Course information

ILM Level 2 Certificate in Effective Team Member Skills Course Outline

Total Credit Value – 13

Total Guided Learning Hours – 45

Unit 8003-227: Developing Effective Team Member Skills

Credit Value – 10

Guided Learning Hours – 36

Module 1: Responsibilities for Health and Safety within the Organisation

  • Organisation’s Health and Safety Policies, Practices
  • Identify a Hazard Within the Work Area and Outline the Risk
  • How an Incident or Accident Associated with This Hazard?
  • Responsibility in the Event of a Fire Evacuation or First Aid Incident

Module 2: Legal Requirements as a Team Member

  • Why an Employment Contract/Agreement is Necessary?
  • What They Should do if They Believe There is Unfair Discrimination?
  • Legal Obligations That Govern the Team

Module 3: Know how to contribute towards solving problems

  • Problem Faced by a Team in the Organisation
  • Solution Agreed by the Team Leader and the Team
  • How This Solution Could Be Implemented?

Module 4: Communicate Effectively with the Team

  • Identify own Strengths and Weaknesses in Communicating
  • Identify Ways in Which Own Ability to Communicate with Other Team Members

Module 5: Understand What is Required When Communicating with Those Outside the Team

  • Organisational Requirements When Communicating with Those Outside
  • What Team Members Could do to Improve Communication with People?

Module 6: Contribute to a Positive Work Environment Within a Diverse Team

  • contribute to a positive work environment within a diverse team
  • Example of Inappropriate Behaviour in the Team and Actions Should Be Taken

Module 7: How to use Physical Resources Efficiently?

  • Resources Required for a Specific Team Activity and Explain Why it is Important
  • How to Obtain Materials or Consumable Items for the Team?

Module 8: Manage Yourself and Your Time in Line with Your Team Goals

  • Identify Own Strengths and Areas for Improvement
  • Objectives to Help to Achieve the Team’s Goals or Targets
  • Simple Time Management Technique

Module 9: Manage Yourself in a Stressful Situation

  • Causes of Stress to Themselves and its Likely Impact on the Team
  • Manage the Recognised Stress
  • Sources of Support Available to the Individual in the Workplace

Unit 8003-230: Developing Yourself as an Effective Team Member

Total Credit Value – 3

Guided Learning Hours – 9

Module 10: Understand What is Meant by Teams and Teamwork

  • Difference Between a Group and a Team
  • Describe How a Group Becomes a Team
  • Outline the Characteristics of a Good Team
  • List the Advantages of Working in a Team

Module 11: Understand the Importance of Communication Within a Team

  • Important for People Working in Teams
  • Give Examples of Barriers to Communication

Module 12: Know How to Deal with Conflict in a Team

  • Examples of Behaviours that Could Cause Conflict
  • Outline Some Thing a Team Member can do

Module 13: Review Own Performance as a Team Member

  • Identify Own Strengths and Weakness as a Team Member
  • Identify Ways to Improve Own Ability to Function Effectively in a Team

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Who Should Attend this ILM Level 2 Certificate in Effective Team Member Skills Course?

The ILM Level 2 Certificate in Effective Team Member Skills Course is ideal for individuals looking to enhance their teamwork capabilities, including professionals in any industry who work within a team environment. It is particularly beneficial for those seeking to improve their communication skills, conflict resolution abilities, and overall effectiveness as team members.

  • Team Members 
  • Project Coordinators 
  • Junior Managers 
  • Customer Service Representatives 
  • Administrative Staff 
  • Sales Associates 
  • HR Assistants 
  • Technical Support Staff 

Prerequisites of this ILM Level 2 Certificate in Effective Team Member Skills Course

There are no formal prerequisites for this course. However, an interest in improving teamwork skills and a desire to contribute more effectively within a team are advantageous.

ILM Level 2 Certificate in Effective Team Member Skills Course Overview

The ILM Level 2 Certificate in Effective Team Member Skills is designed to equip individuals with the essential skills and knowledge required to be effective and valuable team members. In today’s collaborative work environments, working well within a team is crucial for achieving personal and organisational success. This course provides delegates with practical tools and techniques to enhance their teamwork abilities, ensuring they can contribute positively to any team setting.

Proficiency in team dynamics and collaboration is vital for professionals at all levels, particularly those new to the workplace or those looking to improve their interpersonal skills. Whether you’re an entry-level employee or seeking to enhance your team contributions, mastering these skills can improve job performance and career progression. This course is ideal for Team Members, Project Coordinators, and Technical Support Staff.

This 2-day training course by The Knowledge Academy allows delegates to learn and practice key skills such as communication, problem-solving, and decision-making within a team context. Through interactive workshops and practical exercises, delegates will gain insights into the principles of effective teamwork, conflict resolution, and how to contribute to team goals. By the end of the course, delegates will be better equipped to work collaboratively and effectively within any team.

Course Objectives

  • To understand the role and importance of being an effective team member
  • To develop communication skills that enhance team collaboration
  • To learn problem-solving techniques within a team setting
  • To explore decision-making processes in teams
  • To understand the dynamics of team roles and responsibilities
  • To gain strategies for resolving conflicts within a team

After completing the course certification, delegates will possess the skills and confidence to contribute more effectively to their teams, leading to better collaboration, productivity, and job satisfaction.

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What’s Included in this ILM Level 2 Certificate in Effective Team Member Skills Course?

  • ILM Level 2 Effective Team Member Skills Assessment
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 2 Effective Team Member Skills Certificate
  • Digital Delegate Pack

ILM Level 2 Certificate in Effective Team Member Skills Assessment Information 

  • You will complete one assessment for each unit you study, consisting of short questions and written tasks.  
  • You will submit these online, and they will be marked by your ILM tutor.

Why choose us

Our Dakar venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

With a population of just over 1,000,000, Dakar is the capital city of Senegal and is also the largest city by population in the country. It is renowned for being an administrative hub, with the Senegal National Assembly having its headquarters in the city. It is also home to the Presidential Palace. Its main university, the Cheikh Anta Diop University, also known as the University of Dakar was founded in 1957 and offers an extensive variety of courses and qualifications. It also has over 60,000 students and includes many renowned professors such as Abdoulaye Wade the former president of Senegal and Abdoulaye Bathily a former government minister. The city of Dakar is also known by toursists for its colourful street markets, its stunning examples of architecture such as the Dakar Grand Mosque and its museums which focus particularly on African culture and heritage. 

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Address

12, Bd Djily Mbaye
le Plateau
Azur 15 building
Dakar 50555
Senegal

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 2 Certificate In Effective Team Member Skills in Dakar. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 2 Certificate In Effective Team Member Skills in Dakar, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 2 Certificate In Effective Team Member Skills in Dakar. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 2 Certificate In Effective Team Member Skills in Dakar sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 2 Certificate In Effective Team Member Skills in Dakar FAQs

The ILM Level 2 Certificate in Effective Team Member Skills provides an understanding of teamwork principles, communication techniques, and conflict resolution strategies. It equips participants with the skills necessary to function effectively as team members.
The course enhances your teamwork capabilities, improves communication within team settings, and provides tools for conflict resolution. It is designed to increase your effectiveness as a team member.
This course is suitable for professionals in any field who work within teams and wish to improve their teamwork skills, communication abilities, and conflict resolution strategies.
No, there are no formal prerequisites. An interest in developing teamwork skills is beneficial.
Yes, delegates will receive a certificate of completion to demonstrate their proficiency in the course material.
The Knowledge Academy in Dakar stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The Knowledge Academy in in Dakar offers learning and professional development resources, including course materials, expert-led training sessions, and more. We provide insightful Blogs and News updates, keeping learners well-informed about trends and valuable tips. Explore The Knowledge Academy’s Resources to learn more.
The Knowledge Academy provides a variety of courses in multiple categories. Explore our Course Catalogue to learn more about the courses we offer.
The Knowledge Pass is a prepaid training voucher offered by The Knowledge Academy that gives you the flexibility to choose from a range of training courses over 12 months. You can use it to attend courses online or in person at a location of your choice.
The training fees for ILM Level 2 Certificate in Effective Team Member Skillsin Dakar starts from $4995
The Knowledge Academy is the Leading global training provider for ILM Level 2 Certificate in Effective Team Member Skills.
Please see our ILM Level 2 courses available in Dakar
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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