Course information

Introduction to Credit Control Course Outline

Module 1: What is Credit Control?

  • What is Credit?
  • What is Credit Control?
  • Cash Flow
  • Credit Control
  • Collection Process
  • Customer

Module 2: Why is Credit Control Important and What is its Purpose?

  • Credit Control
    • Benefits of Credit Control
    • Control Procedures Before Providing Credit
    • Credit Policy
  • Purpose of Credit Control
    • Setting a Credit Limit
    • Invoice
    • Attention to Detail

Module 3: Impact of Debt

  • Unmanageable Debt
  • Unmanageable Debt Indicators
  • Late Payment of Commercial Debts Act 1998
  • Late Payments
  • Debt Collection

Module 4: Credit Assessments

  • What are Credit Assessments?
  • Credit Worthiness
  • Credit Assessments
    • Credit Score
    • County Court Judgement (CCJ)
    • Companies Act
  • Credit Agreement
  • Credit Insurance

Module 5: Collection Process

  • Credit
  • Credit Limit
  • Credit Risk
  • Credit Control Department
  • Payment Cycle
  • Chasing an Overdue Payment
  • Approval Stages
  • Release of Payment
  • Allocation of Payment
  • Remittance Advice
  • Overdue Payment
  • Purchase Order
  • Common Issues Behind Overdue Payments
  • Dealing with a Query
  • Outcome of the Query
  • Stand-Off
  • Documentation

Module 6: Becoming a Credit Controller

  • Credit Controller
  • Asking the Right Questions
  • Chasing of Payment

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Who should attend this Introduction to Credit Control Course?

This Introduction to Credit Control Training Course in Phoenix is designed for individuals who are looking to enhance their understanding in the concepts of Credit Control and its role in Financial Management. This course will benefit the following professionals:

  • Credit Managers
  • Accountants
  • Sales Representatives
  • Customer Service Representatives
  • Financial Managers
  • Administrative Personnel
  • Professional Bankers

Prerequisites of the Introduction to Credit Control Course

There are no formal prerequisites to attend this Introduction to Credit Control Course.

Introduction to Credit Control Course Overview

The Introduction to Credit Control Course in Phoenix provides participants with a comprehensive introduction to the principles and practices of credit control, a vital function within finance and business operations. Credit control involves managing and monitoring credit granted to customers, ensuring timely payments, and minimizing credit risks. This course's relevance lies in equipping individuals with the skills needed to manage healthy financial environments. Understanding Credit Control is essential for professionals in finance, accounting, and business administration. Credit Controllers, Finance Managers, and individuals responsible for managing receivables should aim to master this subject to ensure the smooth flow of funds and minimize bad debt risks. The Introduction to Credit Control Course in Phoenix provides a foundational understanding of credit management, making it indispensable

The Knowledge Academy’s 1-day Introduction to Credit Control Course in Phoenix itself offers specific benefits to its participants. It provides a structured learning environment, often with expert instructors who have real-world experience in credit management. This course includes case studies, practical exercises, and interactive sessions, making the learning process engaging and applicable to real-life scenarios.

Course Objectives

  • To understand the fundamentals of credit management and its impact on personal and business finance.
  • To learn effective strategies for assessing creditworthiness and managing credit risk.
  • To gain insights into legal aspects and ethical practices in credit control.
  • To develop practical skills for effective credit collection and debt recovery.
  • To enhance decision-making abilities regarding credit policies and customer credit extensions.

Upon completing the Introduction to Credit Control Course in Phoenix, delegates will benefit from enhanced knowledge and practical skills in credit control. They will be able to effectively manage credit, evaluate creditworthiness, and minimize credit risks, contributing to the financial stability and success of their organizations. 

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What’s included in this Introduction to Credit Control Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Introduction to Credit Control Certificate
  • Digital Delegate Pack

Why choose us

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum.  Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

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Address

Pheonix

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Credit Control Course in Phoenix. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Credit Control Course in Phoenix, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Credit Control Course in Phoenix FAQs

Credit Control refers to the process of managing and regulating the extension of credit to customers, ensuring timely payments and minimizing bad debt risks for a business or financial institution.
Credit Control is vital for businesses as it ensures timely payments, maintains cash flow stability, minimizes the risk of bad debts, fostering financial health, and sustainability.
Yes, upon successful completion of the course, delegates will receive the Credit Control Certification, enhancing their prospects for roles as Credit Controllers, Accounts Receivable Clerks, or Financial Analysts across diverse industries.
After completing the Credit Control Training, individuals can pursue careers as Credit Controllers, Accounts Receivable Clerks, or Financial Analysts in various industries, managing credit risk and ensuring timely payments.
Credit Control qualifications offer key benefits like enhanced financial management skills, a deeper understanding of credit policies, improved risk assessment abilities, and stronger decision-making skills in credit management.
There are no prerequisites for signing up for this course.
Credit Control is crucial for businesses as it ensures cash flow stability and minimizes the risk of bad debt. Individuals with credit control qualifications assist in keeping a balanced relationship between sales and credit, protect the company's financial well-being, and support sustainable growth.
The training fees for Introduction to Credit Controlin Phoenix starts from $1295
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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