BCS Professional Certificate In Stakeholder Engagement Training in Krakow

Home

Courses

Business Analysis Courses

BCS Professional Certificate in Stakeholder Engagement Training

Krakow

Attain in-depth knowledge about various stakeholder types and analysis techniques.
Understand the communication process and barriers to effective listening.
Learn creative problem-solving techniques and managing conflict in negotiations.

Dates & Prices Dates & Prices

Course information

BCS Professional Certificate in Stakeholder Engagement Training Course Outline

Module 1: Stakeholders

Types of Stakeholder
Stakeholder Analysis and Prioritisation
Stakeholder Planning and Monitoring
Stakeholder Perspectives

Module 2: Communication

Communication Process
Barriers to Communication
Active Listening
Listening Behaviours

Module 3: Working with Stakeholder Groups

Group Development Process
Learning Styles

Module 4: Facilitated Workshops

Benefits of Facilitated Workshops
Roles in a Facilitated Workshop
Stages of a Facilitated Workshop
Facilitated Workshop Planning
Running a Facilitated Workshop
Facilitation Techniques

Module 5: Rapport

Nature of Rapport
Mehrabian’s Elements in Communication
Techniques for Creating and Sustaining Rapport
Building Rapport Using Mirror, Match, Pace

Module 6: Creative Problem-solving

Creative Problem-solving Process
Barriers to Creativity
Techniques for Generating Ideas
Managing the Creative Thinking Process Using de Bono’s Six Hats

Module 7: Managing Expectations

Categories of Expectations
Sources of Expectations
Process for Managing Expectations

Module 8: Negotiating with Stakeholders

GETTING TO YES Approach
BATNA
Integrative and Distributive Negotiation

Module 9: Managing Conflict

Roots of Conflict – Goals, Judgements, Values
Options for Conflict Resolution
Thomas-Kilmann Conflict MODE Instrument

Who Should Attend this BCS Professional Certificate in Stakeholder Engagement Training Course?

This BCS Professional Certificate in Stakeholder Engagement Training Course is ideal for professionals who are keen to enhance their ability to manage and engage effectively with stakeholders in a variety of settings. It is particularly beneficial for:

Project Managers
Communication Officers
Change Managers
Business Analysts
HR Professionals
Public Relations
Senior Executives

Prerequisites for BCS Professional Certificate in Stakeholder Engagement Training Course

There are no formal prerequisites to attend this BCS Professional Certificate in Stakeholder Engagement Training Course.

BCS Professional Certificate in Stakeholder Engagement Training Course Overview

Stakeholder engagement is a crucial aspect of any successful project, ensuring that all parties involved are aligned, informed, and working towards a common goal. This course provides an in-depth understanding of stakeholder dynamics, equipping delegates with the skills necessary to effectively engage and manage stakeholders in various contexts, whether in project management, business analysis, or any organisational change initiatives.

Proficiency in Stakeholder Engagement is vital for professionals who aim to lead projects to success, minimise conflicts, and foster collaboration across teams. This skill is particularly essential for Project Managers, Business Analysts, Change Managers, and anyone involved in decision-making processes within their organisation. Mastery of stakeholder engagement can significantly enhance a professional's ability to drive projects forward, ensuring that all voices are heard and considered.

This intensive 2-day training equips delegates with practical tools and techniques to engage stakeholders effectively. Through interactive sessions, delegates will learn how to identify and analyse stakeholders, manage expectations, and communicate effectively with diverse groups. The course also covers strategies for overcoming challenges in stakeholder management, ensuring that delegates leave with actionable insights that can be immediately applied in their roles.

Course Objectives

To identify and analyse different types of stakeholders effectively
To apply appropriate communication strategies for diverse groups
To plan and conduct facilitated workshops for stakeholder engagement
To develop techniques for building and sustaining rapport
To employ creative problem-solving and conflict management strategies
To understand and navigate the complexities of negotiating with stakeholders

After completing this training, delegates will be well-equipped to engage stakeholders in a manner that ensures mutual understanding and cooperation. They will be proficient in using structured approaches to analyse and prioritise stakeholder needs and expectations.

What’s included in this BCS Professional Certificate in Stakeholder Engagement Training Course?

BCS Professional Certificate in Stakeholder Engagement Examination.
World-Class Training Session from Experienced Instructors.
BCS Professional Certificate in Stakeholder Engagement Certificate.
Digital Delegate Pack.

BCS Professional Certificate in Stakeholder Engagement Exam Information

The BCS Professional Certificate in Stakeholder Engagement exam evaluates a candidate ability to effectively engage and manage stakeholders across a variety of business contexts. This assessment ensures a comprehensive understanding of stakeholder analysis, prioritisation techniques, communication processes, and engagement strategies, aligning with BCS standards for excellence in stakeholder management. The format of the exam is as follows:

Question Type: Multiple-Choice
Total Questions: 40
Total Marks: 40 Marks
Pass Marks: 65%, or 26/40 Marks
Duration: 90 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Our Krakow venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Krakow is located in the Vistula River in the Lesser Poland region of Poland. With a population of nearly 800,000, it is the second largest city in the country. Krakow is world-renowned for its education standards and institutions, offering over 20 higher education institutions. Jagiellonian University is ranked by the Times as the 2^nd best University in the country and has its own library with over 4 million books. Krakow is also home to the AGH University of Science and Technology, the largest of its kind in Poland and the Academy of Music in Krakow which was established in 1888. Krakow has over 25 museums, several renowned theatres and is home to Opera Krakowska, one of the leading operatic institutions in the world. Popular tourist destinations also include Wawel castle, the Wieliczka Mines and Auschwitz museum.

Address

Ul Wielopole 4
Krakow
31-072
Poland

T: +48 221041849

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Professional Certificate In Stakeholder Engagement Training in Krakow. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's BCS Professional Certificate In Stakeholder Engagement Training in Krakow, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's BCS Professional Certificate In Stakeholder Engagement Training in Krakow. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led BCS Professional Certificate In Stakeholder Engagement Training in Krakow sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

BCS Professional Certificate In Stakeholder Engagement Training in Krakow FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Who should attend this course?

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is [ 2 ] day(s)

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for BCS Professional Certificate in Stakeholder Engagement Training in Krakow?

The training fees for BCS Professional Certificate in Stakeholder Engagement Trainingin Krakow starts from €2895

Which is the best training institute/provider of BCS Professional Certificate in Stakeholder Engagement Training in Krakow?

The Knowledge Academy is the Leading global training provider for BCS Professional Certificate in Stakeholder Engagement Training.

What are the best Business Analysis Courses courses in Krakow?

Please see our Business Analysis Courses courses available in Krakow

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our Business Analysis training is accredited by BCS

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on Business Analysis Courses?

What is Business Analysis?

History of Business Analysis

Business Analysis Methodologies

Benefits of Business Analysis for Businesses and Employers

Benefits of Business Analysis for Individuals

Business Analysis Certifications

Business Analysis Examinations

What if I fail a Business Analysis exam?

How to get my Business Analysis results

How do I book a Business Analysis course?

What is BCS Membership?

What organisations use Business Analysis?

Business Analysis Job Roles

What sectors use Business Analysis?

How to add Business Analysis to your CV

How to add your Business Analysis Certification to your LinkedIn

Back to course information

Upcoming classes
Package deals

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +48 221041849 and speak to our training experts, we should be able to help you with your requirements.

Book now