ILM Level 3 Award in Leadership and Management Overview
ILM Level 3 Award in Leadership and Management Course Outline
Total Credit Value: 4
Total Guided Learning Hours: 17
Unit 8600-312: Understanding Conflict Management in the Workplace
Credit Value: 1
Guided Learning Hours: 4
Module 1: Conflict Management in the Workplace
- Causes of Conflict at Work
- Stages in the Development of Conflict
- Effects of Conflict on Team Performance
- Managing Workplace Conflict
- Resolve Conflict in the Workplace
- Techniques to Minimise the Adverse Effect of Conflict
- Ways to Create Harmony at Work
Unit 8600-313: Understanding Stress Management in the Workplace
Credit Value: 1
Guided Learning Hours: 7
Module 2: How to Manage Stress in the Workplace?
- Causes and Impact of Stress in the Organisation
- Sign and Symptoms of Stress
- Stress Management Technique
Module 3: How to Support Individuals in the Team and Minimise Stress in Others?
- Role as a Manager in Relation to Work Related Stress
- Principles of Counselling
- How Workplace Counselling Helps Employees and Employers?
Unit 8600-318: Understanding Quality Management in the Workplace
Credit Value: 2
Guided Learning Hours: 6
Module 4: Importance of Quality Management Within the Workplace
- Why is Quality Important for a Business?
- What Is an Internal Customer and External Customer?
- Comparing Internal and External Customers
- Total Quality Management
- Difference Between Design Quality Standards and Process Quality Standards
- Cost of Quality
Module 5: How Quality is Delivered Within the Workplace?
- Introduction to Quality System
- Total Quality System in Workplace
- Quality Management Standards
- Tools Used to Monitor Quality for Better Business
- Quality Record Management
- Improve Work Performance and Quality
- Quality Standards
Who should attend this ILM Level 3 Award in Leadership and Management Course?
This ILM Level 3 Award in Leadership and Management Course is ideal for those aiming to develop their leadership skills, enhance management capabilities, and effectively lead teams. It’s perfect for individuals looking to strengthen their ability to inspire, motivate, and drive successful outcomes. This course can be beneficial for a wide range of professionals, including:
- Team Leaders
- Supervisors
- Project Managers
- Line Managers
- Department Heads
- Shift Managers
- Operations Managers
- Assistant Managers
Prerequisites of the ILM Level 3 Award in Leadership and Management Course
This ILM Level 3 Award in Leadership and Management Course demands a basic understanding of leadership concepts and management practices before opting for the course.
ILM Level 3 Award in Leadership and Management Course Overview
The ILM Level 3 Award in Leadership and Management is designed to equip emerging leaders with essential management skills. As leadership is pivotal in driving organisational success, this course provides a solid foundation for those looking to enhance their leadership capabilities and management techniques. By focusing on both theoretical and practical aspects, it ensures a comprehensive understanding of the subject.
Proficiency in Leadership and Management is crucial for anyone aspiring to guide teams effectively and achieve business objectives. This course is precious for new or Aspiring Managers, Team Leaders, and Supervisors who wish to build confidence in their leadership roles and contribute positively to their organisation’s growth. Mastering these skills is key to thriving in today’s competitive business environment.
This 1-day ILM Level 3 Award in Leadership and Management Training offered by The Knowledge Academy equips delegates with the knowledge and tools needed to lead confidently. It will help them understand how to motivate teams, manage conflict, and make informed decisions. By the end of the course, delegates will have gained practical skills that can be immediately applied in the workplace, ensuring they are well-prepared to handle real-world challenges.
Course Objectives
- To develop a strong understanding of leadership principles
- To enhance decision-making skills in a managerial context
- To build effective communication strategies
- To improve team motivation and performance
- To manage and resolve conflicts efficiently
- To understand the importance of personal development in leadership
After completing the ILM Level 3 Award in Leadership and Management Training course, delegates will receive a certification that validates their enhanced leadership and management skills, empowering them to take on greater responsibilities within their organisations.
What’s included in this ILM Level 3 Award in Leadership and Management Course?
- ILM Level 3 Award in Leadership and Management Assessment
- World-Class Training Sessions from Experienced Instructors
- ILM Level 3 Award in Leadership and Management Certificate
- Digital Delegate Pack
ILM Level 3 Award in Leadership and Management Assessment Information
- You'll complete one assessment for each unit you study, consisting of short questions and written tasks.
- You'll submit these online and they'll be marked by your ILM tutor.
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Award in Leadership and Management. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's ILM Level 3 Award in Leadership and Management, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's ILM Level 3 Award in Leadership and Management. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 3 Award in Leadership and Management sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ILM Level 3 Award in Leadership and Management at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our ILM Level 3 Award in Leadership and Management offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Really friendly and knowledgeable
Joanne Hall
Engaging delivery, well paced and structured sessions.
Zoe MacDonalds
Leonor was great - thank you!
Ceri Oxman
ILM Level 3 Award in Leadership and Management FAQs
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
The Knowledge Academy is an Approved Centre for ILM
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
ILM Level 3 Award In Leadership And Management in Slovenia
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