Who should attend this Handle Violence and Aggression at Workplace Training Course?
This Violence and Aggression Training is designed for professionals who are exposed to potential conflicts during their work hours. This training is pertinent for anyone interested in nurturing a harmonious working environment. The course is particularly suitable for the following professionals:
- HR Professionals
- Security Personnel
- Hospitality Industry Employees
- Counsellors and Therapists
- Event Planners
- Customer Service Executives
- Sales Professionals
Prerequisites of the Handle Violence and Aggression at Workplace Training Course
There are no formal prerequisites for attending this Violence and Aggression Training.
Handle Violence and Aggression at Workplace Course Overview
In today's stressful work environment, the prevalence of violence and aggression poses a significant risk, highlighting the critical need for Violence and Aggression Training. This training is essential for fostering a safe and respectful workplace, ensuring that employees are equipped to handle potential threats effectively.
Professionals across various sectors, particularly those in customer-facing roles or in high-stress environments, should prioritise mastering Managing Violence and Aggression Training. It's invaluable for managers, HR personnel, security staff, and healthcare workers, aiming to mitigate risks and protect both employees and the organisation.
The 1-day training offered by The Knowledge Academy is meticulously designed to arm delegates with the skills and knowledge necessary for managing workplace violence and aggression. Through Violence and Aggression Training Online, participants will learn effective strategies, gain a Violence and Aggression Certification, and enhance their ability to maintain a positive, secure work environment.
Course Objectives
- To understand the root causes of violence and aggression in the workplace
- To learn strategies for de-escalating potentially violent situations
- To recognise early warning signs of aggression and how to respond appropriately
- To develop communication skills to manage confrontations effectively
- To gain insights into legal and ethical considerations related to workplace violence
Upon completion, delegates will possess a comprehensive understanding of handling workplace violence and aggression, ensuring a safer work environment. They will leave with actionable strategies, enhanced communication skills, and a recognised Violence and Aggression Certification, prepared to implement what they have learned immediately.