Course information

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

  • Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
    • Licensing (Smart, Flex)
    • Sizing
    • Bandwidth
    • High Availability
    • Disaster Recovery
    • Dial Plan
    • Security (Certificates, SRTP, TLS)
    • QoS
  • Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
  • Configure these Network Components to Support Cisco Collaboration Solutions
    • DHCP
    • NTP
    • CDP
    • LLDP
    • LDAP
    • TFTP
    • Certificates
  • Troubleshoot these Network Components in a Cisco Collaboration Solution
    • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
    • NTP
    • LDAP Integration on Cisco UCM
  • Explain these Components to Support Cisco Collaboration Solutions
    • SNMP
    • DNS
    • Directory Connector
  • Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

  • Troubleshoot these Elements of a SIP Conversation
    • Call Set Up and Tear Down
    • SDP
    • DTMF
  • Identify the Collaboration Codecs for a Given Scenario
  • Deploy SIP Endpoints
    • Manual
    • Self-Provisioning
    • Bulk Administration Tool (BAT)
    • Onboarding Cloud Devices
    • Device Onboarding Via Activation Codes (MRA/On-Premises)
  • Troubleshoot SIP Endpoints
  • Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateway and Media Resources

  • Configure Voice Gateway Elements
    • DTMF
    • Voice Translation Rules and Profiles
    • Codec Preference List
    • Dial Peers
  • Troubleshoot ISDN PRI/BRI
  • Identify the Appropriate IOS XE Media Resources
  • Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

  • Describe the Cisco UCM Digit Analysis Process
  • Implement Toll Fraud Prevention on Cisco UCM
  • Configure Globalised Call Routing in Cisco UCM
    • Route Patterns (Traditional and +E.164)
    • Translation Patterns
    • Standard Local Route Group
    • Transforms
    • SIP Route Patterns
  • Describe Mobile and Remote Access (MRA)
  • Describe Webex Calling Dial Plan Features
    • Locations and Numbers
    • Outgoing and Incoming Permissions
    • Transfer and Forwarding Restrictions

Module 5: QoS

  • Describe Problems that can Lead to Poor Voice and Video Quality
    • Latency
    • Jitter
    • Packet Loss
    • Bandwidth
  • Describe the QoS Requirements for Voice and Video
  • Describe the Class Models for Providing QoS on a Network
    • 4/5 Class Model
    • 8 Class Model
    • QoS Baseline Model
  • Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
    • EF
    • AF41
    • AF42
    • CS3
    • CS4
  • Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
  • Describe and Determine Location-Based CAC Bandwidth Requirements
  • Configure LLQ
    • Class Map
    • Policy Map
    • Service Policy

Module 6: Collaboration Applications

  • Configure Cisco Unity Connection Mailbox and MWI
  • Configure Cisco Unity Connection SIP Integration Options to Call Control
  • Describe Cisco Unity Connection Call Handlers
  • Deploy Webex App

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Who should attend this CCNP Collaboration Training Course?

The CCNP Collaboration Certification Course is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

  • Network Engineers
  • Systems Engineers
  • Network Administrators
  • IP Network Engineers
  • Cisco Technology Specialists
  • Collaboration Engineers
  • Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.

CCNP Collaboration Training Course Overview

This CCNP Course is an essential course designed to empower professionals with the expertise required to excel in the field of network collaboration. In an era where seamless communication and collaboration are pivotal, this course is of paramount importance. With an emphasis on real-world applications and hands-on experience, it equips delegates with the knowledge and skills to manage, implement, and troubleshoot complex collaboration solutions.

Proficiency in CCNP Collaboration is crucial for IT professionals looking to elevate their careers, especially those working in roles involving the design, implementation, and support of collaboration networks. Individuals who have attained their CCNA Certification can greatly benefit from this course, as it builds upon the foundational knowledge acquired in the CCNA Course, enabling them to reach the next level of expertise.

This intensive 4-day CCNP Collaboration Certification Training empowers delegates with practical insights and hands-on experience in Cisco collaboration technologies. Delegates will learn to configure, manage, and troubleshoot collaboration solutions, ensuring their organisations have reliable communication systems. The course blends theoretical understanding with practical application, making it a comprehensive learning experience.

Course Objectives

  • To learn the principles and elements of Cisco Collaboration Solutions design
  • To configure network components and troubleshoot Cisco Collaboration Solutions
  • To deploy SIP endpoints and troubleshoot SIP conversations in collaboration scenarios
  • To configure Cisco IOS XE gateway elements and identify appropriate media resources
  • To implement toll fraud prevention and globalised call routing in Cisco UCM
  • To describe QoS requirements and configure Quality of Service mechanisms
  • To configure Cisco Unity Connection and deploy WebEx applications efficiently

After completing this CCNA Training, professionals will be well-equipped to design, implement, and support advanced collaboration solutions, enhancing their career prospects and contributing significantly to the success of their organisations. This course opens doors to more advanced CCNA Training, allowing delegates to continue their journey of professional development and specialisation in the dynamic field of collaboration technologies.

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What’s included in this CCNP Collaboration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Collaboration Certificate
  • Digital Delegate Pack

Why choose us

Our Maputo venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Maputo is the capital and biggest city in Mozambique. It has an estimated population of around 1.8 million people. The unemployment rate in Mozambique has been decreasing in recent years. In the period between 2005 and 2007 it went from 18.7 percent to 17 percent. 18.7 was a national all-time high for their unemployment rate and 17 percent is a record low. Space in Mozambican universities is extremely limited; thus most pupils who complete pre-university school do not immediately proceed on to university studies. Maputo is home to the Eduardo Mondlane University which was founded in 1962. It has around 30,000 students enrolled in one year.

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Address

Rua do Desportista
Maputo
Mozambique

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNA Training | CCNP Collaboration Training Course in Maputo. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Maputo, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Maputo. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CCNA Training | CCNP Collaboration Training Course in Maputo sessions.

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

CCNA Training | CCNP Collaboration Training Course in Maputo FAQs

Cisco CCNP Collaboration is an advanced certification that focuses on implementing and troubleshooting collaboration technologies, such as voice, video, messaging, and conferencing, for medium to large-scale networks.
Taking the CCNP Collaboration course enhances skills in configuring and troubleshooting collaboration solutions, boosts career prospects in networking, and provides expertise in managing complex communication systems for businesses.
CCNP Certification is more advanced than CCNA, focusing on deeper technical knowledge and skills for network professionals. CCNA is ideal for beginners, while CCNP suits those seeking specialised expertise in networking.
CCNP Collaboration training is worth it for professionals seeking to specialise in advanced collaboration technologies. It enhances career prospects, improves technical expertise, and increases opportunities for roles in network management and engineering.
The CCNP Collaboration course enhances skills by providing in-depth knowledge of collaboration technologies, including voice, video, and messaging systems. It helps professionals develop expertise in troubleshooting and optimising network communications for businesses.
There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.
This Cisco CCNP Collaboration Training takes 4 Days to complete during which delegates participate in intensive learning sessions that cover various course topics.
The CCNP Collaboration Certification training is ideal for network engineers, collaboration engineers, and IT professionals seeking to specialise in implementing, configuring, and troubleshooting collaboration technologies in complex network environments.
Yes, prior experience in networking is recommended before registering in the CCNP Collaboration certification. It is ideal for individuals who have completed the CCNA certification or have equivalent networking knowledge and experience.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the CCNP Collaboration Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this CCNP Collaboration Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The Knowledge Academy provides flexible self-paced training for this CCNP Collaboration Training. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
Through the CCNP Collaboration certification, learners acquire practical skills in configuring and troubleshooting advanced collaboration solutions, including voice, video, and messaging systems, as well as optimising network performance for seamless communication.
The CCNA Collaboration certification requires passing two exams: a core exam covering networking fundamentals and collaboration technologies, and a concentration exam focusing on specific collaboration tools, such as voice, video, and messaging systems.
After completing the CCNP Collaboration certification, career options include roles such as Collaboration Engineer, Network Engineer, VoIP Engineer, Unified Communications Specialist, and IT Consultant, all focusing on advanced network collaboration technologies.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The Knowledge Academy in Maputo stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for CCNP Collaboration Training Coursein Maputo starts from $4395
The Knowledge Academy is the Leading global training provider for CCNP Collaboration Training Course.
Please see our CCNA Training courses available in Maputo
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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