CMI Level 5 Diploma In Operational And Departmental Manager in Dogana

CMI Level 5 Diploma in Operational/Departmental Manager Course Outline

Our CMI Level 5 Diploma in Operational/Departmental Manager Course is thoughtfully structured to meet the 126 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 94 hours of interactive e-learning content.

Total Credit Value: 41

Unit 549: Developing, Managing and Leading Teams

Credit Value: 7

Guided Learning Hours: 27 Hours

Module 1: Approaches to Team Development, Management, and Leadership

• Evaluate Leadership Styles and Models
• Analyse Team Leader Management Strategies
• Develop Responses to Managing Remote Teams

Module 2: Balancing Skills in Teams

• Assess Factors Impacting Team Learning and Development
• Examine Coaching and Mentoring Models
• Analyse Motivational Techniques for High Performance

Module 3: Techniques for Team Success

• Analyse Team Member Recruitment Processes
• Explore Performance Monitoring Methods

Module 4: Managing Talent and Performance

• Outline Team Management and Leadership Approaches
• Evaluate Team Capability Assessment Techniques
• Formulate Practices for High-Performing Teams

Unit 550 - Stakeholder Relationships

Credit Value: 5

Guided Learning Hours: 18 Hours

Module 1: Stakeholder Relationship Types and Values

• Analyse Stakeholder Relationship Types
• Examine Stakeholder Engagement Contractual Frameworks
• Analyse Managerial Roles in Stakeholder Relationships

Module 2: Collaborative Stakeholder Working

• Evaluate Collaborative Techniques
• Outline Conflict Management in Stakeholder Engagement

Module 3: Effective Stakeholder Management

• Examine Benefits and Challenges of Stakeholder Relationships
• Recommend Stakeholder Engagement Planning

Module 4: Impact of Stakeholder Engagement

• Examine Methods to Measure Stakeholder Engagement Impact

Unit 551 - Managing a Project

Credit Value: 8

Guided Learning Hours: 24 Hours

Module 1: Project Management Principles and Processes

• Define Project Management Principles
• Explain Project's Role in Organisational Goals
• Outline Project Initiation Processes
• Examine Project Planning and Management Tools

Module 2: Impact of Legal and Ethical Factors

• Examine the Impact of Legal, Organisational, and Ethical Factors on Projects

Module 3: Designing and Managing Projects

• Create Project Proposals
• Consider Project Outcome Reporting Methods
• Specify Data Management in Projects
• Identify Risk Management Approaches

Module 4: Effective Project Management

• Evaluate Project Monitoring Methods
• Apply Problem-Solving and Decision-Making Techniques
• Outline Project Closure Approaches

Unit 552 - Managing Change

Credit Value: 7

Guided Learning Hours: 19 Hours

Module 1: Understanding Reasons for Change in Organisations

• Analyse External Factors Influencing Change
• Analyse Internal Factors Driving Change
• Evaluate Theoretical Models for Change Management
• Examine Potential Impact of Change

Module 2: Change Management Approaches

• Outline Change Rationale
• Explore Change Sustainment Approaches
• Analyse Leadership Roles in Change
• Identify Stakeholder Engagement Reasons

Module 3: Initiating, Planning, and Managing Organisational Change

• Develop an Organisational Change Plan
• Develop Communication Strategies for Stakeholder Engagement
• Recommend Methods to Support Individuals During Change
• Identify Tools for Change Implementation and Monitoring
• Recommend Strategies to Overcome Change-Related Risks
• Analyse Impact Measurement Methods for Change

Unit 553 - Operational Planning

Credit Value: 8

Guided Learning Hours: 22 Hours

Module 1: Principles of Operational Planning

• Assess Links Between Strategic and Operational Planning
• Evaluate Operational Planning Approaches

Module 2: Creating Operational Plans

• Assess Operational Plan Management and Leadership
• Review Problem-Solving Techniques
• Assess Ethical Influences on Operational Plans

Module 3: Managing Operational Plan Delivery

• Create an Operational Plan Aligned with Objectives

Module 4: Monitoring Operational Planning Outcomes

• Evaluate Progress Monitoring Methods
• Examine Legal and Organisational Impact on Operational Plans

Unit 554 - Personal and Professional Development

Credit Value: 6

Guided Learning Hours: 16 Hours

Module 1: Understand the Value of Reflective Practice for Personal and Professional Development

• Analyse Importance of Continuous Development in Achieving Organisational Goals
• Evaluate Reflective Practice in Development
• Evaluate Reflective Practice Approaches

Module 2: Applying Reflective Practice

• Evaluate Performance Using Reflection
• Reflect on Personal Working Style Impact

Module 3: Creating a Development Plan

• Analyse Development Needs
• Examine Development Opportunities
• Create a Personal Development Plan with Measurable Objectives