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Creating Effective Stakeholder Engagement Course Outline
Module 1: Stakeholders
- Introduction to Stakeholder Analysis
- Stakeholder Management Lifecycle
- Stakeholders Engagement
- Stakeholders
- Stakeholder Groups
- Identify Stakeholders
- Stakeholder Management
- Grid Categories
- Stakeholder Analysis Techniques and Prioritization
- Why is Stakeholder Management Important?
- Stakeholder Management Plan
Module 2: Communication
- Communication Process
- Barriers to Communication
- Semantic Barrier, Physical, and Psychological
- Introduction to Active Listening
Module 3: Working with Stakeholder Groups
- Groups Vs Teams
- Types of Teams
- Team Roles at Work
- Based on Adair’s Three Circle Model
- Learning Cycle and Styles
Module 4: Facilitated Workshops
- Introduction to Facilitated Workshops
- Examples of Facilitated Events
- Roles in a Facilitated Workshop
- Structure of a Facilitated Workshop
- Aspects for Successful Facilitation
- Facilitation Behaviors
- Techniques
Module 5: Rapport
- Nature of ‘Rapport’
- MBTI®
- Techniques for Creating and Sustaining Rapport
- Rapport Face-to-Face
- Building Rapport
- NLP: Neuro-Linguistic Programming
- Mirror, Match, and Pace
- Rapport Over the Phone
- Rapport via Email
- How to Avoid Destroying Rapport?
Module 6: Creative Problem-Solving
- Introduction to Creative Problem-Solving
- Barriers to Creativity
- Creative Problem-Solving Process
- Understanding the Situation
Module 7: Managing Expectations
- Why Does Expectation Matter?
- Categories of Expectation
- Sources of Expectations: Controllable and Uncontrollable Expectation Creators
- Process for Managing Expectations
Module 8: Negotiating with Stakeholders
- Definition to Negotiation
- Principles of Negotiation
- Negotiation Outcome
- Dovetailing
- Four Stages of Principled Negotiation
- BATNA
- Process for Successful Negotiation
Module 9: Managing Conflict
- Roots of Conflict: Goals, Judgments, and Values
- Options for Conflict Resolution
- Conflicting Objectives of Stakeholders and Balancing Conflicts
- Thomas-Kilmann Conflict MODE Instrument
Who should attend this Creating Effective Stakeholder Engagement Training?
This Creating Effective Stakeholder Engagement Training Course is ideal for those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this course:
- Project Managers
- Business Analysts
- Communication Specialists
- Department Heads
- Corporate Strategy Executives
- Public Relations Professionals
- Corporate Social Responsibility (CSR) Professionals
Prerequisites of the Creating Effective Stakeholder Engagement Training Course
There are no formal prerequisites for this Creating Effective Stakeholder Engagement Training Course.
Creating Effective Stakeholder Engagement Training Course Overview
Stakeholder engagement ensures the inclusion of diverse perspectives, leading to well-informed decisions, increased stakeholder buy-in, and fortified relationships. This Creating Effective Stakeholder Engagement Training in Albany, NY empowers organizations with the skills needed to navigate complex stakeholder landscapes, fostering collaboration, mitigating risks, and enhancing overall organizational reputation and trust.
Professionals who aspire to master Creating Effective Stakeholder Engagement are not only seeking a Business Analyst Certification but are also positioning themselves as indispensable assets in their respective industries. Stakeholder engagement is paramount for those navigating leadership roles, where the ability to manage relationships and align diverse interests is highly coveted.
In this intensive 1-day training course in Albany, NY, delegates will gain a profound understanding of stakeholder engagement from its foundational concepts to practical implementation. The curriculum covers stakeholder identification and analysis, the management of diverse stakeholder groups, and the creation of effective stakeholder management plans. Individuals pursuing this training will develop skills in communication, negotiation, and conflict resolution, fostering personal growth
Course Objectives
- To provide a comprehensive understanding of stakeholder engagement
- To equip delegates with skills for stakeholder identification and analysis
- To enable effective management of diverse stakeholder groups
- To guide the creation of impactful stakeholder management plans
- To explore team dynamics in the context of stakeholder engagement
- To impart facilitation methods and rapport-building techniques
Upon completing this Creating Effective Stakeholder Engagement Training Course in Albany, NY, delegates will benefit by acquiring skills crucial for effective stakeholder engagement, gaining insights into managing diverse stakeholder groups, and obtaining a competitive edge for leadership roles in their respective industries.
What’s included in this Creating Effective Stakeholder Engagement Training?
- World-Class Training Sessions from Experienced Instructors
- Creating Effective Stakeholder Engagement Certificate
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
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Air conditioned
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Full IT support
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Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
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Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
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What our customers are saying
Andrew was very clear and informative, we went through the material at a good pace for the whole group. Responses to questions were well thought-out, and demonstrated a wealth of prior experiences relevant to this course.
Andrew Kipling
Trainer was knowledgeable and engaging
Fiona Cathcart
Business Analysis Training | Creating Effective Stakeholder Engagement Training in Albany, NY FAQs
Stakeholder Engagement refers to the process of involving individuals, groups, or organisations that may affect or be affected by a project's outcomes. It involves communication, consultation, and collaboration to ensure their needs and expectations are addressed.
There are no formal prerequisites for this Stakeholder Engagement Training Course. However, a basic understanding of Project Management concepts will be beneficial.
Stakeholder Engagement Training enhances communication, fosters collaboration, and builds trust among project stakeholders. It improves decision-making, mitigates risks, and ensures project success by aligning stakeholder expectations and project goals, leading to better outcomes and sustained organisational growth. Join our Stakeholder Engagement Training to learn more about effective Stakeholder Engagement.
How can one address the difficulties associated with obtaining Stakeholder Engagement Certification?
One can address difficulties in obtaining Stakeholder Engagement certification by thoroughly understanding course materials, actively delegates in practical exercises, seeking mentorship, and consistently applying learned strategies in real-world scenarios to build confidence and competence in stakeholder management.
This Business Analysis Training Course is ideal for aspiring Business Analysts, Project Managers, IT Professionals, and anyone seeking to enhance their analytical skills and knowledge to drive business improvements and make informed, data-driven decisions.
Stakeholder Engagement is crucial as it fosters collaboration, builds trust, and ensures that diverse perspectives are considered, leading to more informed decision-making, enhanced project outcomes, and increased acceptance and support for initiatives among those affected.
Effective Stakeholder Engagement involves building trust through transparent communication, actively listening to stakeholder needs, fostering collaboration, maintaining regular interactions, and aligning objectives. Prioritising mutual respect and addressing concerns promptly ensures positive, long-term relationships and successful project outcomes.
Identifying stakeholders involves understanding the project's scope, goals, and impact. Consider individuals, groups, or organisations affected by or interested in the project. Analyse their influence, interest, and potential contributions to ensure their engagement and address their needs.
Effective Stakeholder Engagement techniques include regular communication, active listening, transparency, collaboration, addressing concerns promptly, building trust, and involving stakeholders in decision-making processes. These methods foster positive relationships and ensure stakeholders feel valued and informed throughout a project's lifecycle.
Measuring Stakeholder Engagement success involves evaluating satisfaction, feedback quality, participation rates, and the achievement of set objectives. Positive changes in stakeholder attitudes, increased collaboration, and the attainment of project goals indicate effective engagement.
Common challenges in Stakeholder Engagement include miscommunication, conflicting interests, and lack of trust. These can be overcome by fostering transparent communication, aligning goals, and building strong, trust-based relationships to ensure effective collaboration and mutual understanding.
Technology facilitates Stakeholder Engagement by enabling real-time communication, providing data-driven insights, enhancing collaboration through digital platforms, and offering interactive tools that allow stakeholders to actively delegates and contribute to decision-making processes, ensuring transparency and inclusivity.
Training plays a crucial role in effective stakeholder engagement by equipping individuals with the necessary skills and knowledge to communicate, collaborate, and manage expectations. Stakeholder Engagement Training enhances understanding and fosters positive relationships, ensuring project success and stakeholder satisfaction.
Stakeholder Engagement Training programmes should be structured to include clear objectives, interactive sessions, practical exercises, feedback loops, and regular assessments to ensure participants understand and apply the skills needed to effectively engage and collaborate with stakeholders.
A Stakeholder Engagement Training curriculum includes stakeholder identification, communication strategies, conflict resolution, stakeholder analysis, influence mapping, effective negotiation techniques, engagement planning, feedback mechanisms, and performance measurement to ensure successful and sustainable stakeholder relationships.
To ensure accessibility and inclusivity in Stakeholder Engagement Training, use diverse formats like videos, text, and interactive sessions, offer translations and captions, provide flexible scheduling, use inclusive language, and address varied learning styles and needs.
The Knowledge Academy in Albany, NY stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Stakeholder Engagement Training Course.
What is the cost/training fees for Creating Effective Stakeholder Engagement Training in Albany, NY?
The training fees for Creating Effective Stakeholder Engagement Trainingin Albany, NY starts from $1295
The Knowledge Academy is the Leading global training provider for Creating Effective Stakeholder Engagement Training.
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