Course information

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

  • Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
    • Licensing (Smart, Flex)
    • Sizing
    • Bandwidth
    • High Availability
    • Disaster Recovery
    • Dial Plan
    • Security (Certificates, SRTP, TLS)
    • QoS
  • Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
  • Configure these Network Components to Support Cisco Collaboration Solutions
    • DHCP
    • NTP
    • CDP
    • LLDP
    • LDAP
    • TFTP
    • Certificates
  • Troubleshoot these Network Components in a Cisco Collaboration Solution
    • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
    • NTP
    • LDAP Integration on Cisco UCM
  • Explain these Components to Support Cisco Collaboration Solutions
    • SNMP
    • DNS
    • Directory Connector
  • Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

  • Troubleshoot these Elements of a SIP Conversation
    • Call Set Up and Tear Down
    • SDP
    • DTMF
  • Identify the Collaboration Codecs for a Given Scenario
  • Deploy SIP Endpoints
    • Manual
    • Self-Provisioning
    • Bulk Administration Tool (BAT)
    • Onboarding Cloud Devices
    • Device Onboarding Via Activation Codes (MRA/On-Premises)
  • Troubleshoot SIP Endpoints
  • Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

  • Configure Voice Gateway Elements
    • DTMF
    • Voice Translation Rules and Profiles
    • Codec Preference List
    • Dial Peers
  • Troubleshoot ISDN PRI/BRI
  • Identify the Appropriate IOS XE Media Resources
  • Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

  • Describe the Cisco UCM Digit Analysis Process
  • Implement Toll Fraud Prevention on Cisco UCM
  • Configure Globalized Call Routing in Cisco UCM
    • Route Patterns (Traditional and +E.164)
    • Translation Patterns
    • Standard Local Route Group
    • Transforms
    • SIP Route Patterns
  • Describe Mobile and Remote Access (MRA)
  • Describe Webex Calling Dial Plan Features
    • Locations and Numbers
    • Outgoing and Incoming Permissions
    • Transfer and Forwarding Restrictions

Module 5: QoS

  • Describe Problems that can Lead to Poor Voice and Video Quality
    • Latency
    • Jitter
    • Packet Loss
    • Bandwidth
  • Describe the QoS Requirements for Voice and Video
  • Describe the Class Models for Providing QoS on a Network
    • 4/5 Class Model
    • 8 Class Model
    • QoS Baseline Model
  • Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
    • EF
    • AF41
    • AF42
    • CS3
    • CS4
  • Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
  • Describe and Determine Location-Based CAC Bandwidth Requirements
  • Configure LLQ
    • Class Map
    • Policy Map
    • Service Policy

Module 6: Collaboration Applications

  • Configure Cisco Unity Connection Mailbox and MWI
  • Configure Cisco Unity Connection SIP Integration Options to Call Control
  • Describe Cisco Unity Connection Call Handlers
  • Deploy Webex App

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Who should attend this CCNP Collaboration Training Course?

The CCNP Collaboration Course in Detroit is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

  • Network Engineers
  • Systems Engineers
  • Network Administrators
  • IP Network Engineers
  • Cisco Technology Specialists
  • Collaboration Engineers
  • Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Training in Detroit. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.

CCNP Collaboration Training Course Overview

The CCNP Collaboration Training in Detroit is a vital training course designed to equip professionals with the expertise needed to excel in the dynamic field of network collaboration. In today's interconnected world, where seamless communication and collaboration are crucial, this course stands as a cornerstone for those seeking to navigate and manage complex collaboration solutions.

Proficiency in CCNP Collaboration is essential for IT professionals involved in roles related to the design, implementation, and support of collaboration networks. This course in Detroit is particularly beneficial for individuals who have already attained their CCNA Certification, serving as a progressive step that builds upon the foundational knowledge acquired in the CCNA Course.

This 4-day CCNP Collaboration Training in Detroit provided by The Knowledge Academy offers delegates a comprehensive learning experience in Cisco collaboration technologies. It goes beyond theoretical concepts, providing practical insights in configuring, managing, and troubleshooting collaboration solutions. Delegates will gain a deep understanding of the latest trends and best practices in collaboration technologies, ensuring they are well-prepared to implement them within their organizations.

Course Objectives

  • To provide advanced knowledge and skills in Cisco collaboration technologies
  • To empower delegates to configure, manage, and troubleshoot collaboration solutions
  • To enhance the capabilities of IT professionals in roles related to collaboration network design and implementation
  • To build upon the foundational knowledge acquired in the CCNA Course
  • To offer practical insights into the latest trends and best practices in collaboration technologies
  • To prepare delegates for the challenges of the CCNP Collaboration Certification exam

Upon completing this course in Detroit, delegates will benefit by acquiring advanced skills and knowledge in Cisco collaboration technologies, enabling them to design, implement, and troubleshoot complex collaboration solutions. This certification opens doors to enhanced career opportunities and positions professionals as experts in the development of efficient and reliable communication systems. 

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What’s included in this CCNP Collaboration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Collaboration Certificate
  • Digital Delegate Pack

Why choose us

Our Detroit venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Detroit is the largest city in the state of Michigan, United States. It is located on the United States-Canada border and has a population of around 680,000 people. Denver’s growth is mostly to be credited to the expansion of the automobile industry as they supplied a lot of automotive support for the Allied powers during World War II. Detroit Public Schools govern 66,000 students and it is the largest district in Michigan. Detroit also has a population of charter school students at a rate of about 56,000 pupils. There are many private schools in Detroit including 110 Roman Catholic grade schools which are operated by the Archdiocese of Detroit. Detroit is home to many further education establishments including Wayne State University, University of Detroit Mercy, University of Detroit Mercy School of Law and Sacred Heart Major Seminary. Wayne State University is a national research university which focuses on medical and law majors but offers hundreds of other different academic programs. The University of Detroit Mercy is a Roman Catholic co-educational facility which is affiliated with Sisters of Mercy and Society of Jesus. It provides a wide variety of different academic degrees in a range of different subjects including dentistry, law, architecture and nursing. Sacred Heart Major Seminary is affiliated with the Pontifical University of Saint Thomas Aquinas, Angelicum in Rome. It was founded in 1919 and provides students with pontifical degrees and civil graduate or undergraduate degrees. Students are welcome to be clerical or lay. The University of Michigan was originally established in Detroit in 1817 but was then moved to Ann Arbor in 1837. Other further education facilities include the College for Creative Studies, Lewis College of Business and Marygrove College. The Michigan State University College of Osteopathic Medicine based in East Lansing also has a satellite campus based in the Detroit Medical Center. 

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Address

Detroit, Michigan

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNA Training | CCNP Collaboration Training Course in Detroit. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Detroit, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

CCNA Training | CCNP Collaboration Training Course in Detroit FAQs

Cisco CCNP Collaboration is an advanced certification that focuses on implementing and troubleshooting collaboration technologies, such as voice, video, messaging, and conferencing, for medium to large-scale networks.
Taking the CCNP Collaboration course enhances skills in configuring and troubleshooting collaboration solutions, boosts career prospects in networking, and provides expertise in managing complex communication systems for businesses.
CCNP Certification is more advanced than CCNA, focusing on deeper technical knowledge and skills for network professionals. CCNA is ideal for beginners, while CCNP suits those seeking specialised expertise in networking.
CCNP Collaboration training is worth it for professionals seeking to specialise in advanced collaboration technologies. It enhances career prospects, improves technical expertise, and increases opportunities for roles in network management and engineering.
The CCNP Collaboration course enhances skills by providing in-depth knowledge of collaboration technologies, including voice, video, and messaging systems. It helps professionals develop expertise in troubleshooting and optimising network communications for businesses.
There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.
This Cisco CCNP Collaboration Training takes 4 Days to complete during which delegates participate in intensive learning sessions that cover various course topics.
The CCNP Collaboration Certification training is ideal for network engineers, collaboration engineers, and IT professionals seeking to specialise in implementing, configuring, and troubleshooting collaboration technologies in complex network environments.
Yes, prior experience in networking is recommended before registering in the CCNP Collaboration certification. It is ideal for individuals who have completed the CCNA certification or have equivalent networking knowledge and experience.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the CCNP Collaboration Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this CCNP Collaboration Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The Knowledge Academy provides flexible self-paced training for this CCNP Collaboration Training. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
Through the CCNP Collaboration certification, learners acquire practical skills in configuring and troubleshooting advanced collaboration solutions, including voice, video, and messaging systems, as well as optimising network performance for seamless communication.
The CCNA Collaboration certification requires passing two exams: a core exam covering networking fundamentals and collaboration technologies, and a concentration exam focusing on specific collaboration tools, such as voice, video, and messaging systems.
After completing the CCNP Collaboration certification, career options include roles such as Collaboration Engineer, Network Engineer, VoIP Engineer, Unified Communications Specialist, and IT Consultant, all focusing on advanced network collaboration technologies.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The Knowledge Academy in Detroit stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for CCNP Collaboration Training Coursein Detroit starts from $4395
The Knowledge Academy is the Leading global training provider for CCNP Collaboration Training Course.
Please see our CCNA Training courses available in Detroit
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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