Course information

ILM Level 4 Diploma in Leadership and Management Course Outline

Total Credit Value – 38

Total Guided Learning Hours – 452

Unit 8605-403: Managing Risk in the Workplace

Credit Value – 3

Guided Learning Hours – 6

Module 1: Understand the Importance of Managing Risks in the Workplace

  • Legal Risk Management
  • Purpose of the Evaluation
  • Structure of the Report
  • Hazards and Control Measures
  • Principles of Risk Management
  • Risk Management Process
  • Risk Management Standards and Frameworks
  • Risk and Regulatory Policy
  • Risk Management Policy

Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility

  • Steps to Risk Assessment
  • Hazard Prevention and Control
  • Build and Implement a Risk Management Plan
  • Monitor and Review
  • Risk Prioritisation
  • Objective Probability
  • Risk Management Documentation

Unit 8605-406: Developing Your Leadership Styles

Credit Value – 4

Guided Learning Hours – 10

Module 3: Understand the Outcomes of Effective Leadership

  • Leadership and Importance of Employee Engagement
  • Leadership's Role in Engagement
  • Styles and Models of Followership
  • Effective Performance Management 

Module 4: Be Able to Assess Own Leadership Styles  

  • Leadership Styles and Methods
  • Diagnostic Tools for Leaders and Managers
  • Importance of Leadership Development 

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation

  • Self-Assessment for Leadership
  • Pillars of Self Organisation
  • How to Become a Self-Managed Employee?
  • Manage Work Schedule Successfully
  • How Do Self-Organising Teams Work?
  • Leadership Profile

Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Importance of Good Leadership Behaviour
  • Ways to Build Effective Leadership Behaviours
  • Factors that Affect Business Leadership
  • Situational Analysis
  • Leadership Styles - Choosing the Right Approach for the Situation 

Module 7: Understand How to Develop Own Leadership Style and Effectiveness

  • Create an Action Plan for Leadership Development
  • Benefits of Creating an Action Plan
  • Monitoring and Evaluating an Action Plan
  • Steps to Increase Leadership Effectiveness

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 8: Understand the Importance of Effective Communication in Management

  • Importance of Effective Communication in Management
  • Communication Process
  • Relevance of the Communication Cycle for Effective Communication 
  • Importance of Selecting an Appropriate Tone and Language
  • Importance of Level of Formality
  • Effectiveness of Verbal and Written Communication Methods
  • Evaluate Communication Skills as a Manager 

Module 9: Be Able to Develop Effective Communication Skills as a Reflective Manager

  • Developing Effective Communication Skills as a Reflective Manager
  • Tools for Evaluating Communication Skills
  • Importance of Feedback on Communication Skills
  • Identifying Strengths and Areas for Improvement
  • SWOT Analysis
  • Personal Development Planning 

Unit 8605-409: Managing Personal Development  

Credit Value – 15

Guided Learning Hours – 6

Module 10: Understand How to Identify and Prioritise Work-Related Development Requirements

  • Prioritising Employee Development
  • Self-Assessment Tool
  • Learning Styles
  • Model of Learning Styles
  • Surface and Deep Learning
  • SMART Objectives
  • Measure Progress and Achieve Goals 

Module 11: Be Able to Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace

  • Individual Development Plan 
  • How can Learning and Development can Improve the Workplace?
  • Employee Development Opportunities
  • Learning Preferences and Strengths
  • Self-Management Skills 
  • Nature and Purpose of Evaluation

Module 12: Understand the Impact of Development on Workplace Performance

  • Impact of Learning and Development on Employee Productivity
  • Short-Term Goals
  • Steps to Set Short-Term Goals
  • How to Achieve Medium-Term Goals?
  • Set and Achieve Long-Term Goals
  • Performance Appraisal Methods 

Unit 8605-300: Solving Problems and Making Decisions

Credit Value – 2

Guided Learning Hours – 9

Module 13: Know How to Describe a Problem, Its Nature, Scope, and Impact

  • Identify the Problem and Steps to Problem Analysis
  • Goal Setting and Problem Solving
  • Techniques for Creative Thinking

Module 14: Know How to Gather and Interpret Information to Solve a Problem

  • Gather and Interpret Information
  • Information Vs Data
  • Calculate Summary Statistics
  • Grouped Data
  • Interpretation of Charts and Graphs
  • Methods of Indexing 

Module 15: Know How to Evaluate Options to Make a Decision

  • Decision Making Techniques
  • Option Evaluation and Steps to Effective Decision Making
  • Identify Relevant Information for Decision-Making

Module 16: Plan, Monitor, and Review the Implementation and Communication of Decisions

  • Phases in Decision Implementation
  • Decision-Making Strategies for Plan Implementation
  • Planning Techniques and Case Presentation

Unit 8605-301: Understanding Innovation and Change in an Organisation

Credit Value – 2

Guided Learning Hours – 9

Module 17: Understand Innovation and Change in an Organisation

  • Innovation and Advantages of Innovation
  • Benefits of Organisational Change
  • Identify Barriers to Change and Innovation
  • Ways to Overcome Barriers

Module 18: Plan, Monitor, and Review the Implementation, Communication of Innovation and Change 

  • Planning, Monitoring, and Review Techniques to Manage Innovation and Change
  • Importance of Communication When There is Change

Module 19: Understand the Effects of Innovation and Change on People and Teams in an Organisation

  • Human Effects of Innovation and Change
  • Reduce the Risk of Change Fatigue
  • Planning and Executing Change Effectively

Unit 8605-303: Planning and Allocating Work

Credit Value – 2

Guided Learning Hours – 9

Module 20: Know How to Plan Work in the Workplace

  • Identify Goals
  • Effective Goal-Setting Techniques for Achieving Your Goals
  • Monitoring and Control Techniques

Module 21: Know How to Allocate Work to Team Members

  • Identify Resource Requirements
  • Allocate Work to Team Members
  • How to Assess and Support Team Performance?
  • Ways to Communicate Effectively in the Workplace
  • Types of Quality Standards and Their Purpose  

Module 22: Understand How to Improve the Performance of a Team in Delivering to Plan

  • Causes of Variances
  • Improve Team Effectiveness and Performance
  • Causes of Underperformance in Employees
  • Developing a Plan with an Underperforming Employee
  • Ways to Deal with an Underperforming Employee

Unit 8605-308: Understanding Leadership

Credit Value – 2

Guided Learning Hours – 6

Module 23: Understand Leadership Styles

  • Leadership Styles
  • What Influences the Choice of Leadership Styles?
  • Effects of Leadership Styles on the Organisation

Module 24: Understand Leadership Qualities and Review Own Leadership Qualities and Potential

  • Common Leadership Styles and How to Find Your Own?
  • Steps to Build Trust and Respect in the Workplace
  • Simulation-Based Learning 
  • Review of Own Leadership Behaviour

Unit 8605-310: Understanding How to Motivate to Improve Performance

Credit Value – 2

Guided Learning Hours – 9

Module 25: Understand the Factors that Influence Motivation Levels in the Workplace

  • What is Motivation?
  • Factors of Motivation
  • How Individual Differences Affect Levels of Motivation in the Workplace?
  • Potential Impact on Organisational Performance

Module 26: Understand How a Theory of Motivation can be Used to Improve Performance Levels

  • Motivation Theories
  • Ways to Improve Performance by Motivations Theory
  • Ways to Use Employee Engagement to Improve Motivation Levels

Unit 8605-314: Understanding Discipline in the Workplace

Credit Value – 2

Guided Learning Hours – 370

Module 27: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

  • Legal Aspects
  • Progressive Discipline Policy – Single Disciplinary Process
  • Importance of Policies and Procedures
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 28: Understand How to Monitor Discipline in the Workplace

  • Standard Disciplinary Procedure
  • Purposes and Objectives of Disciplinary Action
  • How to Maintain Workplace Discipline?
  • Steps to Improve and Develop Interpersonal Skills

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Who Should Attend this ILM Level 4 Diploma in Leadership and Management Course?

This Diploma is tailored for experienced professionals looking to elevate their Leadership and Management capabilities. It is ideal for:

  • Senior Managers
  • Department Heads
  • Project Managers
  • Business Leaders
  • HR Directors
  • Aspiring Executives
  • Retail Managers

Prerequisites of the ILM Level 4 Diploma in Leadership and Management Course

There are no formal prerequisites for attending this ILM Level 4 Diploma in Leadership and Management Training. 

ILM Level 4 Diploma in Leadership and Management Course Overview

Leadership is a social relationship between two or more people who rely on one another to achieve mutual goals, and management is the method of planning, organising, directing, and controlling employees' activities to achieve organisational goals with other resources. Leadership motivates others to believe in the vision set for the company and work to achieve it, whereas management administers the work and ensures the completion of daily activities.

This training explains decision-making techniques to evaluate options made to take a decision, innovate with an organisation, and allocate work to team members. Individuals with outstanding leadership and management skills will work on higher designations and climb the ladder of success within a short span of time. This course is beneficial for Senior Managers, Project Managers, and HR Directors.

In this 4-days training by The Knowledge Academy, delegates will acquire comprehensive knowledge of leadership and management. This training provides delegates with leadership qualities and ways to review their own leadership qualities and potential. They will also gain an understanding of factors that influence motivation levels in the workplace and the theory of motivation to improve performance levels. 

Course Objectives

  • To hone their leadership style and devise an effective action plan
  • To learn about the effects of leadership styles on the organisation
  • To explore employee engagement and leadership roles in it
  • To attain knowledge of steps to build trust and respect in the workplace
  • To identify the problem and steps to problem analysis to describe their nature
  • To become a self-managed employee and effectively manage work schedules

At the end of this training, delegates will be able to assess leadership behaviour in terms of the factors which determine effective leadership. They will also be able to manage their personal development and evaluate planned development activities.

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What's Included in this ILM Level 4 Diploma in Leadership and Management Course? 

  • ILM Level 4 Diploma in Leadership and Management Assessment 
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 4 Diploma in Leadership and Management Certificate 
  • Comprehensive Digital Delegate Pack 

ILM Level 4 Diploma in Leadership and Management Assessment Information 

  • You willcomplete assessments for each unit you study, which will consist of written tasks and project-based evaluations.  
  • All submissions are completed online and evaluated by your ILM tutor.

Why choose us

Our Christchurch venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Christchurch is the largest city in the south island of New Zealand and has a population of around 350,000. Christchurch has several educational institutes including primary, secondary, college and Universities. Christchurch is home to Burnside High School which is the fourth largest school in New Zealand, and houses over 2,500 students. Cashmere High School is also another large secondary school. Another secondary school of similar size is Papanui High School. Christchurch is very well known for its traditional schools, for example, St Thomas of Canterbury College and St Andrew’s College. Christchurch has a number of Universities and Institutes located in or around the city. The University of Canterbury is New Zealand’s second oldest University. The University was founded in 1873 and became the second institution in New Zealand to offer tertiary level education. The University of Canterbury offers degrees in various departments such as, Social Work, Fine Arts, Education and Sports Coaching. The University currently has around 14,900 students in attendance, with 10,000 undergraduates and 2000 post graduates. Another institute located in Christchurch is the Christchurch Polytechnic Institute of Technology which provides students with full and part time education in technologies and trade. Christchurch Polytechnic Institute of Technology is the largest institute on the island to offer Applied Sciences. The University has around 25,000 full and part time students in attendance. The University offers degrees in departments such as: Music Arts, Nursing, Applied Science and Information Technology. The University Of Otago Christchurch School Of Medicine is also located in Christchurch and is one of three schools that make up the University of Otago and is primarily based at Christchurch Hospital. The University of Otago Christchurch School Of Medicine was established in 1924 and became a clinical school in 1973. The school is linked with the University Of Otago Dunedin School Of Medicine, where students can choose to study their final year there.

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Address

Pavilions Hotel Church
42 Papanui Rd
Merivale
Christchurch
8014

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 4 Diploma In Leadership And Management in Christchurch. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 4 Diploma In Leadership And Management in Christchurch, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 4 Diploma In Leadership And Management in Christchurch. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 4 Diploma In Leadership And Management in Christchurch sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 4 Diploma In Leadership And Management in Christchurch FAQs

The Level 4 Diploma in Leadership and Management is a comprehensive training designed to enhance advanced Leadership and Management capabilities. It equips participants with in-depth knowledge and practical skills essential for high-level Leadership roles.
Absolutely. This Diploma offers valuable insights and skills that are critical for Senior Management and Leadership positions. It supports career advancement by providing a thorough understanding of Strategic Leadership and Management.
The course is ideal for experienced professionals in senior or strategic roles looking to further develop their Leadership and Management Skills. It is suitable for those aiming to advance to executive positions.
The ILM Level 4 Diploma provides a broader and deeper exploration of Leadership and Management compared to the ILM Level 4 Certificate, which covers foundational aspects. The Diploma is more comprehensive and suited for those seeking advanced expertise.
Consider pursuing higher-level qualifications or additional certifications to deepen your expertise and continue advancing your career in Leadership and Management.
Yes, continuous support is available throughout your learning journey. Our customer support team can assist you via phone or email before, during, and after the course.
The course includes assessments, expert-led training sessions, the official ILM Level 4 Diploma in Leadership and Management, and a comprehensive digital delegate pack.
Once your booking is confirmed, you will receive an email with all necessary details and any pre-course materials.
You will gain skills in strategic planning, team leadership, decision-making, and effective communication, along with a deep understanding of core management principles and practices.
Yes, upon successful completion of the course, you will receive an ILM Level 4 Diploma in Leadership and Management, which is a recognised qualification.
The Knowledge Academy is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ILM Level 4 Diploma in Leadership and Managementin Christchurch starts from NZD16995
The Knowledge Academy is the Leading global training provider for ILM Level 4 Diploma in Leadership and Management.
Please see our ILM Level 4 courses available in Christchurch
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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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