Course information

ISO 17020 Foundation Training Course Outline

Module 1: Introduction to ISO 17020

  • Introduction
  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, Close Out, and Evaluate

Module 4: Quality Management and Improvement Overview

  • What is Quality Management?
  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

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Who should attend this ISO 17020 Foundation Training Course?

This training is suitable for individuals who are involved in inspection activities, quality management, and conformity assessment processes. This course will benefit the following professionals:

  • Quality Professionals
  • Stakeholders
  • Auditors
  • Lead Inspectors
  • ISO Internal Auditors
  • ISO Quality Managers
  • Team Leaders

Prerequisites of the ISO 17020 Foundation Training Course

There are no formal prerequisites for this course. However, prior experience in incident investigation is recommended but not mandatory. Also, familiarity with types of incidents that can occur might prove to be beneficial for the delegate.

ISO 17020 Foundation Training Course Overview

ISO 17020 Training is vital in today's quality assurance landscape as it forms the cornerstone for inspection bodies' credibility and competence. This training course, plays a pivotal role in ensuring that professionals understand the intricacies of ISO 17020 and its application in inspection practices. It provides a solid foundation for individuals and organisations seeking to align their inspection processes with international standards, thereby enhancing their reputation and trustworthiness in the industry.

Mastering ISO 17020 is essential for professionals engaged in inspection activities, quality management, and auditing. Inspection bodies must adhere to these standards to guarantee the quality, impartiality, and consistency of their services. By acquiring expertise in ISO 17020, professionals can safeguard the integrity of inspection results and demonstrate their commitment to delivering reliable and unbiased inspection services.

The Knowledge Academy's 1-day ISO 17020 Foundation Training equips delegates with practical insights into ISO 17020's requirements. It demystifies the standard's complexities, allowing professionals to grasp the nuances of inspection, accreditation, and quality assurance. This training empowers delegates to implement ISO 17020 effectively within their organisations, ensuring compliance, enhancing inspection quality, and ultimately achieving accreditation.

Course Objectives

  • To learn about facilities and equipment requirements for inspection
  • To understand the methods and processes of ISO standards
  • To identify the standard management system requirements for inspection
  • To get knowledge of how to improve the methods in quality management
  • To know about the report, record, and follow-up in the inspection procedure
  • To provide guidelines for developing a quality management system

At the end of this training, delegates will be able to create a successful quality management system that will work as a foundation for continuous performance improvement. They will also be able to handle a separate QMS component to maintain high laboratory standards.

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What’s included in this ISO 17020 Foundation Training Course?

  • ISO 17020 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • The ISO 17020 Foundation Examination Training Course Certificate
  • Digital Delegate Pack

ISO 17020 Foundation Exam Information 

To achieve the ISO 17020 Foundation Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Why choose us

Our Christchurch venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Christchurch is the largest city in the south island of New Zealand and has a population of around 350,000. Christchurch has several educational institutes including primary, secondary, college and Universities. Christchurch is home to Burnside High School which is the fourth largest school in New Zealand, and houses over 2,500 students. Cashmere High School is also another large secondary school. Another secondary school of similar size is Papanui High School. Christchurch is very well known for its traditional schools, for example, St Thomas of Canterbury College and St Andrew’s College. Christchurch has a number of Universities and Institutes located in or around the city. The University of Canterbury is New Zealand’s second oldest University. The University was founded in 1873 and became the second institution in New Zealand to offer tertiary level education. The University of Canterbury offers degrees in various departments such as, Social Work, Fine Arts, Education and Sports Coaching. The University currently has around 14,900 students in attendance, with 10,000 undergraduates and 2000 post graduates. Another institute located in Christchurch is the Christchurch Polytechnic Institute of Technology which provides students with full and part time education in technologies and trade. Christchurch Polytechnic Institute of Technology is the largest institute on the island to offer Applied Sciences. The University has around 25,000 full and part time students in attendance. The University offers degrees in departments such as: Music Arts, Nursing, Applied Science and Information Technology. The University Of Otago Christchurch School Of Medicine is also located in Christchurch and is one of three schools that make up the University of Otago and is primarily based at Christchurch Hospital. The University of Otago Christchurch School Of Medicine was established in 1924 and became a clinical school in 1973. The school is linked with the University Of Otago Dunedin School Of Medicine, where students can choose to study their final year there.

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Address

Pavilions Hotel Church
42 Papanui Rd
Merivale
Christchurch
8014

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 17020 Foundation Training | ISO 17020 Training in Christchurch. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 17020 Foundation Training | ISO 17020 Training in Christchurch, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 17020 Foundation Training | ISO 17020 Training in Christchurch. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 17020 Foundation Training | ISO 17020 Training in Christchurch sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 17020 Foundation Training | ISO 17020 Training in Christchurch FAQs

The International Organisation for Standardisation (ISO) is an independent international organisation that develops standards, frameworks, principles, and requirements needed for evaluating and reporting various systems and bringing consistency to businesses' working globally.
There are no formal prerequisites to attend this course.
This course is suited for quality professionals, auditors, and anyone engaged in inspection activities. It offers valuable insights for individuals aiming to deepen their knowledge of inspection standards and boost compliance within their organisations.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion, ensuring you gain practical experience and in-depth knowledge.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
This certification enhances credibility by demonstrating conformity assessment competence, improves operational efficiency through standardised processes, and fosters stakeholder trust. It also helps organisations meet regulatory requirements, leading to increased business opportunities and customer satisfaction.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
This certification encompasses the requirements for the competence of bodies performing inspection. It aims to enhance confidence in the inspection process, ensuring organisations adhere to international standards, improve operational efficiency, and promote consistent and reliable inspection outcomes.
Yes, an examination is typically included with this training, allowing delegates to demonstrate their understanding and knowledge of the course material. It is crucial for earning certification and validating their expertise in inspection bodies.
This training covers essential topics such as the principles of inspection, the structure of the ISO 17020 standard, roles of inspection bodies, audit processes, and risk management, ensuring a comprehensive understanding of quality management systems.
Delegates in this training develop essential skills, including effective inspection techniques, compliance assessment, risk management, understanding of quality management systems, and conducting audits, enhancing their capability in maintaining inspection body standards.
Earning this certification opens up career opportunities in inspection bodies, quality assurance roles, regulatory compliance, and risk management, enabling professionals to advance in manufacturing, construction, and environmental services, among others.
In the ISO 17020 Foundation Course, attendees will learn the requirements of the ISO 17020 standard, effective inspection methods, auditing strategies, and principles of quality management, and how to implement these skills in practical situations, thereby boosting their expertise in the inspection domain.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Christchurch stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ISO 17020 Foundation Trainingin Christchurch starts from NZD2695
The Knowledge Academy is the Leading global training provider for ISO 17020 Foundation Training.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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