Who should attend this ITIL® 4 Specialist: Plan, Implement and Control Training Course?
The ITIL® 4 Specialist: Plan, Implement and Control Training Course is tailored for anyone seeking advanced skills in ITIL practices. This ITIL Certification Course is especially advantageous for the following professionals:
- IT Service Managers
- IT Operations Managers
- IT Project Managers
- IT Consultants
- Service Desk Managers
- IT Auditors
- Configuration Managers
Prerequisites of the ITIL® 4 Specialist: Plan, Implement and Control Training Course
To attend the ITIL® 4 Specialist: Plan, Implement, and Control training, the delegates must have a foundational understanding of ITIL® 4 principles and preferably have completed the ITIL® 4 Foundation certification.
ITIL® 4 Specialist: Plan, Implement and Control Training Course Overview
The ITIL® 4 Specialist: Plan, Implement, and Control Training is a course that is designed to equip IT professionals with the knowledge and skills necessary to effectively plan, implement, and control IT services in alignment with the ITIL 4 framework. In today's dynamic IT landscape, where organisations rely on IT services to support their business objectives, this ITIL Course is essential for professionals involved in service management and delivery roles.
IT Managers, Service Delivery Managers, Project Managers, and anyone responsible for planning and implementing IT services should prioritise participating in the ITIL® 4 Specialist: Plan, Implement, and Control Training. This ITIL Certification course is particularly relevant for professionals seeking to enhance their understanding of service planning, project management, change management, and service validation and testing.
This 3-day ITIL Certification course covers a wide range of topics, including service strategy development, project planning and implementation, change management processes, and service validation and testing techniques. Participants will learn how to develop service strategies, plan and execute projects, manage changes effectively, and validate services to ensure they meet business requirements.
Course Objectives
- To understand the key concepts and principles of planning, implementing, and controlling IT services in alignment with ITIL 4
- To learn how to develop service strategies and plans that align with business objectives and customer needs
- To develop skills in project management, including project planning, execution, and monitoring
- To explore change management processes and techniques for managing changes effectively while minimising disruption
- To understand the importance of service validation and testing in ensuring service quality and compliance with requirements
- To empower IT professionals to effectively plan, implement, and control IT services to deliver value and meet business objectives
Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to plan, implement, and control IT services effectively. They will be better prepared to develop service strategies, manage projects, implement changes, and validate services, ultimately contributing to improved service quality and organisational success.