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We are the Largest Global Accredited Training Provider for ITIL Certifications. We are the most trusted AXELOS Global Accredited Training Partner.

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Become a Certified ITIL Professional with this ITIL Certification Course

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ITIL® Certification Course Overview

ITIL® is the world’s most popular framework for IT Service Management, offering a renewed focus on value-driven practices and the optimisation of IT Services. You will be taught from ITIL Certification courseware accredited by PeopleCert on behalf of AXELOS through practical exercises, aiming to familiarise you with ITIL® Guiding Principles, the Four Dimensions of Service Management, and the Service Value Chain that guarantee you to pass your exam on the very 1st attempt.

We deliver ITIL training solutions to corporate, government agencies, public sectors, multinational organisations and private individuals. Our subject matter experts have plentiful industry knowledge and know how to make their topics engaging in creating a unique and valuable learning environment. Our dedicated staff work incessantly to provide in-house training to clients that wish to have the convenience and comfort of working within their familiar surroundings.

Course Delivery Method

The Knowledge Academy is the World’s Leading Association for training professionals. The Knowledge Academy provides ITIL Training in 490+ locations in 221+ countries, covering 3000 subjects with four delivery methods: Classroom, Live Classroom (Virtual), Onsite/Corporate, and Online/Self-paced E-Learning. In all these delivery types, an exam is included.

ITIL® 4 Certification Courses - Peoplecert/Axelos

Popular ITIL® 4 Courses in London

ITIL® Certification Training Packages

Complete ITIL® 4 Managing Professional (MP) Certification Path

5 Courses
  • ITIL® 4 Foundation
  • ITIL® 4 Specialist: Create Deliver and Support CDS
  • ITIL® 4 Specialist: Drive Stakeholder Value DSV
  • ITIL® 4 Specialist: High Velocity IT Training
  • ITIL® 4 Strategist: Direct, Plan and Improve DPI

Complete IT Project Manager Certification Package

3 Courses
  • Agile Project Management Foundation & Practitioner (AgilePM®)
  • Scrum Master Certification
  • ITIL® 4 Foundation

ITIL® Strategic Leader (SL) Certification Path

2 Courses
  • ITIL® 4 Strategist: Direct, Plan and Improve DPI
  • ITIL® 4 Leader: Digital and IT Strategy DITS

ITIL® 4 Certification Path

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Who Should Attend our ITIL® Certification Training?

This course would benefit those working in a service delivery or service desk discipline and IT professionals interested in adopting or have adopted ITIL® within their organisation. Different job roles that can benefit from ITIL® certifications include:

  • ITSM Professionals
  • IT Professionals
  • Business Managers
  • Business Process Owners
  • IT Security Managers
  • Services Designers
  • IT Consultants
  • IT Audit Managers
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Amazing Offers for ITIL Certification Course

We have some amazing offers for our global learners who want to learn and improve their skills but have a limited budget. These offers are specially designed according to individuals or businesses.

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Buy 2 and Get 3 Courses

If you buy two courses, you will receive a third for FREE.

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2

Onsite & Group Discounts for ITIL Courses

If you have multiple employees seeking ITIL® training, we will provide a highly competitive price.

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3

Military & Government Discounts

Get more value for your money. Save 10% more if you are a current or ex-uniformed professional.

75% of IT Professionals say ITIL® is the most common best practice framework globally.

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Benefits of Choosing Our ITIL Courses

The Knowledge Academy is recognised as a Market Leader for IT professionals looking to enhance their skills. We proudly deliver Outstanding Learning Services to our global learners. Our award-winning courses are designed using highly interactive learning strategies, supported by extensive research in designing and developing content so that learners can benefit from this unusual and unique content exclusive to Knowledge Academy learners.

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Awarded and Globally Established

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Accredited by Renowned Exam Institutions

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Corporate and Government Clients

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Highly Experienced Instructors

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In-House and Onsite Training Specialists

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100% Success Guaranteed

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Accredited Course Material

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Best Price Guaranteed

Limited Budget?

We understand that sometimes we have limited budgets.

  • To help and support our clients, we provide a limited number of daily discount codes.
  • Hurry Up! We believe in a first-come, first-serve!

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What People Say About Our ITIL Courses

Why Should You Choose ITIL Certification from The Knowledge Academy?

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Best Price Guarantee

You won’t find better value in the marketplace. If you do find a lower price, just send us the offer, and we’ll beat it.

02
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Guaranteed to Pass Exam

Our Exam Pass Guarantee gives you the confidence that we will support your learning until you pass your exam.

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100% Money Back Guarantee

We are so confident in our ITIL® Certification Courses and the skills of our instructor that we offer a money-back guarantee if you do not pass the exam after three attempts.

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Guaranteed to Run

All our ITIL® Certification Courses are Guaranteed-to-Run (GTR) on the dates provided, giving you the confidence to make your training plans with us.

ITIL Certification Course FAQ's

Will this ITIL Certification Course in London help me get a job?

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Yes, our ITIL Certification Course in London is designed to give you the industry-ready skills needed to land a job.

How much time will it take to complete the ITIL Training?

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All our ITIL Course run for different durations. You can check it out below:

Course Name Duration
ITIL® 4 Foundation 2 Days
ITIL® 4 Foundation Bridge Training 1 Day
ITIL® 4 Managing Professional Transition Module 2 Days
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) 2 Days
ITIL® 4 Specialist: Create Deliver and Support (CDS) 2 Days
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) 2 Days
ITIL® Foundation and Practitioner 4 Days
ITIL® Service Lifecycle – Service Operation 3 Days
ITIL® Service Lifecycle – Service Transition 3 Days
ITIL® Service Lifecycle – Continual Service Improvement 3 Days
ITIL® Service Lifecycle – Service Design 3 Days
ITIL® Service Lifecycle – Service Strategy 3 Days
ITIL® Service Lifecycle – Managing Across the Lifecycle 5 Days
ITIL® Service Capability – Service Offerings & Agreements 5 Days
ITIL® Service Capability – Release, Control & Validation 5 Days
ITIL® Service Capability – Planning, Protection, and Optimization 5 Days
ITIL® Service Capability – Operational Support and Analysis 5 Days

When do I have to renew my ITIL Certification?

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All ITIL Certifications have to renew every three years.

What are the types of ITIL Certification Options available?

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The Knowledge Academy offers various ITIL Certification options under ITIL 4 and ITIL v3:

ITIL 4 Certification options:
  • ITIL® 4 Foundation
  • ITIL® 4 Foundation Bridge Training
  • ITIL® 4 Managing Professional Transition Module
  • ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
  • ITIL® 4 Specialist: Create Deliver and Support (CDS)
  • ITIL® 4 Strategist: Direct, Plan and Improve (DPI)
ITIL v3 Certification options:
  • ITIL® Foundation and Practitioner
  • ITIL® Service Lifecycle – Service Operation
  • ITIL® Service Lifecycle – Service Transition
  • ITIL® Service Lifecycle – Continual Service Improvement
  • ITIL® Service Lifecycle – Service Design
  • ITIL® Service Lifecycle – Service Strategy
  • ITIL® Service Lifecycle – Managing Across the Lifecycle
  • ITIL® Service Capability – Service Offerings & Agreements
  • ITIL® Service Capability – Release, Control & Validation
  • ITIL® Service Capability – Planning, Protection, and Optimization
  • ITIL® Service Capability – Operational Support and Analysis

How to prepare for ITIL Certification?

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Preparing for ITIL Certification can seem intimidating as so many options are available. It is a prestigious certification that requires in-depth preparation, and the Knowledge Academy’s ITIL Training will prepare you with all the necessary skills to pass your ITIL Certification Exam.

What is ITIL® and why it is important?

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Information Technology Infrastructure Library (ITIL®) is a framework of best practices for delivering IT services. ITIL® is important because its systematic approaches to IT service management can help businesses to manage risks, establish cost-effective practices, strengthen customer relations, and build a stable IT environment that allows growth, scale and change in business.

How can ITIL® help different businesses?

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ITIL® defined specific sets of processes which helps businesses to:

  • Deliver maximum customer value.
  • Optimise business resources and capabilities.
  • Plan the processes to achieve a particular business goal.
  • Define each role clearly for each task.
  • Establish cost-effective guidelines and more.

Who can pursue this ITIL Certification Course?

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All IT professionals who want to improve the IT services in their organisations can pursue this ITIL Certification Course.

Is it worth doing ITIL Certification?

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If you want to upskill your IT career, you should apply for an ITIL Certification. In the ITIL Training, you’ll be taught about the ITIL Framework that sets the standards for IT Services in an organisation.

I am unable to find the course I am looking for?

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The Knowledge Academy provides training on over 3000 different subjects. Please contact us if you cannot find your ideal course in the list above.

How ITIL® training courses can help me in my career growth?

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Professionals who hold an ITIL® certification get higher ranks in companies and get paid more than any average IT Professional.

What kind of practical experiences are required to get an ITIL Certification?

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Having practical experience before getting an ITIL Certification is optional, and our ITIL Course will provide you with enough experience to start your certification career.

How can I renew my ITIL Certification?

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Here’s how you can renew your ITIL Certification:

  • You can renew your ITIL Certification by retaking the ITIL Exam before your renewal date.
  • You can also renew your certification by enrolling in another ITIL Course at The Knowledge Academy and retaking the exam.
  • From March 2023, you can renew your certification via CPD points. You will have to collect and log them in on your MyAxelos account.

What is difference between ITIL and ITSM?

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Although ITSM is a technical discipline dealing with the efficient design, deployment and implementation of IT services, ITIL is a tool that IT practitioners can use to incorporate best practices for ITSM and progress towards a more efficient IT environment.

What is new in ITIL 4 foundation?

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ITIL 4 Framework acts as an introduction to the framework, offering delegates a description of the current approach of AXELOS to ITSM. This involves a description of the end-to-end 'Service Value System (SVS)' along with newly integrated frameworks with ITIL such as DevOps, Agile and Lean. ITIL 4 Framework acts as an introduction to the framework, offering delegates a description of the current approach of AXELOS to ITSM. This involves a description of the end-to-end 'Service Value System (SVS)' along with newly integrated frameworks with ITIL such as DevOps, Agile and Lean.

What are the job profiles available for ITIL Certified individuals in London?

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The following job profiles will be available for ITIL Certified individuals in London:

  • Service Portfolio Manager
  • Technical Architect
  • Availability Manager
  • Risk Manager
  • Service Owner
  • IT Architect
  • Compliance Manager

Suggest some resources for practicing ITIL Certification Exam Questions.

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Our ITIL Training comes with practice questions and mock exams, and they will greatly help anyone looking to attempt the ITIL Certification Exam.

What is the salary of certified ITIL Professionals?

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Here’s what ITIL Certified Professional earn in various countries:

Country Annual Average Salary
US $92,000
India ₹13,00,000
Canada CA$107,000
UK £42,000
Australia AU$74,000
Singapore S$85,000
UAE AED587.000

Where can I pursue this ITIL Certification Course in London?

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The Knowledge Academy provides ITIL Certification Training in London in four different delivery methods:

  • Online
  • Online Instructor-Led or Virtual
  • Classroom
  • Onsite/Corporate

Can The Knowledge Academy deliver the training to more than 1000 delegates of my company?

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We have already trained over 1000 delegates from multiple internationally renowned organisations. In such cases where the delegates are more in number, we are providing training in batches.

Can The Knowledge Academy deliver corporate or in-house training?

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Yes, our special in-house delivery staff work incessantly to train clients who wish to have the convenience and comfort of working in their familiar surroundings.

How an ITIL® Certification can help me in my intellectual and business growth?

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By taking ITIL® Certification, you will gain comprehensive knowledge of the widely used ITIL® framework, in which you will learn:

  • How to understand customers' needs?
  • How to build long-term relationships?
  • How to improve your reputation?
  • How to increase productivity and improve the resource management system?
  • How to manage risks without interrupting business services, and more?

What delivery method I can choose for the ITIL® training courses?

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You can choose below delivery method according to your requirement:

  • Online: If you want to learn at your own pace and any time in the day or night.
  • Online Instructor-Led or Virtual: If you want to learn virtually from the instructor in the comfort of your home.
  • Classroom: If you want to attend training in The Knowledge Academy venue.
  • Onsite/Corporate: If you are looking for a training solution for your employees or company.

Can we customise training and course material according to our company requirements?

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We have subject matter experts who will work according to your company's requirements.