Change Management Certification

accredited by

Our Change Management Foundation & Practitioner course is accredited by APMG

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Official APMG Change Management Foundation Exam

Change Management Foundation and Practitioner Course Outline

The Foundation and Practitioner Change Management Training Course covers the following areas:

Module 1: Organisational Context and Approach

  • Organisational Context and Approach
  • Organisational Culture
  • Structuring your Approach
  • Agile Practices

Module 2: People and Change

  • Individual Differences
  • Human Response to Change
  • Human Motivations and Drives
  • Change the Formula and Change Anxieties
  • Competence and Learning

Module 3: Change Leadership and Teams

  • Key Roles in Organisational Change
  • Change Agent’s Role and Personal Influence
  • Leadership and Psychological Safety
  • Leadership, Culture and Organisational Change
  • Teams and Change

Module 4: Stakeholders and Communication

  • Stakeholder Engagement
  • Communication

Module 5: Work of the Change Manager

  • Assessing Change Impact
  • Resistance to Change
  • Change Analytics

Module 6: Sustaining Change

  • Types of Levers for Change
  • Tipping Point and Critical Mass
  • Roger’s Adoption Mode

Module 7: Learning for Change

  • Introduction to Effective Instruction
  • Learning Needs and Objectives - Knowledge, Skills and Attitudes

Module 8: Coaching for Change

  • Active Listening
  • Giving Developmental Feedback
  • Framework for Coaching

Module 9: Handling Conflict in Change

  • Conflict in Change Situation and Conflict Management

Module 10: Facilitation for Co-Design

  • Facilitation Principles for Co-Design

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Who should attend this Change Management Foundation and Practitioner Course?

The APMG Change Management Foundation & Practitioner Course provides delegates with a comprehensive understanding of the principles, processes, and techniques used in managing change within organisations. The professionals who can benefit from attending the course are as follows:

  • Aspiring Change Managers
  • Current Change Managers
  • Project Managers
  • Business Analysts
  • Operational Managers
  • Senior Executives Programme Managers
  • Risk Managers

Prerequisites of the Change Management Foundation and Practitioner Course

There are no formal prerequisites for attending this APMG Change Management Foundation & Practitioner Course.

Change Management Foundation and Practitioner Course Overview

Organisations continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organisational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.

Change Management empowers professionals to not only anticipate and plan for change but also to transform employee attitudes toward it. In an era where adaptability is a key driver of organisational success, mastering Change Management is a strategic imperative. This APMG Change Management Foundation & Practitioner Course offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the Change Management Skills to navigate and lead change processes successfully.

In this intensive 5-day APMG Change Management Foundation and Practitioner Course, delegates gain an understanding of Change Management, covering pre-implementation, implementation, and post-implementation phases. The course is split into two parts: the first three days for the Foundation segment and the remaining days for the Practitioner section. Accredited by APMG, it equips delegates with both theoretical and practical knowledge for real-world applications.

Course Objectives

  • To understand the different phases of the Change Management process
  • To identify and manage resistance to change
  • To communicate effectively with stakeholders
  • To build a sense of urgency for change
  • To develop and implement a Change Management plan

After completing this APMG Change Management Foundation And Practitioner Course, delegates will have the confidence and competence to lead and support change initiatives effectively. They will be equipped with practical skills and knowledge to drive successful change in their organisations.

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What’s included in this Change Management Foundation & Practitioner Course?

  • Change Management Foundation Examination
  • Change Management Practitioner Examination
  • World-Class Training Sessions from Experiences Instructors
  • Change Management Foundation Certificate
  • Change Management Practitioner Certificate
  • Digital Delegate Pack

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Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

Change Management Practitioner Exam Information

The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain. 

  • Question Type: Objective Testing 
  • Total Questions: 4  
  • Total Marks: 80 Marks   
  • Pass Mark: 50%, or 40/80 Marks 
  • Duration: 150 Minutes  
  • Mode of Examination: Online
  • Open Book/ Closed Book: Open Book

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accredited by

Our Change Management Foundation course is accredited by APMG

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official APMG Change Management Foundation Exam

Change Management Foundation Course Outline

Module 1: Organisational Context and Approach

  • Organisational Context and Approach
  • Organisational Culture
  • Structuring your Approach
  • Agile Practices

Module 2: People and Change

  • Individual Differences
  • Human Response to Change
  • Human Motivations and Drives
  • Change the Formula and Change Anxieties
  • Competence and Learning

Module 3: Change Leadership and Teams

  • Key Roles in Organisational Change
  • Change Agent’s Role and Personal Influence
  • Leadership and Psychological Safety
  • Leadership, Culture and Organisational Change
  • Teams and Change

Module 4: Stakeholders and Communication

  • Stakeholder Engagement
  • Communication

Module 5: Work of the Change Manager

  • Assessing Change Impact
  • Resistance to Change
  • Change Analytics

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Who should attend this Change Management Foundation Course?

This Change Management Foundation Training Course is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organisations. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • Project Managers
  • Business Analysts
  • Human Resources Professionals
  • Operational Team Leads
  • Business Process Managers
  • Business Transformation Managers

Prerequisites of the Change Management Foundation Course

There are no formal prerequisites for attending this Change Management Foundation Course.

Change Management Foundation Course Overview

Change Management is the backbone of successful transformation in today's dynamic business environment. Proficiency in Change Management is a strategic imperative for professionals across various domains. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to drive successful change initiatives.

The Change Management Foundation Course, accredited by APMG, is a pivotal step on this transformative journey. It equips individuals with the skills and knowledge to orchestrate change effectively, ensuring that organisations adapt, thrive, and innovate in the face of evolving challenges. The Accredited Change Management Courses are tailored for individuals aspiring to become change catalysts, regardless of their industry or background.

This intensive 3-day Change Management Foundation Course empowers delegates with a comprehensive understanding of Change Management principles and best practices. They will delve into the foundations of Change Management, exploring key concepts, models, and methodologies. Through interactive sessions, real-world case studies, and expert guidance, delegates will gain the expertise to plan, implement, and manage change initiatives effectively.

Course Objectives

  • To gain a comprehensive understanding of the Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To earn a globally recognised certification in Change Management

By the end of this Change Management Certification Course, delegates will be equipped to lead and drive transformative change within their organisations, earning their Change Management Foundation Certification as a testament to their proficiency.

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What’s included in this Change Management Foundation Course?

  • Change Management Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Foundation Certificate
  • Digital Delegate Pack

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Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official Professional Change Management (CPCM) Exam

Certified Professional Change Management (CPCM) Course Outline

Module 1: Introduction to CPCM

  • What is CPCM?
  • What is Business Change?
  • The Benefits and Risks of Business Change

Module 2: Organisational Change

  • Business Transformation
  • Business Transformation Stages
  • Factors for Success
  • Risk Management
  • Process Mapping
  • Evaluating Existing Processes
  • Identifying Areas for Improvement
  • Aligning Organisation Structure and Job Roles
  • Implementing and Operating New Changes
  • Stakeholder Engagement

Module 3: Approaches to Change

  • Individual Change
  • The ‘People’ Side of Change
  • Five Elements of Individual Change
  • Team Change
  • Organisational Change
  • Organisational Readiness
  • Why is Change Required?
  • Lead Change

Module 4: Change Impact and Analysis

  • Planning and Measuring Change
  • Directing Change
  • Perspectives and Responses
  • Exploring Change Failure
  • Influences and Concerns
  • Change Principles
  • Communication
  • Overcoming Challenges
  • Maintaining Change

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Who should attend this Certified Professional Change Management Course?

The Certified Professional Change Management (CPCM) Course is for anyone who wants to develop their knowledge of Change Management. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Operational Managers
  • Business Analysts
  • Human Resources (HR) Professionals
  • Senior Leaders and Executives

Prerequisites of the Certified Professional Change Management Course

There are no formal prerequisites for this Certified Professional Change Management (CPCM) Course. However, a basic understanding of Change Management concepts can be beneficial.  

Certified Professional Change Management (CPCM) Course Overview

Change is the only constant in the corporate world, and organisations worldwide are constantly evolving to stay competitive. Effective Change Management is not just essential but pivotal in this dynamic landscape. Change Management is not a mere skill; it's a strategic asset for businesses navigating the ever-changing market terrain. The immense demand for Change Managers has only been on the hike in recent years, making it a secure and gratifying job for individuals.

Proficiency in Change Management is a must-have for professionals who aspire to lead and drive transformation within organisations. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to ensure the seamless execution of change initiatives. This APMG Change Management Certification Course caters to individuals seeking to become catalysts of change, irrespective of their industry or background.

In this intensive 2-day Certified Professional Change Management (CPCM) Training Course, delegates will embark on a comprehensive journey through the world of Change Management. This Change Management Certification is designed and delivered by experienced trainers who possess years of teaching expertise, ensuring a robust foundation in Change Management principles and practices. Delegates will explore a wide array of critical areas, from managing workforce transitions and departmental restructuring to handling the impact of rapid business changes.

Course Objectives

  • To understand the different phases of the Change Management process
  • To identify and manage resistance to change
  • To communicate effectively with stakeholders
  • To build a sense of urgency for change
  • To develop and implement a Change Management plan

By the end of the Accredited Change Management Courses, Change Management professionals will be well-equipped to initiate and execute large-scale Change Plans, ensuring organisations thrive in the face of evolving landscapes.

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What’s included in this Certified Professional Change Management Course? 

  • Certified Professional Change Management (CPCM) Examination
  • World-Class Training Sessions from Experienced Instructors
  • Certified Professional Change Management (CPCM) Certificate
  • Digital Delegate Pack

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Certified Professional Change Management Exam Information

To achieve the Certified Professional Change Management CPCM, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 20 
  • Total Marks: 20 Marks 
  • Pass Mark: 65%, or 13/20 Marks 
  • Duration: 60 Minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our Change Management Practitioner course is accredited by APMG

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official APMG Change Management Practitioner Exam

Change Management Practitioner Course Outline

Module 1: Sustaining Change

  • Types of Levers for Change
  • Tipping Point and Critical Mass
  • Roger’s Adoption Mode

Module 2: Learning for Change

  • Introduction to Effective Instruction
  • Learning Needs and Objectives - Knowledge, Skills and Attitudes

Module 3: Coaching for Change

  • Active Listening
  • Giving Developmental Feedback
  • Framework for Coaching

Module 4: Handling Conflict in Change

  • Conflict in Change Situation and Conflict Management

Module 5: Facilitation for Co-Design

  • Facilitation Principles for Co-Design

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Who should attend this Change Management Practitioner Course?

This Change Management Practitioner Course is designed to provide a deeper, more practical understanding of Change Management, building on foundational knowledge. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • HR Managers
  • Senior IT Managers
  • Operational Managers
  • Programme Managers
  • Risk Managers
  • IT Change Managers

Prerequisites of the Change Management Practitioner Course

Delegates must acquire the Change Management Foundation Certification before pursuing this Change Management Practitioner Course.

Change Management Practitioner Course Overview

In today's fast-paced world, organisations frequently undergo transformations, and understanding how to manage these changes effectively is paramount. Change Management Courses have gained significance due to their relevance in ensuring the sustainability and success of businesses in an ever-evolving environment.

Proficiency in Change Management Practitioner Training is crucial for professionals across various industries. In a world where change is constant, individuals who can facilitate smooth transitions, mitigate resistance, and ensure that teams adapt swiftly are invaluable assets to organisations. Change Management Courses empower professionals to become adept at handling disruptions and transformations, ultimately contributing to an organisation's resilience and growth.

The Knowledge Academy's Change Management Practitioner Training course is a 2-day intensive course designed to provide delegates with comprehensive skills and practical knowledge in Change Management. By immersing themselves in this Change Management Training, delegates will gain insights into the latest industry best practices and strategies. They will learn how to develop change strategies, communicate effectively, and engage stakeholders throughout the change process.

Course Objectives

  • To apply the knowledge and skills learned in the Change Management Foundation Course to real-world situations
  • To develop the skills needed to lead and manage change
  • To gain experience in the different phases of the Change Management process
  • To learn how to overcome resistance to change effectively
  • To develop and implement a Change Management plan

By the end of this Change Management Training, delegates will be well-equipped to lead successful change initiatives, making a significant impact on their organisations' adaptability and success.

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What’s included in this Change Management Practitioner Course?

  • Change Management Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Practitioner Certificate
  • Digital Delegate Pack

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Change Management Practitioner Exam Information

The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain. 

  • Question Type: Objective Testing 
  • Total Questions: 4  
  • Total Marks: 80 Marks   
  • Pass Mark: 50%, or 40/80 Marks 
  • Duration: 150 Minutes  
  • Mode of Examination: Online
  • Open Book/ Closed Book: Open Book

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Managing Organisational Change Effectively Course Outline

Module: 1 An introduction to Managing Organisational Change

  • What is Organisational Change?
  • Why is Change Necessary?
  • The Effects of Change

Module: 2 How does leadership influence Organisational Change?

  • What are the Qualities of a Good Leader?
  • Why is Change Necessary?
  • Effects of Change

Module: 3 Steps to Change

  • Kotter’s 8 Step Model
  • Embedding New Practices
  • Monitoring and Evaluating

Module: 4 Communicating Change

  • AIDA model
  • Communication Planning Framework
  • What method of Communication?

Module: 5 Individuals and Change

  • The Change Curve
  • Bridges’ Stages of Transition
  • Motivation
  • Resistance and how to deal with it

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Who should attend this Managing Organisational Change Effectively Training Course?

The Managing Organisational Change Effectively Course is designed for managers who experience the impact of organisational change. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • Programme Managers
  • Operational Managers
  • Consultants
  • Project Managers
  • Human Resource (HR) Professionals
  • Business Analysts

Prerequisites of the Managing Organisational Change Effectively Training Course

There are no formal prerequisites for attending this Managing Organisational Change Effectively Course. 

Managing Organisational Change Effectively Training Course Overview

The implementation of change is a daunting process for any organisation, even if the change is anticipated. Likewise, change enforcement does not always run smoothly, and the impact is not always as positive as intended. Consequently, competent managers are needed to govern the application of changes within organisations, for which they need to be skilful, perceptive, and possess exceptional people skills.

Organisational Change is often met with resistance and negativity, which can cause low morale as employees are comfortable with things as they stand and do not see the need for alterations. This Change Management Training Course helps delegates become proficient in adopting people-focused strategies, centred around understanding their employee’s concerns and transforming their defiance into support.

This 1-day Managing Organisational Change Effectively Training Course by The Knowledge Academy provides delegates with an understanding of the importance of setting goals, so that teams have something to work towards, which makes them feel valued upon fulfilment. Similarly, delegates learn how to provide sufficient support and develop their knowledge of monitoring and evaluating changes upon implementation.

Course Objectives

  • To gain a comprehensive understanding of the Organisational Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To apply the knowledge and skills learned in the course to your own organisation

Upon completion of this APMG Change Management Certification Course, the delegates will learn how to address challenges that they are likely to face and will thus emerge as proficient Organisational Change Managers.

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What’s included in this Managing Organisational Change Effectively Training Course? 

  • World-Class Training Sessions from Experienced Instructors 
  • Managing Organisational Change Effectively Certificate
  • Digital Delegate Pack  

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accredited by

Our Change Management course is accredited by APMG

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official APMG Change Management Practitioner Exam

Change Management Re-Registration Course Outline

Chapter 1: Project Management - Change Initiatives, Projects, and Programmes

  • Overview
  • Decisions and Designs
  • Project Environment
  • Project Methodologies
  • Identifying Key Roles and Owners
  • Change the Delivery Plan

Chapter 2: Sustaining Change

  • Levers and Leverage
  • Types of Levers
  • Environmental Levers
  • Leadership Levers
  • Organisational Development Levers
  • Kelman’s Three Levels of Adoption
  • Tipping Point and Critical Mass
  • Reinforcing Systems – Vicious and Virtuous Cycles
  • Levels of Adoption and Critical Mass
  • Three Reinforcing System

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Who should attend this Change Management Re-Registration Training?

The Change Management Re-Registration Training is designed for individuals who have previously achieved a certification in Change Management and need to renew or re-register their certification. This Change Management Training is suitable for:

  • Experienced Change Consultants
  • Project Managers
  • Organisational Leaders
  • HR Professionals
  • Training and Development Specialists
  • Quality Assurance Managers
  • Continuous Improvement Leaders

Prerequisites of the Change Management Re-Registration Training Course

Delegates must hold a Change Management Practitioner Certification before pursuing this Change Management Re-Registration Course.

Change Management Re-Registration Course Overview

Change Management proficiency is not a one-time achievement; it's an ongoing journey. The corporate world is in a constant state of flux, demanding that Change Management professionals stay at the forefront of industry trends and best practices. The Change Management Re-Registration Course by The Knowledge Academy is a testament to the ever-evolving landscape of Change Management.

Change Management Online Courses are indispensable for Change Managers, Project Managers, HR professionals, and leaders who understand that change is not a static event but a continuous process. To drive successful change initiatives, professionals must be well-versed in the latest methodologies, and the best Change Management Certification Course caters to their need for re-registration and upskilling.

In this intensive 2-days Change Management Re-Registration Course, delegates will embark on a journey to refresh and renew their Change Management expertise. The Change Management Practitioner Training Course develops knowledge and skills gained at the Change Management Foundation level. Since the Practitioner certification concentrates more on the practical implementation of Change Management principles in real workplace situations, this is what the Re-Registration course also covers.

Course Objectives

  • To refresh knowledge of the Change Management process
  • To gain experience in the different phases of the Change Management process
  • To update skills in communicating effectively with stakeholders and managing resistance to change
  • To learn about the latest trends in Change Management
  • To earn a re-certification in Change Management

By the end of this Change Management Training, Change Management professionals will be reinvigorated and re-registered, ready to take on the ever-changing challenges of the corporate world with renewed proficiency.

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What's included in this Change Management Re-Registration Training?

  • Change Management Re-Registration Examination
  • World-Class Training from Experienced Instructors
  • Change Management Practitioner Certificate
  •  Digital Delegate Pack

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Change Management Practitioner Exam Information

The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain. 

  • Question Type: Objective Testing 
  • Total Questions: 4  
  • Total Marks: 80 Marks   
  • Pass Mark: 50%, or 40/80 Marks 
  • Duration: 150 Minutes  
  • Mode of Examination: Online
  • Open Book/ Closed Book: Open Book

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Change Management Black Belt Exam

Change Management Black Belt Course Outline

Module 1: Understanding the Impact of Change

  • What is Change Management?
  • When to Implement Change?
  • Difficulty of Implementing Change
  • Types of Change
  • Learning and the Process of Change
  • ‘Learning Dip’
  • Tackling the Learning Dip
  • Unconscious Competence
  • Moving Through the Cycle of Competence
  • Learning Cycle
  • Kolb’s Learning Styles

Module 2: Supporting and Preparing for Impending Changes

  • Lewin’s Force Field Model
  • Models of the Change Process
  • Lewin’s Three-Step Change Approach
  • John Kotter’s Eight Step Model
  • Kaizen
  • Senge’s Systems Thinking Model
  • Bullock and Batten
  • Models and Metaphors
  • Preparing and Supporting Change

Module 3: Understanding and Managing Others Through Changes

  • Human Response to Change
  • Schien
  • Leadership
  • Leadership Principles
  • Myers Briggs
  • Leadership Principles
  • Types of Leadership
  • Management vs Leadership
  • Managing a Team and Team Effectiveness
  • Adair Model
  • Adair and Leadership
  • Coaching

Module 4: Getting Buy-In

  • Introduction to Buy-In
  • Guaranteeing Buy-In
  • Methods of Capturing Information
  • Viewpoints and Perspectives
  • Driving Change
  • Three Key Motivators
  • Benefits Management

Module 5: Dealing with Individual and Organisational Resistance

  • Stages of Adaptation
  • Individuals and Resistance
  • Organisation and Resistance
  • Morgan’s Organisational Metaphors
  • Strategy to Manage Resistance
  • Rosabeth Moss Kanter
  • Managing Transitions
  • Active Listening
  • Feedback

Module 6: Building and Maintaining Good Working Relationships with Stakeholders

  • Stakeholder Strategy
  • Identifying Stakeholders
  • Strategic Perspective
  • Stakeholder Principles
  • Stakeholder Impact Assessment
  • Stakeholders
  • Stakeholder Engagement
  • Communication Plan

Module 7: Getting More Creative with Change Solutions

  • Common Issues
  • McKinsey 7-S Model
  • Tools and Complex Change
  • ‘Hearts and Minds’
  • Change Agent Networks
  • Communication Channels
  • Social Media

Module 8: Gaining Increased Confidence and Motivation

  • Beckhard and Harris’ Change Formula
  • Levers and Leverage
  • Types of Levers
  • Use of Middle Managers
  • Increase Motivation
  • Herzberg’s Hygiene Factors
  • McGregor’s Theory X and Y
  • Maslow’s Hierarchy of Needs

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Who should attend this Change Management Black Belt Course?

The Change Management Black Belt Course is a comprehensive training course that teaches the skills and knowledge necessary to successfully manage change in organisations. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Senior Change Managers
  • Change Management Consultants
  • Organisational Development Directors
  • Transformation Leaders
  • Change Management Practitioners
  • Experienced Human Resource (HR) Professionals
  • Senior Quality Assurance (QA) Professionals

Prerequisites of the Change Management Black Belt Course   

The Change Management Black Belt Course is a comprehensive training course that teaches the skills and knowledge necessary to successfully manage change in organisations. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

Change Management Black Belt Course Overview

In the ever-evolving landscape of modern business, Change Management isn't just a concept—it's a strategic imperative. This Change Management Black Belt Course takes professionals on a transformative journey, providing them with the tools and techniques needed to lead change initiatives confidently. It is tailored for professionals who aspire to become masters of change, regardless of their industry or role.

Proficiency in Change Management is imperative for Leaders, Executives, Project Managers, and Change Agents who are responsible for driving organisational transformation. In an era characterised by disruption and uncertainty, the ability to navigate and lead change effectively is a strategic asset. Therefore, Change Management Training Courses is designed for those who understand that change isn't a challenge to overcome but a force to harness for organisational success.

In this 2-days course, delegates will learn how to develop comprehensive Change Management plans, lead teams through complex transformations, and effectively communicate change strategies to stakeholders. They will gain insights into managing resistance, addressing challenges, and measuring the success of change initiatives. The Change Management Black Belt Course, offered by The Knowledge Academy, equips professionals with advanced skills and knowledge to become leaders of change. It's not just about managing change; it's about mastering it.

Course Objectives

  • To effectively analyse, plan, and execute organisational change initiatives
  • To align change initiatives with organisational strategy
  • To develop leadership skills necessary for guiding teams through change
  • To identify potential risks associated with change initiatives and mitigate them
  • To foster a culture of adaptability and resilience within the organisation

By the end of Change Management Training Courses, delegates will emerge as Change Management Black Belts, equipped to lead organisations through even the most significant and challenging transformations.

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What’s included in this Change Management Black Belt Course?

  • Change Management Black Belt Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Black Belt Certificate
  • Digital Delegate Pack

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Change Management Black Belt Exam Information

To achieve the Change Management Black Belt, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Change Management Green Belt Course Outline

Module 1: Change Process and Its Impact

  • Learning and the Process of Change
  • Tackling Learning Dip
  • Unconscious Competence
  • Moving Through the Cycle of Competence
  • Learning Cycle and Styles

Module 2: Approaches to Change

  • Four Approaches to Change
  • Behavioural Approach to Change
  • Herzberg's Motivating Factors
  • Cognitive Approach
  • Key Questions in Achieving Results
  • Cognitive – Achieving Results
  • Setting Goals and Psychodynamic Approach
  • Change Curve
  • Humanistic Approach
  • Key Areas for Focus
  • Maslow's Hierarchy of Needs
  • How Do We Motivate?

Module 3: Personality and Change

  • Introduction to Personality and Change
  • Most Common Personality Traits
  • Lewin's Three-Step Model
  • Reducing Learning Anxiety
  • Communication and Change
  • Group Vs Team
  • Types of Team
  • Team Change – Tuckman 1965
  • Belbin Types
    • Action-Oriented Roles
    • People Oriented Roles
    • Cerebral Oriented Roles

Module 4: Models and Approaches to Change

  • What is Organisational Culture?
  • Leadership and Culture
  • Morgan's Organisational Metaphors
  • Machines
  • Political System
  • Organisms
  • Flux and Transformation
  • Culture Fit
  • Different Approaches for Change

Module 5: Leaders, Managers, and Leadership Styles

  • Leaders and Managers
  • Leadership and Organisations
  • Visionary Leaders
  • Connective Leaders
  • Storytellers
  • Adaptive Leaders
  • Transformational Vs Transactional
  • Goleman – Leadership Styles
  • Dispersed Leadership
  • Sustaining the Change Process
  • Covey's Seven Habits and Communication

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Who should attend this Change Management Green Belt Course?

The Change Management Green Belt Training Course is a good fit for anyone who wants to learn the fundamentals of Change Management and how to apply them in their work. This includes professionals such as:

  • Project Managers
  • Product Managers
  • Change Managers
  • Operational Managers
  • Business Analysts
  • Human Resources (HR) Professionals
  • IT Professionals

Prerequisites of the Change Management Green Belt Course  

There are no formal prerequisites for this Change Management Green Belt Course. However, a basic understanding of Change Management concepts can be beneficial.

Change Management Green Belt Course Overview

Change Management is a strategic approach to navigating and orchestrating organisational change effectively. In today's rapidly evolving business landscape, change is constant, whether driven by technological advancements, market shifts, or internal transformations. Change Management is relevant because it ensures that organisations adapt seamlessly to these changes, minimising disruptions, managing resistance, and optimising the chances of success.

It empowers professionals to lead and guide teams through transitions, aligning people, processes, and objectives to achieve desired outcomes. This Change Management Course is tailored for individuals seeking to excel in their roles and contribute to their organisation's resilience and competitiveness. The Change Management Green Belt Certification Course covers crucial aspects of Change Management, including defining change objectives, creating comprehensive change plans, and executing change communication strategies. 

In this intensive 1-day Change Management Green Belt Certification Course, delegates will embark on a transformative journey. They will gain in-depth insights into the fundamental principles of Change Management, equipping them with the knowledge to plan, execute, and oversee change initiatives. Through interactive sessions, real-world case studies, and expert guidance, delegates will develop the skills to drive change, engage stakeholders, and manage resistance effectively.

Course Objectives

  • To gain a comprehensive understanding of the Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To earn a globally recognised certification in Change Management

By the end of this Change Management Training, delegates will possess the Change Management Green Belt Certification, a testament to their proficiency in leading change initiatives.

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What’s included in this Change Management Green Belt Course?

  • World-Class Training Sessions from Experienced Instructors
  • Change Management Green Belt Certificate  
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Complete Change Management Assessments Training Course Outline

Module 1: Change Management Perspective

  • Why Change Management Matters?
  • Change and the Individual
  • Change and the Organisation
  • Models for the Change Process
  • Key Roles in Organisational Change
  • Organisational Culture and Change

Module 2: Change Readiness, Planning, and Measurement

  • Building Individual Motivation to Change
  • Building Organisational Readiness for Change
  • Preparing for Resistance
  • Measuring Change Effectiveness

Module 3: Change Impact Assessment

  • What is Change Impact Assessment?
  • What Does Change Impact Assessment Include?
  • Why is Change Impact Analysis Important?
  • Change Impact Categories
  • How to Do a Change Impact Analysis?
  • ArborSys Approach

Module 4: Organisational Readiness Assessment

  • What is Readiness Assessment?
  • Key Characteristics of Readiness
  • Assessing Organisational Culture for Change
  • Tools to Support Readiness Assessment
  • Organisational Readiness to Change Assessment (ORCA) Tool
  • Developing and Writing an Effective Aim Statement
  • What is an Organisational Readiness Assessment?
  • Why a Third-Party Should Create Your Readiness Assessment?
  • What Can a Readiness Assessment Do for Your Business?

Module 5: Introduction to Stakeholder Analysis

  • What is a Stakeholder?
  • Importance of Stakeholder Analysis
  • Benefits of Stakeholder Analysis
  • Organisational and Project Spotlight on Stakeholders
  • Who are the Stakeholders?
  • Identifying an Organisations Stakeholders
  • Analysing an Organisation Stakeholders
  • Managing Stakeholders
  • Stakeholder Analysis Approach

Module 6: Steps in Stakeholder Analysis

  • Planning the Process
  • Selecting and Defining a Policy
  • Identifying Key Stakeholders
  • Adapting the Tools
  • Collecting and Recording the Information
  • Filling in the Stakeholder Table
  • Analysing the Stakeholder Table
  • Using the Information

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Who should attend this Complete Change Management Assessments Training Course?

The Complete Change Management Assessments Training Course is designed for professionals across industries who are involved in leading or implementing organisational change. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • HR Managers
  • Project Managers
  • Department Heads
  • Leadership Team Members
  • Training and Development Specialists
  • Communication Managers
  • Quality Control Managers

Prerequisites of the Complete Change Management Assessments Training Course

There are no formal prerequisites required for the Complete Change Management Assessments Training Course. However, a basic knowledge of organisational dynamics and project management principles would be beneficial.

Complete Change Management Assessments Training Course Overview

Change Management is an organised way to transform or transition an organisation's processes, goals, or technologies. It aims to execute policies for controlling change, effecting change, and encouraging people to adopt change. Skills gained from this Complete Change Management Assessments Training Course help delegates to achieve higher job posts such as Change Managers, Service Ops Experts, Consultants, Change Directors, and many more.

This Change Management Training will comprehensively cover several crucial concepts essential for navigating organisational change effectively. Delegates will gain insights into the key roles crucial for orchestrating successful change within an organisation. They will also delve into strategies for building individual motivation to embrace and drive change, recognising that the commitment of individuals plays a pivotal role in the change process.

Our 1-day Complete Change Management Assessments Course aims to provide delegates with a comprehensive knowledge of Change Management Assessments. During this Change Management Certification Course, delegates learn about various Organisational Readiness to Change Assessment (ORCA) tools. They also learn about various essential topics such as models for the change process, change impact categories, managing stakeholders, adapting the tools, and many more.

Course Objectives

  • To understand the different types of Change Management assessments
  • To select the right assessment for the specific change initiative
  • To conduct the assessment effectively
  • To analyse the results of the assessment
  • To develop and implement a Change Management plan based on the results of the assessment

At the end of this Complete Change Management Assessments Training Course, delegates learn to analyse stakeholders using various steps. They also learn to use various Organisational Readiness to Change Assessment (ORCA) tools effectively.

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What’s Included in this Complete Change Management Assessments Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Complete Change Management Assessments Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Risk Management for Change Training Course Outline

Module 1: Introduction to Risk Management

  • What is Risk?
  • Types of Risks
  • Risk Description
  • Inherent Level of Risk
  • Risk Classification System
  • Risk Likelihood and Magnitude

Module 2: Impact of Risk on Organisations

  • Level of Risk
  • Impact of Hazard Risks
  • Attachment of Risks
  • Risk and Reward
  • Attitudes to Risk
  • Risk and Triggers

Module 3: Types of Risks

  • Timescale of Risk Impact
  • Four Types of Risk
  • Embrace Opportunity Risks
  • Manage Uncertainty Risks
  • Mitigate Hazard Risks
  • Minimise Compliance Risks

Module 4: Scope of Risk Management

  • Origins of Risk Management
  • Development of Risk Management
  • Specialists Areas of Risk Management
  • Simple Representations of Risk Management
  • Enterprise Risk Management
  • Levels of Risk Management Sophistication

Module 5: Principles and Aims of Risk Management

  • Principles of Risk Management
  • Importance of Risk Management
  • Risk Management Activities
  • Effective and Efficient Core Processes
  • Implementing Risk Management
  • Achieving Benefits

Module 6: Risk Change Management

  • What is Change Risk?
  • What are the Risks Involved in Change Management?
  • How to Identify Change Management Risks?
  • Importance of Change Management Assessments to Identify Risks
  • Conducting an Effective Change and Project Risk Assessment
  • Organisational Change Management Risks Matrix Charts
  • Risk Assessment Using a Change Management Risk Matrix

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Who should attend this Risk Management for Change Training Course?

The Risk Management for Change Course is tailored for professionals from various sectors who are involved in managing risks associated with organisational change initiatives. This Change Management Certification Course is particularly beneficial for individuals in roles such as:

  • Change Managers
  • Project Managers
  • Business Leaders
  • HR Managers
  • Operational Managers
  • Quality Assurance Managers
  • Compliance Officers

Prerequisites of the Risk Management for Change Training Course

There are no formal prerequisites required for the Risk Management for Change Training Course. However, participants with a foundational understanding of Change Management concepts will be able to engage more effectively with the course content.

Risk Management for Change Training Course Overview

In the ever-evolving landscape of business, Risk Management stands as a critical process for organisations to safeguard their earnings and capital. It's the art of identifying, assessing, and controlling threats that range from financial uncertainties and legal liabilities to technological challenges and strategic management failures.

Proficiency in Risk Management is indispensable for professionals tasked with steering organisations through turbulent waters. Change Managers, Project Managers, Risk Analysts, and leaders at all levels must master this discipline to ensure that change initiatives are executed smoothly in the face of potential risks. The corporate world is rife with uncertainties, and the ability to assess and mitigate risks is a strategic asset.

In this intensive 1-day Risk Management for Change Training Course, delegates will acquire a comprehensive understanding of Risk Management and its critical role in the change process. The course covers a wide array of essential topics, including organisational Change Management risk matrices, levels of Risk Management sophistication, risk description, specialist areas of risk management, and simple representations of risk management.

Course Objectives

  • To learn about the different types of risks that can occur during a change initiative
  • To identify the factors that contribute to risk
  • To assess the likelihood and impact of risks
  • To develop and implement risk mitigation strategies
  • To monitor and manage risks throughout the change process

By the end of this APMG Change Management Certification Course, Change Management professionals will be well-prepared to incorporate Risk Management practices into their change initiatives, ensuring organisations are equipped to thrive amidst uncertainty.

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What’s Included in this Risk Management for Change Training Course?

  • World-Class Training Sessions from Experienced Instructors      
  • Risk Management for Change Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Managing Change with Agile Methodology Training Course Outline

Module 1: Defining Change

  • Change Definition
  • Developing Vision
  • Drivers of Change
  • Aligning Change with Strategy

Module 2: Change Management Perspective

  • Why Change Management Matters?
  • Change and the Individual
  • Change and the Organisation
  • Models for the Change Process
  • Key Roles in Organisational Change
  • Organisational Culture and Change

Module 3: Agile Methodology

  • What is Agile Methodology?
  • History of Agile Methodology
  • Agile Principles
  • Benefits of Agile Project Management
  • Agile Vs Scrum
  • Agile Vs Waterfall Project Management

Module 4: Agile Change Management

  • What is Agile Change Management?
  • Why are Agile Methods So Popular?
  • How to Achieve Agile Change Management?
  • Activities of Change Management
  • Roles, Responsibilities, Lines, and Levels of Authority
  • Activities in a Process
  • Documentation Used to Carry Out a Process
  • Frequency and Time when Set Tasks are Carried Out
  • Equipment Needed to Complete Tasks
  • User Stories
  • Kanban Board

Module 5: Leading, Managing, and Ensuring That Change Delivers Value

  • Role of Leadership in Change Management
  • Communicating Change
  • Benefits Management Principles and Processes
  • Benefits Identification, Mapping, and Analysis
  • Planning Benefits Realisation
  • Supporting Benefits Realisation

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Who should attend this Managing Change with Agile Methodology Training Course?

The Managing Change with Agile Methodology Training Course is designed for professionals who are involved in driving organisational change initiatives using Agile methodologies. The Accredited Change Management Courses are highly relevant for individuals in various roles, including:

  • Change Managers
  • Project Managers
  • HR Managers
  • Scrum Masters
  • Product Owners
  • Team Leads
  • Quality Managers
  • Operations Managers

Prerequisites of the Managing Change with Agile Methodology Training Course

There are no formal prerequisites required for the Managing Change with Agile Methodology Training Course. However, a basic understanding of Agile principles and Change Management concepts can be beneficial.

Managing Change with Agile Methodology Training Course Overview

In the ever-evolving landscape of Software Development and Project Management, Agile methodology has emerged as a dynamic and iterative approach. Concurrently, Change Management (CM) has become the cornerstone of defining and executing change within organisations. The synergy of Agile and Change Management is a compelling phenomenon that accelerates change implementation, driving organisational objectives effectively.

Managing Change with Agile Methodology helps organisations and professionals to get the best of both CM and Agile to increase the pace of change to drive desired organisational objectives. It helps organisations to achieve successful implementation and achievement of the expected project benefits. Pursuing Change Management Training helps delegates to gain the skills required to thrive in change initiative implementers roles in highly reputed organisations with good pay.

In this 1-day Managing Change with Agile Methodology Training Course, delegates learn what change is, what drives change and aligning change with strategy. Delegates gain an in-depth understanding of Agile Methodology and Agile Change Management. They also learn various concepts such as user stories, Kanban board, leadership in change, supporting benefits realisation, etc.

Course Objectives

  • To understand the principles of Agile methodology
  • To apply Agile methodology to the Change Management process
  • To develop and implement an Agile Change Management plan
  • To manage change effectively in an Agile environment
  • To enhance team collaboration and communication through Agile techniques

At the end of this Change Management Training, delegates learn to manage Change Management with the Agile Methodology effectively. They also learn to effectively implement process models of change and activities required to drive Change Management through the Agile Methodology. Delegates become proficient in implementing change and ensuring that change delivers value for their organisation.

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What’s included in this Managing Change with Agile Methodology Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Managing Change with Agile Methodology Certificate
  • Digital Delegate Pack

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Change Management Certification FAQs

Change Management Courses refers to the process of planning, implementing, and managing organisational changes in a structured and systematic manner. It involves understanding the need for change, assessing its impact, and guiding individuals and teams through the transition.
The right Change Management Course depends on your career goals, industry, and preferred methodologies. Research different certifications to find one that aligns with your professional needs.
Yes, Change Management Courses enhances your skills, increases career opportunities, and demonstrates your expertise in managing organisational change effectively.
CCMP (Certified Change Management Professional) Certification, offered by ACMP, validates expertise in Change Management principles, practices, and processes, enhancing your ability to lead successful organisational changes.
Yes, APMG Certification is worth it, providing globally recognised credentials that validate your skills and knowledge in change management, boosting your career prospects.
Change Management Courses provide essential skills for managing and implementing changes effectively. They improve communication and reduce resistance, improving project outcomes and organisational success.
Our Change Management Training Courses can be accessed through an online instructor-led class, on-site training, classroom sessions, and online self-paced classes.
The future of Change Management in 2024 focuses on digital transformation, Agile methodologies, and increased emphasis on emotional intelligence to navigate organisational changes effectively.
Organisations offering Change Management Certifications include Prosci, Change Management Institute (CMI), and the Association of Change Management Professionals (ACMP).
Popular Change Management tools used in organisations include the ADKAR model, Kotter's 8-Step Change Model, McKinsey's 7-S Framework, and Lewin's Change Management Model.
Acquiring this certification is worth it for professionals seeking to enhance their expertise in guiding organisations through change, improving employability and career advancement opportunities.
The best certification for Change Management depends on individual career goals but Prosci’s Change Management and ACMP’s Certified Change Management Professional (CCMP) are highly regarded.
To be a Change Manager, you typically need a bachelor's degree in business or a related field, experience in project management or consulting, and skills in leadership and communication.
Starting a career in Change Management involves gaining relevant education, building experience in Project Management or a related area, and developing strong communication and leadership skills.
Must-read Change Management books for professionals include "Leading Change" by John P. Kotter, "Switch: How to Change Things When Change Is Hard" by Chip and Dan Heath, and "The Heart of Change" by John P. Kotter and Dan S. Cohen.
Common interview questions for a Change Management role include describing your experience with managing change in an organisation, how you handle resistance to change, and your approach to stakeholder management.
While the list of prerequisites differs from one course to the other, most of the courses do not have any such rigid and formal prerequisites for attending a Change Management Training Course. However, some essential Project Management and business administration knowledge and experience would be beneficial for all courses.
The foundation examination is not valid for a defined period and will not expire. Candidates who pass the practitioner exam are recognised as ‘Change Management Registered Practitioners'. Individuals will remain 'Registered' for 5 years. To maintain the Registered status, practitioners must complete and pass a Change Management Re-Registration examination within 3-5 years following their initial/previous practitioner certification.
Change Management certificates can generally be renewed every 3 to 5 years to stay up to date with industry standards and best practices. Check the specific certification body's requirements for exact renewal details. Keeping your certification current is vital for maintaining its relevance in the field.
Change Management Courses cover strategic planning, stakeholder engagement, communication strategies, resistance management, and the psychology of change, preparing participants to lead successful organisational change efforts.
The duration of Change Management Courses spans 1 to 5 days.
Change Management Courses include ADKAR, Kotter's 8-Step Process, Lewin's Change Management Model, and Agile change management techniques, providing a solid foundation in both traditional and modern approaches to change management.
Our Change Management Courses are distinguished by their practical focus, expert instructors with real-world experience, and a blend of interactive methodologies that ensure learners can apply concepts directly to their work environments.
The Change Management Foundation level focuses on understanding theories and models of change, while the Practitioner level applies this knowledge to real-world situations, requiring a deeper understanding and ability to implement change management practices effectively.
Yes, Change Management Courses include case studies to help participants understand how change management principles are applied in real-world scenarios, enhancing learning through practical examples and interactive discussions.
The Change Management Training Exam consists of multiple-choice questions for the Foundation level and more complex scenario-based questions for the Practitioner level, designed to assess understanding and application of change management principles.
Resources for preparing for Change Management Certification Exams include official study guides, online courses, practice exams, webinars, and workshops offered by accredited training organisations, alongside access to a community of change management professionals.
Prior work experience is not strictly necessary for obtaining this certification at the Foundation level, but it is beneficial for the Practitioner level, where practical application of concepts in real-world situations is assessed.
The pass rate for these certification exams varies on the certification you select. Please check the exam section of the certification you are intrested in to know the relevant detail.
Yes, participants gain access to a range of post-course resources, including alumni networks, continuous learning opportunities, webinars, and access to the latest change management tools and research.
Highest salaries vary by experience and region as follows Region Highest Salary UK £90,000 USA $150,000 India ₹2,000,000.
Change Management Training can significantly boost your project management career by enhancing your ability to manage and implement change effectively, improving project outcomes and leadership capabilities.
Yes, Change Management Training can enhance leadership skills by providing tools and methodologies to effectively lead teams through change, fostering resilience and adaptability in leadership roles.
Employers highly value these certifications in hiring decisions, as it demonstrates a professional's commitment to understanding and applying best practices in change management, crucial for organisational success.
Completing Change Management Courses can open doors to roles such as Change Manager, Project Manager, Organisational Development Consultant, and positions within HR, strategic planning, and business transformation teams.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Change Management Courses.
The Knowledge Academy is the Leading global training provider for Change Management Certification.
The training fees for Change Management Certification in Peru starts from $4795
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