CMI Level 5 NVQ Diploma in Management and Leadership Overview

CMI Level 5 NVQ Diploma in Management and Leadership Course Outline

Our CMI Level 5 NVQ Diploma in Management and Leadership Training Course is thoughtfully structured to meet the 237 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 205 hours of interactive e-learning content.

Qualification Level: Diploma

Total Credit Value: 53

M&L 45: Contribute to the development of a strategic plan

CV - 5

The below-mentioned topics will be delivered by our professional instructors in the online instructor-led training.

Module 1: Principles of Strategic Planning

  • Strategic Planning Models
  • Advantages and Limitations of a Range of Analytical Techniques
  • Range of Perspectives of and Approaches to Business Strategy

Module 2: Analyse the Factors Affecting the Development of Strategic Plans

  • Development of Strategic Plans
  • Market Factors
  • Application of Scanning Tools

Module 3: Make a Contribution to a Strategic Plan

  • Relationship between Strategic Intentions, Strategic Choice and Strategy Formulation
  • Strategic Objectives and Resource Constraints
  • Impact of a Proposed Strategy on a Business

M&L 49: Design Business Processes

CV - 5

Module 1: Understand Techniques and Tools

  • Principles of Business Change and Process Re-Engineering
  • Evaluate Workflow Patterns and Usability Testing
  • Assess Various Modelling Tools
  • Identify Factors Affecting Business Process Effectiveness

Module 2: Develop Business Processes

  • Assess Potential for Process Improvement and Constraints
  • Generate Ideas Aligned with Business Needs
  • Test Proposed Processes using Modelling Exercises
  • Evaluate Proposed Process Feasibility against Criteria
  • Identify Overlaps between New and Existing Processes
  • Resolve Conflicts between Current and Proposed Processes
  • Follow Organisational, Legal, and Ethical Guidelines in Development

Module 3: Evaluate the Effectiveness of Business Processes

  • Use Appropriate Techniques to Analyse Process Information
  • Assess the Cost-Benefit of Processes
  • Justify Recommendations for Process Changes with Evidence

M&L 50: Manage Strategic Change

CV - 7

Module 1: Management and Evaluation of Change

  • Evaluate Various Change Management Models for Different Structures
  • Analyse Stakeholder Mapping for Managing and Evaluating Change
  • Assess Techniques for Evaluating Change
  • Evaluate Links between Change Management, Continuity, and Crisis Management

Module 2: Plan for Strategic Change

  • Assess Reasons, Scope, and Risks of required Change
  • Evaluate Internal and External Influences on Change
  • Analyse Ethical Considerations of Change
  • Identify and Justify Alternative Strategies for Desired Change
  • Develop a SMART Objectives Plan and Resource Allocation
  • Create a Stakeholder Engagement Plan Addressing Needs and Concerns
  • Specify Mechanisms for Managing Risks and Meeting Strategic Goals

Module 3: Manage Strategic Change

  • Allocate Resources and Responsibilities as per the Plan
  • Ensure the Change Plan Aligns with Organisational Values and Procedures
  • Protect Operational Plans from Disruption during Change Implementation
  • Consider Ongoing Stakeholder Commitment and its Impact
  • Manage Friction between Stakeholders' needs per the Change Plan

Module 4: Evaluate Strategic Change

  • Set Evaluation Criteria to Measure Change Effects
  • Use Appropriate Tools and Techniques for Evaluation
  • Evaluate Successful and Unsuccessful Aspects of the Change
  • Justify Recommendations with evidence
  • Identify Implications for Knowledge Management Systems

M&L 26: Prove Leadership and Management

CV - 5

Module 1: Principles Supporting Leadership and Management

  • Apply Leadership and Management Theories Effectively
  • Assess how Organisational Culture Influences Leadership and Management
  • Evaluate the Impact of Organisational Structure on Leadership Styles
  • Apply Motivation Theories in Leadership Practices
  • Evaluate the Importance of Stakeholder Engagement in Leadership
  • Assess Leadership Styles' Fit with Organisational Culture

Module 2: Engage and Inspire Stakeholders and Colleagues

  • Demonstrate Commitment to Organisational Goals and Values
  • Identify Stakeholders and Their Interests
  • Ensure Stakeholders understand their role in Achieving Objectives
  • Gain Trust and Support through Exemplary Behaviour
  • Maintain Morale during Challenging Times
  • Secure Ongoing Commitment from Stakeholders

Module 3: Deliver Results

  • Optimise Resources and Expertise through Effective Planning
  • Delegate Tasks while Meeting Targets
  • Empower Individuals to Make Decisions within Set Boundaries
  • Adapt Plans and Resources to Changing Circumstances

M&L 54: Manage Strategic Marketing Activities

CV - 7

Module 1: Understand the Strategic Management of Marketing Activities

  • Analyse Key Concepts in Strategic Marketing
  • Assess the Impact of Strategic Marketing on a Business
  • Evaluate the Relationship between Marketing and Other Functions
  • Analyse Planning Principles for Developing a Marketing Strategy
  • Analyse Tools for Evaluating a Strategic Marketing Plan
  • Explain the Pros and Cons of Various Marketing Strategies

Module 2: Be Able to Evaluate a Market

  • Evaluate Markets Against Strategic Criteria
  • Identify Key Features of Offerings by Evaluating Competitors

Module 3: Be Able to Develop a Marketing Communications Strategy and Plan

  • Evaluate Marketing Communications Frameworks
  • Define Marketing Messages Aligned with Strategic Goals
  • Specify Media to Effectively Reach Target Customers
  • Integrate Marketing Communications into Operations

Module 4: Be Able to Manage Strategic Marketing Activities

  • Set Pricing Strategies aligned with Organisational Goals
  • Manage Implementation of Marketing Strategies and Plans
  • Monitor Performance against Success Criteria
  • Adapt Strategies based on Feedback or Changing Conditions

M&L 40: Manage a project

CV- 7

Module 1: Understand the Management of a Project

  • Explain how to Conduct a Cost-Benefit Analysis
  • Evaluate Risk Analysis Techniques
  • Assess Project Planning and Management Tools
  • Evaluate the Impact of Changes on Project Scope, Schedule, and Resources
  • Analyse Project Governance Requirements

Module 2: Be Able to Plan a Project

  • Analyse Project Alignment with Organisational Goals
  • Agree on Project Objectives and Scope with Stakeholders
  • Assess Interdependencies and Risks
  • Develop a Project Plan with SMART Objectives and KPIs
  • Create Targeted Risk Management Plans
  • Apply Project Lifecycle Approaches

Module 3: Be Able to Manage a Project

  • Allocate Resources According to the Project Plan
  • Brief Team Members on Roles and Responsibilities
  • Implement Plans within Budget and Timelines
  • Communicate Plan Requirements to Affected Parties
  • Revise Plans Based on Changing Circumstances
  • Keep Stakeholders Informed of Developments
  • Complete Close-Out Actions as per the Project Plan
  • Adhere to Organisational Policies and Legal Requirements

Module 4: Be Able to Evaluate the Effectiveness of a Project

  • Conduct periodic reviews using various sources
  • Evaluate the effectiveness of managing project knowledge
  • Report on the effectiveness of project plans

M&L 64: Lead the development of a knowledge management strategy

CV – 7

Module 1: Understand the Principles Underpinning Knowledge Management

  • Analyse the value of knowledge management
  • Evaluate pros and cons of knowledge management models
  • Assess staff's role in developing a knowledge strategy
  • View knowledge management as a strategic asset
  • Characterise various knowledge management approaches
  • Analyse frameworks, dimensions, and strategies in knowledge management
  • Analyse the role of technology in managing knowledge

Module 2: Be Able to Develop a Knowledge Management Strategy

  • Identify opportunities for knowledge creation and sharing
  • Ensure the strategy addresses critical knowledge and risks
  • Ensure the strategy aligns with organisational needs and environment
  • Set standards and protocols for knowledge creation and protection

Module 3: Be Able to Manage Knowledge

  • Implement systems to protect intellectual property
  • Evaluate current systems for meeting information and knowledge needs
  • Select technologies and suppliers that meet future needs within security limits

Module 4: Be Able to Promote Knowledge Management

  • Encourage managers to model knowledge management practices
  • Use appropriate communication methods for the organisation

M&L 28: Encourage learning and development

CV - 3

Module 1: Understand the Principles of Learning and Development

  • Assess the role of CPD in meeting current and future learning needs
  • Analyse pros and cons of various learning methods
  • Explain how to identify individual learning need
  • Evaluate self-reflection’s role in learning and development

Module 2: Be Able to Support Individuals’ Learning and Development

  • Promote the benefits of learning in your area
  • Support individuals in identifying learning needs from various sources
  • Agree on learning activities within budget and business needs
  • Summarise learning objectives and plans in a personal development plan
  • Create an environment that fosters learning
  • Provide opportunities to apply new skills in the workplace

Module 3: Be Able to Evaluate Individuals’ Learning and Development

  • Analyse performance and development information from various sources
  • Evaluate the effectiveness of different learning methods
  • Agree on revisions to personal development plans

CS 34: Manage customer service operations

CV – 7

Module 1: Understand the Management of Customer Service Operations

  • Explain the basis for resource allocation.
  • Assess methods for monitoring customer service.
  • Explain strategies for seamless customer service.
  • Describe techniques for problem-solving.
  • Evaluate sources of customer performance data.
  • Analyse techniques to identify patterns in customer behaviour.
  • Analyse potential improvements to customer service operations.

Module 2: Be Able to Plan Customer Service Operations

  • Define service offers to meet customer expectations.
  • Develop sustainable customer service plans.
  • Create contingencies for identified risks.
  • Specify targets, KPIs, and monitoring arrangements.
  • Communicate objectives, standards, and procedures to staff.

Module 3: Be Able to Manage Customer Service Operations

  • Allocate resources based on priorities.
  • Keep staff informed of service and best practice updates.
  • Maintain positive staff relationships.
  • Monitor activities per plan.
  • Manage deviations and service failures with contingency plans.
  • Use feedback to make service improvements.
  • Take action to enhance customer service performance.

Module 4: Be Able to Prepare Staff for the Delivery of Customer Service

  • Ensure staff understand the vision, objectives, and standards.
  • Provide training and support for service delivery.
  • Communicate roles and work plans aligned with delivery plans.

Module 5: Be Able to Measure Customer Service Performance

  • Ensure systems to collect performance data are in place.
  • Identify trends in customer behaviour and performance.
  • Benchmark performance against measures.
  • Address anomalies and problems.
  • Identify areas for customer service improvement.

 

 

Show moredowndown

Who Should Attend This CMI Level 5 NVQ Diploma in Management and Leadership Course?

This CMI Level 5 NVQ Diploma in Management and Leadership Course is perfect for professionals aiming to advance their managerial and leadership capabilities. It is particularly suited for:

  • Middle Managers
  • Project Managers
  • Team Leaders
  • Department Heads
  • Operations Managers
  • Supervisors

Prerequisites of the CMI Level 5 NVQ Diploma in Management and Leadership Course

While there are no mandatory prerequisites for the CMI Level 5 NVQ Diploma, having experience in a managerial role is highly recommended.

CMI Level 5 NVQ Diploma in Management and Leadership Course Overview

In the competitive world of business, effective management is essential for driving success and fostering growth. The CMI Level 5 NVQ Diploma in Management and Leadership is designed to equip professionals with the skills and knowledge necessary to excel in Middle Management roles. This course covers a broad range of topics, including leadership, operational management, and team development, providing participants with the tools they need to lead effectively and make strategic decisions.

For Middle Managers and aspiring leaders, mastering the art of management is crucial for ensuring team success and achieving organisational goals. The CMI Level 5 NVQ Diploma offers a blend of theoretical insights and practical applications, making it a valuable qualification for those looking to step up in their management careers.

The course, delivered by The Knowledge Academy, includes interactive workshops, case studies, and practical exercises to prepare participants for the challenges of management roles. This dynamic and engaging course ensures a comprehensive understanding of all key aspects of Management and Leadership.

Course Objectives

  • To develop effective leadership and management skills
  • To improve operational management techniques
  • To enhance decision-making capabilities
  • To foster team development and performance
  • To build a foundation for continued career progression

Upon completion, delegates will have the Management and Leadership skills required to thrive in Middle Management positions and contribute to their organisation's success.

Show moredowndown

What's Included in this CMI Level 5 NVQ Diploma in Management and Leadership Course?

  • CMI Level 5 NVQ Diploma in Management and Leadership Assessment
  • Expert-led Training Sessions by Industry Leaders
  • CMI Level 5 NVQ Diploma in Management and Leadership Certificate
  • Comprehensive Digital Delegate Pack

Show moredowndown

CMI Level 5 NVQ Diploma in Management and Leadership Assessment Information 

Participants will complete assessments for each unit, consisting of work-based assignments, strategic projects, and reflective evaluations. All submissions are completed online and are thoroughly reviewed by your CMI tutor. 

Show moredowndown

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 5 NVQ Diploma in Management and Leadership. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

live-classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

best-trainers

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

enterprise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Unlock your potential with The Knowledge Academy's CMI Level 5 NVQ Diploma in Management and Leadership, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CMI Level 5 NVQ Diploma in Management and Leadership. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 5 NVQ Diploma in Management and Leadership sessions.

best_trainers

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

small_classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

value_for_money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 5 NVQ Diploma in Management and Leadership at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored_learning_experience

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

Our CMI Level 5 NVQ Diploma in Management and Leadership offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

monitor_progress

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CMI Level 5 NVQ Diploma in Management and Leadership FAQs

The CMI Level 5 NVQ Diploma in Management and Leadership is a widely recognised qualification aimed at enhancing management skills and leadership abilities at the Middle Management level. It provides participants with an understanding of key management concepts and practical techniques for effective team leadership.
Certainly. This certification is highly valued for those in or aspiring to Middle Management roles, providing the skills and knowledge necessary to manage teams and drive organisational success.
This course is ideal for Middle Managers, Team Leaders, and other professionals looking to enhance their Management and Leadership skills.
The CMI Level 5 NVQ Diploma focuses on practical management skills and leadership at the Middle Management level, offering a more hands-on approach compared to other management qualifications.
After completing this course, you may consider pursuing further qualifications such as the CMI Level 6 or Level 7 Diplomas to continue your professional development in Management and Leadership.
Yes, we provide ongoing support throughout your learning journey. Our customer support team is available via phone or email to assist you before, during, and after the course.
The course includes assessments, expert-led training sessions, the official CMI Level 5 NVQ Diploma in Management and Leadership Certificate, and a comprehensive digital delegate pack.The course includes assessments, expert-led training sessions, the official CMI Level 5 NVQ Diploma in Management and Leadership Certificate, and a comprehensive digital delegate pack.
The duration of this Course is 4 days.
After booking, you will receive an email with all necessary details about your course, including location, agenda, and any pre-course materials.
The Knowledge Academy in Niger is known for its expert instructors, flexible learning formats, and extensive course offerings, making it a trusted choice for high-quality management training.
The training fees for CMI Level 5 NVQ Diploma in Management and Leadershipin Niger starts from $10995
The Knowledge Academy is the Leading global training provider for CMI Level 5 NVQ Diploma in Management and Leadership.
Please see our CMI Level 5 courses available in Niger
Show more down

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

CMI Level 5 NVQ Diploma In Management And Leadership in Niger

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203 999 and speak to our training experts, we should be able to help you with your requirements.

cross

BIGGEST
BLACK FRIDAY SALE!

red-starWHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.