Microsoft Dynamics 365 Fundamentals (ERP) MB920 Overview
Microsoft Dynamics 365 Fundamentals MB920 Course Outline
Within this Microsoft training course, you will learn the following modules:
Module 1: Describe the Finance and Operations Apps
- Introduction
- Describe Enterprise Resource Planning (ERP)
- Describe Finance and Operations Apps Use Cases
- Describe the Finance and Operations Apps User Interfaces
- Exercise: Navigate the Finance and Operations Apps
Module 2: Describe Reporting and Integration Capabilities in Finance and Operations Apps
- Introduction
- Describe Reporting Options
- Describe How to Use Power BI to Analyse Data
- Describe Options for Manipulating Data from Finance and Operations Apps Within Excel
- Describe Microsoft Office 365 Integration Capabilities
- Exercise: Excel Integration
- Describe Options for Integrating Finance and Operations Apps with Microsoft Power Platform
- Explore Business Events Integration Capabilities
Module 3: Describe Dynamics 365 Finance Core Capabilities
- Introduction
- Describe Finance Capabilities and Features
- Describe Organisation and Legal Entities
- Describe Number Sequence Functionality
- Describe Tax Capabilities
- Describe Cost Accounting Concepts
Module 4: Describe the General Ledger in Dynamics 365 Finance
- Introduction
- Describe the Chart of Accounts Functionality
- Describe Financial Dimensions and Dimension Set Concepts
- Describe Periodic Financial Processes
- Describe Journaling Concepts
- Exercise: Create a Main Account
Module 5: Describe Accounts Payable and Accounts Receivable in Dynamics 365 Finance
- Introduction
- Describe Core Accounts Payable Components
- Describe Vendor Payments and Settlements
- Describe Core Accounts Receivable Components
- Describe Credit and Collection Processes
- Describe Revenue Recognition
Module 6: Explore Expense Management, Fixed Asset Management, and Budgeting in Dynamics 365 Finance
- Introduction
- Describe Cash and Bank Management Concepts
- Describe Expense Management
- Describe Fixed Asset Management
- Describe Budgeting Capabilities
Module 7: Describe the General Capabilities of Dynamics 365 Supply Chain Management
- Introduction
- Describe Supply Chain Management Capabilities and Features
- Describe Product Master Records, Product Variants, and Product Dimensions
- Exercise: Create a Product
- Describe Pricing and Discounts in Relation to Trade Agreements
- Describe the Procure-To-Pay Process
- Exercise: Create A Purchase Order
- Describe the Order-To-Cash Process
Module 8: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management
- Introduction
- Describe Costing Methods
- Describe Item Arrival Journals and Cross-Docking
- Describe Inventory Reservations, Picking and Packing, Replenishment, and Shipments
- Describe Inventory Counting and Inventory On-Hand Concepts
- Describe Quality Management Capabilities
- Describe Use Cases for Warehouse Management Systems (WMS)
- Describe Use Cases for Transportation Management Systems
Module 9: Describe Manufacturing Strategies in Dynamics 365 Supply Chain Management
- Introduction
- Describe Manufacturing Types
- Describe Manufacturing Strategies
- Describe the Production Elements of a Production Process
- Describe Item Tracking and Tracing Processes
- Describe Manufacturing Execution
- Describe Master Planning and Planning Optimisation
- Exercise: Create a Production Order
Module 10: Describe Dynamics 365 Commerce Capabilities
- Introduction
- Describe Commerce Core Capabilities
- Describe Commerce Channels
- Describe Channel Management Concepts
- Describe Distributed Order Management (DOM)
- Describe Pricing and Discounts
- Describe Product Hierarchies and Assortments
- Exercise: Create a Product Assortment
- Explore Store Commerce
- Describe E-Commerce Capabilities
Module 11: Describe Dynamics 365 Commerce Clienteling Capabilities and Dynamics 365 Fraud Protection
- Introduction
- Describe Loyalty Programs
- Describe How to Create Personalised Customer Experiences by Using Clienteling
- Describe Fraud Protection
Module 12: Describe Dynamics 365 Human Resources Core Capabilities
- Introduction
- Describe Use Cases of Dynamics 365 Human Resources
- Describe Workers and Positions
- Describe the Hire-To-Retire Process
- Describe Compensation and Benefits Capabilities
- Describe Leave and Absence Capabilities
- Describe Compliance Features
Module 13: Describe Personnel Management Capabilities in Dynamics 365 Human Resources
- Introduction
- Describe Self-Service Capabilities
- Describe Employee Training and Certification Features
- Describe Performance Management Capabilities
Module 14: Identify Project Life Cycle Management Capabilities in Dynamics 365 Project Operations
- Introduction
- Describe Dynamics 365 Project Operations Capabilities
- Describe Project-Based Services and Project Types
- Describe How Project Operations Supports Different Industries
- Describe the Project Life Cycle
- Describe Project Sales Capabilities
- Describe Project Purchase Orders
- Describe Project Contract Capabilities
- Describe Project Pricing Capabilities
Module 15: Describe the Project Planning and Execution Capabilities of Dynamics 365 Project Operations
- Introduction
- Describe Project Planning
- Describe Project Scheduling and Resourcing
- Describe Work Breakdown Structures
- Describe Project Invoicing
- Describe Project Cost Tracking
- Describe Project Budget Capabilities
Who should attend this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?
The Microsoft Dynamics 365 Fundamental MB920 Course is designed to provide professionals with a foundational understanding of the core concepts and capabilities of Microsoft Dynamics 365 for Enterprise Resource Planning (ERP). Below are some professionals who can have benefits from this course:
- Business Analysts
- ERP Implementation Consultants
- Decision-makers
- Project Managers
- Operations Managers
- IT Managers
- Technical Project Managers
- Consultants
Prerequisites of the Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course
There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course. However, a basic understanding of financial principles, business operations, and cloud computing can be advantageous.
Microsoft Dynamics 365 Fundamentals MB920 Course Overview
The Microsoft Dynamics 365 Fundamentals MB920 Course offers a comprehensive overview of Dynamics 365, a vital platform for business management and customer relationship management. It covers essential concepts, features, and functionalities, highlighting its relevance in modern enterprises.
Professionals across sales, marketing, customer service, and IT sectors must pursue Dynamics 365 Certification for a competitive edge and career advancement. It equips them with sought-after skills in modern business management, ensuring they remain relevant and valuable in today's dynamic job market.
This 1-day training by the Knowledge Academy provides delegates with practical knowledge and hands-on experience in utilising Dynamics 365 effectively. Through interactive sessions and real-world examples, participants will gain valuable insights into leveraging Dynamics 365 to streamline business processes and improve customer engagement.
Course Objectives
- To understand the fundamental concepts and architecture of Dynamics 365
- To explore the various modules and applications available in Dynamics 365
- To learn to navigate the Dynamics 365 interface and perform basic tasks
- To gain insights into best practices for implementing and customising Dynamics 365
- To prepare for the Microsoft Dynamics 365 Fundamentals Certification exam
Upon completion, delegates will be equipped with the necessary skills and knowledge to leverage Dynamics 365 effectively within their organisations. This will allow them to drive productivity and achieving business goals within their working space.
What’s included in this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?
- World-Class Training Sessions from Experienced Instructors
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Dynamics 365 Fundamentals (ERP) MB920. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
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Unlock your potential with The Knowledge Academy's Microsoft Dynamics 365 Fundamentals (ERP) MB920, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Microsoft Dynamics 365 Fundamentals (ERP) MB920. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft Dynamics 365 Fundamentals (ERP) MB920 sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
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Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
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Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Microsoft Dynamics 365 Fundamentals (ERP) MB920 at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
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Team building opportunity
Our Microsoft Dynamics 365 Fundamentals (ERP) MB920 offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
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The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Extremely knowledgeable and friendly trainer, who was very interactive and interested in increasing teh candidates knowledge
Steve Harley
Microsoft Dynamics 365 Fundamentals (ERP) MB920 FAQs
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Microsoft Dynamics 365 Training
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
Microsoft Dynamics 365 Fundamentals (ERP) MB920 in Mozambique
Microsoft Dynamics 365 - Fundamentals Certification
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