Course information

BCS Foundation Certificate in Business Change Course Outline

This training course will explore the following areas:

Domain 1: Business Change Principles

Module 1: Degrees of Business Change

  • Venkatraman’s Business Transformation Model
    • Evolutionary
    • Revolutionary

Module 2: Business Change Lifecycle

  • Stages of Business Change Lifecycle

Domain 2:  Business Alignment

Module 3: Aspects Specific to an Organization for Aligning Business Change

  • External Environment
  • Enterprise Architecture

Module 4: Process and Techniques Used to Develop a SWOT Analysis

  • Introduction
  • Techniques to Analyse the External Environment

Module 5: Frameworks for Analyzing Organizational Culture

  • Handy’s Model of Organizational Culture
  • Cultural Web

Module 6: Hofstede’s Dimensions of National Culture

  • Describe Hofstede’s Dimensions of National Culture

Module 7: Balanced Scorecard, Critical Success Factors (CSF), and Key Performance Indicators (KPI)

  • Balanced Scorecard
  • Critical Success Factors
  • Key Performance Indicators (KPI)

Domain 3: Business Improvement Definition

 Module 8: Investigation Techniques

  • Interviews
  • Observation
  • Workshops
  • Scenarios
  • Surveys
  • Document Analysis

Module 9: Techniques to Analyse the Root Causes of Problems

  • Fishbone
  • Mind Maps
  • Rich Pictures

Module 10: Identify Categories of Stakeholder

  • Introduction
  • Stakeholder Wheel
  • Types of Stakeholders

Module 11: Techniques to Analyse and Manage Stakeholders

  • Stakeholder Analysis
  • Power/Interest Grid
  • CATWOE
  • RACI Chart

Module 12: Gap Analysis Process, Comparing Existing and Target States

  • Gap Analysis
  • Identify the Current Situation
  • Set S.M.A.R.T Goals
  • Analyse Gaps
  • Establish a Plan to Close Existing Gaps

Module 13: Process for Evaluating Options

  • Identifying Options
  • Evaluating Feasibility

Module 14: Contents and Structure of a Business Case

  • Background and Objectives
  • Categories of Costs and Benefits
  • Impact Assessment
  • Risk Assessment

Module 15: Distinguish Between Investment Appraisal Techniques

  • Payback
  • Discounted Cash Flow
  • Internal Rate of Return

Module 16: Distinguish Between the Change Programme and the Change Project

  • Change Programme Vs Change Project

Module 17: Requirements

  • Overview
  • Types of Requirement
  • Scope of the Selected Option: Use Case Diagrams

Domain 4: Business Change Design and Development

 Module 18: Describe the POPIT

  • People
  • Organization
  • Process
  • Information
  • Technology

Module 19: Testing in the Business Change Process

  • V Model

Domain 5: Business Change Implementation

 Module 20: Business Readiness Assessment

  • Force Field Analysis
  • Kotter Approach to Change

Module 21: process for Implementing the Solution

  • Implementation Approaches
  • Lewin’s Model of Organizational Change

Module 22: Responses to Change

  • Emotional Impact of Changes: SARAH Model
  • Conscious Competence Learning Model

Module 23: Purpose of Post-implementation Review

  • Post-Implementation Review

Domain 6: Benefits Management and Realization

 Module 24: Benefits Management Process/Lifecycle

  • Benefits Management Process/Lifecycle

Module 25: Benefits Categories

  • Financial
  • Quantifiable
  • Measurable
  • Observable

Module 26: Role of the Benefit Owner

  • Introduction
  • Contents of the Benefits Plan
  • Purpose, Conduct, and Outcomes of a Benefits Review

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Who should attend this BCS Foundation Certificate in Business Change Course?

The BCS Foundation Certificate in Business Change Course is designed for individuals involved in or impacted by Organizational Change initiatives.

 A few of the professionals who will benefit from this course are:

  • Change Managers
  • Business Analysts
  • Project Managers
  • Business Managers and Team Leaders
  • IT Professionals
  • HR Professionals
  • Operational Managers
  • Strategy Developers

Prerequisites of the BCS Foundation Certificate in Business Change Course

The BCS Foundation Certificate in Business Change Course has no strict prerequisites. However, a foundational understanding of business operations and organizational change can be advantageous.

BCS Foundation Certificate in Business Change Course Overview

Business Change is the process of transforming an organization from its current state to its desired state. There are several factors that can drive it, including new technologies, changing customer needs, or regulatory compliance. The BCS Foundation Certificate in Business Change in Charlotte provides an in-depth overview of the key principles and practices involved in managing Business Change effectively.

Business Change is a critical component of organizational success. By effectively managing business change, organizations can improve their efficiency, productivity, and customer satisfaction. The BCS Foundation Certificate in Business Change in Charlotte is ideal for professionals who want to gain the skills and knowledge they need to lead and support Business Change initiatives. This includes professionals in roles such as Business Analysts, Project Managers, Change Managers, and anyone else involved in the planning and implementation of change.

This comprehensive 2-day Business Analysis Certification in Charlotte will provide delegates with a solid understanding of the business change lifecycle, from identifying and analyzing business needs to developing and implementing change solutions. Delegates will also learn how to manage stakeholders and risks throughout the change process. With the help of lectures, discussions, and case studies, delegates will gain the practical skills they need to apply business change principles to real-world scenarios.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Business Change
  • To equip learners with the knowledge and tools necessary to contribute effectively to change initiatives within their organizations
  • To foster an understanding of how to align Business Change initiatives with organizational objectives
  • To develop the ability to analyze the current state of the organization and identify areas for change
  • To enhance communication and stakeholder engagement skills to support successful change implementation

Upon completing this Business Analysis Certification, delegates in Charlotte will receive the BCS Foundation Certificate in Business Change. This internationally recognized qualification will demonstrate their proficiency in Business Change principles and practices and enhance their career prospects.

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What’s included in the BCS Foundation Certificate in Business Change Course?

  • BCS Foundation Certificate in Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Change Certificate
  • Digital Delegate Pack

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

Why choose us

Our Charlotte venue

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Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Charlotte is the biggest city in the state of North Carolina. It is the third fastest growing major city in the United States.  It has an estimated population of 810,000 people. Charlotte is home to the corporate headquarters of Bank of America. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The public school system in North Carolina is the second largest system in the state and the 17th largest in the whole of the United States. There is an estimate 150,000 pupils being taught in the 164 public schools of Charlotte. Charlotte is the home of many notable universities. For example Central Piedmont Community College, Charlotte School of Law, Johnson C. Smith University and the University of North Carolina are all based in Charlotte. The University of North Carolina is the biggest in the city with 27,000 students. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Buffalo.

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Address

Charlotte, North Carolina

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Foundation Certificate In Digital Business Change Training in Charlotte. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's BCS Foundation Certificate In Digital Business Change Training in Charlotte, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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BCS Foundation Certificate In Digital Business Change Training in Charlotte FAQs

Business Analysis concerns the identification of business goals, obtaining such goals, and recommending solutions to business issues. Business Analysis training courses provide individuals with the necessary skills to study business systems to detect where and how improvements could be made. To find out more, visit our Business Analysis training topic page.
The training fees for BCS Foundation Certificate in Digital Business Change Trainingin Charlotte starts from $3495
The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in Digital Business Change Training.
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