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CMI Level 3 Diploma in First Line Management Training Course Overview
CMI Level 3 Diploma in First Line Management Training Course Outline
Our CMI Level 3 Diploma in First Line Management is thoughtfully structured to meet the 120 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 88 hours of interactive e-learning content.
Qualification Level: Diploma
Minimum Credit: 37
The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training
Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)
Module 1: Develop and Use a Personal Development Plan
- Relation Between Organisational Objectives and Personal Development Objectives
- Create a Personal Development Plan
- Learning and Development Opportunities
- Review the Progress of the Plan
Module 2: How to Plan and Manage Work?
- Methods or Processes Available to Determine Work Plan Priorities
- How to Manage Time to Achieve Work Plan Objectives?
- Reasons for Incorporating Flexibility into a Work Plan
Module 3: Develop and Maintain Effective Working Relationships
- Leadership Styles and Approaches used in Different Situations
- How to Develop and Maintain Good Working Relationships?
- Working with Team Members to Maintain Standards of Work and Behaviour
Module 4: Safeguard the Welfare of the Team
- Responsibilities of a First Line Manager for Safeguarding Team Welfare
- Identify and Monitor Risks Affecting Team Welfare
- Implement Actions upon Identifying a Risk to Team Welfare
Unit 3002V1: Resource Planning (Credit Value 6)
Module 5: How to Plan Resource Needs with the Team to Meet Team Objectives
- Identify a Team’s Responsibilities and Manage Resources
- Components of a Resource Plan
- Impact of Environment and Legal Factors on the Team Resource Plan
Module 6: Understand the Need for Change to Resource Requirements
- How Information Obtained Impacts on Changes to Resource Requirements?
- Trends and Developments Affecting Resources
- Impact of Resource Change on the Teams Objectives
After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.
Module 7: Be Able to Monitor, Record and Control Resources Within the Work Area
- Need to Monitor and Record the Use of Resources
- Importance of Accurate Records
Unit 3003V1: Meeting Stakeholder Needs (Credit Value 6)
Module 8: Be Able to Identify Stakeholders and Plan to Meet their Needs
- Identify Stakeholders in Relation to the Team’s Objectives
- How the Team’s Objectives Meets Stakeholder Requirements?
- Create Teamwork Plans with Stakeholder Commitment
- Evaluate and Modify the Work Plans
Module 9: Process Required to Continually Improve Meeting Stakeholder Needs
- Identify Improvements to Meet Stakeholder Needs
- Identify Resources and Costs to Support Improvements
- Identify Benefits Obtained from Improvements
Module 10: Be Able to Prepare a Case to Support a Change
- Identify Recipients of a Change Proposal
- Components of a Case for Change
- How a Case for Change Supports the Team’s Objectives?
- How to Monitor and Review the Effect of the Change?
Unit 3004V1: Managing and communicating information (Credit Value 6)
Module 11: Be Able to Gather and Select Data
- Identify Criteria Used in Sourcing Data
- Identify Quantitative and Qualitative Sources of Data
- Access Data Legally and as Per Organisational Needs for Work Activities
Module 12: Be able to interpret data and information related to a work activity
- Select Data and Information Specifically Related to the Work Activity
- Identify Trends and Patterns
- Identify the Impact of the Trends and Patterns on Future Activities
- Identify Conclusions and make Recommendations
Module 13: Be able to communicate the results of the information analysis
- Identify the Communication Methods
- Identify the Target Audience for the Communication
- Evaluate the Impact of the Communication
Unit 3005V1: Identifying Development Opportunities (Credit Value 6)
Module 14: Factors Involved in Leading a Team to Achieve Agreed Objectives
- Describe the Principles Underlying Leadership of Individuals and Teams
- Links Between Individuals, Teams and Organisational Objectives
- Methods of Communicating Individual and Team Objectives
Module 15: Current Competencies of Individuals and Teams
- Methods of Conducting Individual and Team Competence Reviews
- Links Between Current Competencies, Team and Organisational Objectives
- Activities for Team Competency Development
- Impact of Current Competencies on Organisational Objectives
Module 16: How to Develop the Competencies of Individuals and Teams?
- Identify Development Opportunities for Individuals and Teams
- Methods of Agreeing Development Opportunities with Individuals and Teams
- Processes to Measure and Review Individual and Team Development Objectives
Unit 3008V1: Improving Team Performance (Credit Value: 7)
Module 17: Identify Issues Which Affect Performance
- Manager’s Role in Identifying Performance Issues in the Team
- How to Evaluate Individual and Team Performance and Behaviours?
- Limits of Responsibility for Dealing with Individual and Team Performance
Module 18: How to Select and Apply the Best Course of Action to Address a Performance Issue?
- Range of Approaches Available
- Methods to Improve Performance of an Individual
- How to Conduct a Performance Counselling Session for an Individual?
- Importance of Maintaining Confidentiality
Module 19: Take Action to Achieve the Performance Issue of an Individual
- Agree with a Team Member an Action Plan to Address a Performance Issue
- Range of Support Services Available
- How to Ensure That the Desired Outcomes are Achieved?
- Circumstances When Disciplinary and Grievance Procedures May Be Invoked
- First Line Manager’s Role in a Disciplinary and Grievance Situation
- Why Records of Action Plan Achievements and Actions Taken are Required?
Who should attend this CMI Level 3 Diploma in First Line Management Training Course?
This CMI Level 3 Diploma in First Line Management Training Course is ideal for professionals stepping into management roles or those aspiring to lead teams effectively. It's designed to equip new managers with essential skills for handling first-line management challenges with confidence and competence. This training course can benefit a wide range of professionals, including:
- Supervisors
- Shift Managers
- Operations Managers
- Project Coordinators
- Sales Managers
- Customer Service Managers
- HR Officers
Prerequisites of the CMI Level 3 Diploma in First Line Management Training Course
To attend the CMI Level 3 Diploma in First Line Management Course, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
CMI Level 3 Diploma in First Line Management Training Course Overview
The CMI Level 3 Courses is designed for aspiring and current first line managers looking to enhance their skills and knowledge. This qualification equips individuals with essential management techniques, enabling them to lead teams effectively, improve productivity, and foster a positive work environment. In today’s dynamic business landscape, effective first line management is crucial for organisational success and employee satisfaction.
This CMI Level 3 Courses benefits various professions, including Team Leaders, Supervisors, and First Line Managers across multiple sectors. It is ideal for those seeking to develop their managerial skills or transition into leadership roles. Individuals working in project management, operations, or customer service will also find value in this qualification, as it provides the foundational skills necessary for effective team management and organisational development.
This 4 Day CMI Level 3 Courses by The Knowledge Academy provides professionals with practical tools and techniques to excel in their roles as First Line Managers. Delegates will learn to motivate their teams, manage performance, and enhance communication skills, preparing them to tackle the challenges of management in today's fast-paced environments.
Course Objectives
- To understand the role and responsibilities of a First Line Manager
- To develop effective team leadership skills
- To implement performance management techniques
- To improve communication and interpersonal skills
- To manage conflict and encourage collaboration
- To foster a culture of continuous improvement
Upon completion of the CMI Level 3 Diploma in First Line Management Training Course, delegates will be equipped with the skills to lead teams effectively, enhance employee engagement, and drive organisational success, making a tangible impact in their workplace.
What’s included in this CMI Level 3 Diploma In First Line Management Training Course
- CMI Level 3 Diploma in First Line Management Assessment
- Training sessions from Experienced Instructors
- CMI Level 3 Diploma in First Line Management Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Diploma in First Line Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's CMI Level 3 Diploma in First Line Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Diploma in First Line Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Diploma in First Line Management Training Course sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 3 Diploma in First Line Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our CMI Level 3 Diploma in First Line Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
CMI Level 3 Diploma in First Line Management Training Course FAQs
The CMI Level 3 Diploma in First Line Management Training Course focuses on developing essential management skills for new and aspiring managers. It covers topics such as effective communication, team leadership, and performance management to enhance managerial effectiveness.
To attend this CMI Level 3 Diploma in First Line Management, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
This CMI Level 3 Diploma in First Line Management Training Course is ideal for Aspiring Managers, Newly Appointed Supervisors, and Team Leaders seeking to develop essential management and leadership skills to effectively oversee first-line operations.
In this course, delegates will have training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, a CMI Level 3 Diploma in First Line Management assessment and an accredited certificate after course completion.
The duration of these CMI Level 3 Diploma in First Line Management Courses spans 4 days. For self-paced courses, the duration may vary based on the delegate's schedule, allowing flexibility to complete the training at their own pace.
Upon completing the CMI Level 3 Diploma in First Line Management Training Course, you can pursue various job opportunities, including roles such as Team Leader, Supervisor, or Junior Manager across diverse sectors, enhancing your career progression prospects.
Professionals certified in this CMI Level 3 Diploma in First Line Management earn between £25,000 to £40,000 per annum. However, this can vary depending on various factors such as industry, location, and job role experience.
The CMI Level 3 Diploma in First Line Management Certification is popular in Nigeria, particularly among aspiring managers, as it provides recognised qualifications and essential skills needed for effective leadership in various industries.
The CMI Level 3 Diploma in First Line Management Certificate does not expire, offering lifelong validity and long-term career benefits.
To register for the course, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.
The CMI Level 3 Diploma in First Line Management Training is highly beneficial for one's career, as it enhances leadership skills, improves management techniques, and boosts employability, making delegates more competitive in the job market.
After completing the CMI Level 3 Diploma in First Line Management, you can pursue the CMI Level 5 Diploma in Management and Leadership or roles like Team Leader, Supervisor, or Operations Manager. This advanced qualification enhances strategic skills, preparing you for mid-level management roles and career progression.
Yes, candidates can attend the CMI Level 3 Diploma in First Line Management Online Training online. The Knowledge Academy offers flexibility for those who prefer remote learning or have other commitments, while still receiving the same comprehensive training as in-person delegates.
The demand for professionals certified in the CMI Level 3 Diploma in First Line Management Training Course is expected to remain strong, as organisations continually seek skilled managers to improve team performance and operational efficiency.
Yes, you can access the training course materials from multiple devices. This allows you to conveniently review and study content across different platforms, ensuring flexibility in your learning experience.
The training fees for CMI Level 3 Diploma in First Line Management Training Coursein Nigeria starts from $10995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Diploma in First Line Management Training Course.
Please see our CMI Level 3 courses available in Nigeria
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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