DevOps | ITSM For DevOps Training in Lagos

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DevOps Certification

ITSM for DevOps Training

Lagos

Attain in-depth knowledge about better service delivery with ITSM and DevOps
Learn about how to integrate DevOps tools with ITSM for seamless collaboration
Acquire skills to automate ITSM tasks to streamline operations and reduce errors

Dates & Prices Dates & Prices

Course information

ITSM for DevOps Training Course Outline

Module 1: Introduction to IT Service Management (ITSM)

Overview of ITSM
ITIL Framework and Its Significance in ITSM
Benefits of ITSM in DevOps

Module 2: DevOps Overview

Understanding DevOps
DevOps Principles and Practices
Key Benefits of DevOps for ITSM

Module 3: ITSM in DevOps

ITSM Implementation in DevOps
How ITSM Aligns with DevOps Principles?
Role of ITSM in Improving Service Quality and Delivery

Module 4: Service Strategy in DevOps

Service Strategy Basics
How DevOps Aligns with Service Strategy?
Implementing Service Strategy in DevOps

Module 5: Service Design and Transition in DevOps

Service Design Basics
How DevOps Aligns with Service Design?
Implementing Service Design in DevOps
Service Transition Basics
How DevOps Aligns with Service Transition?
Implementing Service Transition in DevOps

Module 6: Service Operation in DevOps

Service Operation Basics
How DevOps Aligns with Service Operation?
Implementing Service Operation in DevOps

Module 7: Continual Service Improvement (CSI) in DevOps

CSI Basics
How DevOps Aligns with CSI?
Implementing CSI in DevOps

Module 8: ITSM Tools for DevOps

Overview of ITSM Tools
ITSM Tools That Support DevOps Practices
Implementing ITSM Tools in DevOps

Who should attend this ITSM For DevOps Training Course?

The ITSM for DevOps Training Course is tailored for professionals looking to bridge the gap between IT Service Management and DevOps practices. This course is ideal for individuals from various roles who aim to enhance their understanding of how ITSM principles align with and support DevOps methodologies. This DevOps Certification Course can be beneficial for the following professionals:

IT Managers and Directors
DevOps Engineers
Service Desk Managers
Software Developers
Quality Assurance/Test Engineers
Change Managers
IT Operations Managers
Business Analysts
Quality Managers

Prerequisites of the ITSM For DevOps Training Course

There are no formal prerequisites required for ITSM For DevOps Training Course. However, a basic understanding of both ITSM and DevOps concepts can be beneficial for the delegates.

ITSM for DevOps Training Course Overview

The intersection of IT Service Management (ITSM) and DevOps has become paramount in the IT domain today. The ITSM for DevOps Certification Course, offered by The Knowledge Academy, delves into this crucial synergy. It equips professionals with the necessary knowledge and skills to streamline IT operations, ensuring seamless collaboration between development and operations teams ultimately driving business success.

Proficiency in ITSM for DevOps is vital for professionals in the field of IT, particularly those involved in software development, system administration, and IT operations. Mastering this subject empowers individuals to bridge the gap between development and operations, fostering quicker, more reliable software releases. DevOps Courses like this one are essential for anyone aiming to excel in this dynamic and competitive industry, as they directly impact the efficiency and effectiveness of IT processes.

This intensive 1-day ITSM for DevOps Training Course offers a concentrated and practical approach to imparting essential skills. Delegates will gain an in-depth understanding of ITSM principles, DevOps practices, and their integration. They will learn to optimise processes, reduce downtime, and enhance collaboration between teams. Practical exercises, case studies, and expert guidance will empower delegates to implement DevOps practices effectively within their organisations.

Course Objectives

To attain knowledge about ITSM principles and their role in DevOps
To learn about how to implement ITSM in DevOps for automation
To understand the service strategy and its alignment with DevOps
To learn about service design basics and its alignment with DevOps
To understand the role of CSI in continuous improvement in DevOps
To acquire skills about ITSM tools that support DevOps practises

After attending this ITSM for DevOps Certification Course, delegates will be able to implement ITSM in DevOps for faster and more agile delivery of IT services using various ITSM tools.

What’s included in this ITSM For DevOps Training Course?

World-Class Training Sessions from Experienced Instructors
ITSM For DevOps Certificate
Digital Delegate Pack

Why choose us

Our Lagos venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Lagos is the former capital of Nigeria. It is the largest and most populated city in the country. Lagos is the fastest growing city in Nigeria behind Abuja. The city has an estimated population of around 16 million people. The unemployment rate in Nigeria increased between the first and second quarter of 2015. It went from 7.5 to 8.2 percent. Between 2006 and 2015 the unemployment rate averaged around 11.5 percent. The highest rate recorded was in 2011 when it stood at 23.9 percent. The lowest rate was 5.3 percent in 2006. Lagos is the home of the University of Lagos that was founded in 1962. It is a federal government research university.

Address

Kofo Abayomi Street
Victoria ISland
Lagos
Nigeria
10000

T: +44 1344 203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led DevOps | ITSM For DevOps Training in Lagos. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's DevOps | ITSM For DevOps Training in Lagos, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's DevOps | ITSM For DevOps Training in Lagos. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led DevOps | ITSM For DevOps Training in Lagos sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

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Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Darren is a very competent and experienced trainer who is able to bring in a lot of practical experience into the lecture to combine it with theory for a better understanding.

Pengcheng Liu

DevOps | ITSM For DevOps Training in Lagos FAQs

What is ITSM for DevOps Training about?

ITSM for DevOps training focuses on integrating IT Service Management (ITSM) practices with DevOps principles. This course equips participants with the knowledge and skills to improve service delivery, enhance collaboration between IT and development teams, and streamline processes to deliver higher-quality services faster.

What is DevOps?

DevOps is a set of practices that combines software development (Dev) and IT operations (Ops) to shorten the development lifecycle and deliver high-quality software continuously. It emphasizes collaboration, automation, and integration between teams to enhance efficiency and responsiveness to business needs.

What are the benefits of ITSM for DevOps?

The benefits of ITSM for DevOps include improved collaboration between teams, enhanced service quality, faster incident resolution, increased customer satisfaction, and a more agile and responsive IT environment that aligns with business goals.

What job opportunities will I get on completing the ITSM for DevOps Course?

Upon completing the ITSM for DevOps course, participants can pursue various roles, including DevOps Engineer, IT Service Manager, Release Manager, Systems Administrator, and IT Operations Analyst. These positions leverage the skills gained in the course to enhance IT service delivery and operational efficiency.

How popular is the ITSM for DevOps Certification in Lagos?

The ITSM for DevOps certification is gaining popularity in the United Kingdom as organizations increasingly adopt DevOps practices to enhance agility and service quality. This certification is recognized by employers seeking professionals who can bridge the gap between IT operations and development

What are the basics of Service Strategy?

Service Strategy involves understanding and defining the organization's objectives and customer needs to create a roadmap for service delivery. It includes assessing market opportunities, developing service offerings, and aligning IT services with business goals.

How does DevOps align with service strategy?

DevOps aligns with service strategy by fostering a culture of collaboration and continuous improvement, ensuring that IT services meet business needs and can quickly adapt to changes. This alignment enhances the delivery of value to customers and supports strategic business objectives.

What is the average salary that one can expect once certified in ITSM for DevOps Training?

The average salary for professionals certified in ITSM for DevOps can vary based on experience and location, but in Lagos, it typically ranges from £40,000 to £70,000 per year. Experienced individuals in senior positions can earn even higher salaries.

What are the basics of Continual Service Improvement?

Continual Service Improvement (CSI) focuses on identifying and implementing enhancements to IT services and processes. It involves analyzing performance metrics, gathering feedback, and making incremental improvements to ensure services meet changing business requirements.

What are some popular ITSM tools currently in use?

Popular ITSM tools include ServiceNow, BMC Remedy, Jira Service Management, Freshservice, and Cherwell. These tools help organizations manage IT services effectively, streamline processes, and enhance user experiences.

What are the benefits of this ITSM for DevOps Training?

Benefits of ITSM for DevOps training include increased operational efficiency, enhanced collaboration between teams, improved service quality, better alignment with business objectives, and the ability to respond quickly to market changes.

What is the ITSM framework?

The ITSM framework is a structured approach to designing, delivering, managing, and improving IT services. It encompasses various best practices and methodologies, including ITIL (Information Technology Infrastructure Library), to ensure effective service management.

How beneficial is the ITSM for DevOps for one's career?

The ITSM for DevOps training is highly beneficial for career advancement, as it equips professionals with in-demand skills that align with industry trends. Certification can enhance job prospects, lead to higher salaries, and provide opportunities for career growth in various IT roles.

What is the next step after completing ITSM Course?

After completing the ITSM course, individuals can consider pursuing advanced certifications, gaining practical experience in IT service management roles, or exploring specialized training in areas like cloud services, agile methodologies, or security management to further enhance their skills.

How do I register for this course?

To register for the course, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.

What is the cost/training fees for ITSM for DevOps Training in Lagos?

The training fees for ITSM for DevOps Trainingin Lagos starts from $1595

Which is the best training institute/provider of ITSM for DevOps Training in Lagos?

The Knowledge Academy is the Leading global training provider for ITSM for DevOps Training.

What are the best DevOps Certification courses in Lagos?

Please see our DevOps Certification courses available in Lagos

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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