Microsoft 365 Training FAQs
Microsoft 365 Training focuses on teaching individuals and organisations how to effectively use Microsoft 365 applications and services, including Word, Excel, Teams, and SharePoint, to improve productivity and collaboration in the workplace.
There are no formal prerequisites for Microsoft 365 Training, making it accessible to anyone interested in enhancing their skills. Basic computer literacy and familiarity with Microsoft Office applications can be beneficial.
Yes, the courses align with industry standards and accreditation, ensuring high-quality content. They prepare learners for recognised certifications to validate their expertise in Microsoft 365 technologies.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
Microsoft 365 courses improve proficiency in workplace tools, enhance collaboration skills, and provide knowledge of cloud-based solutions, empowering professionals to boost productivity and achieve career growth.
Instructors are industry experts with extensive experience in Microsoft 365, bringing practical knowledge and insights to the training sessions to ensure learners gain valuable real-world skills.
The latest version is Microsoft 365, a subscription-based platform offering cloud-integrated services, regular updates, and access to applications like Word, Excel, PowerPoint, and advanced collaboration tools.
Completing the training opens roles such as IT administrator, Office 365 specialist, cloud consultant, and productivity manager, enhancing career prospects in various industries.
Yes, the courses are accredited and designed to meet professional standards, ensuring learners gain recognised qualifications that validate their skills and expertise.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, earning a certification demonstrates expertise in widely used workplace tools, making professionals more competitive and opening doors to better job opportunities and higher earning potential.
Yes, the certification is suitable for beginners, as it covers fundamental concepts and gradually builds knowledge, making it accessible for individuals with no prior experience.
With certification, you can explore roles like IT support specialist, systems administrator, cloud services consultant, or digital workplace strategist, depending on your interests and expertise.
Yes, Microsoft 365 certification focuses on cloud-based services, collaboration tools, and modern productivity solutions, while Microsoft Office certification emphasises proficiency in standalone Office applications.
The course goes beyond Office applications, covering cloud collaboration, integration, security, and compliance features, providing a comprehensive understanding of the Microsoft 365 ecosystem.
Yes, the course includes in-depth training on cloud-based collaboration tools like Teams, SharePoint, and OneDrive, enabling seamless teamwork and productivity across devices.
Yes, the course covers essential aspects of data security, compliance policies, and managing sensitive information within the Microsoft 365 environment, ensuring organisations meet regulatory requirements.
Industries such as IT, healthcare, education, finance, and retail benefit significantly from Microsoft 365 courses, as they rely on efficient collaboration and productivity tools for daily operations.
Courses include training on tools like Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, and Outlook, ensuring a comprehensive understanding of the Microsoft 365 suite.
Yes, small business owners can benefit from these courses by learning to streamline operations, enhance collaboration, and leverage cloud solutions to improve efficiency and productivity.
You will gain skills in cloud-based collaboration, data security, application integration, and advanced productivity techniques, making you proficient in using Microsoft 365 tools for professional tasks.
The Knowledge Academy in Tunisia stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
Why we're the go to training provider for you

Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved
We are accredited by PeopleCert on behalf of AXELOS

Many delivery methods
Flexible delivery methods are available depending on your learning style.

High quality resources
Resources are included for a comprehensive learning experience.


"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water

