ITIL® 4 Practitioner: Release Management Training Course Overview

ITIL® 4 Practitioner: Release Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of the Practice
  • PSFs and Key Metrics of the Practice
  • Key Terms/Concepts
    • Release
    • CI/CD and Release Management
    • Release Model
    • Push/Pull Conditions

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice
  • How to Position the Practice in the Organisational Structure?

Module 4: Information and Technology Support and Enable the Practice

  • Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers Can Support the Practice?

Module 6: ITIL Capability Model Can be Used to Develop the Practice

  • How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • Release Management Success and Supported by the ITIL Guiding Principles

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Who should attend this ITIL® 4 Practitioner: Release Management Training Course?

This ITIL® 4 Practitioner: Release Management Course is designed for anyone who wants to enhance their proficiency in Release Management practices. A wide range of professionals can benefit from ITIL Training:

  • Release Managers
  • IT Managers
  • Software Developers
  • DevOps Engineers
  • Project Managers
  • Service Delivery Managers
  • Quality Assurance/Test Managers
  • Systems Administrators

Prerequisites of the ITIL® 4 Practitioner: Release Management Training Course

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Release Management Training Course.

ITIL® 4 Practitioner: Release Management Training Course Overview

The ITIL® 4 Practitioner: Release Management Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage the release of IT services and software into production environments. Release management is a critical process that ensures the smooth and controlled deployment of changes, updates, and new services, minimising disruption to business operations.

IT Managers, Release Managers, Change Managers, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Release Management Training Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of release management principles, processes, and best practices to improve service delivery efficiency and minimise business disruptions.

During this 1-day training course, delegates will learn the inputs, outputs, and key activities involved in the release processes, understanding how to seamlessly integrate Release Management into their organisation's value streams. They will also learn the roles and competencies essential for effective release management, aligning these practices within the organisational structure.

Course Objectives

  • To understand the purpose and significance of release management practices
  • To identify and define key terms and concepts within release management
  • To comprehend the inputs, outputs, and activities involved in processes
  • To integrate release management effectively into organisational value streams
  • To delineate roles and competencies crucial for successful release management
  • To leverage information technology to support and enable release management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage the release of IT services and software within their organisation. They will be better prepared to plan, coordinate, and implement releases successfully, ultimately contributing to improved service delivery efficiency and customer satisfaction.

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What's included in this ITIL® 4 Practitioner: Release Management Training Course?

  • ITIL® 4 Practitioner: Release Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Practitioner: Release Management Certificate
  • Digital Delegate Pack

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ITIL® 4 Practitioner: Release Management Training Course Exam Information

The ITIL® 4 Practitioner: Release Management Training Course Exam assesses individuals' understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide individuals with best practice guidance on how to make new and changed services and features available for use.

  • Question Type: Multiple Choice
  • Total Questions: 20 
  • Total Marks: 20 Marks 
  • Pass Mark: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/ Closed Book: Closed Book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Release Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Engage in activities, and communicate with your trainer and peers.

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We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner: Release Management Training Course sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 4 Practitioner: Release Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our ITIL® 4 Practitioner: Release Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ITIL® 4 Practitioner: Release Management Training Course FAQs

Release Management involves the structured planning, coordination, and control of software releases into the live environment.
It ensures smooth and efficient deployment of changes, minimising disruptions and risks during software releases.
Release Management plays a critical role in ensuring that changes are delivered effectively while maintaining service stability.
It leads to improved efficiency, reduced downtime, enhanced customer satisfaction, and better risk management during software releases.
There are no formal prerequisites for taking this ITIL® 4 Practitioner: Release Management Course.
In this course, you will gain expertise in planning, coordinating, and controlling software releases effectively. You will learn to streamline deployment processes, minimise risks, and align with ITIL principles for optimal release outcomes.
The duration of the ITIL® 4 Practitioner: Release Management Certification Course spans over 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The Knowledge Academy will help you by providing study resources, practice questions, and exam tips. These resources will be tailored to the ITIL® 4 Practitioner: Release Management syllabus.
To become certified, complete our accredited training and pass the ITIL® 4 Practitioner: Release Management exam.
The Knowledge Academy in Norway is a coveted training provider which offers multiple courses, comprehensive course content, experienced instructors, flexible learning options, and industry recognition, making it a reliable choice for attending this training.
The training fees for ITIL® 4 Practitioner: Release Management Training Coursein Norway starts from NOK20295
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Release Management Training Course.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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