Communication Skills | Effective Communication Training in Dunedin

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Communication Skills Course

Effective Communication Skills

Dunedin

Learn to articulate ideas clearly, enhancing personal and professional relationships
Gain confidence in public speaking and daily interactions
Elevate your persuasive skills with our Effective Communication Course

Dates & Prices Dates & Prices

Course information

Effective Communication Skills Training Course Outline

Module 1: Introduction to Communication

What is Communication?
Why Communicate?
Whom Do We Communicate with?
Who is a Stakeholder?

Module 2: Communication Benefits

Benefits of Effective Communication
Consequences of Ineffective Communication
Engagement and Communication
How We Communicate?

Module 3: Process of Communication

Types of Communication
- Formal
- Informal
- Horizontal
- Vertical
Communications Channel

Module 4: Skilled Communicator

What is a Skilled Communication?
Qualities of a Good Communicator

Module 5: Individual Evaluation

Introduction to Individual Evaluation
Questions to Consider

Module 6: Communication Barriers

Barriers to Effective Communication
7 Cs of Effective Communication

Module 7: Questioning for Effective Communication

Types of Questions
Closed Vs Open Questions
Probing Questions
Funnel Questions
Recall and Process Questions
Applying the Answers

Module 8: Listening Skills

Listen Effectively
Active Listening Skills
Using Language to Inspire and Motivate Audience
How to Find Focus When You are Speaking?

Module 9: Communication Situation

Methods of Communication
Advantages and Disadvantages of Face-to-Face Communication
Writing a Letter
Writing an Email
Phone Calls
Video Calls
Using Social Media
One Little Word
Non-Verbal Communication
Common Gesture Clusters
Personal Action Plan

Who should attend this Effective Communication Skills Training Course?

The Effective Communication Skills Training Course is designed to equip delegates with the skills and knowledge necessary to communicate effectively in various personal and professional situations. This Effective Communication Skills Course can be beneficial to the professionals, include:

Business Professionals
Team Leaders and Managers
Customer Service Representatives
Sales and Marketing Teams
Project Managers
Educators and Trainers
Human Resource Professionals

Prerequisites of the Effective Communication Skills Training Course

There are no formal prerequisites for this Effective Communication Skills Training Course. However, basic skills like active listening and public speaking would be beneficial for the delegates.

Effective Communication Skills Training Course Overview

Effective Communication is pivotal in the fabric of professional environments, serving as the backbone for seamless operations and fostering positive workplace relations. This training delves into the nuanced art of communication, underpinning its critical role in achieving organisational objectives and enhancing personal effectiveness.

Proficiency in communication is not just an asset but a necessity across all professional landscapes. From managers to front-line staff, the ability to convey ideas, persuade effectively, and listen actively is fundamental. Professionals aiming to elevate their leadership qualities, customer relations, and team collaboration stand to benefit immensely from mastering these skills.

The Knowledge Academy’s 1-day Communication Skills Course will equip delegates with the tools and techniques necessary for impactful communication. Delegates will learn to articulate their ideas with clarity, engage in meaningful interactions, and confidently navigate challenging conversations. The session promises an interactive experience, fostering skills that translate into immediate workplace benefits.

Course Objectives

To understand the fundamentals of effective communication and its impact on professional success
To develop strategies for clear, concise, and impactful verbal and non-verbal communication
To enhance listening skills for improved understanding and empathy in professional interactions
To practice techniques for assertive communication that respects others' views while expressing one's own
To learn how to manage and diffuse conflict through effective communication strategies

After completing this Communication Skills Certification Course, delegates will receive a certification in Effective Communication Skills, signifying their enhanced communication ability in professional settings. This accreditation bolsters their professional profile and empowers them to drive positive outcomes in their organisations through superior communication practices.

What’s included in this Effective Communication Skills Course?

World-Class Training Sessions from Experienced Instructors
Effective Communication Skills Certificate
Digital Delegate Pack

Why choose us

Our Dunedin venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dunedin is the principal city in the Otago Region and is the second largest city in the south island. The population of Dunedin is around 240,000 people. Dunedin’s largest industry is tertiary education and is home to the University of Otago and Otago Polytechnic. The University of Otago is New Zealand’s oldest university and has over 21,000 students enrolling each year. The University of Otago opened in July 1871. The University offers a wider range of courses than other Universities so it attracts a lot more students. The University is divided into 4 main divisions which are; Division of Humanities, Health Sciences, Sciences and Business. The University is one of only two Universities in New Zealand that offer a degree in Dentistry. The University has campuses in Auckland and Wellington and the medical schools have a campus in Christchurch. The University also makes use of the Portobello Marine Laboratory in Otago Harbour. The University produced many notable people such as, John Carew Eccles who received a Noble Prize for his work on the brain and Robert Stout who became the Prime Minister of New Zealand. The Otago Polytechnic has around 4000 students either studying full or part time. The Otago Polytechnic was established in 1889. In 1966 the original school split into a secondary school and Otago Polytechnic which opened in 1966. There are campuses in Dunedin, Otago and Auckland. The Dunedin campus houses the schools of Architecture, Building and Engineering and natural sciences.

Address

Dunedin
City Centre

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication Skills | Effective Communication Training in Dunedin. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Communication Skills | Effective Communication Training in Dunedin, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Communication Skills | Effective Communication Training in Dunedin. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Communication Skills | Effective Communication Training in Dunedin sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Very friendly and informative

Courtney Pearce

the trainer was very knowledgeable and very engaging. Didn't go 'death my powerpoint' from a presenter point of view which often happens on these courses which just added to the engagement levels I felt.

Joanne May

Lisa Gill

Communication Skills | Effective Communication Training in Dunedin FAQs

What is an Effective Communication Course?

An Effective Communication Course is designed to enhance interpersonal skills, improve clarity in conveying messages, and foster better understanding and collaboration among individuals in various contexts.

Why is Effective Communication important?

Effective communication is crucial as it enhances understanding, fosters trust, promotes clarity and efficiency, prevents misunderstandings, strengthens relationships, and facilitates problem-solving in personal and professional settings.

What are the objectives of the Effective Communication Course?

This course aims to enhance interpersonal skills, improve verbal and non-verbal communication, boost listening abilities, foster team collaboration, and facilitate clear, persuasive message delivery in diverse settings.

What are the elements of Effective Communication?

Effective communication involves clarity, listening, empathy, feedback, conciseness, openness, respect, understanding non-verbal cues, adapting to context, and ensuring message integrity and coherence.

How can Effective Communication Certification benefit individuals?

This certification can enhance an individual's ability to convey ideas, boost confidence, improve interpersonal skills, foster professional growth, and open up better career opportunities.

What are some common barriers to Effective Communication?

Common barriers to effective communication include language differences, cultural variances, emotional biases, physical distractions, noise, lack of clarity, information overload, and technological issues.

What is the duration of this course?

This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

What will I learn in this Effective Communication Training Course?

In this course, delegates will learn to overcome communication barriers, master different communication mediums, and develop active listening skills. The course aims to empower individuals with clearer, more effective communication techniques, fostering better teamwork and relationships in various settings.

What are the prerequisites for the Effective Communication Course?

There are no formal prerequisites for this Effective Communication Training Course. However, basic skills like active listening and public speaking would be beneficial for the delegates.

What are the career opportunities available after completing the Effective Communication Certification?

After completing this certification, career opportunities include roles in public relations, corporate communications, marketing, human resources, and customer service, enhancing employability across diverse sectors.

What topics are covered in this Effective Communication Training Course?

There are a wide range of topics covered under this course which includes Introduction to Communication, Communication Benefits, Process of Communication, Skilled Communicator, etc.

How is technology integrated into the course to simulate real-world communication scenarios?

Technology is integrated into courses through virtual simulations, online collaboration tools, video conferencing, and interactive platforms to mirror real-world communication scenarios, enhancing learning and practical application skills.

What tools or resources are provided to enhance non-verbal communication skills?

Tools to enhance non-verbal communication skills include workshops, online courses, body language guides, video tutorials, mentorship programs, books, and role-playing activities, all aimed at improving gestures, eye contact, and posture.

Why choose The Knowledge Academy over others?

The Knowledge Academy in Dunedin stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Effective Communication Course.

What are the other resources provided by The Knowledge Academy in Dunedin?

The Knowledge Academy in Dunedin offers learning and professional development resources, including course materials, expert-led training sessions, and more. We provide insightful Blogs and News updates, keeping learners well-informed about trends and valuable tips. Explore The Knowledge Academy’s Resources to learn more.

What is the cost/training fees for Effective Communication Skills in Dunedin?

The training fees for Effective Communication Skillsin Dunedin starts from NZD1995

Which is the best training institute/provider of Effective Communication Skills in Dunedin?

The Knowledge Academy is the Leading global training provider for Effective Communication Skills.

What are the best Communication Skills Course courses in Dunedin?

Please see our Communication Skills Course courses available in Dunedin

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water