evaluate staffing requirements and cost-effective recruitment and retention methods
  • To align organisational strategy with workforce needs
  • To gain expertise in strategic planning and workforce analytics
  • To comprehend workforce segmentation and its role in planning
  • To master the stages of the workforce planning model for effective execution

Upon completing this course, delegates will be well-prepared to excel in roles related to workforce planning and management. They will have the knowledge and skills to contribute to organisational excellence by ensuring that the right talent is available at the right time, ultimately unlocking numerous career opportunities and enhancing their organisational value. Explore The Knowledge Academy’s vast range Management Courses to expand your management expertise.

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What’s included in this Workforce Resource Planning Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Workforce Resource Planning Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Talent Acquisition Training Course Outline

Module 1: Introduction to Talent Acquisition

  • What is Talent Acquisition?
  • Effective Talent Acquisition
  • Tips for Effective Talent Acquisition
  • Talent Acquisition Process
  • Talent Recruitment Trends
  • Pillars of Talent Acquisition
  • Talent Acquisition Vs Recruitment
  • Old Rules Vs New Rules of Talent Acquisition

Module 2: Strategies Tool for New Age Talent Acquisition

  • Create a Charismatic Culture
  • Build a Sticky Culture
  • Build a Social – Media Framework
  • Implement Rising Stars as a Goodwill Builder
  • Communicate Organisation's Career Development Initiatives 
  • Annually Assess Top Performers

Module 3: Implement Talent Acquisition Strategies to Meet Business Needs

  • Skills Required to Ensure Business Objectives are Continuously Met and Review
  • Skills Gap Analysis
  • Develop an Internal Mobility and Succession Plan
  • Plan for Attrition
  • Analyse Company Demographics
  • Determine Gaps and Therefore External Recruitment Needs
  • Develop an External Sourcing Strategy

Module 4: Steps of Talent Acquisition

  • Attract
  • Select
  • Track
  • Interview and Hire
  • On-Board

Module 5: Talent Acquisition Strategies

  • Talent Acquisition Strategy
  • Techniques to Boost Organisation's Talent Acquisition
  • Build a Successful Talent Acquisition Strategy
  • Strategies to Make Talent Acquisition Less Complex

Module 6: Talent Management

  • What is Talent Management?
  • Types and Process of Talent Management
  • Talent Management – Four-Step Approach
  • Talent Gap
  • Methodologies of Talent Management
  • Performance Management

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Who should attend this Talent Acquisition Training?

This Talent Acquisition Course is suitable for any individual who wants to enhance their skills and strategies for selecting and hiring the best candidates for their organisations. This Human Resource Course will benefit the following professionals:

  • Talent Acquisition Specialists
  • Recruiters
  • HR Professionals
  • Employee Relations Officers
  • Talent Managers
  • HR Coordinators
  • Diversity and Inclusion Professionals

Prerequisites of the Talent Acquisition Training

There are no formal prerequisites for this Talent Acquisition Course. However, a basic understanding of HR practices, and some familiarity with recruitment processes, can be beneficial for the delegates.

Talent Acquisition Training Course Overview

Talent Acquisition is the art and science of identifying and securing skilful employees tailored to an organisation's specific needs. It typically falls under the domain of the Human Resources (HR) department and serves as the backbone for ensuring a company's future success, given that the right talent directly impacts business strategies and outcomes.

Mastering the nuances of Talent Acquisition is crucial, as securing the right talent is the linchpin to an organisation's long-term growth and sustainability. By embedding Talent Acquisition proficiency in one's skill set, it paves the way for not just individual career advancement but also significant enhancements in organisational performance and growth.

This 1-day Human Resources Training by the Knowledge Academy delves deep into the world of Talent Acquisition. Under the guidance of our experienced instructors, delegates will be enlightened on topics ranging from talent recruitment trends and skills gap analysis to distinguishing between Talent Acquisition and talent management.

Course Objectives

  • To provide a foundational understanding of Talent Acquisition principles and strategies
  • To equip delegates with the knowledge and skills to leverage the latest talent recruitment trends effectively
  • To guide learners in fostering a company culture that appeals to top talent
  • To enable delegates to conduct comprehensive skills gap analysis to meet talent needs
  • To empower delegates with the ability to create and execute a robust talent acquisition strategy
  • To clarify the distinctions between Talent Acquisition and Talent Management, facilitating informed decision-making

Upon the successful completion of this HR Training Course, delegates will be adept at sculpting successful Talent Acquisition strategies, using tools and techniques to elevate their organisation's talent onboarding processes. Delegates can pursue more of The Knowledge Academy’s Human Resources Courses to expand their skillset.

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What’s included in this Talent Acquisition?

  • World-Class Training Sessions from Experienced Instructors 
  • Talent  Acquisition Training Certificate              
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Performance Appraisal Training Course Outline

Module 1: Introduction to Performance Appraisals

  • Overview of Performance Appraisals
  • Objectives and Advantages of Effective Appraisals
  • Exploring Various Appraisal Techniques

Module 2: Appraisal Preparation Strategies

  • Establishing Clear Appraisal Goals
  • Effective Gathering and Analysis of Performance Data
  • Pre-Appraisal Communication with Team Members
  • Strategic Planning for the Appraisal Process

Module 3: Execution of Appraisals

  • Best Practices for Conducting Appraisal Discussions
  • Techniques for Delivering Constructive and Balanced Feedback
  • Navigating Challenging Conversations
  • Setting Future Goals and Developmental Objectives

Module 4: Advanced Appraisal Techniques

  • Deep Dive into Rating Scales and Their Application
  • Utilising Behaviourally Anchored Rating Scales (BARS)
  • Implementing Critical Incident Technique (CIT)
  • Comparative Appraisal Methods: Forced Ranking and Pairwise Comparison

Module 5: Documentation and Compliance in Appraisals

  • Role of Documentation in Performance Reviews
  • Effective Documentation Techniques
  • Best Practices in Record Keeping and Compliance
  • Ensuring Confidentiality and Adherence to Data Protection Laws

Module 6: Overcoming Appraisal Challenges

  • Identifying and Mitigating Bias in Appraisals
  • Strategies to Address Appraisal System Resistance
  • Managing Disagreements and Facilitating Appeals
  • Correcting and Learning from Appraisal Errors

Module 7: Enhancing Managerial Competence in Appraisals

  • Cultivating Effective Communication Skills for Managers
  • Implementing Performance Coaching and Support
  • Strategies for Recognition and Employee Motivation
  • Conflict Resolution Techniques Specific to Performance Appraisals

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Who Should Attend this Performance Appraisal Training?

This Performance Appraisal Training is designed for anyone who wants to enhance their skills in effectively managing the appraisal process and improving employee performance. However, this training will be beneficial for the following professionals:

  • Human Resources Managers
  • Team Leaders and Supervisors
  • Performance Managers
  • Talent Development Specialists
  • Line Managers
  • Operations Managers
  • HR Consultants

Prerequisites of the Performance Appraisal Training

There are no formal prerequisites for attending this Performance Appraisal Training.

Performance Appraisal Training Course Overview

This Performance Appraisal Training equips delegates with the knowledge and skills needed to conduct effective performance evaluations, providing valuable feedback to employees while fostering a culture of continuous improvement. In today’s competitive business environment, a well-structured performance appraisal process is essential for boosting employee engagement, productivity, and overall organisational success.

Mastery of performance appraisals is crucial for HR professionals, Managers, and Team Leaders responsible for evaluating employee performance. Effective appraisals help identify areas for growth, set clear expectations, and align individual goals with the company’s objectives. Professionals in various sectors, including business, healthcare, and education, will benefit from refining their appraisal skills to drive better results within their teams.

The Knowledge Academy’s 1-day Performance Appraisal Training provides delegates with practical tools and techniques to conduct comprehensive performance reviews. They will learn to set measurable performance goals, deliver constructive feedback, and implement appraisal systems that motivate and inspire employees. By the end of the course, they will be equipped to lead fair and impactful appraisals that support employee development and enhance organisational performance.

Course Objectives

  • Understand the fundamentals of performance appraisal
  • Set clear, measurable goals for employee performance
  • Conduct constructive, balanced performance evaluations
  • Deliver feedback that motivates and drives improvement
  • Implement performance appraisal systems that align with organisational goals
  • Foster a positive, development-focused appraisal culture

Upon completing this Performance Appraisal Training, participants will receive certification, demonstrating their ability to conduct effective appraisals that enhance employee development and contribute to the organisation’s success.

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What’s included in this Performance Appraisal Training? 

  • World-Class Training Sessions from Experienced Instructors   
  • Performance Appraisal Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Talent Management Training Course Outline

Module 1: Talent Management (TM) Strategies

  • Introduction to Talent Management
  • Importance of Talent Management
  • Strategic Talent Management
  • Competency and Performance Management
  • Strategic Planning in Talent Management

Module 2: Demand Forecasting

  • Introduction to Demand Forecasting
  • Forecasting Techniques in Talent Management
  • Advanced Forecasting Methods

Module 3: Talent Management Analytics

  • Key Talent Management Metrics
  • Human Capital Readiness Index
  • 9-Box Model
  • Assessment Centers and Techniques
  • Measuring and Evaluating Performance
  • Enhancing Human Capital

Module 4: Succession Planning

  • Introduction to Succession Planning
  • Creating a Succession Plan
  • Individual Development Plans (IDP)

Module 5: Talent Management Programmes

 

  • Integrating Talent Management with HR
  • ROI in Talent Management
  • Practical Applications of Talent Management

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Who should attend this Talent Management Training Course?

This Talent Management Certification is ideal for professionals looking to enhance their Talent Management skills and advance their careers. This includes individuals from various industries seeking to improve their ability to manage and develop talent effectively. It is particularly beneficial for the following professionals:

  • Aspiring HR Managers
  • Current HR Managers
  • Talent Acquisition Specialists
  • Learning and Development Managers
  • Team Leaders
  • Operations Managers
  • Organisational Development Consultants

Prerequisites of the Talent Management Training Course

There are formal prerequisites for this Talent Management Course, but having some background in HR, management, or related fields can be beneficial.

Talent Management Training Course Overview

Talent Management is a vital discipline that ensures organisations attract, develop, and retain top talent. With increasing competition and evolving workplace dynamics, the demand for skilled Talent Managers is higher than ever. The Talent Management Course provides the essential knowledge and skills to effectively manage talent across any organisation, making it a valuable asset for any professional aiming to excel in this field.

Mastering Talent Management is crucial for fostering a productive and engaged workforce, driving organisational success, and achieving strategic business goals. Professionals such as aspiring HR Managers, current HR Managers, Talent Acquisition Specialists, Learning and Development Managers, Team Leaders, Operations Managers, Organisational Development Consultants, and Business Managers should aim to master these skills.

This 3-day Talent Management Course by The Knowledge Academy offers intensive training that covers key Talent Management principles and practices. Delegates will learn to apply best practices, manage talent lifecycles, and use Talent Management tools effectively. The training will be conducted by our team of highly experienced instructors.

Course Objectives

  • To understand the fundamental principles of Talent Management
  • To apply Talent Management methodologies and tools effectively
  • To develop skills for managing talent lifecycles from acquisition to retention
  • To enhance capabilities in employee engagement and performance management
  • To prepare for implementing robust Talent Management strategies

Upon completion of this Talent Management Certification Course, delegates will have a solid understanding of Talent Management principles and practical skills to manage talent efficiently. They will be well-prepared to implement effective Talent Management strategies, significantly enhancing their professional credentials and career prospects in Talent Management.

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What’s included in this Talent Management Training Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Talent Management Certificate
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +60 1800812339 or Enquire.

People Management Courses FAQs

People Management is a subset of human resources management. People management is defined as a practice of recruiting, engaging, and retaining people to optimise their talent and maximise the productivity.
People Management Courses equip professionals with essential skills in leadership, conflict resolution and performance management. Benefit from the insights into employee motivation and engagement strategies, development of performance management and staff management strategies.
If you are looking to kickstart your career in People Management, you can start off with our Talent Acquisition Training. And if you are a seasoned professional looking to add more skills to your belt, you can go with Workforce Resource Planning Training.
The prerequisites for the People Management Courses are based on the course specifications and the target group of professionals it serves. Check the respective course page of the course that you are planning to take to know about its prerequisites.
The course is suitable for delegates working as HR, Hiring Managers, Talent Acquisition Managers, Learning and Development Managers, Organisational Development Consultants and Team Leaders.
The courses cover a lot of essential topics like Talent Management Strategies, Managerial Competence during Appraisals, Performance Appraisals, Talent Gap, Performance Management, Effective Planning of Resources etc.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
The main industries that benefit are Talent Management Agencies, Human Resource Agencies, Workforce Planning Agencies, Project Management and People Management Agencies.
You will learn skills like Talent Acquisition, Talent Management, Internal Learning and Development, Individual Development Plans, 9-Box Model among others.
Post completion of this course you can apply for job roles like HR Manager, Talent Manager, Talent Acquisition Specialist, Workforce Planner etc.
While People Management focuses on individual employee development and engagement, HRM encompasses a broader range of activities, including strategic alignment and compliance
The assessment type is based on the individual courses. You can check the individual course page for more information.
The Knowledge Academy in Malaysia stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The Knowledge Academy is the Leading global training provider for People Management Courses.
The training fees for People Management Courses in Malaysia starts from $1295
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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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