Complete ITIL 4 Managing Professional (MP) Certification Path

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Complete ITIL 4 Managing Professional (MP) certification Path

Maputo

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Course information

Complete ITIL 4 Managing Professional (MP) Certification Path Course Outlines

Within this bundle you are required to take the following courses:

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams, and workflows.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

Who should attend this Complete ITIL 4 Managing Professional (MP) Certification Path Course?

The Complete ITIL 4 Managing Professional (MP) Certification Path Course is suitable for anyone looking to deepen their understanding of IT Service Management's best practices as defined by ITIL 4 and those aiming for advanced ITIL 4 Certifications.

A few of the professionals who will benefit from this ITIL Certification are:

IT Service Managers and Practitioners
IT Architects and Planners
Service Delivery Professionals
IT Consultants
Quality and Process Engineers
IT Auditors
Project Managers

Prerequisites of the Complete ITIL 4 Managing Professional (MP) Certification Path Course

To undertake the ITIL 4 Managing Professional (MP) Certification Path Course, candidates typically need an ITIL 4 Foundation Certification. Additionally, experience in IT Service Management or a related field is advantageous but not mandatory.

Complete ITIL 4 Managing Professional (MP) Certification Course Overview

ITIL (Information Technology Infrastructure Library) is a globally recognised framework that sets best practices for IT service management, offering a structured approach to effectively plan, design, deliver, and manage IT services. ITIL is essential for optimising IT service delivery, aligning IT with business objectives, and enhancing overall service quality, reliability, and efficiency. ITIL Certification enables organisations to utilise tools to streamline IT operations, improve service performance, and enhance customer satisfaction.

By pursuing this ITIL Certification, individuals will gain comprehensive knowledge of ITIL principles and methodologies, enabling them to significantly contribute to their organisation's IT service improvement initiatives. Attaining knowledge from this ITIL Certification will open doors to career advancement, paving the way for leadership roles and increased opportunities for professional development.

In this Complete ITIL® 4 Managing Professional (MP) Certification Path Training Course, delegates will learn the fundamental concepts, terminology, and practices of ITIL. They will also learn how to create, deliver, and support' services by mastering service design, development, and deployment. Delegates will also learn about stakeholder value concepts and high-velocity IT procedures. They will acquire Direct, Plan and Improve strategic skills to align IT services with business goals and drive continuous improvement. This ITIL Certification will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

To comprehend the value of ITIL in modern IT service management
To develop expertise in creating, testing, and delivering IT services
To align IT services with customer needs and business outcomes
To explore rapid IT service delivery, digital transformation, and automation
To drive organisational growth and value through effective IT governance
To enhance skills in service operation, incident management, and service desk

After attending this Complete ITIL® 4 Managing Professional (MP) Certification Path Course, delegates will be able to create, deliver, and support IT services, ensuring operational excellence and customer satisfaction. They will also be able to direct, plan, and improve IT service management, enhancing governance, risk management, and continuous improvement strategies.

What’s included in the Complete ITIL 4 Managing Professional (MP) Certification Path Course?

World-class training from Experienced Instructors
Complete ITIL 4 Managing Professional (MP) Certification Path Certificate
Digital Delegate Pack

Why choose us

Our Maputo venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Maputo is the capital and biggest city in Mozambique. It has an estimated population of around 1.8 million people. The unemployment rate in Mozambique has been decreasing in recent years. In the period between 2005 and 2007 it went from 18.7 percent to 17 percent. 18.7 was a national all-time high for their unemployment rate and 17 percent is a record low. Space in Mozambican universities is extremely limited; thus most pupils who complete pre-university school do not immediately proceed on to university studies. Maputo is home to the Eduardo Mondlane University which was founded in 1962. It has around 30,000 students enrolled in one year.

Address

Rua do Desportista
Maputo
Mozambique

T: +44 1344 203 999

Ways to take this course

Onsite

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Complete ITIL 4 Managing Professional (MP) Certification Path. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Complete ITIL 4 Managing Professional (MP) Certification Path, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Complete ITIL 4 Managing Professional (MP) Certification Path. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Complete ITIL 4 Managing Professional (MP) Certification Path sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Complete ITIL 4 Managing Professional (MP) Certification Path FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

What are the pre-requisites?

There are no formal prerequisites. However, you must take the ITIL Foundation Certification first to be able to achieve the full certification.

Who should attend this course?

ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments.

What is the duration of this course?

This bundle will last a total of 10 days which will be determined by the individual course schedules.

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts.

What is the cost/training fees for Complete ITIL 4 Managing Professional (MP) certification Path in Maputo?

The training fees for Complete ITIL 4 Managing Professional (MP) certification Pathin Maputo starts from $12995

Which is the best training institute/provider of Complete ITIL 4 Managing Professional (MP) certification Path in Maputo?

The Knowledge Academy is the Leading global training provider for Complete ITIL 4 Managing Professional (MP) certification Path.

What are the best ITIL® Certification Training courses in Maputo?

Please see our ITIL® Certification Training courses available in Maputo

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on ITIL® Certification Training?

What is ITIL®?

History of ITIL®

Who is ITIL® for?

ITIL® Exams

How to book an ITIL® course

ITIL® Methodology

ITIL® Models

ITIL® Courses

Exam results and what if I fail my ITIL® exams?

What organisations use ITIL®?

How to add ITIL® to your LinkedIn

ITIL® Jobs

What Manuals are available for ITIL®?

ITIL® Books

How to add ITIL® to your CV

Benefits of ITIL® for Individuals

Benefits of ITIL® for Businesses

ITIL® Case Studies

ITIL® Careers

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