Course information

Social Media KPIs and Reports Training Course Outline

Module 1: Introduction to Social Media

  • What is Social Media?
  • Benefits of Social Media
  • Social Media Management
  • Social Media Tools

Module 2: Key Performance Indicators (KPIs)

  • What is Key Performance Indicator (KPI)?
  • Types of KPI
  • What is a SMART KPI?
  • What is a SMARTER KPI?
  • Why are KPIs Important?
  • Steps to a Stronger KPI Strategy
  • How to Write and Develop KPIs?
  • KPIs as Part of Performance Management Frameworks

Module 3: Social Media KPI

  • What is Social Media KPI?
  • Social Media KPIs for Engagement
  • Set Social Media KPIs
  • Important Social Media KPIs Should Be Tracking
  • Track Social Media KPIs
  • Different Social Media KPIs to Track

Module 4: Social Media Metrics

  • What are Social Media Metrics?
  • Best Social Media Marketing Metrics
  • Measuring the Right Social Media Metrics
  • Engagement: Likes, Comments, Shares, and Clicks
  • Awareness: Impressions and Reach
  • Share of Voice: Volume and Sentiment
  • ROI: Referrals and Conversions
  • Customer Care: Response Rate and Time

Module 5: Social Media Report

  • What is a Social Media Report?
  • Benefits of a Social Media Report
  • Important of Social Media Reporting
  • Steps to Creating Social Media Reports
  • Choosing a Social Media Reporting Tool
  • Best Practices to Create Powerful Social Media Reports
  • What Social Media Reports Should Include?
  • Social Media Report Templates
  • How to Present Social Media Reports?

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Who should attend this Social Media KPIs and Reports Training Course?

The Social Media KPIs and Reports Course is designed for individuals and professionals who are involved in managing or analysing social media activities for businesses, organisations, or personal brands. A variety of professionals can benefit from this course, such as:

  • Social Media Managers
  • Digital Marketers
  • Content Creators
  • Marketing Managers
  • Marketing Analysts
  • Advertising Professionals
  • Social Media Influencers

Prerequisites of the Social Media KPIs and Reports Training Course

There are no formal prerequisites for this Social Media KPIs and Reports Course.

Social Media KPIs and Reports Training Course Overview

Social Media Key Performance Indicators (KPIs) are crucial metrics used to evaluate content and marketing performance across social platforms against predefined objectives. Different KPIs are employed depending on the platform, channel, and campaign. They provide organisations with the insights needed to measure campaign success, make data-driven adjustments, and refine strategies. Social media reports, which compile data and metrics from various networks over time, offer businesses a curated view of performance based on their goals and activities.

Proficiency in social media KPIs and reporting is essential for professionals aiming to improve campaign effectiveness and achieve their brand’s marketing goals. Marketing Managers, Social Media Strategists, Content Creators, and Business Owners all benefit from understanding KPIs, as these insights allow for continuous improvement. Mastering these skills enables professionals to focus their efforts on optimising strategies, leading to better performance and higher return on investment.

Our 1-day training by The Knowledge Academy is designed to equip delegates with comprehensive knowledge of social media metrics and reporting. Delegates will learn about different KPIs, how to integrate them into performance management frameworks, and how to refine marketing strategies. They will also explore essential topics such as social media tools, SMART KPIs, and report creation, all taught by a highly experienced trainer.

Course Objectives

  • To understand the concept of social media KPIs and their relevance in campaigns.
  • To explore different KPIs for various platforms and marketing channels.
  • To use SMART KPIs for goal setting.
  • To create comprehensive social media reports.
  • To learn essential tools for tracking social media performance.
  • To set effective social media KPIs for reach and engagement.
  • To customise reports for specific business goals.
  • To improve social media campaign strategies.

Upon the completion of this course, delegates will receive certification, gaining a solid understanding of how to measure, track, and report social media performance. This certification will enhance career prospects in marketing and social media management, helping individuals secure better opportunities and higher pay.

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What’s included in this Social Media KPIs and Reports Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Social Media KPIs and Reports Training Certificate                  
  • Digital Delegate Pack

Why choose us

Our Auckland venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Auckland is located in the North Island of New Zealand and is the largest area in the country. The population in Auckland is around 1,414,000 which makes up 31% of the entire countries population. Auckland was ranked 9th in the ‘World’s Most Liveable Places’ study in 2015. Auckland’s urban area has around 340 primary schools, 80 secondary schools and 29 combined schools catering for nearly 250,000 people. Auckland is also home to Rangitoto College which is the largest school in New Zealand housing over 3065 students. Auckland is home to some of the largest Universities in New Zealand and is renowned for its overseas language education, with a huge amount of foreign students choosing to study there. Some of the most acclaimed Universities in Auckland are: University of Auckland, Auckland University of Technology, Massey University, Manukau Institute of Technology and Unitec New Zealand. The University of Auckland is the largest and highest ranked university in the country. The University of Auckland was founded in 1883 and is made up of over 8 faculties and houses more than 40,000 students. The University of Auckland offers students various areas of study, such as Faculty of Arts, Business School, Faculty of Science and Faculty of Medical and Health Sciences. Massey University is another university situated in Auckland, Massey University houses over 35,000 students with 17,000 of those being distance learning students. Massey University is the only university in New Zealand that offers degrees in nanoscience, veterinary medicine and aviation. Massey University was established in 1927 and has links with the USA, Australia, Canada and Britain. The Unitec Institute of Technology is the largest institute of technology in Auckland and has over 16,000 students. The Institute was established in 1976. The Institute offers students degree programs in arts, business and technical subjects at bachelors, masters and doctoral level. The Manukau Institute of Technology was established in 1970 and houses over 25,000 students. The Manakau Institute of Technology offers students areas of study such as; Hospitality, Computing & IT, English Language, Engineering and Sport. The Manakau Institute of Technology has close connections with other institutes such as; University of Auckland, Te Wananga o Aotearoa and the Unitec Institute of Technology. 

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Address

Level 2, Regus Building, 6 Clayton Street

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Digital Marketing Courses | Social Media KPIs And Reports Training in Auckland. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Digital Marketing Courses | Social Media KPIs And Reports Training in Auckland, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Digital Marketing Courses | Social Media KPIs And Reports Training in Auckland. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Digital Marketing Courses | Social Media KPIs And Reports Training in Auckland sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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Small class sizes

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Digital Marketing Courses | Social Media KPIs And Reports Training in Auckland FAQs

Social media refers to online platforms where users create, share, and interact with content. It is widely used for communication, networking, marketing, and brand promotion. Businesses utilise social media to engage customers, promote products, and enhance brand visibility, while individuals use it for social interaction, sharing ideas, and staying informed.
Social media refers to online platforms where users create, share, and interact with content. It is widely used for communication, networking, marketing, and brand promotion. Businesses utilise social media to engage customers, promote products, and enhance brand visibility, while individuals use it for social interaction, sharing ideas, and staying informed.
The Social Media KPIs And Reports Course is ideal for social media managers, marketers, digital strategists, content creators, and business owners looking to improve their understanding of social media metrics. It is also beneficial for professionals responsible for measuring the performance of social media campaigns and improving brand strategies.
Social Media KPIs (Key Performance Indicators) are measurable values that assess the effectiveness of social media content and marketing campaigns against predefined objectives. These KPIs vary based on the platform, campaign goals, and performance metrics, such as engagement, reach, conversions, and ROI.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Steps to creating a social media report include setting clear goals, selecting relevant KPIs, gathering data from social media analytics, analysing performance metrics, and presenting findings in a customised report that aligns with the business’s objectives.
Delegates will learn how to identify, track, and report on social media KPIs, set SMART objectives, and create effective social media reports. The course covers essential tools and techniques to measure campaign success and optimise strategies for better performance.
This course equips delegates with the skills to accurately measure social media performance, make data-driven decisions, and enhance campaign strategies. It provides practical insights into optimising content and improving marketing effectiveness, helping delegates stay competitive in a fast-evolving digital landscape.
No, there is no formal exam at the end of this course. However, delegates are assessed through practical exercises and activities throughout the training to ensure they understand and can apply the concepts effectively.
Yes, there are other Social Media KPIs And Reports Course offered by The Knowledge Academy in Auckland
Completing this Social Media KPIs And Reports Course opens career opportunities in digital marketing, social media management, content strategy, and data analytics. Delegates can pursue roles where expertise in social media performance and reporting is essential, leading to enhanced job prospects and higher salaries.
Job roles that benefit from this Social Media KPIs And Reports Certification include social media managers, digital marketing specialists, content creators, data analysts, and business owners. This certification enhances their ability to measure campaign success, optimise strategies, and deliver better results for their organisations
The Knowledge Academy in Auckland stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Social Media KPIs and Reports Trainingin Auckland starts from NZD1995
The Knowledge Academy is the Leading global training provider for Social Media KPIs and Reports Training.
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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